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 Celcom iPhone 5s Discussion Thread | V3 , Package details available

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TSyezhacolic
post Dec 17 2012, 03:00 PM, updated 13y ago

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Celcom package plans for iPhone:

Celcom First Prime / Celcom First Premier / Celcom First Elite:
Click me

5c 12 months contract
Attached Image

5s 24 months contract
Attached Image

5s 12 months contract
Attached Image

5s 24 months contract
Attached Image


Amount to pay? - Sample using i68 plan, fill in other plans accordingly.
QUOTE
Plan : i68
Contract duration: 12 months
Price to pay when you sign for iPhone i68: RM2,138
Breakdown of RM2,138 = RM1,838 (iPhone 4 price) + RM300 (12 months rebate)
Monthly rebate = RM300 / 12 months: 1 month rebate is RM25

Since you taking i68 (monthly commitment RM68), rebated RM25, meaning you just need to pay RM43/month* in 12 months time

*** Provided you didn't exceed allocated calls/sms/ etc.




#Previous Discussion Thread >>
Celcom iPhone Discussion Thread | V1 |
Celcom iPhone Discussion Thread | V2 |


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PLEASE DO NOT POST IF YOU HAVE NOTHING TO CONTRIBUTE


This post has been edited by yezhacolic: Oct 31 2013, 11:28 AM
TSyezhacolic
post Dec 17 2012, 03:01 PM

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Reserved !!!
TSyezhacolic
post Dec 17 2012, 03:09 PM

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QUOTE
QUOTE(dmc0105 @ Dec 11 2012, 09:26 PM)
Total cost for iphone + 12 month(rm98) plan is rm2834 correct?

Phone price 1888
Advance payment 150

Total upon registration : 2038
-----------------------------------------------------------------------------------
First month = 0 (-75 from advance payment)
Second month = 0 (-75 from advance payment)
Third to Tenth = 75 x 8 [(98-23) x 8] (23 from 10 month rm230 rebate)
Eleventh and Twelfth = 98 + 98
------------------------------------------------------------------------------------
Total will be 2038 + (75x8) + 98 + 98
=RM2834

How is my calculation? Correct?


Can anyone confirm the above calculation is the right one? thank you
corallinkz
post Dec 17 2012, 03:47 PM

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typo detected
TSyezhacolic
post Dec 17 2012, 03:49 PM

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QUOTE(corallinkz @ Dec 17 2012, 03:47 PM)
typo detected
*
Typo? Where at?
alantoi
post Dec 17 2012, 04:00 PM

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V3 already... thumbup.gif
fik92
post Dec 17 2012, 04:20 PM

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refer here

http://www.celcom.com.my/devices/smartphon...s/iphone-5.html
fluotone
post Dec 17 2012, 04:36 PM

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QUOTE(yezhacolic @ Dec 17 2012, 03:49 PM)
Typo? Where at?
*
Not sure maybe the word primier? unsure.gif
weileong
post Dec 17 2012, 04:37 PM

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lol..same shit, not activated yet..
bem69
post Dec 17 2012, 04:49 PM

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Looks like there's some teething issues with Celcom eh? I just wish they have EPP though..
fluotone
post Dec 17 2012, 04:51 PM

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I've tried all the 3 giants.. so far I think celcom is an okay provider. Just their iPhone plans make me a bit furious vmad.gif
SUSleechers
post Dec 17 2012, 04:54 PM

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QUOTE(weileong @ Dec 17 2012, 04:37 PM)
lol..same shit, not activated yet..
*
what took yours so long? i just bought mine today morning and at 11am everything kawtim.
weileong
post Dec 17 2012, 05:01 PM

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QUOTE(leechers @ Dec 17 2012, 04:54 PM)
what took yours so long? i just bought mine today morning and at 11am everything kawtim.
*
i also dunno why take so long for my activation......so bad le doh.gif
tonguacha
post Dec 17 2012, 05:02 PM

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line activated after 43hours

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This post has been edited by tonguacha: Dec 17 2012, 05:11 PM
SUSleechers
post Dec 17 2012, 05:13 PM

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QUOTE(weileong @ Dec 17 2012, 05:01 PM)
i also dunno why take so long for my activation......so bad le  doh.gif
*
have you chase that celcom fella, the one who sold you iphone? keep calling the branch and ask them to check it for u? activation by right should not take that long.
corallinkz
post Dec 17 2012, 11:30 PM

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QUOTE(fluotone @ Dec 17 2012, 04:51 PM)
I've tried all the 3 giants.. so far I think celcom is an okay provider. Just their iPhone plans make me a bit furious vmad.gif
*
can you give me reason why the celcom would be the best, and not maxis. digi is the worst as far as i know even though their postpaid plan is kinda irresistible
SUSleechers
post Dec 17 2012, 11:41 PM

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QUOTE(corallinkz @ Dec 17 2012, 11:30 PM)
can you give me reason why the celcom would be the best, and not maxis. digi is the worst as far as i know even though their postpaid plan is kinda irresistible
*
i am not sure to say celcom is the best or not.

my experience is celcom have the best coverage. and this is for their GSM. as for their broadband, they improve much.

i used to subscribe to their broadband back in 2009, then it really sucks i keep complaining to them, and even to MCMC. at the end i just ended up the contract. i never tried maxis.

then in the year 2010, i got galaxy tab 10.1 as birthday gift from friend. and it comes with celcom broadband. i must say their service is better now.

but last week i close the account, because today i took iphone 5 package from celcom.

i am sure maxis is good too, judging from the feedback, and digi i know have the worst coverage.
weileong
post Dec 17 2012, 11:41 PM

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QUOTE(leechers @ Dec 17 2012, 05:13 PM)
have you chase that celcom fella, the one who sold you iphone? keep calling the branch and ask them to check it for u? activation by right should not take that long.
*
i called this evening..they told me tomorrow should have activate..i told them if 2morrow my line still not active..i will walk in their branch and shout there.. vmad.gif
SUSleechers
post Dec 17 2012, 11:43 PM

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QUOTE(weileong @ Dec 17 2012, 11:41 PM)
i called this evening..they told me tomorrow should have activate..i told them if 2morrow my line still not active..i will walk in their branch and shout there.. vmad.gif
*
you should do that. it doesnt make any sense for activation to take such a very long time.

make sure to shout at the manager.
Boy96
post Dec 18 2012, 12:04 AM

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My dad plans to get the iP5. Not too sure weather to get celcom plan or just buy outright from Apple, his current celcom bill usually around 300-400 a month.. (blackberry)

Soo. U guys recommend to take celcom plan or buy from apple?
ronaldjoe
post Dec 18 2012, 12:26 AM

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My iP 5 plan still not activated since Friday. Haizz am I just the unlucky one? Went to Bluecube and called celcom careline several times...
fluotone
post Dec 18 2012, 01:41 AM

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QUOTE(corallinkz @ Dec 17 2012, 11:30 PM)
can you give me reason why the celcom would be the best, and not maxis. digi is the worst as far as i know even though their postpaid plan is kinda irresistible
*
Okay =\= best tongue.gif

Of course each telcos got different problems but so far for my needs of data and coverage is pretty much met my expectation from celcom but their cs still needs alot of improvement.

When I was on digi I had to postion my head in a way special way just to talk to someone!! But it was easy to disconnect calls, just move head another position and call gets disconnected!!

Maxis, well I remember my billing nightmare OMG. From then onwards lesson learnt every telco plan I sign up check the credit limit allocated to me. Haha
ftan
post Dec 18 2012, 06:26 AM

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QUOTE(leechers @ Dec 17 2012, 11:41 PM)
i am not sure to say celcom is the best or not.

my experience is celcom have the best coverage. and this is for their GSM. as for their broadband, they improve much.

i used to subscribe to their broadband back in 2009, then it really sucks i keep complaining to them, and even to MCMC. at the end i just ended up the contract. i never tried maxis.

then in the year 2010, i got galaxy tab 10.1 as birthday gift from friend. and it comes with celcom broadband. i must say their service is better now.

but last week i close the account, because today i took iphone 5 package from celcom.

i am sure maxis is good too, judging from the feedback, and digi i know have the worst coverage.
*
I took the celcom broadband around 2010. I find the speed is so so only. It was the dongle USB stick type.

Now, thinking is it worth to take the data plan compared with maxis. Am just a light user but will use wifi for most surfing. What are ur thoughts on this?



JayC75
post Dec 18 2012, 07:44 AM

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line activated this am, but no data connection.... sad.gif
weileong
post Dec 18 2012, 07:54 AM

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QUOTE(ronaldjoe @ Dec 18 2012, 12:26 AM)
My iP 5 plan still not activated since Friday. Haizz am I just the unlucky one? Went to Bluecube and called celcom careline several times...
*
as today morning..ip5 show no service agter woke up....is time to walk in branch and make some fire pouder there. tongue.gif
ronaldjoe
post Dec 18 2012, 08:05 AM

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QUOTE(JayC75 @ Dec 18 2012, 07:44 AM)
line activated this am, but no data connection....  sad.gif
*
At least you already have a connection happy.gif

QUOTE(weileong @ Dec 18 2012, 07:54 AM)
as today morning..ip5 show no service agter woke up....is time to walk in branch and make some fire pouder there. tongue.gif
*
Apparently mine was tagged wrongly to my another Celcom line. Now they lodged a report and that need to be rectified.
JayC75
post Dec 18 2012, 08:50 AM

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very stupid celcom, activate my line and didnt activate my data, some more the CS ask me did i subscribe to data plan despite i told her i'm on new ip plan.... =.=
SUSsang_kanchil
post Dec 18 2012, 08:53 AM

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QUOTE(Boy96 @ Dec 18 2012, 12:04 AM)
My dad plans to get the iP5. Not too sure weather to get celcom plan or just buy outright from Apple, his current celcom bill usually around 300-400 a month.. (blackberry)

Soo. U guys recommend to take celcom plan or buy from apple?
*
is ur daddy using bbm and enterprise server? better dun get iphone.
surely rage.

if die die want, get a plan.
Tokma Khang
post Dec 18 2012, 09:19 AM

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Got my iphone 5 last Friday at 12:30 am and line still not activated. I know this activation problem will be repeated like last year so I cut the existing sim to nano size. Still using the old sim card.
ensnaring
post Dec 18 2012, 09:23 AM

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my wife line ok jek. bought ipong on friday 7pm. line activated on sunday 1pm. faster than they said.. should be on monday.
nubJeff
post Dec 18 2012, 09:32 AM

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Alot celcom user complaining about the simcard not activated on time, I suggest you guys call the center and ask ..
biosfree
post Dec 18 2012, 09:38 AM

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wa....wat happen dude....

iv celcom account orady.....how to get the iphone....in my case, using celcom plan
tnix
post Dec 18 2012, 09:42 AM

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QUOTE(ensnaring @ Dec 18 2012, 09:23 AM)
my wife line ok jek. bought ipong on friday 7pm. line activated on sunday 1pm. faster than they said.. should be on monday.
*
mine, bought on 14 nov morning around 10am....at 1pm...can make a call, sms, whatapps, browse..etc...

prepaid convert to postpaid....overall almost 3hours to complete all exercise..done
fizziscool
post Dec 18 2012, 09:43 AM

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just bought the phone only without plan yesterday at Sunway cube for RM2199 Yeah~~
jayy79
post Dec 18 2012, 09:45 AM

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QUOTE(tnix @ Dec 18 2012, 09:42 AM)
mine, bought on 14 nov morning around 10am....at 1pm...can make a call, sms, whatapps, browse..etc...

prepaid convert to postpaid....overall almost 3hours to complete all exercise..done
*
that was indeed fast.

QUOTE(fizziscool @ Dec 18 2012, 09:43 AM)
just bought the phone only without plan yesterday at Sunway cube for RM2199 Yeah~~
*
outright? got stocks still?
weileong
post Dec 18 2012, 09:55 AM

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QUOTE(fizziscool @ Dec 18 2012, 09:43 AM)
just bought the phone only without plan yesterday at Sunway cube for RM2199 Yeah~~
*
dude..i dont think celcom sell outright...any proof ?
chewdan
post Dec 18 2012, 12:53 PM

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any1 here know how to check celcom data usage?

like maxis, u can use *136*9# data usage of the month
is celcom provide any kind of this service?
adiyon84
post Dec 18 2012, 01:03 PM

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QUOTE(chewdan @ Dec 18 2012, 12:53 PM)
any1 here know how to check celcom data usage?

like maxis, u can use *136*9# data usage of the month
is celcom provide any kind of this service?
*
What I did was.. I send sms and type VOL STATUS send to 22188. Then you will received sms broadband allocation. biggrin.gif
corallinkz
post Dec 18 2012, 01:24 PM

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QUOTE(fluotone @ Dec 18 2012, 01:41 AM)
Okay =\= best tongue.gif

Of course each telcos got different problems but so far for my needs of data and coverage is pretty much met my expectation from celcom but their cs still needs alot of improvement.

When I was on digi I had to postion my head in a way special way just to talk to someone!! But it was easy to disconnect calls, just move head another position and call gets disconnected!!

Maxis, well I remember my billing nightmare OMG. From then onwards lesson learnt every telco plan I sign up check the credit limit allocated to me. Haha
*
haha, that highlighted words made my day LOL

anyway, maxis from now has changed, 1GB data onwards no more bill shock LOL. anyway just wanna ask, for celcom, the speed is limited to max 7.2MBps right? and did you use any vpn (to get the unlimited data trick)

thanks
JayC75
post Dec 18 2012, 01:41 PM

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celcom already hv DC-HSDPA at 42mb/s
adiyon84
post Dec 18 2012, 01:52 PM

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QUOTE(JayC75 @ Dec 18 2012, 01:41 PM)
celcom already hv DC-HSDPA at 42mb/s
*
Even though Celcom already have 42Mbps, why I never see any improvement in my network speedtest? It always shows max 7.2Mbps only (4-6.7Mbps). Or is it only applicable for broadband use with specific modem?! hmm.gif

This post has been edited by adiyon84: Dec 18 2012, 01:53 PM
fizziscool
post Dec 18 2012, 02:18 PM

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QUOTE(jayy79 @ Dec 18 2012, 09:45 AM)
that was indeed fast.
outright? got stocks still?
*
subang parade cube all sold out as of yesterday, but dont know about sunway

QUOTE(weileong @ Dec 18 2012, 09:55 AM)
dude..i dont think celcom sell outright...any proof ?
*
sure man i got the resit. whats your number i whatsapp you the picture. dont know how to upload picture using iphone hehehe
Boy96
post Dec 18 2012, 02:27 PM

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QUOTE(sang_kanchil @ Dec 18 2012, 08:53 AM)
is ur daddy using bbm and enterprise server? better dun get iphone.
surely rage.

if die die want, get a plan.
*
Not enterprise... Normal one, but then he said most of friends have gotten iphone and android already.. So rarely bbm now.. So u recommend get plan?
jayy79
post Dec 18 2012, 03:23 PM

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QUOTE(corallinkz @ Dec 18 2012, 01:24 PM)
haha, that highlighted words made my day LOL

anyway, maxis from now has changed, 1GB data onwards no more bill shock LOL. anyway just wanna ask, for celcom, the speed is limited to max 7.2MBps right? and did you use any vpn (to get the unlimited data trick)

thanks
*
QUOTE(JayC75 @ Dec 18 2012, 01:41 PM)
celcom already hv DC-HSDPA at 42mb/s
*
bare in mind that MBps & Mbps is not the same. MB = MegaByte, while Mb = Megabit. 1Byte = 8bit.
adiyon84
post Dec 18 2012, 03:36 PM

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QUOTE(jayy79 @ Dec 18 2012, 03:23 PM)
bare in mind that MBps & Mbps is not the same. MB = MegaByte, while Mb = Megabit. 1Byte = 8bit.
*
I think he mention about Mbps...maybe he confuse LOL

http://www.malaysianwireless.com/2012/06/c...-axiata-42mbps/
chewdan
post Dec 18 2012, 05:46 PM

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QUOTE(adiyon84 @ Dec 18 2012, 01:03 PM)
What I did was.. I send sms and type VOL STATUS send to 22188. Then you will received sms broadband allocation.  biggrin.gif
*
many thanks. just tried, it replied:
"Remaining Balance: 3000MB"

so.... accurate? lol
hope it's 0 charge sms fees
Eight_8
post Dec 18 2012, 09:36 PM

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sunway blue cube (dealer) 1t 1st floor , they do sell outright IP5 and not allowed for contract..

sunway iconic blue cube, they open for pre-book only...

anyone know which celcom blue cube got stock for IP5 and for contratc sad.gif
kahyeec
post Dec 18 2012, 09:50 PM

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QUOTE(weileong @ Dec 18 2012, 09:55 AM)
dude..i dont think celcom sell outright...any proof ?
*
okey , I can also report after casually asking the counter girl while paying my friends internet bill. Celcom
indeed sell outright. 2199. Blue Cube The Spring.

SUSsang_kanchil
post Dec 18 2012, 10:35 PM

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QUOTE(Boy96 @ Dec 18 2012, 02:27 PM)
Not enterprise... Normal one, but then he said most of friends have gotten iphone and android already.. So rarely bbm now.. So u recommend get plan?
*
Of course
fluotone
post Dec 18 2012, 11:44 PM

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QUOTE(corallinkz @ Dec 18 2012, 01:24 PM)
haha, that highlighted words made my day LOL

anyway, maxis from now has changed, 1GB data onwards no more bill shock LOL. anyway just wanna ask, for celcom, the speed is limited to max 7.2MBps right? and did you use any vpn (to get the unlimited data trick)

thanks
*
no I didn't try any of those so far, because I rarely exceed my data limit since I have fiber at home laugh.gif
Sony Lim
post Dec 18 2012, 11:47 PM

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i still prefer idigi plan
LaskarCinta
post Dec 19 2012, 02:32 AM

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QUOTE(Sony Lim @ Dec 18 2012, 11:47 PM)
i still prefer idigi plan
*
Well, each to their own. Some do love Celcom's better coverage, especially its wide DC-HSDPA.

For plans pricing, of course Digi wins hands down. But contract tenure on the other hand is a bit sweat.gif

This post has been edited by LaskarCinta: Dec 19 2012, 02:33 AM
marzuki1611
post Dec 19 2012, 10:11 AM

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QUOTE(JayC75 @ Dec 18 2012, 01:41 PM)
celcom already hv DC-HSDPA at 42mb/s
*
prove it!
ronaldjoe
post Dec 19 2012, 11:11 AM

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My iP5 plan finally activated yesteday (signed up on Friday). Lucky Zzzz, several calls and 2 visits to Blue Cube.
nubJeff
post Dec 19 2012, 11:15 AM

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QUOTE(ronaldjoe @ Dec 19 2012, 11:11 AM)
My iP5 plan finally activated yesteday (signed up on Friday). Lucky Zzzz, several calls and 2 visits to Blue Cube.
*
Lol, wtf the simcard only activated by yesterday? Lol, I thought 48 hours, Celcom doh.gif
ronaldjoe
post Dec 19 2012, 11:19 AM

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QUOTE(nubJeff @ Dec 19 2012, 11:15 AM)
Lol, wtf the simcard only activated by yesterday? Lol, I thought 48 hours, Celcom doh.gif
*
Some hiccups, staff didn't submit the form or change plan didn't get processed promptly. Old Celcom plan remained active till Monday and only migrated to iP5 plan and get new SIM activated on Tuesday. Zzz it took quite some time. Phone was collected on Friday anyhow.
mutt
post Dec 19 2012, 12:21 PM

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Which bluecube got ready stock? I booked mine at alamanda and they can only get the stock by next monday. What the.... =_=!

mynameisjetto
post Dec 19 2012, 03:56 PM

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QUOTE(mutt @ Dec 19 2012, 01:21 PM)
Which bluecube got ready stock? I booked mine at alamanda and they can only get the stock by next monday. What the.... =_=!
*
need to pay to book?
Eight_8
post Dec 19 2012, 04:17 PM

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Got my ip5 and line activated immediately @ menara sunway- jalna semarak.

They got stock for 16gb only.

