I realise that Nissan Indonesia does not have Pearl White as a color option. So buy Pearl White

Can owners let us know whether the Serena will be underpower / struggling to go uphill will full load aka going up Genting or Cameron's?

been pumping full tank on monday till now, only left half tank, travel almost 360km d, still got half tank to go.... how to give feedback...

that is good fuel consumption

Very good. Do tell more. How's your experience with idling stop system and eco mode? have you tried the hill assist? What about overtaking on the highway?

[quote=wjrider,Aug 17 2013, 12:34 AM]

Very good. Do tell more. How's your experience with idling stop system and eco mode? [COLOR=blue] i find that its good and very responsive. idling stop the a/c, only felt air.. but thats ok la.

have you tried the hill assist? [B]so far no, climbing up small hill only he he he. waiting and looking for reason to go genting or cameroon but housminister say no, kids say, dont want....eish....

What about overtaking on the highway? i dont have any problem overtaking, there is a sport mode near the gear nob. pretty satisfied for a big van, of course i am not comparing with those sedan car.

are you planning to get one wjrider ? go test drive, first hand experience is the best than words from others.

[quote=barrywcb,Aug 17 2013, 09:55 AM]
[quote=wjrider,Aug 17 2013, 12:34 AM]

Very good. Do tell more. How's your experience with idling stop system and eco mode? [COLOR=blue][ i find that its good and very responsive. idling stop the a/c, only felt air.. but thats ok la.



[/quote]

You mean idling stop the a/c, only felt air and if it is under the hot sun is ok, so when waiting in car under the hot sun to turn on the aircon econ mode must be switch off? Spend rm150k to suffer?

[quote=barrywcb,Aug 17 2013, 09:55 AM]
[quote=wjrider,Aug 17 2013, 12:34 AM]

Very good. Do tell more. How's your experience with idling stop system and eco mode? [COLOR=blue] i find that its good and very responsive. idling stop the a/c, only felt air.. but thats ok la.

have you tried the hill assist? [B]so far no, climbing up small hill only he he he. waiting and looking for reason to go genting or cameroon but housminister say no, kids say, dont want....eish....

What about overtaking on the highway? i dont have any problem overtaking, there is a sport mode near the gear nob. pretty satisfied for a big van, of course i am not comparing with those sedan car.

are you planning to get one wjrider ? go test drive, first hand experience is the best than words from others.

[/quote]

Yes bro. Am interested. Have test driven but didn't have a chance for idling or Eco test. Can you switch off Eco when the car is idling? That means you get air when you're waiting for someone or stop by at petrol station?

Eco mode can be switch on and off. there is a dedicated button. I try that on test drive. of cause switch off eco mode you will feel more power because the gear will be in high eg around 2.7k rpm with eco mode 2.2k rpm

Thanks frank76. I found this link which talks bout idling stop system. U can't do much with the aircond ventilation when idling system works
http://www.nissan-global.com/EN/TECHNOLOGY...dling_stop.html

I ordered a Nissan Serena 2 weeks before Raya. And had a very very bad experience with the way Nissan manage its sales services and customers.
Firstly, I was offered to trade in my Myvi at RM17K. Then I found out that other branches are offering me 21 - 23K. Hence, I ordered for sales cancellation at this branch, so that I can order from other brance. After 2 days of processing, this branch offered me 23K. OK I ACCEPTED. AND Very regret on this decision .

Following this, the branch sales person told me that CIMB always offer the lowest interest rate. After a week, I was informed that the offered rate is 2.59%. I was really frus that time, I personnaly call Affin bank Perak branch manager to check (A friend), he is offering 2.39% to the customer! With all this hazzels and reapplication for the finance aid, my order had been delayed till after Raya.

Meantime, they told me that my prefered plat no is very hard to get, better to get runner for JPJ registeration. So I decided to work it out myself, and in just 1 hour, I get my prefered platno by only paying RM310, instead of RM360.

Now, the best part, when I am ready to handover my car and pick up my new serena, I FOUND OUT my car is in the showroom, serves as a showroom car, publicly view by the customers . All the internal mats and carpets are covered with sand and foot print. Even worst, the plastic cover for the seats are removed! I cannot imagine a new car I paid, RM149K of a car, is like a used car inside!

Guess what the management of that branch told me? "We have insufficient place to keep your car, if you are not happy to put the car inside as showroom car, we have to put it outside, where it is open to the risk of scartches, hot sun and rain."

It was a horrible experience that I can ever get with Nissan's sales services. I made complains to the branch manager, sales manager, and at the end do some shoutings at the sales office and phone calls.

Now the last message that I got was, I will be getting a new, another car, with the offered kits (GPS and reverse camera). Let's see how.

This post has been edited by Frustrated Customers: Aug 17 2013, 08:09 PM

You should demand for a brand new car. Lots of SC parked their cars outside under the sun and rain, but at least no people go and touch it, and when they deliver the cars to customers, they do clean it first. It's better than putting inside the showroom and let people mess around with it.

If its in the showroom it should be selling as a "showroom unit", not new car. Ask your salesman to park his car in the showroom and let people mess with it and see.

Thanks pal. I will update again

This post has been edited by Frustrated Customers: Aug 17 2013, 10:50 PM

Bro, i think you should lodge an official complaint to Nissan HQ. Which Sales Office is this? When are you getting the new car?

Frusted Customer - If I were you, I will insist Nissan to change me a brand new car!! (reject the "Show Room Car"!!) Plus ask them to give you all the free add on (VCool tinted, leather seat etc etc ) to compensate for the time wasted + all the frust.. File the official complaint all the way to Nissan HQ

How to lodge a complaint officially? I sent an email to the customer care line d. I am not sure when I can get a new car replacement, but the sales manager told me, it takes a month. This branch sales office seriously need to improve their operating procedures. I hope there is Nissan care representatives response to my email.

This post has been edited by Frustrated Customers: Aug 18 2013, 10:38 AM

feel your pain, helpless actually being bullied by the sales and management team.

sometimes when i visit the showroom, i feel the sales people are really cocky. probably they feel there are no competition in this section. Let see how many can they sell. i am just waiting for either a used alpahrd or a used estima. Probably not going for serena cause my wife hates the design. like a bloody van on the road.

Its almost identical to the NV 200 van , thats the result of nissan cost savings strategy, too much items shared over the same platform.......

very true, thats why i was put off the last visit. though it looks oK but thinking that your MPV is the low class transport commercial VAN. Which looks really ugly on the road.

Reason why there is no audio on steering wheel because Tan Chong Subsidiary are the one installing their own Radio/Navigation system. Japan cannot because all japanese.
The audio system is made by a local subsidiary owned by Tan Chong. No brand.
The Free Navigation of RM3,300 is not because they give free but because the car came without the Player.
You try ask whether they can exclude the free audio, my bet is they say cannot

For 3,300 after market brand would be like Pioneer quality.
Is Tan Chong so good with their sound system?
Probably they just import a China sound system and put their name on it.

Typical.. hope they buy the best quality "Chinese" brand