I found out the service go celcom blue cube or branches is way better than those dealer blue cube. Settle everything in less than 30 mins
haVocasta
post Dec 19 2012, 04:40 PM

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new stock arrived (plenty of them) at BC Setiawalk puchong..
weileong
post Dec 19 2012, 04:42 PM

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QUOTE(ronaldjoe @ Dec 19 2012, 11:19 AM)
Some hiccups, staff didn't submit the form or change plan didn't get processed promptly. Old Celcom plan remained active till Monday and only migrated to iP5 plan and get new SIM activated on Tuesday. Zzz it took quite some time. Phone was collected on Friday anyhow.
*
you consider lucky , mine still pending ,

total call to Celcom careline : 3 times , 2 CS kena f from me

visit sunway iconic bluecube = 0 time

Call Sunway Iconic = 4 times = Person in charge kena f by me 9 9 , until he drive all the way to my office and pass me the new nano sim card , due to they give me wrong sim card which unable to register.

till now, line still not active yet.. rclxub.gif

dynamite_nmt
post Dec 19 2012, 07:27 PM

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QUOTE(haVocasta @ Dec 19 2012, 04:40 PM)
new stock arrived (plenty of them) at BC Setiawalk puchong..
*
Thanks for the heads-up.
Rushed over and picked up the last black 32GB.

When I left, think they still had stocks of 16GB.
freezer
post Dec 20 2012, 10:27 AM

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Does anyone know how to check when my contract will end with celcom??try to check on their online customer service but didnt find it..anyone know??

urgent..sad.gif
decavalera
post Dec 20 2012, 11:33 AM

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QUOTE(freezer @ Dec 20 2012, 10:27 AM)
Does anyone know how to check when my contract will end with celcom??try to check on their online customer service but didnt find it..anyone know??

urgent..sad.gif
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Just call them, dial 1111.
steven789
post Dec 20 2012, 03:10 PM

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Just got my ip5 activated yesterday. Today celcom already send me a SMS saying I've reached 80% of the allocated data! huh.gif Anyone know why?
JayC75
post Dec 20 2012, 03:17 PM

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same here, just ignore it. As it is part of the free 50MB in the package, just ignore it..
tripelw
post Dec 20 2012, 03:45 PM

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Just come back from blue cube Kota Kinabalu. But iP5, Sim Active within 15 minutes.... so fast...
RunForAGoodCause
post Dec 20 2012, 04:48 PM

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By the way, so far you guys been using Celcom.
Is the coverage reception and 3G all consistent and better than Maxis?

However, Celcom customer service is below par and Maxis is excellent!
nubJeff
post Dec 20 2012, 04:54 PM

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QUOTE(RunForAGoodCause @ Dec 20 2012, 04:48 PM)
By the way, so far you guys been using Celcom.
Is the coverage reception and 3G all consistent and better than Maxis?

However, Celcom customer service is below par and Maxis is excellent!
*
Nahh,I used Maxis as my iPad broadband, and previously was used Celcom..I feel Maxis better than Celcom thumbup.gif
RunForAGoodCause
post Dec 20 2012, 05:03 PM

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QUOTE(nubJeff @ Dec 20 2012, 05:54 PM)
Nahh,I used Maxis as my iPad broadband, and previously was used Celcom..I feel Maxis better than Celcom  thumbup.gif
*
What about the reception and coverage? Voice calls i mean
nubJeff
post Dec 20 2012, 05:08 PM

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QUOTE(RunForAGoodCause @ Dec 20 2012, 05:03 PM)
What about the reception and coverage? Voice calls i mean
*
Opps.. the coverage was good enough but the speed Maxis fastest, others I never try..cause i only use for the internet tongue.gif
benny888
post Dec 20 2012, 05:16 PM

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Download speeds on my ip5 loses so far out to Maxis on my note2 by average 500-1000kbps. Still acceptable to me
This is in Batu pahat
lalala_lalala
post Dec 20 2012, 05:50 PM

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QUOTE(weileong @ Dec 19 2012, 04:42 PM)
you consider lucky , mine still pending ,

total call to Celcom careline : 3 times , 2 CS kena f from me

visit sunway iconic bluecube = 0 time

Call Sunway Iconic = 4 times = Person in charge kena f by me 9 9 , until he drive all the way to my office and pass me the new nano sim card , due to they give me wrong sim card which unable to register.

till now, line still not active yet.. rclxub.gif
*
Hehe my nano sim for ip5 still not active oso since 14/12 but no worries bcoz i have a nano sim from my previous plan i98..got free from celcom.. I really hope they will never active my new iphone plan coz i cannot get free calls within celcom..who da hell la design the celcom first plan

mynameisjetto
post Dec 20 2012, 06:04 PM

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which outlet can prebook? went to mines blue cube, the person there said cannot, must do online...please help
benny888
post Dec 20 2012, 06:58 PM

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QUOTE(mynameisjetto @ Dec 20 2012, 06:04 PM)
which outlet can prebook? went to mines blue cube, the person there said cannot, must do online...please help
*
Why need top prebook. If run out of stock, try going to another center ? I got mine yesterday - just walk in Blue Cube ( Batu Pahat) and came out within 20 mins. Plenty of stocks ( 16, 32 and 64gb mainly black) and zero queue

SUSsang_kanchil
post Dec 20 2012, 07:11 PM

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QUOTE(benny888 @ Dec 20 2012, 05:16 PM)
Download speeds on my ip5 loses so far out to Maxis on my note2 by average 500-1000kbps. Still acceptable to me
This is in Batu pahat
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same network? same website access?

benny888
post Dec 20 2012, 07:16 PM

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QUOTE(sang_kanchil @ Dec 20 2012, 07:11 PM)
same network? same website access?
*
Different network - already said ip5 on celcom while note 2 on Maxis
Yes tested on same app (speedtest} same time and tested several times yesterday and today at few places at my place
soul_star
post Dec 20 2012, 07:22 PM

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which outlet still got stock for 32gb? klang valley area.
weileong
post Dec 21 2012, 09:10 PM

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QUOTE(lalala_lalala @ Dec 20 2012, 05:50 PM)
Hehe my nano sim for ip5 still not active oso since 14/12 but no worries bcoz i have a nano sim from my previous plan i98..got free from celcom.. I really hope they will never active my new iphone plan coz i cannot get free calls within celcom..who da hell la design the celcom first plan
*
now line active but data connection failed. rclxub.gif

anyone of you can help me to check General-about-carrier celcom is 13.0 or 13.1 ?

mine is 13.0 , maxis on ip5 is 13.1
ronaldjoe
post Dec 21 2012, 09:18 PM

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QUOTE(weileong @ Dec 19 2012, 04:42 PM)
you consider lucky , mine still pending ,

total call to Celcom careline : 3 times , 2 CS kena f from me

visit sunway iconic bluecube = 0 time

Call Sunway Iconic = 4 times = Person in charge kena f by me 9 9 , until he drive all the way to my office and pass me the new nano sim card , due to they give me wrong sim card which unable to register.

till now, line still not active yet.. rclxub.gif
*
I am not much lucky than you. I called Careline everyday since last Friday ...

QUOTE(steven789 @ Dec 20 2012, 03:10 PM)
Just got my ip5 activated yesterday. Today celcom already send me a SMS saying I've reached 80% of the allocated data!  huh.gif  Anyone know why?
*
This is quota on free 50mb. To check data usage, send Vol Status to 22188. Hope this helps.

weileong
post Dec 21 2012, 09:37 PM

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QUOTE(ronaldjoe @ Dec 21 2012, 09:18 PM)
I am not much lucky than you. I called Careline everyday since last Friday ...
This is quota on free 50mb. To check data usage, send Vol Status to 22188. Hope this helps.
*
means your line still not active ?

you need walk in to the branch de..one of the funny thing is , they told me my nano sim is valid for east malaysia , one of the supervisor drive all tehe way to my pj office and give me another nano sim... doh.gif

and funny thing is till yesterday i was at outstation , the supervisor told me my nano sim again need to change ... i call him and give a lucky "F" to him and mention if u can't get my line active by today...i'll walk in and shout at you!!!

Till this evening 715pm, my line is active , but no data connection. doh.gif mutherfarker @!#$@#!$ Celcom vmad.gif
Hico
post Dec 21 2012, 09:37 PM

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does anyone know in the summary of monthly statement, will celcom seperate out the 2 plan for example, monthly commitment RM40 & mobile internet plan RM58 or just write celcom first prime plan rm98? i need this detail as i am planning to switch to this plan but this line is currently paid by my company.. if separate, scare later will got noise to listen tongue.gif
benny888
post Dec 21 2012, 09:48 PM

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My Celcom nano sim was activated and can be used after 5 hours i sign up
Guess must be due to my place few buyers only


Added on December 21, 2012, 9:50 pm
QUOTE(weileong @ Dec 21 2012, 09:10 PM)
now line active but data connection failed. rclxub.gif

anyone of you can help me to check General-about-carrier celcom is 13.0 or 13.1 ?

mine is 13.0 , maxis on ip5 is 13.1
*
Mine is 13.0 and no issues/problem with data

This post has been edited by benny888: Dec 21 2012, 09:50 PM
dynamite_nmt
post Dec 21 2012, 11:37 PM

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QUOTE(weileong @ Dec 21 2012, 09:10 PM)
now line active but data connection failed. rclxub.gif

anyone of you can help me to check General-about-carrier celcom is 13.0 or 13.1 ?

mine is 13.0 , maxis on ip5 is 13.1
*
Mine also 13.0


Added on December 21, 2012, 11:39 pmI bought mine at a Blue Cube two days ago and it was activated IMMEDIATELY. Can use and can surf.

This post has been edited by dynamite_nmt: Dec 21 2012, 11:39 PM
megahertz
post Dec 21 2012, 11:43 PM

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QUOTE(weileong @ Dec 21 2012, 09:10 PM)
now line active but data connection failed. rclxub.gif

anyone of you can help me to check General-about-carrier celcom is 13.0 or 13.1 ?

mine is 13.0 , maxis on ip5 is 13.1
*
mine 13.0 also. different telco will have different version.

btw those r normal because they still didnt up ur data yet.
just successfully porting yesterday, take less than 24hours.
can use call but found out my data charged pay per used, check on OCS mention i didnt hv any data plan yet
then when i call customer serivce, mention i already got data plan but the OCS mybe didnt update yet. afterall im on day 1 use after porting.

This post has been edited by megahertz: Dec 21 2012, 11:43 PM
snowieluv
post Dec 22 2012, 01:36 AM

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Hi everybody!

I am planning to take iphone plan under celcom. And i realize the contract give benefits more compared to buy outright. I also planning to take 2-yrs contract since i can get cheaper price (rm73) for 3gb data as compared to normal data plan (rm98, rm40 + rm58 for 3gb data). However, my concern is on bill shocking like how it happen to maxis. Just to ask, could it happen to celcom? I'm still a student and just afraid it will happen to me hmm.gif


And in your opinion, is it worth to get 2 yrs contract under celcom?

Thanks!
mfcm
post Dec 22 2012, 02:05 AM

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Hi can someone explain to me bout total saving stated for celcom plan rm901,celcom rebate 490(i knew it offered by celcom and will rebate rm25 per month for 20months) .how bout device discount rm411?didnt understand




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lalala_lalala
post Dec 22 2012, 07:17 AM

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QUOTE(ronaldjoe @ Dec 21 2012, 09:18 PM)
I am not much lucky than you. I called Careline everyday since last Friday ...
This is quota on free 50mb. To check data usage, send Vol Status to 22188. Hope this helps.
*
If ur an existing iphone user from celcom, u can get free nano sim so at least u can use ur ip5 under ur existing plan.. So no need to call and F them everday hehe
fluotone
post Dec 22 2012, 07:18 AM

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Hi people, just a quick check will celcom charge to get a nano sim? unsure.gif
lalala_lalala
post Dec 22 2012, 07:22 AM

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QUOTE(weileong @ Dec 21 2012, 09:37 PM)
means your line still not active ?

you need walk in to the branch de..one of the funny thing is , they told me my nano sim is valid for east malaysia , one of the supervisor drive all tehe way to my pj office and give me another nano sim... doh.gif

and funny thing is till yesterday i was at outstation , the supervisor told me my nano sim again need to change ... i call him and give a lucky "F" to him and mention if u can't get my line active by today...i'll walk in and shout at you!!!

Till this evening 715pm, my line is active , but no data connection. doh.gif  mutherfarker @!#$@#!$ Celcom vmad.gif
*
Bro ur case very serious la bro..heehe.. Celcom very crazy la this time


Added on December 22, 2012, 7:25 am
QUOTE(fluotone @ Dec 22 2012, 07:18 AM)
Hi people, just a quick check will celcom charge to get a nano sim? unsure.gif
*
Existing customer can get free.. But if cannot get free just pay RM5

This post has been edited by lalala_lalala: Dec 22 2012, 07:25 AM
art6969
post Dec 22 2012, 07:59 AM

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QUOTE(snowieluv @ Dec 22 2012, 01:36 AM)
Hi everybody!

I am planning to take iphone plan under celcom. And i realize the contract give benefits more compared to buy outright. I also planning to take 2-yrs contract since i can get cheaper price (rm73) for 3gb data as compared to normal data plan (rm98, rm40 + rm58 for 3gb data). However, my concern is on bill shocking like how it happen to maxis. Just to ask, could it happen to celcom? I'm still a student and just afraid it will happen to me  hmm.gif
And in your opinion,  is it worth to get 2 yrs contract under celcom?

Thanks!
*
Celcom will throtte only your data usage if excess the limit, no bill shock like maxis

If u take 2 years contract, you will get extra discount and subsidy about 400 more
decavalera
post Dec 22 2012, 08:10 AM

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QUOTE(art6969 @ Dec 22 2012, 07:59 AM)
Celcom will throtte only your data usage if excess the limit, no bill shock like maxis

If u take 2 years contract, you will get extra discount and subsidy about 400 more
*
Found this under the celcom iPhone 5 Plans terms & condition.

Item no 6.
When customer has fully utilized his Mobile Internet/Data Broadband, system will automatically block his usage and if customer wants to continue, customer can purchase Volume i.e. Fair Usage Policy – Refer to Celcom Mobile Broadband: Fair Usage Policy.


Couldnt find the Fair Usage Policy

No bill shock (due to data plan)= Yes
Seems like Maxis has taken Celcom perk(throttle) & Celcom make the opposite move (but at least they stop the data plan)

This post has been edited by decavalera: Dec 22 2012, 08:14 AM
LaskarCinta
post Dec 22 2012, 11:33 AM

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QUOTE(art6969 @ Dec 22 2012, 07:59 AM)
Celcom will throtte only your data usage if excess the limit, no bill shock like maxis

If u take 2 years contract, you will get extra discount and subsidy about 400 more
*
Nope. Last time I'm subscribing to Celcom Biz, I've called their rep to ask the same question. They said that their new policy since Oct is they'll block the internet altogether when reach quota for most plans.

And that gets pretty ironic since the new Maxis policy since Dec is that they'll no longer bill-shock™ for plans above 1 GB. They'll throttle down the connection speed 3 times.


Added on December 22, 2012, 11:35 am
QUOTE(decavalera @ Dec 22 2012, 08:10 AM)
Found this under the celcom iPhone 5 Plans terms & condition.
» Click to show Spoiler - click again to hide... «


No bill shock (due to data plan)= Yes
Seems like Maxis has taken Celcom perk(throttle) & Celcom make the opposite move (but at least they stop the data plan)
*
Well, that's also the reason why lots of newer Celcom plans do have much juicier quota in the first place.


Added on December 22, 2012, 11:46 am
QUOTE(snowieluv @ Dec 22 2012, 01:36 AM)
Hi everybody!

I am planning to take iphone plan under celcom. And i realize the contract give benefits more compared to buy outright. I also planning to take 2-yrs contract since i can get cheaper price (rm73) for 3gb data as compared to normal data plan (rm98, rm40 + rm58 for 3gb data). However, my concern is on bill shocking like how it happen to maxis. Just to ask, could it happen to celcom? I'm still a student and just afraid it will happen to me  hmm.gif


And in your opinion,  is it worth to get 2 yrs contract under celcom?

Thanks!
*
I'd recommend you to go with 1 year contract either on Celcom or Maxis.

Divide those to 1 year, the 2-yr contract doesn't provide better value compared to 1-yr. You better off buying a newer iPhone next year and renew your contract then, that'll give you more saving. Plus, in case you're thinking of buying the next iPhone, you need to terminate the contract and pay for steep ETF. For Maxis that can be a bit different, since you can just apply for contract extension.

Personally, I'm thinking of 2-yr contracts as way to save for working people who got its bill paid by their company. Since you're a student, that should be totally out of picture.


Added on December 22, 2012, 11:53 am
QUOTE(mfcm @ Dec 22 2012, 02:05 AM)
Hi can someone explain to me bout total saving stated for celcom plan rm901,celcom rebate 490(i knew it offered by celcom and will  rebate rm25 per month for 20months) .how bout device discount rm411?didnt understand
*
Take example for 16GB model. That means for the device with RRP of RM2199, they're putting a pricetag of RM1788.

Well, don't get jumpy2 yet. You still need to pay the bolded price on the top part of that chart. The advance payment will be used to deduct your monthly bill.






This post has been edited by LaskarCinta: Dec 22 2012, 11:54 AM
weileong
post Dec 22 2012, 12:10 PM

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Thank for all the input, will pay celcom a visit on Monday...My data connection still "0"
martyerd
post Dec 22 2012, 01:00 PM

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Hello guys.. Just wanna ask, if i'm going to any CELCOM CENTRE to signup for IP5 bundle package, do I get ithe device straight away or I only can place the order?
Anyway, where is the best place to go in central area.?
Thanks..
benny888
post Dec 22 2012, 01:04 PM

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QUOTE(martyerd @ Dec 22 2012, 01:00 PM)
Hello guys.. Just wanna ask, if i'm going to any CELCOM CENTRE to signup for IP5 bundle package, do I get ithe device straight away or I only can place the order?
Anyway, where is the best place to go in central area.?
Thanks..
*
I got it straightaway. Went in came out 20 min later with phone n card activated after 5 hours
weileong
post Dec 22 2012, 01:19 PM

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need to ask :-

1.the ip5 default APN setting is = celcom3g ?
benny888
post Dec 22 2012, 01:24 PM

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QUOTE(weileong @ Dec 22 2012, 01:19 PM)
need to ask :-

1.the ip5 default APN setting is = celcom3g ?
*
Yes
Why you need set it. It is auto done once card activated
mfcm
post Dec 22 2012, 08:22 PM

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@laskar
thx alot understood oredi smile.gif
rykarin
post Dec 22 2012, 08:53 PM

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I registered new number for celcom ip5 package tody morning. Ip5 still no service till now. Call cs , but they told me the line activated already. They ask me to take out the nano sim n put it back n in the phone. But nothing change. The sim got problem or what? Can advise me?

This post has been edited by rykarin: Dec 22 2012, 08:56 PM
kayroll
post Dec 22 2012, 09:11 PM

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No problem with celcom centre in kuantan.....just wait about 5 minutes infront of their cs then the data plan activated........ tongue.gif
rykarin
post Dec 22 2012, 09:15 PM

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So fast...call cs 2 time dy. line activated but iphone still " no service" .unlucky me
benny888
post Dec 22 2012, 09:27 PM

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Strange some users has this line activation problem. Procedurally it should not take more than 24 hours. That was what I was told - but I got mine activated within 5 hours. If after this period and still not active, better go back center and ask to check/or replace the sim card
weileong
post Dec 22 2012, 11:49 PM

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QUOTE(benny888 @ Dec 22 2012, 01:24 PM)
Yes
Why you need set it. It is auto done once card activated
*
ok thanks and noted.

Just today 22:00 ,i can use 3G de..sigh..damn...sunway iconic Bluecube <--Dont go there , Service suck!!

"messy , unpolite , slowpoke " rating on Sunway Iconic Bluecube ,if u go get your iphone5 there ,make sure check everything , yes, everything ,very very carefully doh.gif


Added on December 22, 2012, 11:51 pm
QUOTE(benny888 @ Dec 22 2012, 09:27 PM)
Strange some users has this line activation problem. Procedurally it should not take more than 24 hours. That was what I was told - but I got mine activated within 5 hours.  If after this period and still not active, better go back center and ask to check/or replace the sim card
*
Depend which branch you walked in,i just found some outstation Celcom Bluecube had faster service than Klang-valley branch ESP : Sunway Iconic Bluecube. shakehead.gif

This post has been edited by weileong: Dec 22 2012, 11:51 PM
asdauzair
post Dec 23 2012, 01:31 AM

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Bought outright iphone 5 from blue cube mesramall@kemaman. but must buy starter pack worth RM 8.50 to buy the outright ip5. =D
kenlui
post Dec 23 2012, 09:42 AM

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Got mine from celcom penang center. Nanosim could be used immediately without any problem. Just that at the back of the phone near the apple logo there were 2 small white dots, which I only noticed when I was putting screen protector. Probably scufff marks but barely noticeable and im not from penang so not really bothered to get an exchange.
noname89
post Dec 23 2012, 11:08 AM

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Same here... really disappointed with their services... i reigster last saturday.. but untill now i my phone still out of services... more than 1 week not services... i am existing celcom user (sup line user), the person told me i cant directly apply the iphone package... i need to terminate the existing line and re-register back the package... so need take around 3 days to activated... but today already more than 1 week.. i go other dealer to ask for status... the dealer person told me i actually i not need terminated my line to sign for iphone.. i can directly upgrade the package... so i no need to wait so long to get the phone... but the center where i sign package never told me that, somemore i double confirm with them 1st before i sign... now no ppl respond to me also... ask me to wait wait wait... dunno when i need to wait.....
kenlui
post Dec 23 2012, 11:19 AM

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QUOTE(noname89 @ Dec 23 2012, 11:08 AM)
Same here... really disappointed with their services... i reigster last saturday.. but untill now i my phone still out of services... more than 1 week not services... i am existing celcom user (sup line user), the person told me i cant directly apply the iphone package... i need to terminate the existing line and re-register back the package... so need take around 3 days to activated... but today already more than 1 week.. i go other dealer to ask for status... the dealer person told me i actually i not need terminated my line to sign for iphone.. i can directly upgrade the package... so i no need to wait so long to get the phone... but the center where i sign package never told me that, somemore i double confirm with them 1st before i sign... now no ppl respond to me also... ask me to wait wait wait... dunno when i need to wait.....
*
which celcom branch did u go to? i suggest u to go to a celcom center instead of dealers as dealers are much slower as they have to submit documents to the celcom center.
benny888
post Dec 23 2012, 11:26 AM

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QUOTE(kenlui @ Dec 23 2012, 11:19 AM)
which celcom branch did u go to? i suggest u to go to a celcom center instead of dealers as dealers are much slower as they have to submit documents to the celcom center.
*
Right. Suggest he go to Celcom Center directly to get it done instead through those resellers
rykarin
post Dec 23 2012, 12:36 PM

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Finally got the service within 5 min nly. Just change the sim card. They give wrong nano sim.
noname89
post Dec 23 2012, 01:30 PM

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QUOTE(kenlui @ Dec 23 2012, 11:19 AM)
which celcom branch did u go to? i suggest u to go to a celcom center instead of dealers as dealers are much slower as they have to submit documents to the celcom center.
*
I went to blue cube, i tot all blue cube is like center also... cry.gif
now still need to wait lor... get the phone but cant used... 2k to get a ipod touch... T___T
kenlui
post Dec 23 2012, 02:56 PM

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blue cube is managed by 3rd party ppl. I had experience with one before and it was horrible. That was why I went to a celcom center straight.
adiyon84
post Dec 23 2012, 03:52 PM

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Yup, anything if you want to do it fast.. better go to the branch. All Blue Cube outlet will hold the documents and send it to the branch while branch will process it batch by batch.

That is why most of the slow activation comes from the populated Blue Cube outlet (eg. Sunway Iconic). But there are also got human error that makes the activation slow.

Either one or both happen.
ae8za
post Dec 23 2012, 03:57 PM

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Activated in 5 minutes only. Make sure the staff didn't give you the wrong region nano sim card... smile.gif
noname89
post Dec 23 2012, 03:59 PM

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haiz.. really disappointed with their services...i go their official fb pages, saw lot ppl complain about their services too... no choice... just sign plan with them... need wait another 24 mths then only can change telco... TT
megahertz
post Dec 23 2012, 04:38 PM

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not sure if my case diff. I ported from digi to celcom last Thursday, and only take less than 24hours. porting at 9pm, nextday at 5pm can use edy
btw I'm porting at sun way iconic. now waiting for iPhone stock to arrive. yest they already called me got white stock, but I tell them I will wait for black.
natoptkc
post Dec 23 2012, 05:44 PM

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I sign ip5 plan wt celcom 2 days ago (Friday evening) at blue cube mahkota cheras. I switch from family 1+5 plan to ip5 98 plan.
They say will activate in 24 hrs but till tis morning my old sim card still working (using samsung galaxy w) my ip5 like ipod for 2 days doh.gif
Then i try switch off both phone n restart the ip5 1st. Miracle happen ip5 sim activated n old sim deactivated. So juz try tis method if ur nano sim cannot activated. No harm for a try nod.gif

QUOTE(noname89 @ Dec 23 2012, 11:08 AM)
Same here... really disappointed with their services... i reigster last saturday.. but untill now i my phone still out of services... more than 1 week not services... i am existing celcom user (sup line user), the person told me i cant directly apply the iphone package... i need to terminate the existing line and re-register back the package... so need take around 3 days to activated... but today already more than 1 week.. i go other dealer to ask for status... the dealer person told me i actually i not need terminated my line to sign for iphone.. i can directly upgrade the package... so i no need to wait so long to get the phone... but the center where i sign package never told me that, somemore i double confirm with them 1st before i sign... now no ppl respond to me also... ask me to wait wait wait... dunno when i need to wait.....
*
noname89
post Dec 23 2012, 05:58 PM

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QUOTE(natoptkc @ Dec 23 2012, 05:44 PM)
I sign ip5 plan wt celcom 2 days ago (Friday evening) at blue cube mahkota cheras. I switch from family 1+5 plan to ip5 98 plan.
They say will activate in 24 hrs but till tis morning my old sim card still working (using samsung galaxy w) my ip5 like ipod for 2 days  doh.gif
Then i try switch off both phone n restart the ip5 1st. Miracle happen ip5 sim activated n old sim deactivated. So juz try tis method if ur nano sim cannot activated. No harm for a try  nod.gif
*
u are upgrading from 1+5 plan to iphone 5 plan... this is what i want initially.. but the person told me i cant do that.. if i want to get iphone 5, i must terminate my 1+5 plan 1st, then only can register back for iphone 5 plan...
that y i am disappointing with the person.. i double confirm with them whether i can directly upgrade or i need to terminate 1st then only can sign for the plan.. but they told me i only can sign if i terminate.. the result what i face....

Btw, u still under the same group of number? still eligible for free call within 1+5 number ?
martyerd
post Dec 24 2012, 08:37 PM

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Hello guys.. This might be a repeated question from me..
Since tomorrow is Public Holiday, it is possible to purchase my contracted IP5 tomorrow?
And, which shop that have the stock for 16gb black IP5 in Central Area? Went to Rawang's BlueCube today, but the only have stock for 32gb black. Unfortunately for me.. cry.gif
Anyone here can help me..? Cant wait to own an IP5... Hehehe icon_idea.gif
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post Dec 24 2012, 08:45 PM

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QUOTE(martyerd @ Dec 24 2012, 08:37 PM)
Hello guys.. This might be a repeated question from me..
Since tomorrow is Public Holiday, it is possible to purchase my contracted IP5 tomorrow?
And, which shop that have the stock for 16gb black IP5 in Central Area? Went to Rawang's BlueCube today, but the only have stock for 32gb black. Unfortunately for me.. cry.gif
Anyone here can help me..? Cant wait to own an IP5... Hehehe icon_idea.gif
*
Go blue cube. Celcom centre is closed.


martyerd
post Dec 24 2012, 08:51 PM

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QUOTE(sang_kanchil @ Dec 24 2012, 08:45 PM)
Go blue cube. Celcom centre is closed.
*
Yeah..!!! Where got stock? rclxm9.gif
mfcm
post Dec 24 2012, 08:57 PM

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QUOTE(noname89 @ Dec 23 2012, 05:58 PM)
u are upgrading from  1+5 plan to iphone 5 plan... this is what i want initially.. but the person told me i cant do that.. if i want to get iphone 5, i must terminate my 1+5 plan 1st, then only can register back for iphone 5 plan...
that y i am disappointing with the person.. i double confirm with them whether i can directly upgrade or i need to terminate 1st then only can sign for the plan.. but they told me i only can sign if i terminate.. the result what i face....

Btw, u still under the same group of number? still eligible for free call within 1+5 number ?
*
i dont think still can be in previous 1+5 subline coz afaik i98 plan the number will be main..
but not sure if with extra charges it will happen laugh.gif
megahertz
post Dec 24 2012, 09:28 PM

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QUOTE(martyerd @ Dec 24 2012, 08:51 PM)
Yeah..!!! Where got stock? rclxm9.gif
*
none. only if u really2 lucky.
SUSsang_kanchil
post Dec 24 2012, 09:29 PM

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QUOTE(martyerd @ Dec 24 2012, 08:51 PM)
Yeah..!!! Where got stock? rclxm9.gif
*
U can try Sunway and subang.
natoptkc
post Dec 24 2012, 10:52 PM

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QUOTE(noname89 @ Dec 23 2012, 05:58 PM)
u are upgrading from  1+5 plan to iphone 5 plan... this is what i want initially.. but the person told me i cant do that.. if i want to get iphone 5, i must terminate my 1+5 plan 1st, then only can register back for iphone 5 plan...
that y i am disappointing with the person.. i double confirm with them whether i can directly upgrade or i need to terminate 1st then only can sign for the plan.. but they told me i only can sign if i terminate.. the result what i face....

Btw, u still under the same group of number? still eligible for free call within 1+5 number ?
*
Ya, i direct change frm family plan to ip98 plan. Refer to the blue cube staff at mahkota cheras, my subline will remain the same rate n free call from main line to subline. Hv to get the first bill to confirm bout tis.

Think celcom dun hv SOP yet bout tis whistling.gif

So far sastify wt the ip5 but celcom data sometime so slow.... yawn.gif


Added on December 24, 2012, 10:55 pm
QUOTE(mfcm @ Dec 24 2012, 08:57 PM)
i dont think still can be in previous 1+5 subline coz afaik i98 plan the number will be main..
but not sure if with extra charges it will happen  laugh.gif
*
FYI i upgrade my main line to i98 not subline brows.gif If subline, i think nid to sign a new plan sweat.gif

This post has been edited by natoptkc: Dec 24 2012, 10:55 PM
martyerd
post Dec 24 2012, 11:06 PM

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QUOTE(sang_kanchil @ Dec 24 2012, 09:29 PM)
U can try Sunway and subang.
*
Which part of Subang? Sunway I think no stock but idk la.. When to Subang Parade Blue Cube, they got stock but not for Celcom's contract..
bosco1314
post Dec 24 2012, 11:53 PM

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do CELCOM have special deal like MAXIS ONE MEMBER CLUB?? such as waive advance payment
SUSsang_kanchil
post Dec 24 2012, 11:59 PM

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QUOTE(martyerd @ Dec 24 2012, 11:06 PM)
Which part of Subang? Sunway I think no stock but idk la.. When to Subang Parade Blue Cube, they got stock but not for Celcom's contract..
*
KNS

Then u shld fark them and threaten to report to celcom hq.

Sunway sure got stock. Go early.
The early bird catch the worm.
sonic_sphere
post Dec 25 2012, 12:09 AM

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QUOTE(sang_kanchil @ Dec 24 2012, 11:59 PM)
KNS

Then u shld fark them and threaten to report to celcom hq.

Sunway sure got stock. Go early.
The early bird catch the worm.
*
Today i went to Celcom Centre - Kajang branch, they got many stocks... Unfortunately they only have 32 & 16, but i'm looking for 64...

Tomorrow Blue Cube close or not? Can get outright?
martyerd
post Dec 25 2012, 12:26 AM

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QUOTE(sang_kanchil @ Dec 24 2012, 11:59 PM)
KNS

Then u shld fark them and threaten to report to celcom hq.

Sunway sure got stock. Go early.
The early bird catch the worm.
*
KNS? What is that suppose to mean? Sorry, idk.. shakehead.gif
Sunway u mean Sunway Pyramid? I heard a lot people complaining their services.. It isnt?

QUOTE(sonic_sphere @ Dec 25 2012, 12:09 AM)
Today i went to Celcom Centre - Kajang branch, they got many stocks... Unfortunately they only have 32 & 16, but i'm looking for 64...

Tomorrow Blue Cube close or not? Can get outright?
*
Kajang? Too far fo me la.. U want 64gb ka? so huge capacity.. thumbup.gif
sonic_sphere
post Dec 25 2012, 12:35 AM

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QUOTE(martyerd @ Dec 25 2012, 12:26 AM)
KNS? What is that suppose to mean? Sorry, idk.. shakehead.gif
Sunway u mean Sunway Pyramid? I heard a lot people complaining their services.. It isnt?
Kajang? Too far fo me la.. U want 64gb ka? so huge capacity.. thumbup.gif
*
Yeah, Celcom at Sg chua... That's why they got so many stocks, maybe bcos its too far from KL... Plus its not as popular as other Celcom Centre...
Daniald
post Dec 25 2012, 01:28 AM

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QUOTE(natoptkc @ Dec 23 2012, 05:44 PM)
I sign ip5 plan wt celcom 2 days ago (Friday evening) at blue cube mahkota cheras. I switch from family 1+5 plan to ip5 98 plan.
They say will activate in 24 hrs but till tis morning my old sim card still working (using samsung galaxy w) my ip5 like ipod for 2 days  doh.gif
Then i try switch off both phone n restart the ip5 1st. Miracle happen ip5 sim activated n old sim deactivated. So juz try tis method if ur nano sim cannot activated. No harm for a try  nod.gif
*
You have to restart your phone for it to be activated.

If you leave it on since you purchased, it will not auto activate. Maybe for those who are having the same problem of the line not being activated, you should try to restart your phone and see if it works.

Also try calling the customer service and provide them with your IMEI number (which can be obtained from the phone settings) and see if they can check the status of your form. Get a Service Ticket / Trouble ticket and it will be tracked.


noname89
post Dec 25 2012, 02:00 AM

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today went to celcom center at TTDI, they told me they only can scan all the doc and email to the person in charge of the blue cube that i bought the phone and ask them to activate my number.. WTF, a celcom center cant activate my number ?? what a funny joke...
megahertz
post Dec 25 2012, 11:11 AM

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QUOTE(martyerd @ Dec 25 2012, 12:26 AM)

Sunway u mean Sunway Pyramid? I heard a lot people complaining their services.. It isnt?

*
wat kind of complaining about their services? sunway iconic rite? i went there last week to porting from digi prepaid to celcom postpaid at 9pm. nextday at 5pm already can use celcom. previously on digi, i can use it until 5pm, when i realize no service coverage. change to celcom sim card and can make call already.

then i prebook iphone5 there, last saturday they call me mention got stock edy, but i dont want white, and told them i will keep waiting for black.
so far i find their services quite ok.
SUSsang_kanchil
post Dec 25 2012, 11:14 AM

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QUOTE(megahertz @ Dec 25 2012, 11:11 AM)
wat kind of complaining about their services? sunway iconic rite? i  went there last week to porting from digi prepaid to celcom postpaid at 9pm. nextday at 5pm already can use celcom.  previously on digi, i can use it until 5pm, when i realize no service coverage. change to celcom sim card and can make call already.

then i prebook iphone5 there, last saturday they call me mention got stock edy, but i dont want white, and told them i will keep waiting for black.
so far i find their services quite ok.
*
Depends on ur attitude towards the staff thr.
Always believe that if u r nice to ppl, they always respond in kind. Yes, even the street sweeper and toilet washer.

Sadly, many ppl are LCLY just bcos they have a bit of money.

SUSleechers
post Dec 25 2012, 01:36 PM

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QUOTE(sang_kanchil @ Dec 25 2012, 11:14 AM)
Depends on ur attitude towards the staff thr.
Always believe that if u r nice to ppl, they always respond in kind. Yes, even the street sweeper and toilet washer.

Sadly, many ppl are LCLY just bcos they have a bit of money.
*
Judging from your replies, seems that you are celcom staff or perhaps blind supporter of that telco

Did anyone have issue with celcom broadband? Mine is good but sometimes annoyingly my iphone will pickup edge instead of 3g..and that sometimes happens quite frequent.
kenlui
post Dec 25 2012, 02:01 PM

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QUOTE(leechers @ Dec 25 2012, 01:36 PM)
Judging from your replies, seems that you are celcom staff or perhaps blind supporter of that telco

Did anyone have issue with celcom broadband? Mine is good but sometimes annoyingly my iphone will pickup edge instead of 3g..and that sometimes happens quite frequent.
*
same here. very frequent drop from 3g to Edge, but coverage wise is better than digi. Long term wise I think celcom is still cheaper than maxis, taking into consideration the 10/20 months rebate.
SUSleechers
post Dec 25 2012, 04:33 PM

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QUOTE(kenlui @ Dec 25 2012, 02:01 PM)
same here. very frequent drop from 3g to Edge, but coverage wise is better than digi. Long term wise I think celcom is still cheaper than maxis, taking into consideration the 10/20 months rebate.
*
actually the remedy to this is to force the device to just accept the 3g/umts signal rather than edge. which can be done using any android phone/tablet.

i have samsung galaxy tab 10.1 and thats what suggested by celcom technical person themselves. and happily getting a strong signal with healthy speed.

how i wish ios to have this feature too. hope that when jailbreak we will have this feature.
bennybrick
post Dec 26 2012, 01:31 AM

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hi guys after 10 days of using my iphone this morning sudd it had no 3g, so when i called celcom line i found out that my phone is barred due to 3g usage of 1gb(which i had to pay 200+ for that) cuz my data that i subsribed is just voice plan and not including data ! but i thought i have subscribed to the first prime package where there is 3gb data for that !! haizz they said they have to investigate only will issue rebate to me but clearly this is their fault as upon registration the first prime package was the only package available right?? anyone having this issue as well?? dah lah battery drain fast .. now sumore got this kinda problem as well ;(
JayC75
post Dec 26 2012, 07:40 AM

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same problem here, this am got sms saying i already over 1GB quota and i login to online CS seeing i still on old mBasic package with 1GB quota~! and now speed been throttle...sigh...really disappointed with celcom, wtf
xxx306
post Dec 26 2012, 10:37 AM

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yay got mine 16gb white at Gardens blue cube. arrived there around 10pm after searching every blue cube for stocks. luckily they allowed me to buy although shop closed already. convert from prepaid to postpaid. the nxt day around 5pm my prepaid cannot be used but postpaid not yet activated. ;( next day, in the afternoon my line got activated. yay! just sharing. ;P
Susuwatari
post Dec 26 2012, 11:46 AM

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QUOTE(bennybrick @ Dec 26 2012, 01:31 AM)
hi guys after 10 days of using my iphone this morning sudd it had no 3g, so when i called celcom line i found out that my phone is barred due to 3g usage of 1gb(which i had to pay 200+ for that) cuz my data that i subsribed is just voice plan and not including data ! but i thought i have subscribed to the first prime package where there is 3gb data for that !! haizz they said they have to investigate only will issue rebate to me but clearly this is their fault as upon registration the first prime package was the only package available right?? anyone having this issue as well?? dah lah battery drain fast .. now sumore got this kinda problem as well ;(
*
Mine even worse, barred my line as they claimed that I exceeded the credit limit due to the penalty of early contract termination. After checking, I did ended my contract 2 days earlier as I was on the pre-order during last year's 4S. When I check with Bluecube Iconic, they said the penalty is waived for those pre-order. My line was therefore unbarred through Bluecube Iconic. The thing is, none of them told me about this during launch day, else, I would have waited 2 more days to take my pre-orders.

Worse still, after 2 days, my line was barred again, for the second time, claiming the same stupid reason. I have to top up 200 ringgit into my account just to unbar it as it was on Sunday and I needed to make calls. I was being pushed around by CS and the Celcom branch in PJ and I don't think I will go back to Sunway Iconic every 2 days just to unbar my line due to the mistake they made, what a terrible service. This will be the final time I use Celcom, will definitely port out after contract ends next year.


ezeqpo
post Dec 26 2012, 12:26 PM

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Hello!
I´m from Argentina, and soon I will be in Kuala Lumpur on vacation and wanted to buy an iPhone 5.

I have some doubts:

Its possible buy an iPhone 5 from Celcom store without contract, paying the full price (RM 2799)??? Or they sell only with contract???
And if I buy an iPhone paying full price, it´s like an iPhone factory unlocked??? Or I´m wrong?
When I return to Argentina can use it then was I use currently today my iPhone 4?

I can not buy it directly from the Apple Store Online because I have no time for shipment and delivery in Kuala Lumpur. I will stay only two days (weekend) in Kuala Lumpur.
Can anyone help me please?
Thanks!
kenlui
post Dec 26 2012, 12:42 PM

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QUOTE(ezeqpo @ Dec 26 2012, 12:26 PM)
Hello! 
I´m from Argentina, and soon I will be in Kuala Lumpur on vacation and wanted to buy an iPhone 5.

I have some doubts:

Its possible buy an iPhone 5 from Celcom store without contract, paying the full price (RM 2799)??? Or they sell only with contract???
And if I buy an iPhone paying full price, it´s like an iPhone factory unlocked??? Or I´m wrong?
When I return to Argentina can use it then was I use currently today my iPhone 4?

I can not buy it directly from the Apple Store Online because I have no time for shipment and delivery in Kuala Lumpur. I will stay only two days (weekend) in Kuala Lumpur.
Can anyone help me please?
Thanks!
*
Why not search through our garage sales section? I'm sure u'll be able to find one there.
martyerd
post Dec 26 2012, 02:47 PM

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QUOTE(xxx306 @ Dec 26 2012, 10:37 AM)
yay got mine 16gb white at Gardens blue cube. arrived there around 10pm after searching every blue cube for stocks. luckily they allowed me to buy although shop closed already. convert from prepaid to postpaid. the nxt day around 5pm my prepaid cannot be used but postpaid not yet activated. ;( next day, in the afternoon my line got activated. yay! just sharing. ;P
*
good bro..!! congrats..!! btw, do they still have the ready stocks for 32gb or 16gb..? planning to go to Sunway Iconic today but afraid that there will be no stocks..huhu cry.gif

QUOTE(ezeqpo @ Dec 26 2012, 12:26 PM)
Hello! 
I´m from Argentina, and soon I will be in Kuala Lumpur on vacation and wanted to buy an iPhone 5.

I have some doubts:

Its possible buy an iPhone 5 from Celcom store without contract, paying the full price (RM 2799)??? Or they sell only with contract???
And if I buy an iPhone paying full price, it´s like an iPhone factory unlocked??? Or I´m wrong?
When I return to Argentina can use it then was I use currently today my iPhone 4?

I can not buy it directly from the Apple Store Online because I have no time for shipment and delivery in Kuala Lumpur. I will stay only two days (weekend) in Kuala Lumpur.
Can anyone help me please?
Thanks!
*
i think you can find it bro.. most of the celcom shop/blue cube that i went for last 2 days, only selling the phone without any contract. very unlucky for me.. cry.gif
lalala_lalala
post Dec 26 2012, 09:21 PM

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Just wanna check... Is there any1 here still waiting for iphone5 new sim to be activated? Mine still using the old i98 nano sim since 14/12...hehe..if maintain like this then good for me la since i think the previous plan is much better.
megahertz
post Dec 26 2012, 09:48 PM

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woho, got mine 32gb black at sunway iconic just now.
pre book with staff last week, saturday, she called got stock but white, i told her i will wait for black. and today just went there just asking if got stock or not.
lucky me, staff there mention got new stock but still not release yet since those are for tmrrow / few days stock i think, called her boss and her boss said can release it.

bring back home, and realize my old phone line no service anymore, turn on my ip5, then can use edy. fuuuu, so fast.

This post has been edited by megahertz: Dec 26 2012, 09:49 PM
ezeqpo
post Dec 26 2012, 10:55 PM

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QUOTE(martyerd @ Dec 26 2012, 03:47 AM)
i think you can find it bro.. most of the celcom shop/blue cube that i went for last 2 days, only selling the phone without any contract. very unlucky for me.. cry.gif
*
Thanks martyerd, but without any type of contract means the same as factory unlocked??? I'm not sure... anyone can confirme that???
On the other hand, anyone know a place where I can go to cut my micro sim to nano sim for iphone 5, in the center of Kuala Lumpur?
Wounded
post Dec 26 2012, 10:59 PM

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QUOTE(ezeqpo @ Dec 26 2012, 10:55 PM)
Thanks martyerd, but without any type of contract means the same as factory unlocked??? I'm not sure... anyone can confirme that???
On the other hand, anyone know a place where I can go to cut my micro sim to nano sim for iphone 5, in the center of Kuala Lumpur?
*
You can ask around at mobile phone stores especially around low yat plaza or sg wang. I cut mine at a stall nearby my house for free.
martyerd
post Dec 26 2012, 11:16 PM

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Yeah..! rclxm9.gif
Already owned an IP5 yet to be activated. Done at Sunway Iconic around 7.30 pm.. Mybe my line will activated tomorrow. Nvm bout that.. So happy already owned 1.. Yeehaa icon_idea.gif thanks guys notworthy.gif
SUSsang_kanchil
post Dec 27 2012, 12:29 AM

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QUOTE(martyerd @ Dec 26 2012, 11:16 PM)
Yeah..!  rclxm9.gif
Already owned an IP5 yet to be activated. Done at Sunway Iconic around 7.30 pm.. Mybe my line will activated tomorrow. Nvm bout that.. So happy already owned 1.. Yeehaa icon_idea.gif  thanks guys notworthy.gif
*
Congrats on owning the most awesome phone on the planet right now.
rathian_mhfu
post Dec 27 2012, 12:33 AM

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QUOTE(martyerd @ Dec 26 2012, 11:16 PM)
Yeah..!  rclxm9.gif
Already owned an IP5 yet to be activated. Done at Sunway Iconic around 7.30 pm.. Mybe my line will activated tomorrow. Nvm bout that.. So happy already owned 1.. Yeehaa icon_idea.gif  thanks guys notworthy.gif
*
u made the right decision!! u wont regret for ur entire life..congratulation bro!
ezeqpo
post Dec 27 2012, 01:27 AM

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QUOTE(Wounded @ Dec 26 2012, 11:59 AM)
I cut mine at a stall nearby my house for free.
*
Do you have the adress?

lalala_lalala
post Dec 27 2012, 09:07 AM

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QUOTE(JayC75 @ Dec 26 2012, 07:40 AM)
same problem here, this am got sms saying i already over 1GB quota and i login to online CS seeing i still on old mBasic package with 1GB quota~! and now speed been throttle...sigh...really disappointed with celcom, wtf
*
Bro.. When u login to online CS, do u see the celcom first prime plan a part from the mBasic Package?
ftan
post Dec 27 2012, 09:24 AM

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QUOTE(martyerd @ Dec 26 2012, 11:16 PM)
Yeah..!  rclxm9.gif
Already owned an IP5 yet to be activated. Done at Sunway Iconic around 7.30 pm.. Mybe my line will activated tomorrow. Nvm bout that.. So happy already owned 1.. Yeehaa icon_idea.gif  thanks guys notworthy.gif
*
16 or 32 gb?


Added on December 27, 2012, 9:24 am
QUOTE(ezeqpo @ Dec 26 2012, 10:55 PM)
Thanks martyerd, but without any type of contract means the same as factory unlocked??? I'm not sure... anyone can confirme that???
On the other hand, anyone know a place where I can go to cut my micro sim to nano sim for iphone 5, in the center of Kuala Lumpur?
*
All sets are unlocked.

This post has been edited by ftan: Dec 27 2012, 09:24 AM
locozz03
post Dec 27 2012, 10:37 AM

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What is the average speed with this Celcom First + mAdvanced/mPro plan? Celcom website mentioned max only 3.6mbps, is this true?
Wounded
post Dec 27 2012, 10:39 AM

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QUOTE(ezeqpo @ Dec 27 2012, 01:27 AM)
Do you have the adress?
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low yat plaza and sungai wang are in bukit bintang area.
to buy iphone outright is possible but you need to look around.

i bought mine at Courts store near my house.
MattJ
post Dec 27 2012, 11:02 AM

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Where can I get my Iphone 5 this weekend? Stock availability?
Sunway? Pavi, Midvalley, KLCC, Curve, Ikano, One U? Where? Buying outright.
JayC75
post Dec 27 2012, 11:15 AM

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QUOTE(locozz03 @ Dec 27 2012, 10:37 AM)
What is the average speed with this Celcom First + mAdvanced/mPro plan? Celcom website mentioned max only 3.6mbps, is this true?
*
i can hit around 6mbps at puchong area. am on ip5 RM98 plan
adiyon84
post Dec 27 2012, 11:20 AM

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QUOTE(JayC75 @ Dec 27 2012, 11:15 AM)
i can hit around 6mbps at puchong area. am on ip5 RM98 plan
*
Same goes to me. I usually will get 6Mbps in KLCC area and at my home (kota damansara). Other places like Taman Dagang Ampang or Ara Damansara..around 3-5Mbps. Using plan RM98 too.
LordReaper
post Dec 27 2012, 06:43 PM

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hello newbie here, may I ask something regarding the rm98/month rate plan?
"Monthly Commitment fee after rebate for the first 10 months" what is this mean?
why the advance bill payment is rm150 but Celcom First Rebate to be paid over 10 months is rm230?
so the monthly fee is 98 or 75 ? ><
theberry
post Dec 27 2012, 08:50 PM

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hi guys, my iphone contract will end tomorrow which is 28th. can i terminate it on the day?
megahertz
post Dec 27 2012, 08:56 PM

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QUOTE(adiyon84 @ Dec 27 2012, 11:20 AM)
Same goes to me. I usually will get 6Mbps in KLCC area and at my home (kota damansara). Other places like Taman Dagang Ampang or Ara Damansara..around 3-5Mbps. Using plan RM98 too.
*
same here. area shah alam, i will get 6Mbps with less than 100ms latency.
Jcyteh
post Dec 27 2012, 09:03 PM

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QUOTE(LordReaper @ Dec 27 2012, 06:43 PM)
hello newbie here, may I ask something regarding the rm98/month rate plan?
"Monthly Commitment fee after rebate for the first 10 months" what is this mean?
why the advance bill payment is rm150 but Celcom First Rebate to be paid over 10 months is rm230?
so the monthly fee is 98 or 75 ? ><
*
It's RM98 per month. For the first 10 months, got rebate of RM23 each month, so u just need to pay RM98-RM23=RM75. So total rebate is RM23x10=RM230.

The advance bill payment is RM150....which mean the first two months, you dont have to pay if your usage didnt exceed the limit.
LordReaper
post Dec 27 2012, 09:17 PM

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QUOTE(Jcyteh @ Dec 27 2012, 09:03 PM)
It's RM98 per month.  For the first 10 months, got rebate of RM23 each month, so u just need to pay RM98-RM23=RM75.  So total rebate is RM23x10=RM230.

The advance bill payment is RM150....which mean the first two months, you dont have to pay if your usage didnt exceed the limit.
*
so the rebate is like free discount ? or you need to pay upon sign up ?
Jcyteh
post Dec 27 2012, 09:29 PM

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QUOTE(LordReaper @ Dec 27 2012, 09:17 PM)
so the rebate is like free discount ? or you need to pay upon sign up ?
*
When u sign up...pay RM1888 for iPhone + RM150 advance fee = RM2038. After that 1st - 10th month, pay RM75 (the advance fee will be deducted from your bill for 1st and 2nd month) , 11th - 12th month pay RM98. This is my interpretation if not mistaken. smile.gif If you make more voice calls or SMS (>267), then you have to pay more than RM75.
noname89
post Dec 27 2012, 09:41 PM

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Finally get activated last night... such a long wait... average speed in setapak is 6mbps.. but some place there will be no 3G at all.. such Sunway uni, Tarc... Celcom only focus on Consumer rather than Student ? huhu...
soul_star
post Dec 27 2012, 10:26 PM

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QUOTE(xxx306 @ Dec 26 2012, 10:37 AM)
yay got mine 16gb white at Gardens blue cube. arrived there around 10pm after searching every blue cube for stocks. luckily they allowed me to buy although shop closed already. convert from prepaid to postpaid. the nxt day around 5pm my prepaid cannot be used but postpaid not yet activated. ;( next day, in the afternoon my line got activated. yay! just sharing. ;P
*
how do u know ur data is already activated? celcom will send message? i also change from prepaid to postpaid today thumbup.gif
theberry
post Dec 28 2012, 08:55 AM

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nobody replies me.. :sad:
fik92
post Dec 28 2012, 10:28 AM

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QUOTE(theberry @ Dec 27 2012, 08:50 PM)
hi guys, my iphone contract will end tomorrow which is 28th. can i terminate it on the day?
*
If the contract is 12 month, then after 12 month you can terminate and change to other operator or change plan whichever you want. You're not tie to Celcom anymore. if terminate earlier than contract, you'll be penalize RM500.

If you buy the with 24 month contract, after 24 month only you can terminate or change without penalty.
theberry
post Dec 28 2012, 11:27 AM

OK!
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QUOTE(fik92 @ Dec 28 2012, 10:28 AM)
If the contract is 12 month, then after 12 month you can terminate and change to other operator or change plan whichever you want. You're not tie to Celcom anymore. if terminate earlier than contract, you'll be penalize RM500.

If you buy the with 24 month contract, after 24 month only you can terminate or change without penalty.
*
hi, my contract ends on 28th which is today because i bought my iphone at 28th last year. anyway i went to digi and change operator already. they said to me wait until tomorrow, my line shall be reactivated. hope there is no penalty. sad.gif
kider
post Dec 29 2012, 12:12 PM

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anyone have insight which celcom centre got ready stock
snowieluv
post Dec 29 2012, 06:46 PM

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QUOTE(decavalera @ Dec 22 2012, 08:10 AM)
Found this under the celcom iPhone 5 Plans terms & condition.

Item no 6.
When customer has fully utilized his Mobile Internet/Data Broadband, system will automatically block his usage and if customer wants to continue, customer can purchase Volume i.e. Fair Usage Policy – Refer to Celcom Mobile Broadband: Fair Usage Policy.


Couldnt find the Fair Usage Policy

No bill shock (due to data plan)= Yes
Seems like Maxis has taken Celcom perk(throttle) & Celcom make the opposite move (but at least they stop the data plan)
*
thanks for the reply. i am thinking to use this plan for long time. let say if i buy new iphone next year, i think i will buy outright and use this plan cz it seems that the commitment is cheap (RM73 for RM40 call+3 gb data) for 20 months. if i take the 1-yr contract, then the RM 73 commitment is only valid for 10 months.

is it there is a new policy where if the data exceeded, celcom will straightway block the data? sure? think i'm gonna ask them later to confirm this.


@decavalera,

Fair Usage Policy is undert online customer service. u have to register ur number first to check it from time to time. i'm using celcom broadband so know a bit about data usage. smile.gif
farishafiq
post Dec 29 2012, 10:00 PM

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Guys, my friend bought outright from celcom 32gb but they charge extra 300, is it true? I mean is it suppose the way it works? Thanks in advance
Zseusz
post Dec 29 2012, 10:48 PM

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QUOTE(farishafiq @ Dec 29 2012, 10:00 PM)
Guys, my friend bought outright from celcom 32gb but they charge extra 300, is it true? I mean is it suppose the way it works? Thanks in advance
*
From Celcom? Extra RM300? Definitely not the way it works.
cyberfly
post Dec 29 2012, 10:58 PM

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QUOTE(farishafiq @ Dec 29 2012, 10:00 PM)
Guys, my friend bought outright from celcom 32gb but they charge extra 300, is it true? I mean is it suppose the way it works? Thanks in advance
*
he kena conned hmm.gif
bulldog
post Dec 29 2012, 11:04 PM

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QUOTE(farishafiq @ Dec 29 2012, 10:00 PM)
Guys, my friend bought outright from celcom 32gb but they charge extra 300, is it true? I mean is it suppose the way it works? Thanks in advance
*
No such thing
megahertz
post Dec 29 2012, 11:57 PM

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QUOTE(farishafiq @ Dec 29 2012, 10:00 PM)
Guys, my friend bought outright from celcom 32gb but they charge extra 300, is it true? I mean is it suppose the way it works? Thanks in advance
*
how much he bought? RRP is 2499, for contract, only 2188, discount for 311.
farishafiq
post Dec 30 2012, 12:26 AM

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QUOTE(megahertz @ Dec 29 2012, 11:57 PM)
how much he bought? RRP is 2499, for contract, only 2188, discount for 311.
*
He bought 2799 for 32gb, asked him to send the resit, its not celcom actually but action retails managent at klcc idk why he said celcom earlier.
sonic_sphere
post Dec 30 2012, 01:23 AM

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QUOTE(farishafiq @ Dec 30 2012, 12:26 AM)
He bought 2799 for 32gb, asked him to send the resit, its not celcom actually but action retails managent at klcc idk why he said celcom earlier.
*
Haish, with that price already can buy 64GB (RRP Price)... sweat.gif

Sometimes i wondering, if i sell here in Garage Sales with same or slightly higher (about 100) than retail price, people dont want to buy, said its too high, asking for lower price, bla bla bla... But when they go to shop outside, they got conned easily with much higher price...
bosco1314
post Dec 30 2012, 02:29 AM

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QUOTE(noname89 @ Dec 27 2012, 09:41 PM)
Finally get activated last night... such a long wait...  average speed in setapak is 6mbps.. but some place there will be no 3G at all.. such Sunway uni, Tarc... Celcom only focus on Consumer rather than Student ? huhu...
*
What that is good for 6mbps averagely , what bout other area ?
fluotone
post Dec 31 2012, 11:28 AM

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QUOTE(bosco1314 @ Dec 30 2012, 02:29 AM)
What that is good for 6mbps averagely , what bout other area ?
*
I think depend the area and network congestion influence the speed.. 6mbps is extremely good!
ecosystem
post Dec 31 2012, 02:56 PM

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QUOTE(fik92 @ Dec 28 2012, 10:28 AM)
If the contract is 12 month, then after 12 month you can terminate and change to other operator or change plan whichever you want. You're not tie to Celcom anymore. if terminate earlier than contract, you'll be penalize RM500.

If you buy the with 24 month contract, after 24 month only you can terminate or change without penalty.
*
what happen if we still want to use last plan? my contract end by mid jan..
previous iphone plan far better than current one.
ecosystem
post Dec 31 2012, 04:25 PM

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so i can use my previous plan even contract end?

This post has been edited by ecosystem: Dec 31 2012, 04:27 PM
decavalera
post Dec 31 2012, 05:18 PM

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QUOTE(snowieluv @ Dec 29 2012, 06:46 PM)
@decavalera,

Fair Usage Policy is undert online customer service. u have to register ur number first to check it from time to time. i'm using celcom broadband so know a bit about data usage.  smile.gif
*
Thanks, been 2 yrs using celcom broadband & i didnt know bout this.. Lol..

Just registered to the OCS last week & downgrade from rm98 to rm58(corporate) plan since normally i use less than 3G monthly...

zachsta
post Dec 31 2012, 07:31 PM

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QUOTE(ecosystem @ Dec 31 2012, 04:25 PM)
so i can use my previous plan even contract end?
*
Absolutely! biggrin.gif i98 plan is way better than the new first plan!
noname89
post Jan 1 2013, 09:30 AM

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QUOTE(bosco1314 @ Dec 30 2012, 02:29 AM)
What that is good for 6mbps averagely , what bout other area ?
*
so far majority is around 3 to 6 mbps la... just some area which i mention above is no 3G... =.=
adiyon84
post Jan 1 2013, 09:55 AM

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My Internet Speed thru Celcom..
taken at Ampang yesterday. biggrin.gif

Attached Image

Look at download bar, how stable it is..

This post has been edited by adiyon84: Jan 1 2013, 09:56 AM
art6969
post Jan 1 2013, 10:15 AM

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My contract on i68 is done

Before this i got a rebet 25 and total my bill is 45.60

Today i got new bill said 76.50
bosco1314
post Jan 1 2013, 01:40 PM

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QUOTE(adiyon84 @ Jan 1 2013, 09:55 AM)
My Internet Speed thru Celcom..
taken at Ampang yesterday.  biggrin.gif

Attached Image

Look at download bar, how stable it is..
*
ya very stable, must be fun online using CELCOM at area like that, superb fast , haha
SUSleechers
post Jan 1 2013, 02:04 PM

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is it just me or anyone else facing the same?

im on celcom network, using iphone 5. the network shown sometimes 3G, but most of the time E. but it didnt have any pattern, it just happen to fluctuate anytime, anywhere. im in penang by the way. butterworth area.

yes sometimes i manage to get up to 7mbps.
kenlui
post Jan 1 2013, 03:03 PM

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QUOTE(leechers @ Jan 1 2013, 02:04 PM)
is it just me or anyone else facing the same?

im on celcom network, using iphone 5. the network shown sometimes 3G, but most of the time E. but it didnt have any pattern, it just happen to fluctuate anytime, anywhere. im in penang by the way. butterworth area.

yes sometimes i manage to get up to 7mbps.
*
Im facing the same issue, at my work place I seem to get only 1-2 bar on 3g with i5, previously on my i4, I don't remember signal being so weak. There again, I work in a small district so I can't complain much.

Back at home in seremban, not much of a 3g problem, but can only get like 1mbps. I hope it's a telco issue rather than a hardware problem.
JayC75
post Jan 2 2013, 08:43 AM

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yeah seem like past wk til now my ip5 on celcom is kind of slow...hopefully is network problem.

BTW for those iphone owner, so far u signal manage to get H (HSPA) ?
bem69
post Jan 2 2013, 10:05 AM

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you can get H? Is that icon available?
JayC75
post Jan 2 2013, 10:09 AM

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QUOTE(bem69 @ Jan 2 2013, 10:05 AM)
you can get H? Is that icon available?
*
nop, so far never but i guess my ip4 last time manage to get.
adiyon84
post Jan 2 2013, 10:20 AM

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AFAIK, iPhone only show 3G or E or O signal besides operator. But I manage to receive 3G signal all the time everywhere I go for work, home or hangout (so far... LOL!)
spidercat
post Jan 2 2013, 11:10 AM

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average 6mbps around PJ area . office & home .

sometime will sudden drop to E . Than recover back to 3G within 5-10 min .


marzuki1611
post Jan 2 2013, 05:40 PM

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celcom LTE speedtest in their HQ. someone post it on fb

https://www.facebook.com/photo.php?v=10151350915432264
adiyon84
post Jan 2 2013, 07:33 PM

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That's pretty fast. Sadly it use 2600Mhz spectrum. Otherwise, we iPhone users can use it too sad.gif
adiyon84
post Jan 3 2013, 11:30 AM

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Celcom LTE official announcement regarding those two booth..

Attached Image
JayC75
post Jan 3 2013, 11:51 AM

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celcom will launch LTE 2moro? today star paper also full page on celcom LTE
marzuki1611
post Jan 3 2013, 12:10 PM

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QUOTE(JayC75 @ Jan 3 2013, 11:51 AM)
celcom will launch LTE 2moro?  today star paper also full page on celcom LTE
*
but iphone 5 still cannot benefit from it. cry.gif
Moutzu
post Jan 3 2013, 05:05 PM

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QUOTE(marzuki1611 @ Jan 3 2013, 12:10 PM)
but iphone 5 still cannot benefit from it.  cry.gif
*
Eh rclxub.gif Why and any reason[s]?
marzuki1611
post Jan 3 2013, 06:15 PM

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QUOTE(Moutzu @ Jan 3 2013, 05:05 PM)
Eh  rclxub.gif  Why and any reason[s]?
*
iPhone 5 support only 850MHz, 1800MHz and 2100MHz spectrums only.

While Maxis and Celcom (Malaysian LTE) use 2600MHz spectrum for now. and there's also rumors that spectrum 1800MHz will be allocated as well. but it all still rumors. Huhuh rclxub.gif

correct me if i'm wrong.

This post has been edited by marzuki1611: Jan 3 2013, 06:19 PM
adiyon84
post Jan 3 2013, 06:24 PM

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QUOTE(JayC75 @ Jan 3 2013, 11:51 AM)
celcom will launch LTE 2moro?  today star paper also full page on celcom LTE
*
Yup, Celcom launch LTE by tomorrow according to Malaysianwireless blog...

source: http://www.malaysianwireless.com/2013/01/d...y-maxis-celcom/
mr11
post Jan 3 2013, 06:27 PM

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Can I sign up iPhone plan on any blue cube store with using my old number at celcom ?
Blackberries
post Jan 3 2013, 08:43 PM

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Hey guys,

can anyone tell me where i can claim warranty for my 4S celcom set? sad.gif
marzuki1611
post Jan 3 2013, 10:56 PM

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QUOTE(mr11 @ Jan 3 2013, 06:27 PM)
Can I sign up iPhone plan on any blue cube store with using my old number at celcom ?
*
Yes u can. As long as ur old number is not under contract. But u must buy with the iPhone device also. As far as i know, u can't subscribe the plan only

QUOTE(Blackberries @ Jan 3 2013, 08:43 PM)
Hey guys,

can anyone tell me where i can claim warranty for my 4S celcom set? sad.gif
*
Try going for celcom branch. Blue cube normally don't have replacement unit.

http://www.celcom.com.my/support/get-in-touch/locate-us.html
mr11
post Jan 3 2013, 11:15 PM

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QUOTE(marzuki1611 @ Jan 3 2013, 10:56 PM)
Yes u can. As long as ur old number is not under contract. But u must buy with the iPhone device also. As far as i know, u can't subscribe the plan only
Try going for celcom branch. Blue cube normally don't have replacement unit.

http://www.celcom.com.my/support/get-in-touch/locate-us.html
*
I can't sign up iPhone + plan with my old number ? Must sign up with new number ?
marzuki1611
post Jan 3 2013, 11:24 PM

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QUOTE(mr11 @ Jan 3 2013, 11:15 PM)
I can't sign up iPhone + plan with my old number ? Must sign up with new number ?
*
simple answer: you can.
megahertz
post Jan 4 2013, 12:00 AM

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QUOTE(mr11 @ Jan 3 2013, 11:15 PM)
I can't sign up iPhone + plan with my old number ? Must sign up with new number ?
*
can. even porting then sign up iphone plan also can.
like wat i did 2weeks ago. porting from digi take 1 day only. wait iphone5 stock for 1 week. then got my phone edy.
neo_87
post Jan 4 2013, 10:11 AM

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Was in Subang Parade Blue Cube yesterday to sign a contract, but need to get new number. They can't do it here (because they are dealer), only available at celcom centre. Oklah fine, then i opt for outright. They have a lot of stock (im looking for 16 black) but the tricky part, the phone bundled with accessories i.e screen protector & casing. Altogether need to pay RM2499.

The casing price is RM79 + screen protector RM59 (according to the salesman), total RM2199 + 59 + 79 = 2337. OH man they still markup the price. When i asked i just want to get it outright at price RM2199, they say can't because company not allowed to do so. Ok fine, so i just walked out the shop.

Entered next to Bluecube, 'IStudy' shop (as stated in mall directory) and supposed they are Apple authorised reseller. Asking for the phone, they sell it at RM2299. I was like whatt??! Then i ask why is Apple Online Store selling at RM2199 and your shop at this price? The lady said oh like that one, our comp bought at 2k++ price, u go to every shop here also they sell approx at this price. Ok fine, again i walked out from the shop.

Why every shop selling at different price just to make profit? On my out from the mall, saw the Cube right at the entrance. Asked the boy, yup retails at RM2199 but unfortunately the phone is out of stock. Maybe will be restock in 2 weeks time.

Know its not easy to get a unit these days, but frustrated with the sellers attitude just want to make easy profit when the item is hot and oos everywhere plus with the ppl eagerness.

Just sharing my experience, as consumer you have the rights and don't get fooled by the marketing strategy. I'm still looking for one, Apple Store will be my last resort.


mfitri77
post Jan 4 2013, 10:24 AM

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QUOTE(neo_87 @ Jan 4 2013, 10:11 AM)
Was in Subang Parade Blue Cube yesterday to sign a contract, but need to get new number. They can't do it here (because they are dealer), only available at celcom centre. Oklah fine, then i opt for outright. They have a lot of stock (im looking for 16 black) but the tricky part, the phone bundled with accessories i.e screen protector & casing. Altogether need to pay RM2499.

The casing price is RM79 + screen protector RM59 (according to the salesman), total RM2199 + 59 + 79 = 2337. OH man they still markup the price. When i asked i just want to get it outright at price RM2199, they say can't because company not allowed to do so. Ok fine, so i just walked out the shop.

Entered next to Bluecube, 'IStudy' shop (as stated in mall directory) and supposed they are Apple authorised reseller. Asking for the phone, they sell it at RM2299. I was like whatt??! Then i ask why is Apple Online Store selling at RM2199 and your shop at this price? The lady said oh like that one, our comp bought at 2k++ price, u go to every shop here also they sell approx at this price. Ok fine, again i walked out from the shop.

Why every shop selling at different price just to make profit? On my out from the mall, saw the Cube right at the entrance. Asked the boy, yup retails at RM2199 but unfortunately the phone is out of stock. Maybe will be restock in 2 weeks time.

Know its not easy to get a unit these days, but frustrated with the sellers attitude just want to make easy profit when the item is hot and oos everywhere plus with the ppl eagerness.

Just sharing my experience, as consumer you have the rights and don't  get fooled by the marketing strategy. I'm still looking for one, Apple Store will be my last resort.
*
1. From what I understand, some Blue Cube are not under Celcom. Used to be in Seremban Celcom, the guys manning the Blue Cube were actually a company that was given Celcom dealership. After that, Celcom took over the blue cube section and they have been manning and operating the area even since. Now, any and all inquires, you want to buy or whatever are operated by them.

2. Celcom will sell you the phone outright, and they don't actually force you to go and buy any accessories whatsoever which is where most dealers make their money. Only terms is you must be a Celcom customer to buy from them. At least, that was my experience.

3. Dealers would be dealers. I personally knew a few of them in Lowyat, all "monyok" because the hot iPhone 5 are not moving. To be honest, they still think that they can be "sharks", not knowing that most of their customers are now "dolphins". Heck, if you also buy from Apple Online Store then I also buy from Apple Online store. Add the fact that most debit cards these days works just fine for online purchases, and you have extinction recipe ready for these guys.

bem69
post Jan 4 2013, 10:47 AM

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QUOTE(neo_87 @ Jan 4 2013, 10:11 AM)
Was in Subang Parade Blue Cube yesterday to sign a contract, but need to get new number. They can't do it here (because they are dealer), only available at celcom centre. Oklah fine, then i opt for outright. They have a lot of stock (im looking for 16 black) but the tricky part, the phone bundled with accessories i.e screen protector & casing. Altogether need to pay RM2499.

The casing price is RM79 + screen protector RM59 (according to the salesman), total RM2199 + 59 + 79 = 2337. OH man they still markup the price. When i asked i just want to get it outright at price RM2199, they say can't because company not allowed to do so. Ok fine, so i just walked out the shop.

Entered next to Bluecube, 'IStudy' shop (as stated in mall directory) and supposed they are Apple authorised reseller. Asking for the phone, they sell it at RM2299. I was like whatt??! Then i ask why is Apple Online Store selling at RM2199 and your shop at this price? The lady said oh like that one, our comp bought at 2k++ price, u go to every shop here also they sell approx at this price. Ok fine, again i walked out from the shop.

Why every shop selling at different price just to make profit? On my out from the mall, saw the Cube right at the entrance. Asked the boy, yup retails at RM2199 but unfortunately the phone is out of stock. Maybe will be restock in 2 weeks time.

Know its not easy to get a unit these days, but frustrated with the sellers attitude just want to make easy profit when the item is hot and oos everywhere plus with the ppl eagerness.

Just sharing my experience, as consumer you have the rights and don't  get fooled by the marketing strategy. I'm still looking for one, Apple Store will be my last resort.
*
Get it from Courts. I got two, retail price, no extra charges, no prepaid needed to purchase.
jayy79
post Jan 4 2013, 12:04 PM

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QUOTE(neo_87 @ Jan 4 2013, 10:11 AM)
Was in Subang Parade Blue Cube yesterday to sign a contract, but need to get new number. They can't do it here (because they are dealer), only available at celcom centre. Oklah fine, then i opt for outright. They have a lot of stock (im looking for 16 black) but the tricky part, the phone bundled with accessories i.e screen protector & casing. Altogether need to pay RM2499.

The casing price is RM79 + screen protector RM59 (according to the salesman), total RM2199 + 59 + 79 = 2337. OH man they still markup the price. When i asked i just want to get it outright at price RM2199, they say can't because company not allowed to do so. Ok fine, so i just walked out the shop.

Entered next to Bluecube, 'IStudy' shop (as stated in mall directory) and supposed they are Apple authorised reseller. Asking for the phone, they sell it at RM2299. I was like whatt??! Then i ask why is Apple Online Store selling at RM2199 and your shop at this price? The lady said oh like that one, our comp bought at 2k++ price, u go to every shop here also they sell approx at this price. Ok fine, again i walked out from the shop.

Why every shop selling at different price just to make profit? On my out from the mall, saw the Cube right at the entrance. Asked the boy, yup retails at RM2199 but unfortunately the phone is out of stock. Maybe will be restock in 2 weeks time.

Know its not easy to get a unit these days, but frustrated with the sellers attitude just want to make easy profit when the item is hot and oos everywhere plus with the ppl eagerness.

Just sharing my experience, as consumer you have the rights and don't  get fooled by the marketing strategy. I'm still looking for one, Apple Store will be my last resort.
*
just go get it from apple store. hassle free. no walk in & out.
those who ordered from apple last week already got their phone now.
mr11
post Jan 4 2013, 02:32 PM

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they is no stock at celcom center =(
johor bahru area
SUSleechers
post Jan 4 2013, 04:38 PM

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QUOTE(leechers @ Dec 25 2012, 04:33 PM)
actually the remedy to this is to force the device to just accept the 3g/umts signal rather than edge. which can be done using any android phone/tablet.

i have samsung galaxy tab 10.1 and thats what suggested by celcom technical person themselves. and happily getting a strong signal with healthy speed.

how i wish ios to have this feature too. hope that when jailbreak we will have this feature.
*
to all that has gotten problem with 3g signal

for the sake of sharing. i bought a galaxy s3 yesterday (because i got enough of waiting for nexus 4). so what i did was i swap my iphone 5 sim card into my galaxy s3 and use in it. and for iphone 5, i use the old number (my primary number) which dont have any data plan.

in galaxy s3 i force the device to only accept wcdma signal only. and the result are great, H+ all the time. no more edge. but the speed are not that great, but it is HSDPA speed not edge speed as previous i encounter using iphone 5.

so what can i conclude is.

1. celcom network are not that great (yeah we all know this)

2. iphone 5 dont have capability to choose signal type as android. hopefully in the future they will include this feature. thats the remedy of our weak signal problem

3. no hardware issue in 3g signal (well, at least for my iphone) because the signal fluctuate and it is just like my galaxy s3 before i change the setting.

so now my iphone 5 will only use wifi signal. crap.
kenlui
post Jan 4 2013, 08:27 PM

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Just downloaded my December bill.

Bloody celcom charged me 5 bucks for the nano sim. I double confirmed at the Penang celcom branch while getting the nano sim from the customer representative. She said if u're buying the i5 from celcom, then no charges for the nano sim. If just want to change to nano sim then charge 5 bucks.

Now they charged me 5 bucks for the nano sim. Small amount I know, but I called in to the CS @ 1111 to enquire. The CS can't even speak proper english and best part is she said less than 1 yr customer with celcom have to pay 5 bucks for the nano sim. I asked to speak to her manager, she put me on hold for about 10 mins, came back and ask me to go bck to Penang to look for that representative that spoke to me and ask back the 5 bucks for her.

For goodness sake, what the hell is wrong with celcom man?
megahertz
post Jan 4 2013, 08:41 PM

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lol. rm5 also u rage already? can buy 2k phone but rage for rm5?
i also got my december bill, which is my 1st bill. porting from digi last 3 weeks.
total 74.26, but since got advance payment, 150-74.25= - 75.24
so i no need to pay 2months bills because of advance payment.
kenlui
post Jan 4 2013, 08:43 PM

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QUOTE(megahertz @ Jan 4 2013, 08:41 PM)
lol. rm5 also u rage already? can buy 2k phone but rage for rm5?
i also got my december bill, which is my 1st bill. porting from digi last 3 weeks.
total  74.26, but since got advance payment,  150-74.25= - 75.24
so i no need to pay 2months bills because of advance payment.
*
I'm not raging. And yes it's just 5 bucks.

Small fart to me anyway compared to what I earn daily. Principles are principles. How do u expect ur customers to use the new phone with their existing sim card?

Even if the phone is 20k I will rage. Simple point.
IFANS
post Jan 4 2013, 09:14 PM

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Unbilled amount means total unbill for call,sms usage+ data usage or total call , sms usage only?
mr11
post Jan 4 2013, 09:37 PM

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too bad order from celcom blue cube online have to register new number...the only way to get iphone5 with using my old celcom postpaid is visit celcom center...but them always out of stock ! sad.gif
decavalera
post Jan 5 2013, 01:07 PM

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QUOTE(kenlui @ Jan 4 2013, 08:27 PM)
Just downloaded my December bill.

Bloody celcom charged me 5 bucks for the nano sim. I double confirmed at the Penang celcom branch while getting the nano sim from the customer representative. She said if u're buying the i5 from celcom, then no charges for the nano sim. If just want to change to nano sim then charge 5 bucks.

Now they charged me 5 bucks for the nano sim. Small amount I know, but I called in to the CS @ 1111 to enquire. The CS can't even speak proper english and best part is she said less than 1 yr customer with celcom have to pay 5 bucks for the nano sim. I asked to speak to her manager, she put me on hold for about 10 mins, came back and ask me to go bck to Penang to look for that representative that spoke to me and ask back the 5 bucks for her.

For goodness sake, what the hell is wrong with celcom man?
*
I think the best way is go to any branch (not cube) & register your complain. They'll deduct it back for your Jan bill.

I did it last Sep, about using plan data oversea. Celcom clearly state the T&C on their official website, but still overcharged againts their website statement. Lodged complain & got my refund in Oct bill.

This post has been edited by decavalera: Jan 5 2013, 03:04 PM
kenlui
post Jan 6 2013, 12:48 AM

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I called bck shortly after I spoke to that useless girl. another malay girl lodged a report for me and told that she will get bck to me in 3 working days. Again I know it's just 5 bucks but I see no reason paying celcom for nothing.
bem69
post Jan 6 2013, 09:18 PM

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QUOTE(kenlui @ Jan 4 2013, 08:27 PM)
Just downloaded my December bill.

Bloody celcom charged me 5 bucks for the nano sim. I double confirmed at the Penang celcom branch while getting the nano sim from the customer representative. She said if u're buying the i5 from celcom, then no charges for the nano sim. If just want to change to nano sim then charge 5 bucks.

Now they charged me 5 bucks for the nano sim. Small amount I know, but I called in to the CS @ 1111 to enquire. The CS can't even speak proper english and best part is she said less than 1 yr customer with celcom have to pay 5 bucks for the nano sim. I asked to speak to her manager, she put me on hold for about 10 mins, came back and ask me to go bck to Penang to look for that representative that spoke to me and ask back the 5 bucks for her.

For goodness sake, what the hell is wrong with celcom man?
*
That's strange, maybe their SOP is not that clear. Me and my wife switched to nano sim for free at Bluecube MidValley.
kenlui
post Jan 6 2013, 10:19 PM

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QUOTE(bem69 @ Jan 6 2013, 09:18 PM)
That's strange, maybe their SOP is not that clear. Me and my wife switched to nano sim for free at Bluecube MidValley.
*
Yeah but logically speaking they shouldn't charge because I bought the phone from them.

Nvm, give them till next month to refund me, if they don't I'll make a fuss again. =P
bem69
post Jan 7 2013, 12:41 AM

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QUOTE(kenlui @ Jan 6 2013, 10:19 PM)
Yeah but logically speaking they shouldn't charge because I bought the phone from them.

Nvm, give them till next month to refund me, if they don't I'll make a fuss again. =P
*
Oh ya, i forgot to mention, I didn't buy the phone from them. Just changed sim only. But yeah if you bought from them, shouldn't charge for a nano sim change.
zajun80
post Jan 7 2013, 12:19 PM

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Hi guys
anyone know celcom kajang phone contact number?
try call their website number but no one pick up!
Thank u
RedSky21
post Jan 7 2013, 09:35 PM

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Hello, just want to know how long it takes to get your Iphone 5's ? I been waiting for a week now...
dainuri
post Jan 8 2013, 11:59 AM

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hi guys..anyone know why i sync all 750 contact list from google contact and it just transfer only 720 to my iphone 5..sorry for the not relate post here..
RedSky21
post Jan 9 2013, 04:01 PM

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QUOTE(RedSky21 @ Jan 7 2013, 09:35 PM)
Hello, just want to know how long it takes to get your Iphone 5's ? I been waiting for a week now...
*
Anyone can advice on this ?
dynamite_nmt
post Jan 9 2013, 04:29 PM

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Celcom Blue Cube Sunway just called me 30 mins ago to say they now have stock for the 32GB black which I ordered.
RedSky21
post Jan 9 2013, 09:47 PM

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QUOTE(dynamite_nmt @ Jan 9 2013, 04:29 PM)
Celcom Blue Cube Sunway just called me 30 mins ago to say they now have stock for the 32GB black which I ordered.
*
How long did you have to wait before the stock came in ?
zairie92
post Jan 10 2013, 08:35 AM

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QUOTE(RedSky21 @ Jan 9 2013, 09:47 PM)
How long did you have to wait before the stock came in ?
*
Well it depends on stock availability... Try asking the respective outlet first if they have ready stock

Took me about 10 days
dynamite_nmt
post Jan 10 2013, 11:27 AM

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QUOTE(dynamite_nmt @ Jan 9 2013, 04:29 PM)
Celcom Blue Cube Sunway just called me 30 mins ago to say they now have stock for the 32GB black which I ordered.
*

QUOTE(RedSky21 @ Jan 9 2013, 09:47 PM)

How long did you have to wait before the stock came in ?
*



Can't remember, probably 2-3 weeks.
I didn't even track because I already bought it from somewhere else.
neverknowgirl
post Jan 10 2013, 12:55 PM

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Im thinking of getting ip5 plan without buying the phone, coz right now im using the normal plan , how??
neo.liv
post Jan 10 2013, 01:52 PM

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does anyone know where can i get iphone 5 white 32gb pleasee
kenlui
post Jan 10 2013, 02:45 PM

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QUOTE(neverknowgirl @ Jan 10 2013, 12:55 PM)
Im thinking of getting ip5 plan without buying the phone, coz right now im using the normal plan , how??
*
there is nth special with the new celcom iphone plan actually. Just the basic prime/elite/premier plan with bundle data. U can subscribe to the plan urself but just without the rebate and extra 1gb data if u aint buying the iphone
zajun80
post Jan 10 2013, 03:07 PM

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got mine 16gb white today
from celcom kajang!
outright set rm2199
and is a
pre order set!
smile.gif
fluotone
post Jan 10 2013, 11:12 PM

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QUOTE(zajun80 @ Jan 10 2013, 03:07 PM)
got mine 16gb white today
from celcom kajang!
outright set rm2199
and is a
pre order set!
smile.gif
*
So you didnt sign any contract or plan?? unsure.gif
zajun80
post Jan 11 2013, 08:08 PM

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QUOTE(fluotone @ Jan 10 2013, 11:12 PM)
So you didnt sign any contract or plan?? unsure.gif
*
no contract, just bought device only!
thumbup.gif
fluotone
post Jan 11 2013, 10:22 PM

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QUOTE(zajun80 @ Jan 11 2013, 08:08 PM)
no contract, just bought device only!
thumbup.gif
*
Wow! that is super awesome biggrin.gif
adiyon84
post Jan 11 2013, 10:42 PM

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You guys know that, in conjunction of Celcom 25th birthday..all 4000 Celcom employees will receive free iPhone 5, deliver batch by batch starting today till next week. Wow..that's lot of it. Lucky them huh? Their CEO rocks notworthy.gif

This post has been edited by adiyon84: Jan 11 2013, 10:43 PM
jayy79
post Jan 11 2013, 10:57 PM

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QUOTE(adiyon84 @ Jan 11 2013, 10:42 PM)
You guys know that, in conjunction of Celcom 25th birthday..all 4000 Celcom employees will receive free iPhone 5, deliver batch by batch starting today till next week. Wow..that's lot of it. Lucky them huh?  Their CEO rocks notworthy.gif
*
woo. that's pretty cool. nice bonus.
bosco1314
post Jan 11 2013, 11:04 PM

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QUOTE(adiyon84 @ Jan 11 2013, 10:42 PM)
You guys know that, in conjunction of Celcom 25th birthday..all 4000 Celcom employees will receive free iPhone 5, deliver batch by batch starting today till next week. Wow..that's lot of it. Lucky them huh?  Their CEO rocks notworthy.gif
*
What that's reli great news for those working in CELCOM, should c more of ppl selling celcom set soon at garage sales haha
adiyon84
post Jan 11 2013, 11:14 PM

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QUOTE(jayy79 @ Jan 11 2013, 10:57 PM)
woo. that's pretty cool. nice bonus.
*
Yup.. and I'm 1 of them. LOL! biggrin.gif
bosco1314
post Jan 11 2013, 11:20 PM

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QUOTE(adiyon84 @ Jan 11 2013, 11:14 PM)
Yup.. and I'm 1 of them. LOL!  biggrin.gif
*
Envy,when u getting yours?
adiyon84
post Jan 11 2013, 11:27 PM

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QUOTE(bosco1314 @ Jan 11 2013, 11:20 PM)
Envy,when u getting yours?
*
Schedule to receive next wednesday.. What a long days to wait next week shakehead.gif I decide to choose black this time since my previous iPhone was white. biggrin.gif
bosco1314
post Jan 12 2013, 12:26 AM

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QUOTE(adiyon84 @ Jan 11 2013, 11:27 PM)
Schedule to receive next wednesday.. What a long days to wait next week  shakehead.gif I decide to choose black this time since my previous iPhone was white.  biggrin.gif
*
Consider ok ba next week, it is free n it is ip5, syok
jayy79
post Jan 12 2013, 12:28 PM

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QUOTE(adiyon84 @ Jan 11 2013, 11:27 PM)
Schedule to receive next wednesday.. What a long days to wait next week  shakehead.gif I decide to choose black this time since my previous iPhone was white.  biggrin.gif
*
yea. black is sexy. drool.gif drool.gif
zajun80
post Jan 12 2013, 02:02 PM

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QUOTE(jayy79 @ Jan 12 2013, 12:28 PM)
yea. black is sexy.  drool.gif  drool.gif
*
White la bro = jambu! smile.gif
SUSchokia
post Jan 13 2013, 12:05 PM

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Ok i'll take the white one tomorrow at celcom and look at me downgrade my self from 5.3 inches Galaxy Note to 4" Retina Display.

Celcom like so unfair, iphone5 package like so much discounted compare to other phone plan. 4 GB data (can add 1GB more for free just by sms so all is 5GB) and only RM75 monthly commitment. Which Telco can give this good package? I had no choice to ditch Galaxy Note 2 plan.

Everybody stand in the line now and welcome me to join your mactard world. LOL

This post has been edited by chokia: Jan 13 2013, 12:07 PM
fluotone
post Jan 13 2013, 12:15 PM

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^ LOL welcome laugh.gif
SUSchokia
post Jan 14 2013, 03:15 PM

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Tjank you. I just took my ip5 fr celcom and yes I'm existing celcom customer. Took back to my office in check the speed

Attached Image

I LIKE!
SUSchokia
post Jan 14 2013, 03:18 PM

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Lol sorry typo long time didn't use iPhone to post
marzuki1611
post Jan 14 2013, 03:45 PM

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QUOTE(chokia @ Jan 14 2013, 03:15 PM)
Tjank you. I just took my ip5 fr celcom and yes I'm existing celcom customer. Took back to my office in check the speed

Attached Image

I LIKE!
*
if only dc-hsdpa celcom is here. cry.gif
bem69
post Jan 14 2013, 04:36 PM

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Anyone have a problem of usage being more than you use? I got up to 1gb a day and I wasn't even streaming stuff.
SUSchokia
post Jan 14 2013, 06:45 PM

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what is unifi email setting for iphone

pop.unifi.my port 110

smtp.unifi.my port 25

not working in iphone but works in macbook

help

ciahcra
post Jan 15 2013, 03:59 PM

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If i take the 98/month plan (40 call/sms and 58 data), how many minutes of call / how many sms will I get? can't find the info from their website.... icon_question.gif
marzuki1611
post Jan 15 2013, 04:06 PM

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QUOTE(ciahcra @ Jan 15 2013, 03:59 PM)
If i take the 98/month plan (40 call/sms and 58 data), how many minutes of call / how many sms will I get? can't find the info from their website.... icon_question.gif
*
i believe it is 267 (combined minute & sms) = RM40 @ 15sen/sms/min
kider
post Jan 15 2013, 08:10 PM

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line still not activated yet blink.gif
bought on Sunday. zz
LaskarCinta
post Jan 17 2013, 01:04 AM

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QUOTE(bosco1314 @ Jan 11 2013, 11:04 PM)
What that's reli great news for those working in CELCOM, should c more of ppl selling celcom set soon at garage sales haha
*
Remembered last time some company here are handing out iPods to their workers (iPods are the 'in' thing that time), and those iPods made their way to internet haha.

btw gonna ask for existing Celcom subbers, are your internet being cut or only throttled once quota is reached? Got a bit confused lately.
SUSchokia
post Jan 17 2013, 09:06 AM

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since midyear last year i never realized that celcom throttled once i hit the limit of 3GB using note. Since I hate my office network (MIS) who is monitoring my internet usage, so I abused the phone data to tether everyday.

Even when i was outside the office, i care less to use Mamak or Starbuck or Penang Free slow wifi when our celcom network is > 7Mbps!

So now with Iphone5 plan celcom add more GB for free.
kenlui
post Jan 17 2013, 09:06 AM

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QUOTE(LaskarCinta @ Jan 17 2013, 01:04 AM)
Remembered last time some company here are handing out iPods to their workers (iPods are the 'in' thing that time), and those iPods made their way to internet haha.

btw gonna ask for existing Celcom subbers, are your internet being cut or only throttled once quota is reached? Got a bit confused lately.
*
I asked when I bought my iphone with them.. Was told that they will cut off the data instead of throttling the speed. But the last time I exceeded my data limit they didnt stop my data maybe it'll take a lil while.
decavalera
post Jan 17 2013, 05:34 PM

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Last time throttle. Now stop straight away unless top-up, havent exp it yet, but thats what being told by celcom lady at their branch
kider
post Jan 17 2013, 07:11 PM

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My line still not activated until now. Bought last Sunday. Started to pissed me off. Does anybody know how should I escalate my prob faster? Called 1111 like god knows how many times. Called Bluecube where I bought the phone. All responded same, IT havent update them. Wtf.
snowieluv
post Jan 17 2013, 08:16 PM

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Hello!
Newbie question here 😙

I would like to know will it be any charges by telco if i facetime by using 3g? Will it charge me based on data or specific price under video call (let say, 50 sen/min)

2. I noticed that we can facetime by using our number or apple id. Let say if i use my contact number, how will it charged me?

Thanks!

This post has been edited by snowieluv: Jan 17 2013, 08:18 PM
megahertz
post Jan 17 2013, 11:28 PM

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QUOTE(snowieluv @ Jan 17 2013, 08:16 PM)
Hello!
Newbie question here 😙

I would like to know will it be any charges by telco if i facetime by using 3g? Will it charge me based on data or specific price under video call (let say, 50 sen/min)

2. I noticed that we can facetime by using our number or apple id. Let say if i use my contact number, how will it charged me?

Thanks!
*
facetime is using normal internet data so basically its free, u only need to pay ur monthly data plan.

the number and apple is used to identify and confirmed ur id since those use for imessage/apple store as well.
on ipad, its use ur apple id instead since ipad dont hv phone number.
LaskarCinta
post Jan 17 2013, 11:43 PM

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QUOTE(kenlui @ Jan 17 2013, 09:06 AM)
I asked when I bought my iphone with them.. Was told that they will cut off the data instead of throttling the speed. But the last time I exceeded my data limit they didnt stop my data maybe it'll take a lil while.
*
QUOTE(decavalera @ Jan 17 2013, 05:34 PM)
Last time throttle. Now stop straight away unless top-up, havent exp it yet, but thats what being told by celcom lady at their branch
*
I was told the same thing by Celcom CS last time albeit that's when I'm going to subscribe Celcom Biz, but haven't experienced any cut off yet. Looks like they're a bit forgiving.
bem69
post Jan 18 2013, 09:18 AM

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QUOTE(LaskarCinta @ Jan 17 2013, 11:43 PM)
I was told the same thing by Celcom CS last time albeit that's when I'm going to subscribe Celcom Biz, but haven't experienced any cut off yet. Looks like they're a bit forgiving.
*
How much are you above quota at the moment?
ciahcra
post Jan 18 2013, 04:43 PM

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I have problem with my iphone 5. my phone does not detect 3G even though I already turn on 3G, but my ipad can detect 3G. is it the phone problem, or celcom problem? both my ipad and iphone are on celcom
decavalera
post Jan 19 2013, 07:29 AM

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QUOTE(ciahcra @ Jan 18 2013, 04:43 PM)
I have problem with my iphone 5. my phone does not detect 3G even though I already turn on 3G, but my ipad can detect 3G. is it the phone problem, or celcom problem? both my ipad and iphone are on celcom
*
Guess its the ip5. My wifes ip4s line always more stable & sometimes constantly 1 bar extra than my ip5 signal strength..
annoymous1234
post Jan 19 2013, 09:17 AM

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Guys I'm using celcom prepaid and my SIM is still the big one. I know I can go celcom will change for us but will they check the ownership of the SIM?coz it's not under my name using prepaid btw
aailysm
post Jan 19 2013, 09:56 AM

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hye,can i use the 200 rebate to buy ip5 like digi offering?
uzary
post Jan 19 2013, 11:36 AM

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QUOTE(ciahcra @ Jan 18 2013, 04:43 PM)
I have problem with my iphone 5. my phone does not detect 3G even though I already turn on 3G, but my ipad can detect 3G. is it the phone problem, or celcom problem? both my ipad and iphone are on celcom
*
I have this issue too b4, I solved it by reset all in the general setting, reset the apn setting too, than restart phone. The make sure the network is manual, choose network manually instead of auto network, then check if the 3G icon appeared or not, if still no, then toggle on off the airplane mode n c whether the icon will appear or not. Goodluck.

This post has been edited by uzary: Jan 19 2013, 11:37 AM
ze_im
post Jan 20 2013, 05:50 PM

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have just got my iphone 5 yesterday at celcom kajang.
1st the celcom guy at front said have to take queue number to get iphone 5 because no stock. so i'd decided to get other phone. but then, celcom lady at the back said they have stock. both color. so i take the white one. she takes my prev celcom sim card, cut it and put it to my new iphone. the hp is all good. happy customer. smile.gif

This post has been edited by ze_im: Jan 20 2013, 05:52 PM
kenlui
post Jan 20 2013, 10:14 PM

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QUOTE(ze_im @ Jan 20 2013, 05:50 PM)
have just got my iphone 5 yesterday at celcom kajang.
1st the celcom guy at front said have to take queue number to get iphone 5 because no stock. so i'd decided to get other phone. but then, celcom lady at the back said they have stock. both color. so i take the white one. she takes my  prev celcom sim card, cut it and put it to my new iphone. the hp is all good. happy customer. smile.gif
*
Why need to cut ur old sim? They don't have the new nano sim?
Moutzu
post Jan 20 2013, 10:46 PM

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QUOTE(kenlui @ Jan 20 2013, 10:14 PM)
Why need to cut ur old sim? They don't have the new nano sim?
*
Maybe, new Nano SIM card is only issued for new customer, eh??? Better to check with CELCOM what is their SOP. Wonder what is MAXIS's SOP????
kenlui
post Jan 21 2013, 06:12 AM

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QUOTE(Moutzu @ Jan 20 2013, 10:46 PM)
Maybe, new Nano SIM card is only issued for new customer, eh??? Better to check with CELCOM what is their SOP. Wonder what is MAXIS's SOP????
*
No, I got a new nano sim when I purchased my iphone 5 from them. As long as if u purchase the phone from them, they should issue u a new nano sim. Although I was charged RM10 for the nano sim which I fucuk them kao kao for charging me.
JayC75
post Jan 21 2013, 01:26 PM

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anybody here manage to hit more than 10Mb/s using speedtest? seem like celcom is still on HSPA and not even on DC-HSPA even though pp said so, why celcom so slow one?

maxis i seen pp can hit more than 10Mb/s....
fluotone
post Jan 21 2013, 01:29 PM

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QUOTE(JayC75 @ Jan 21 2013, 01:26 PM)
anybody here manage to hit more than 10Mb/s using speedtest? seem like celcom is still on HSPA and not even on DC-HSPA even though pp said so, why celcom so slow one?

maxis i seen pp can hit more than 10Mb/s....
*
so far I only managed to get ~1.3Mb/s its rather slow sad.gif

What speeds have you managed to get ?
adiyon84
post Jan 21 2013, 03:08 PM

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I only manage to receive 6 Mbps only since I'm using the iPhone. Not even close to above than 6.7Mbps. Haishh...
JayC75
post Jan 21 2013, 03:13 PM

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i can get close to 6.7Mb the most, never hit more than that....sigh...sian..
snowieluv
post Jan 21 2013, 03:18 PM

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QUOTE(megahertz @ Jan 17 2013, 11:28 PM)
facetime is using normal internet data so basically its free, u only need to pay ur monthly data plan.

the number and apple is used to identify and confirmed ur id since those use  for imessage/apple store as well.
on ipad, its use ur apple id instead since ipad dont hv phone number.
*
i see. thank you for the information! rclxms.gif rclxms.gif
snowieluv
post Jan 21 2013, 05:55 PM

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Greetings,
I have few questions here:

1. I check my bill on 18th and the bill is the same as my usual. On 19th, my unbilled amount spiked up to RM58. Already called the operator on 18th and he said celcom system is down at the moment and the system will go back as usual and i have to call back again at 4.00 pm.

2. I didnt make call on that day cz busy. So i check today on *118#. My bill is RM 60 on 21st. Not shock cz i made few call on 19th to 21st. Called operator today and he said he cannot do anything and need to wait for celcom to text me. Even he cannot configure the problem.

This is normal? Im using celcom iphone plan.

Attached Image

This post has been edited by snowieluv: Jan 21 2013, 05:56 PM
hadie89
post Jan 21 2013, 07:25 PM

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Hi, just want to share my experience here from northern region. Just last Saturday i got my ip5. Cannot tahan dy waiting in the line at celcom Sg Petani for 32gb black, so i go haunting for ip5 with 2 of my friends since we all want to buy.

We went from Sg Petani's CC to CC near Sunway Carnival, no stock for 32Gb but 3/4 units for 16Gb and 2 for 64Gb. Sad. cry.gif

Further hunting to CC at Bukit Mertajam. Got 1 32Gb Black. I took it and convert my prepaid to postpaid to take the RM98 plan. My line was activated straight away without any waiting period.

Another 2 units to find, so we went to Aeon Bndr Perda. Now the only choice for haunting is Bluecubes since it passed 12.30PM. Managed to acquire 1 unit of 32 black. My friend had to change to new number since dealers cannot do it. Line was immediately activated no problem.

1 more to go and we went back to celcom dealer inside Sunway Carnival Mall. No stock, then we decided to go to bluecube Queensbay and hoping for the best. Without luck, there was no stock as well.

Googling from my new ip5 tongue.gif , the only available option is to go to Ayer Itam All Season Place's (new mall) Bluecube. Finally at 9PM, my friend got his 32Gb Black although he wished for a white one. He settle the issue with himself to make the day worth it. All and all, it was a good experience of phone hunting which we never do in our live.

What can I conclude,

- Northern region's market is hungry with 32Gb's ip. All place that we went got ready stock for 16 and 64.
- No problem with line activation here.
- IP white is considered rare here. IDK, no market or no stock?
sparrowhawk
post Jan 21 2013, 07:37 PM

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anybody has info for ip5 white 64gb in PJ or KL area from celcom?

been to so many outlets, but all they have are 16gb sad.gif
marzuki1611
post Jan 23 2013, 09:47 AM

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QUOTE(JayC75 @ Jan 21 2013, 01:26 PM)
anybody here manage to hit more than 10Mb/s using speedtest? seem like celcom is still on HSPA and not even on DC-HSPA even though pp said so, why celcom so slow one?

maxis i seen pp can hit more than 10Mb/s....
*
max i can get is 7.07 Mbps download with 2.05 Mbps upload. ping still high 104ms. that's only at penang.
neverknowgirl
post Jan 23 2013, 11:31 PM

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Maximum i can get 6.5 only, but celcom ok compre to digi! Using digi, cannot tahan already then change to celcom
fluotone
post Jan 24 2013, 12:15 AM

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QUOTE(neverknowgirl @ Jan 23 2013, 11:31 PM)
Maximum i can get 6.5 only, but celcom ok compre to digi! Using digi, cannot tahan already then change to celcom
*
the max for me is about 1.3mb... %&()!@(&% vmad.gif
hisoKHALID
post Jan 24 2013, 05:44 AM

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This is what I got mostly here on southern part of Malaysia from Cyberjaya's server smile.gif

This post has been edited by hisoKHALID: Jan 24 2013, 05:55 AM


Attached thumbnail(s)
Attached Image
ajin999
post Jan 24 2013, 08:18 AM

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is there any additional charge when we already used up all the quota given?
kenlui
post Jan 24 2013, 10:20 AM

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QUOTE(ajin999 @ Jan 24 2013, 08:18 AM)
is there any additional charge when we already used up all the quota given?
*
No. No extra charge but they will cut off ur data. But till date, a few of us who exceeded quota didn't experiece data cut off.
shah882002
post Jan 24 2013, 10:57 AM

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i have execeed quota.. but still can browsing with throtle speed..
ajin999
post Jan 24 2013, 11:08 AM

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if i taking ip5 with 98 package with 24 month contract..how much i needed to pay for the upfront payment ?
5w4tch
post Jan 25 2013, 02:00 AM

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QUOTE(JayC75 @ Jan 21 2013, 01:26 PM)
anybody here manage to hit more than 10Mb/s using speedtest? seem like celcom is still on HSPA and not even on DC-HSPA even though pp said so, why celcom so slow one?

maxis i seen pp can hit more than 10Mb/s....
*
Yea, managed to get about 16-17 mbps on Maxis ( Surfmore 50 ) ..
SUSchokia
post Jan 25 2013, 10:01 AM

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What worst about maxis once you reached your credit limit (Surfmore 50 is RM200) the line will cut off together with your data.
fluotone
post Jan 25 2013, 11:06 AM

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QUOTE(chokia @ Jan 25 2013, 10:01 AM)
What worst about maxis once you reached your credit limit (Surfmore 50 is RM200) the line will cut off together with your data.
*
that is one of the reason why I switch from maxis to celcom.. tongue.gif
ajin999
post Jan 25 2013, 02:53 PM

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did i need to pay rm 1608 for device and rm 400 upfront when i taking celcom 98 for ip32gb package for 24 month??
decavalera
post Jan 25 2013, 03:07 PM

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QUOTE(chokia @ Jan 25 2013, 10:01 AM)
What worst about maxis once you reached your credit limit (Surfmore 50 is RM200) the line will cut off together with your data.
*
I thought their iP5 plan & other data plan opt for throttle now...
ajin999
post Jan 26 2013, 11:26 AM

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hey guys..need help here..i want to call celcom customer service..but the operator talk in chinese...somebody can help me change to english? arghhh
bosco1314
post Jan 26 2013, 01:20 PM

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QUOTE(ajin999 @ Jan 26 2013, 11:26 AM)
hey guys..need help here..i want to call celcom customer service..but the operator talk in chinese...somebody can help me change to english? arghhh
*
Choose English in language or ask the Chinese person to transfer to English person
fluotone
post Jan 26 2013, 02:54 PM

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QUOTE(ajin999 @ Jan 26 2013, 11:26 AM)
hey guys..need help here..i want to call celcom customer service..but the operator talk in chinese...somebody can help me change to english? arghhh
*
you mean the system (IVR) talk in chinese or the human being? the human being should be easier..

but if you mean the system just try pressing 0 then wait for human to pick up then tell them your problem smile.gif
farishafiq
post Jan 26 2013, 03:13 PM

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I exceeded my quota then celcom sent msg that i will be charged for the usage after exceeding. I straight turn off my data. Should i just ignore the warning or not?
bem69
post Jan 26 2013, 03:53 PM

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QUOTE(farishafiq @ Jan 26 2013, 03:13 PM)
I exceeded my quota then celcom sent msg that i will be charged for the usage after exceeding. I straight turn off my data. Should i just ignore the warning or not?
*
Call them. Just to make sure. They have a knack for overcharging for their own errors. Dah kena dua kali.
ajin999
post Jan 27 2013, 03:42 PM

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just received this msg :

u have reached 80% of data usage.. to continue ejoying ur data service, just subscribe to mobile internet plan by sending ON MI to 22188.

-.- my postpaid just activated last night around 10pm how come so fast reached 80% .. anyone can help me on this?
Skylinestar
post Jan 27 2013, 04:16 PM

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QUOTE(ajin999 @ Jan 27 2013, 03:42 PM)
just received this msg :

u have reached 80% of data usage.. to continue ejoying ur data service, just subscribe to mobile internet plan by sending ON MI to 22188.

-.-  my postpaid just activated last night around 10pm how come so fast reached 80% .. anyone can help me on this?
*
i guess u must be doing lots of internet data transfer through your iphone. pls check the data usage in Settings > General > Usage > Cellular Usage.
rulez1
post Jan 27 2013, 04:27 PM

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guys, want to ask. if i exceed the quota for celcom 1st data, theyll terminate or throttle down?
SUSchokia
post Jan 27 2013, 04:34 PM

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QUOTE(ajin999 @ Jan 27 2013, 03:42 PM)
just received this msg :

u have reached 80% of data usage.. to continue ejoying ur data service, just subscribe to mobile internet plan by sending ON MI to 22188.

-.-  my postpaid just activated last night around 10pm how come so fast reached 80% .. anyone can help me on this?
*
Dont do anything!!! Celcom never sent those exceeding data messages. Only maxis do that.

Those messages are from stupid sms companies spamming the network, because celcom like to recycle their number including prepaid. so you know what previous people have subscribed to stupid sms services like ring tone etc.

Our numbers have been prostituted !
fluotone
post Jan 27 2013, 04:39 PM

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^ LOL. I been using my for almost 15 years I guess mine not tongue.gif
hadie89
post Jan 27 2013, 04:49 PM

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QUOTE(ajin999 @ Jan 27 2013, 03:42 PM)
just received this msg :

u have reached 80% of data usage.. to continue ejoying ur data service, just subscribe to mobile internet plan by sending ON MI to 22188.

-.-  my postpaid just activated last night around 10pm how come so fast reached 80% .. anyone can help me on this?
*
relax. i also received the msg on the 1st day of my contract. It's the free 50Mb (for RM98/month) or how many depending on your contract.

Just keep track with ur usage by typing 'vol status' and send it to 22188.
ajin999
post Jan 27 2013, 05:32 PM

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QUOTE(hadie89 @ Jan 27 2013, 04:49 PM)
relax. i also received the msg on the 1st day of my contract. It's the free 50Mb (for RM98/month) or how many depending on your contract.

Just keep track with ur usage by typing 'vol status' and send it to 22188.
*
owh ok ok tq smile.gif

QUOTE
i guess u must be doing lots of internet data transfer through your iphone. pls check the data usage in Settings > General > Usage > Cellular Usage.


hurmm sent network data : 7.2 MB
received : 36.7 MB

but already say 80% use..lol
Leenguyen
post Jan 27 2013, 07:09 PM

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i refer without contact 2199rm...free sim...
tcmean
post Jan 29 2013, 05:39 PM

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Anyone knows which branch in Penang has 32GB white? I've been waiting for the stock to come for over a week but no update yet.
shinchan5347
post Jan 29 2013, 05:44 PM

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what does it mean by (Bundled Usage of minutes/SMS/MMS) worth RM40, does it included on and off net usage of calling and texting?
kenlui
post Jan 29 2013, 06:23 PM

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QUOTE(tcmean @ Jan 29 2013, 05:39 PM)
Anyone knows which branch in Penang has 32GB white? I've been waiting for the stock to come for over a week but no update yet.
*
U tried the Celcom centre in KWSP building?

QUOTE(shinchan5347 @ Jan 29 2013, 05:44 PM)
what does it mean by (Bundled Usage of minutes/SMS/MMS) worth RM40, does it included on and off net usage of calling and texting?
*
Yes, both on & off net usage are deductable from the RM40.
tcmean
post Jan 29 2013, 06:39 PM

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QUOTE(kenlui @ Jan 29 2013, 06:23 PM)
U tried the Celcom centre in KWSP building?
Yes, both on & off net usage are deductable from the RM40.
*
Yes, that's the Celcom center that I registered. No update from them wink.gif

This post has been edited by tcmean: Jan 29 2013, 06:39 PM
kenlui
post Jan 29 2013, 09:31 PM

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Last I heard 32/64 is kinda hot in penang. U tried in Bluecube Qbay?
tcmean
post Jan 29 2013, 11:21 PM

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QUOTE(kenlui @ Jan 29 2013, 09:31 PM)
Last I heard 32/64 is kinda hot in penang. U tried in Bluecube Qbay?
*
Bluecube Qbay is not accepting credit card payment. So, I didn't ask.
JayC75
post Jan 30 2013, 08:37 AM

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updated to 6.1 last nite, notice the celcom carrier version updated from 13.0 to 14.0. not sure what the changes.
shinchan5347
post Jan 30 2013, 03:24 PM

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i am a bit confused with the celcom first prime plan..how to get the monthly fee of RM75?do i need to pay RM2038 upfront payment?
SUSchokia
post Jan 30 2013, 03:36 PM

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QUOTE(JayC75 @ Jan 30 2013, 08:37 AM)
updated to 6.1 last nite, notice the celcom carrier version updated from 13.0 to 14.0.  not sure what the changes.
*
if got Celcom LTE icon on top there than ok but this update like no difference to me.

QUOTE(shinchan5347 @ Jan 30 2013, 03:24 PM)
i am a bit confused with the celcom first prime plan..how to get the monthly fee of RM75?do i need to pay RM2038 upfront payment?
*
yes, they took my Galaxy note traded in for RM1000, and i paid RM1038 net and bring the phone home.

Everymonth pay RM75 until 10 months, after that RM98 for 2 month until contract ends and that time celcom is offering Iphone 6 with 6" screen. So trade in your IP5 and take IP6.

This post has been edited by chokia: Jan 30 2013, 03:38 PM
shinchan5347
post Jan 30 2013, 03:39 PM

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QUOTE(chokia @ Jan 30 2013, 03:36 PM)
if got Celcom LTE icon on top there than ok but this update like no difference to me.
yes, they took my Galaxy note traded in for RM1000, and i paid RM1038 net and bring the phone home.

Everymonth pay RM75 until 10 months, after that RM98 wait no need la after that Iphone 6 with 6" screen offered by celcom, trade in your IP5 and take that one.
*
what celcom accept trade in? shocking.gif
SUSchokia
post Jan 30 2013, 03:42 PM

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QUOTE(shinchan5347 @ Jan 30 2013, 03:39 PM)
what celcom accept trade in? shocking.gif
*
Yes. just make sure you have all the accessories in box complete. they will reduce up to RM150 if u lost the box, charger, cables, earpod, manual, apple stickers etc
shinchan5347
post Jan 30 2013, 03:46 PM

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QUOTE(chokia @ Jan 30 2013, 03:42 PM)
Yes. just make sure you have all the accessories in box complete. they will reduce up to RM150 if u lost the box, charger, cables, earpod, manual, apple stickers etc
*
wow that's great..i have a iphone 4s but it's maxis set..they accept it?
fluotone
post Jan 30 2013, 03:50 PM

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LTE still not available in malaysia for iphone sad.gif

I read celcom still testing the iphone band hmm
SUSchokia
post Jan 30 2013, 03:57 PM

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QUOTE(shinchan5347 @ Jan 30 2013, 03:46 PM)
wow that's great..i have a iphone 4s but it's maxis set..they accept it?
*
minus RM200

LOL JK,


Go remove all that casing, wipe your phone clean shiny not dent or scratch, clean your accessories also, place back the plastic, put everything in the box and go to celcom and ask how much they can take.


shinchan5347
post Jan 30 2013, 04:13 PM

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QUOTE(chokia @ Jan 30 2013, 03:57 PM)
minus RM200

LOL JK,
Go remove all that casing, wipe your phone clean shiny not dent or scratch, clean your accessories also, place back the plastic, put everything in the box and go to celcom and ask how much they can take.
*
great my phone is 1 year and 2 months old..any idea how much they will take it?
l4nc3k
post Jan 30 2013, 07:01 PM

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QUOTE(chokia @ Jan 30 2013, 03:57 PM)
minus RM200

LOL JK,
Go remove all that casing, wipe your phone clean shiny not dent or scratch, clean your accessories also, place back the plastic, put everything in the box and go to celcom and ask how much they can take.
*
QUOTE(shinchan5347 @ Jan 30 2013, 04:13 PM)
great my phone is 1 year and 2 months old..any idea how much they will take it?
*
all phones also can? blink.gif got any link for this thing?
EatMe
post Jan 31 2013, 03:04 AM

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QUOTE(shinchan5347 @ Jan 30 2013, 03:24 PM)
i am a bit confused with the celcom first prime plan..how to get the monthly fee of RM75?do i need to pay RM2038 upfront payment?
*
RM75 minimum monthly fee is actually inclusive of rebate for the first 10 months (RM230 total). So starting from month-11, you'll start being charged RM98.

And that's not inclusive of RM150 advance fee already included in that RM2038 pricetag, of which will be used to deduct further your first month's bill.

So yup you gonna need to pay 2038.
akkihiko
post Jan 31 2013, 11:32 AM

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just bought my iphone 5 black yesterday night but this morning i notice that there are 2 scuff mark on the phone bezel

can go to celcom n ask for 1-1 exchange?
fluotone
post Jan 31 2013, 11:35 AM

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QUOTE(akkihiko @ Jan 31 2013, 11:32 AM)
just bought my iphone 5 black yesterday night but this morning i notice that there are 2 scuff mark on the phone bezel

can go to celcom n ask for 1-1 exchange?
*
From all the post here I understand they very likely won't do 1-1 exchange..
shinchan5347
post Jan 31 2013, 12:11 PM

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QUOTE(EatMe @ Jan 31 2013, 03:04 AM)
RM75 minimum monthly fee is actually inclusive of rebate for the first 10 months (RM230 total). So starting from month-11, you'll start being charged RM98.

And that's not inclusive of RM150 advance fee already included in that RM2038 pricetag, of which will be used to deduct further your first month's bill.

So yup you gonna need to pay 2038.
*
RM150 advance fee only be deducted on the first month's bill? that means if our usage not exceeding RM150 they still will charge RM150?
l4nc3k
post Jan 31 2013, 12:54 PM

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QUOTE(akkihiko @ Jan 31 2013, 11:32 AM)
just bought my iphone 5 black yesterday night but this morning i notice that there are 2 scuff mark on the phone bezel

can go to celcom n ask for 1-1 exchange?
*
most telco shop won't do exchange for scuff after you take the phone and leave the counter. their policy is that you are the one who scratched the phone.
even if you go bising bising they will only give you refurbish set so no point changing. rclxub.gif
corallinkz
post Jan 31 2013, 01:10 PM

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For iphone 4s 64gb u think hw much celcom will take ?
bosco1314
post Jan 31 2013, 03:37 PM

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QUOTE(l4nc3k @ Jan 31 2013, 12:54 PM)
most telco shop won't do exchange for scuff after you take the phone and leave the counter. their policy is that you are the one who scratched the phone.
even if you go bising bising they will only give you refurbish set so no point changing. rclxub.gif
*
At least the refurbished set not scratched ?? Better feeling
bosco1314
post Jan 31 2013, 03:37 PM

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QUOTE(l4nc3k @ Jan 31 2013, 12:54 PM)
most telco shop won't do exchange for scuff after you take the phone and leave the counter. their policy is that you are the one who scratched the phone.
even if you go bising bising they will only give you refurbish set so no point changing. rclxub.gif
*
At least the refurbished set not scratched ?? Better feeling
shinchan5347
post Jan 31 2013, 10:51 PM

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i want to port in my number from maxis to celcom,normally how long does it take to complete the process..btw i am currently on maxis ivalue1 postpaid plan but already ended with the contract, so i can go straight to celcom or need to terminate my maxis postpaid first?
miliardo83
post Jan 31 2013, 11:57 PM

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Does Celcom First Prime provided free monthly calls and sms?
marzuki1611
post Feb 1 2013, 10:33 AM

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QUOTE(miliardo83 @ Jan 31 2013, 11:57 PM)
Does Celcom First Prime provided free monthly calls and sms?
*
*free* rm40 shared between call/sms/mms which u pay in the total rm98 (rm40 + rm58 mobile internet)
wc5599
post Feb 1 2013, 11:06 AM

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sorry for the noob question..
i have celcom iphone plan.. and it comes with celcom first wifi..
may i know wats tat? how to use it?
marzuki1611
post Feb 1 2013, 11:14 AM

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QUOTE(wc5599 @ Feb 1 2013, 11:06 AM)
sorry for the noob question..
i have celcom iphone plan.. and it comes with celcom first wifi..
may i know wats tat? how to use it?
*
if i'm not mistaken, you can login to use the wifi at coverage area

http://www.celcom.com.my/first/wifi/coverage-areas.html

unfortunately the userid and password. i dunno sad.gif

you can read all the FAQ here http://www.celcom.com.my/first/wifi/faq.html
wc5599
post Feb 1 2013, 11:23 AM

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QUOTE(marzuki1611 @ Feb 1 2013, 11:14 AM)
if i'm not mistaken, you can login to use the wifi at coverage area

http://www.celcom.com.my/first/wifi/coverage-areas.html

unfortunately the userid and password. i dunno  sad.gif

you can read all the FAQ here http://www.celcom.com.my/first/wifi/faq.html
*
thanks very much for u reply. appreciated.
l4nc3k
post Feb 1 2013, 01:08 PM

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QUOTE(shinchan5347 @ Jan 31 2013, 10:51 PM)
i want to port in my number from maxis to celcom,normally how long does it take to complete the process..btw i am currently on maxis ivalue1 postpaid plan but already ended with the contract, so i can go straight to celcom or need to terminate my maxis postpaid first?
*
no need terminate. just need to pay all the bills. usually take up to 24 hours at most.
EatMe
post Feb 1 2013, 03:08 PM

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QUOTE(shinchan5347 @ Jan 31 2013, 12:11 PM)
RM150 advance fee only be deducted on the first month's bill? that means if our usage not exceeding RM150 they still will charge RM150?
*
Don't worry on that. Your bill will show negative amount, so yours will be deducted further upon next billing cycle.
shinchan5347
post Feb 1 2013, 08:50 PM

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QUOTE(l4nc3k @ Feb 1 2013, 01:08 PM)
no need terminate. just need to pay all the bills. usually take up to 24 hours at most.
*
so i just have to go straight to celcom right?
rmvalues
post Feb 2 2013, 11:09 AM

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QUOTE(shinchan5347 @ Feb 1 2013, 08:50 PM)
so i just have to go straight to celcom right?
*
yes, but make sure settle the maxis bill first.
corallinkz
post Feb 2 2013, 11:40 PM

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Does anyone knw phone no for clcom bluecube aeon melaka? I buy the iphone 5 16gb but then the indian in the celcom bluecube didnt change my package to iphone plan.it was the celcom 1st premier normal rm40 plan.anyone knw who/how and best way to make report ln this
marzuki1611
post Feb 3 2013, 07:55 AM

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QUOTE(corallinkz @ Feb 2 2013, 11:40 PM)
Does anyone knw phone no for clcom bluecube aeon melaka? I buy the iphone 5 16gb but then the indian in the celcom bluecube didnt change my package to iphone plan.it was the celcom 1st premier normal rm40 plan.anyone knw who/how and best way to make report ln this
*
just call 1111
ciahcra
post Feb 3 2013, 01:47 PM

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i have problem. my ip5 showing full bars for 3G, but when i'm the phone, the line doesn't seems very clear, and sometimes I experienced drop calls. when I checked immediately after the drop calls, the bars show E with 2 bars only, but after awhile it becomes 3G again.....

Sometimes when I'm on full 3G, I cannot browse the internet, I have to turn the airplane mode On, and then turn it Off again, then only I can use the internet again.

The frequency of the problems above starting to irritate me. At first I thought it was Celcom problem, but my ipad, which is on Celcom as well, seems to be doing fine.

So is it ip5 problem, or Celcom problem? anyone have this problem?

thanks

This post has been edited by ciahcra: Feb 4 2013, 01:00 AM
marzuki1611
post Feb 3 2013, 08:50 PM

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QUOTE(ciahcra @ Feb 3 2013, 01:47 PM)
i have problem. my ip4 showing full bars for 3G, but when i'm the phone, the line doesn't seems very clear, and sometimes I experienced drop calls. when I checked immediately after the drop calls, the bars show E with 2 bars only, but after awhile it becomes 3G again.....

Sometimes when I'm on full 3G, I cannot browse the internet, I have to turn the airplane mode On, and then turn it Off again, then only I can use the internet again.

The frequency of the problems above starting to irritate me. At first I thought it was Celcom problem, but my ipad, which is on Celcom as well, seems to be doing fine.

So is it ip5 problem, or Celcom problem? anyone have this problem?

thanks
*
maybe both iphone 5 n celcom. dunno. i also experiencing the same. cry.gif
darrenliew96
post Feb 4 2013, 12:36 AM

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I love CELCOM because of this!
user posted image

user posted image

user posted image
decavalera
post Feb 4 2013, 04:30 AM

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QUOTE(darrenliew96 @ Feb 4 2013, 12:36 AM)
I love CELCOM because of this!
Good for you...
corallinkz
post Feb 4 2013, 08:34 PM

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QUOTE(darrenliew96 @ Feb 4 2013, 12:36 AM)
I love CELCOM because of this!
user posted image

user posted image

user posted image
*
mine also like this, but be carefull as coming bill would be pay-per-use. it'll skyrocket your bill. better check with celcom center about this
darrenliew96
post Feb 4 2013, 09:34 PM

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QUOTE(corallinkz @ Feb 4 2013, 08:34 PM)
mine also like this, but be carefull as coming bill would be pay-per-use. it'll skyrocket your bill. better check with celcom center about this
*
This lasted for the whole year.. For just i60 package. No Quota and unlimited speed man..
EatMe
post Feb 5 2013, 02:54 AM

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QUOTE(darrenliew96 @ Feb 4 2013, 09:34 PM)
This lasted for the whole year.. For just i60 package. No Quota and unlimited speed man..
*
Good for those who are on legacy plan. Celcom should bring that back.
corallinkz
post Feb 5 2013, 03:22 AM

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QUOTE(darrenliew96 @ Feb 4 2013, 09:34 PM)
This lasted for the whole year.. For just i60 package. No Quota and unlimited speed man..
*
i60 package? Which one i google didnt come out any result. I knw it was old package but yeah just wanna see their offer
EatMe
post Feb 5 2013, 09:15 AM

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QUOTE(corallinkz @ Feb 5 2013, 03:22 AM)
i60 package? Which one i google didnt come out any result. I knw it was old package but yeah just wanna see their offer
*
IINM, it's actually Celcom i68.

Its rate plan can be somewhat disappointing compared to other network's RM60-ish iPhone plans this year, but then its on-network minutes is drool.gif

This post has been edited by EatMe: Feb 5 2013, 09:20 AM
shinchan5347
post Feb 5 2013, 04:13 PM

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so far how does celcom iphone5 set doing,a lot of issues?
kenlui
post Feb 5 2013, 07:46 PM

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Checked my January bill and celcom haven't refunded me my RM5 nano sim charge.

Wrote in to them through their FB, let's see what they can do this time. Not gonna call in anymore, it's just a plain waste of my time talking to those ppl.
rachy
post Feb 6 2013, 02:32 PM

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hi all, does celcom have a mobile internet package only like maxis surfmore 50 where you only pay for the data and calls and texts pay per use?
marzuki1611
post Feb 6 2013, 02:48 PM

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QUOTE(rachy @ Feb 6 2013, 02:32 PM)
hi all, does celcom have a mobile internet package only like maxis surfmore 50 where you only pay for the data and calls and texts pay per use?
*
the only have first data. http://www.celcom.com.my/first/data/rates.html
shinchan5347
post Feb 6 2013, 11:44 PM

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can i know how to check data usage?
zairie92
post Feb 7 2013, 12:41 AM

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QUOTE(shinchan5347 @ Feb 6 2013, 11:44 PM)
can i know how to check data usage?
*
send Vol Status to 22188
decavalera
post Feb 7 2013, 07:30 AM

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QUOTE(zairie92 @ Feb 7 2013, 12:41 AM)
send Vol Status to 22188
*
Eventhough my plan quota is lower, the replied msg always showing Allocated: 5.0 GB
Zelz92
post Feb 8 2013, 03:57 PM

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bought iphone 5 from celcom week ago. they said have 2 years warranty. 1 yr from apple, 1 year from celcom. is this true?
kenlui
post Feb 8 2013, 07:16 PM

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QUOTE(Zelz92 @ Feb 8 2013, 03:57 PM)
bought iphone 5 from celcom week ago. they said have 2 years warranty. 1 yr from apple, 1 year from celcom. is this true?
*
Don't think so. Take everything that celcom staff said as a pinch of salt. Some of them know nuts about what they're selling.
monara
post Feb 9 2013, 05:44 AM

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hello guys, would like to get clarification regarding the plan celcom offer..

for ip5, it seems the plan is using celcom first, so there is no things like 6000 minutes free call already, like ip4s?

whereas for ip4s, eg for plam i98, is it allocation like 40 (voice+sms) + 58 (data), or just total 98 for voice + sms, c/w free data?

thanks in advance.
SUSchokia
post Feb 9 2013, 08:23 AM

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QUOTE(monara @ Feb 9 2013, 05:44 AM)
hello guys, would like to get clarification regarding the plan celcom offer..

for ip5, it seems the plan is using celcom first, so there is no things like 6000 minutes free call already, like ip4s?

whereas for ip4s, eg for plam i98, is it allocation like 40 (voice+sms) + 58 (data), or just total 98 for  voice + sms, c/w free data?

thanks in advance.
*
same 40voice+sms + 58 data
monara
post Feb 9 2013, 02:19 PM

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thanks.. seems rm58 too much for only 2 gb...
ajin999
post Feb 9 2013, 02:46 PM

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QUOTE(monara @ Feb 9 2013, 02:19 PM)
thanks.. seems rm58 too much for only 2 gb...
*
3gb ryte?
monara
post Feb 9 2013, 02:50 PM

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here it shows 2 g.. for i98..
http://www.celcom.com.my/devices/smartphon.../iphone-4s.html
lalala_lalala
post Feb 10 2013, 05:45 PM

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I wanna ask something for those who used the previous ip4s plan and converted to ip5 plan.

in your latest online bill statement, under Discounts & Rebates, do you have the free 200 sms, free voice onnet and offnet as shown below? Do you mind sharing the list of Discounts & Rebates for the new ip5 plan.

user posted image
kenlui
post Feb 11 2013, 11:57 AM

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QUOTE(monara @ Feb 9 2013, 02:50 PM)
That's for iphone 4s.

For the iphone 5, RM58 is for 3gb data + extra 1gb when u finish up your data allocation.
gn01251618
post Feb 11 2013, 01:44 PM

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Hi, I am iDigi user. I want to change to Celcom 98 the cheapest plan, can I use back my 016 number?
decavalera
post Feb 11 2013, 01:57 PM

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QUOTE(gn01251618 @ Feb 11 2013, 01:44 PM)
Hi, I am iDigi user. I want to change to Celcom 98 the cheapest plan, can I use back my 016 number?
*
Of course. Now can change to any Telco & using any number
gn01251618
post Feb 11 2013, 03:05 PM

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QUOTE(decavalera @ Feb 11 2013, 01:57 PM)
Of course. Now can change to any Telco & using any number
*
Mind do I ask, If I use Celcom with 016, does it mean I pay Celcom fee with celcom features but stick back with 016 statelite?
l4nc3k
post Feb 11 2013, 04:52 PM

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QUOTE(gn01251618 @ Feb 11 2013, 03:05 PM)
Mind do I ask, If I use Celcom with 016, does it mean I pay Celcom fee with celcom features but stick back with 016 statelite?
*
satellite? blink.gif
if you change to celcom means you under celcom liao, nothing to do with digi..
gn01251618
post Feb 11 2013, 06:49 PM

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Can I use my RM200 student rebate to direct buy the iphone5 with celcom?
lalala_lalala
post Feb 12 2013, 12:16 AM

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QUOTE(kenlui @ Feb 5 2013, 07:46 PM)
Checked my January bill and celcom haven't refunded me my RM5 nano sim charge.

Wrote in to them through their FB, let's see what they can do this time. Not gonna call in anymore, it's just a plain waste of my time talking to those ppl.
*
Bro, can you please help me print screen your online bill under Discounts & Rebates just like the one shown below. I just wanna see what are the rebates & discounts under ip5 plan. thanks bro

user posted image


kenlui
post Feb 12 2013, 09:24 AM

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Mine is the same as urs minus the 3 free usage and on top of that special rebate for 20 months.
lalala_lalala
post Feb 12 2013, 04:41 PM

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QUOTE(kenlui @ Feb 12 2013, 09:24 AM)
Mine is the same as urs minus the 3 free usage and on top of that special rebate for 20 months.
*
Bro thanks for the reply.

did you use the ip4s plan from celcom before?

kenlui
post Feb 13 2013, 05:18 PM

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Nope. I was from digi previously.
shinchan5347
post Feb 13 2013, 10:25 PM

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this might be silly question,if i buy iphone5 with celcom,do i get iphone5 paper bag like maxis?
SUSchokia
post Feb 14 2013, 09:47 AM

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QUOTE(shinchan5347 @ Feb 13 2013, 10:25 PM)
this might be silly question,if i buy iphone5 with celcom,do i get iphone5 paper bag like maxis?
*
no celcom so stingy, i hand carried a box to the car, not even bluecube plastic bag. i hate this no plastic bag campaign.
SUSchokia
post Feb 14 2013, 09:57 AM

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Celcom like so evil, i thought it's just hearsay but it's true.

While i was hotspoting, my internet connection halted and all the sudden i received sms from 2888 (celcom) that my data usage already 100% please send broadband vol to 22188 to top up.

Attached Image Attached Image

OMG, this is the worst even for the additional 1GB top up is free, to be disconnected like that is so annoying. Have to wait at least 2 minutes after you hv done with the top up procedure.


Dang. What happen to "slowing down the speed when reached 100% usage and speed back to normal after the top up policy"?

This post has been edited by chokia: Feb 14 2013, 10:04 AM
bem69
post Feb 14 2013, 02:05 PM

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QUOTE(chokia @ Feb 14 2013, 09:57 AM)
Celcom like so evil, i thought it's just hearsay but it's true.

While i was hotspoting, my internet connection halted and all the sudden i received sms from 2888 (celcom) that my data usage already 100% please send broadband vol to 22188 to top up.

Attached Image Attached Image

OMG, this is the worst even for the additional 1GB top up is free, to be disconnected like that is so annoying. Have to wait at least 2 minutes after you hv done with the top up procedure.
Dang. What happen to "slowing down the speed when reached 100% usage and speed back to normal after the top up policy"?
*
I think they changed that policy with the First plan. They will just stop data now, no more slowing down. I guess now we got proof its true.
kenlui
post Feb 14 2013, 02:10 PM

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QUOTE(bem69 @ Feb 14 2013, 02:05 PM)
I think they changed that policy with the First plan. They will just stop data now, no more slowing down. I guess now we got proof its true.
*
Yes u're right. No more speed throttling. But i'm suprised they cut off @chokia's connection so fast.
shinchan5347
post Feb 14 2013, 11:04 PM

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If I take normal postpaid plan which is rm40 commitment(not the iPhone plan),then monthly I need to pay rm40 plus with my usage?
marzuki1611
post Feb 15 2013, 08:52 AM

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QUOTE(shinchan5347 @ Feb 14 2013, 11:04 PM)
If I take normal postpaid plan which is rm40 commitment(not the iPhone plan),then monthly I need to pay rm40 plus with my usage?
*
exactly! plus tax smile.gif
decavalera
post Feb 15 2013, 12:37 PM

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QUOTE(chokia @ Feb 14 2013, 09:57 AM)
Celcom like so evil, i thought it's just hearsay but it's true.

While i was hotspoting, my internet connection halted and all the sudden i received sms from 2888 (celcom) that my data usage already 100% please send broadband vol to 22188 to top up.
» Click to show Spoiler - click again to hide... «

OMG, this is the worst even for the additional 1GB top up is free, to be disconnected like that is so annoying. Have to wait at least 2 minutes after you hv done with the top up procedure.
Dang. What happen to "slowing down the speed when reached 100% usage and speed back to normal after the top up policy"?
» Click to show Spoiler - click again to hide... «
In my case, i'm using old plan & used with the outright ip5. So far, already reach my 3GB Data Volume for the mAdvance plan. Maybe this plan still use throttling policy.

» Click to show Spoiler - click again to hide... «


Normally 6Mbps for download. Even 3Mbps is gud enuf..
» Click to show Spoiler - click again to hide... «


This post has been edited by decavalera: Feb 15 2013, 12:42 PM
SUSchokia
post Feb 15 2013, 01:37 PM

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oh im so hate u right now smile.gif. let me call celcom and see whether i can switch to that
shinchan5347
post Feb 15 2013, 04:23 PM

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Anyone know contact number for celcom centre kuantan?
EatMe
post Feb 15 2013, 05:39 PM

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QUOTE(chokia @ Feb 14 2013, 09:57 AM)
Celcom like so evil, i thought it's just hearsay but it's true.

While i was hotspoting, my internet connection halted and all the sudden i received sms from 2888 (celcom) that my data usage already 100% please send broadband vol to 22188 to top up.

Attached Image Attached Image

OMG, this is the worst even for the additional 1GB top up is free, to be disconnected like that is so annoying. Have to wait at least 2 minutes after you hv done with the top up procedure.
Dang. What happen to "slowing down the speed when reached 100% usage and speed back to normal after the top up policy"?
*
They've put that kind of policy since Oct last year (I was on other plan btw). It's still ok la for them to take this long before enforcing it.
decavalera
post Feb 15 2013, 07:04 PM

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QUOTE(decavalera @ Feb 15 2013, 12:37 PM)
Normally 6Mbps for download. Even 3Mbps is gud enuf..
» Click to show Spoiler - click again to hide... «

*
Sorry, just tested again & the speed still can reaxh 6Mbps. Now already reach 3.1GB.
SUSchokia
post Feb 15 2013, 08:17 PM

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In Penang speed for both Maxis and Celcom is around 7Mbps so it's fair.
cannavaro
post Feb 15 2013, 08:55 PM

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Just wanna share my iPhone 5 RMA experience with Celcom.

Less than a month of using my phone, it suddenly kept crashing/restarting.
So I sent it to Blue Cube Bangsar on 8 Feb for RMA, was told it will take at least 14 working days... yet I received my replacement unit today. Took me by surprise, considering the CNY holidays. rclxms.gif

gabriel.l
post Feb 17 2013, 11:32 AM

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Hi, want to ask. Say if my phone need to send warranty for a month or so, will Celcom charge bill on us that particular month?

Or will there be any rebate on this?

TQ
kenlui
post Feb 17 2013, 05:59 PM

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QUOTE(gabriel.l @ Feb 17 2013, 11:32 AM)
Hi, want to ask. Say if my phone need to send warranty for a month or so, will Celcom charge bill on us that particular month?

Or will there be any rebate on this?

TQ
*
Of course they will charge. No reason they should give u rebate as u still can use the line on another phone.
shinchan5347
post Feb 18 2013, 04:49 PM

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does blue cube accept buying the phone outright?
gabriel.l
post Feb 19 2013, 07:16 PM

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QUOTE(shinchan5347 @ Feb 18 2013, 04:49 PM)
does blue cube accept buying the phone outright?
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Yes @retail price plus you need to register for Celcom number as well
rmvalues
post Feb 19 2013, 10:02 PM

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QUOTE(shinchan5347 @ Feb 18 2013, 04:49 PM)
does blue cube accept buying the phone outright?
*
Nope, only if for smartphone rebate package, you can buy with celcom prepaid.

Just buy 1 celcom prepaid RM 8.50 + top up RM 30, then you can buy iPhone 5 with RM 2,199 - RM 200 rebate.

So total cost RM 2,037.50

This is what I've been told by Celcom branch staff when I signed up for my postpaid iPhone 5 plan, cause I asked whether can buy another set outright, he told me only offer for smartphone rebate package, otherwise not possible.
gabriel.l
post Feb 20 2013, 11:56 AM

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QUOTE(rmvalues @ Feb 19 2013, 10:02 PM)
Nope, only if for smartphone rebate package, you can buy with celcom prepaid.

Just buy 1 celcom prepaid RM 8.50 + top up RM 30, then you can buy iPhone 5 with RM 2,199 - RM 200 rebate.

So total cost RM 2,037.50

This is what I've been told by Celcom branch staff when I signed up for my postpaid iPhone 5 plan, cause I asked whether can buy another set outright, he told me only offer for smartphone rebate package, otherwise not possible.
*
Actually can buy outright, just need to buy Celcom prepaid together.
My friend bought one when I sign the iPhone 5 plan.
rmvalues
post Feb 20 2013, 04:50 PM

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QUOTE(gabriel.l @ Feb 20 2013, 11:56 AM)
Actually can buy outright, just need to buy Celcom prepaid together.
My friend bought one when I sign the iPhone 5 plan.
*
I see.

From this story I saw Celcom has no systematic...


Anyway, do you encounter connection problem including 3G load slow or not load at all although on 3G networks ?

I in Kelantan here suffered a lot, I called customer support, they told me Thailand telco tower frequency disturbed here Kelantan area... WTS... Why not Perlis, Kedah and Perak also get disturbed... vmad.gif
rmvalues
post Feb 20 2013, 04:59 PM

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Just called, another cs told me the same thailand disturb celcom frequency and estimated after 27th Feb only can resolve this problem.

what lah Celcom... don't play play after I bond into 24 months iPhone 5 contract.
alex386
post Feb 21 2013, 07:53 AM

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i work in selayang...lately i have problem with my celcom intenet connection. sometimes FB cannot connect and cant check speed using speed test.
raymannlucas
post Feb 21 2013, 03:39 PM

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guys, i just ported my line from digi to maxis without contract with rm30 for rm28 per month yesterday and find out today digi doesnt wanna release my line.

then when checking out why, find out maxis got bill shock problem.

now i regret. If wanna change to celcom, how can i do that?

thanks for advice in advance smile.gif
EatMe
post Feb 21 2013, 03:46 PM

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QUOTE(raymannlucas @ Feb 21 2013, 03:39 PM)
guys, i just ported my line from digi to maxis without contract with rm30 for rm28 per month yesterday and find out today digi doesnt wanna release my line.

then when checking out why, find out maxis got bill shock problem.

now i regret. If wanna change to celcom, how can i do that?

thanks for advice in advance smile.gif
*
Errr...that sounds strange. Why Digi doesn't want to release your line if you got billshocked by Maxis?

And how you even got billshocked by Maxis in the first place, if it's up to Digi to have your number ported then?

Things don't add up here.
raymannlucas
post Feb 21 2013, 05:47 PM

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QUOTE(EatMe @ Feb 21 2013, 03:46 PM)
Errr...that sounds strange. Why Digi doesn't want to release your line if you got billshocked by Maxis?

And how you even got billshocked by Maxis in the first place, if it's up to Digi to have your number ported then?

Things don't add up here.
*
sorry for all the confusion. The problem have solved.

When i said that maxis got bill shock problem was when i checked on maxis thread.

All maxis user comment seems scary.

So i guess celcom is the best for iphone plan. Right?
gabriel.l
post Feb 21 2013, 05:48 PM

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QUOTE(rmvalues @ Feb 20 2013, 04:50 PM)
I see.

From this story I saw Celcom has no systematic...
Anyway, do you encounter connection problem including 3G load slow or not load at all although on 3G networks ?

I in Kelantan here suffered a lot, I called customer support, they told me Thailand telco tower frequency disturbed here Kelantan area... WTS... Why not Perlis, Kedah and Perak also get disturbed...  vmad.gif
*
Don't worry, even in KL sometimes will face this problem. Usually twice a month.
When I call CS, they will say give them 24 hours to resolve the problem.
kenlui
post Feb 21 2013, 06:44 PM

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QUOTE(raymannlucas @ Feb 21 2013, 05:47 PM)
sorry for all the confusion. The problem have solved.

When i said that maxis got bill shock problem was when i checked on maxis thread.

All maxis user comment seems scary.

So i guess celcom is the best for iphone plan. Right?
*
Depends on your usage. Maxis is not that bad, and with the new policy of just capping the speed rather than charging when user finish their allocated quota, I think most users will not have billshock now. Am a celcom user though, and sometimes their customer service ppl are damn dumb.
dikae
post Feb 22 2013, 01:06 PM

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Celcom's coverage used to be very good and stable until lately I keep getting cut calls and internet drop, sometimes 3G not appearing but E all the way.....wonder whats going on...
raymannlucas
post Feb 22 2013, 03:07 PM

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QUOTE(kenlui @ Feb 21 2013, 06:44 PM)
Depends on your usage. Maxis is not that bad, and with the new policy of just capping the speed rather than charging when user finish their allocated quota, I think most users will not have billshock now. Am a celcom user though, and sometimes their customer service ppl are damn dumb.
*
QUOTE(dikae @ Feb 22 2013, 01:06 PM)
Celcom's coverage used to be very good and stable until lately I keep getting cut calls and internet drop, sometimes 3G not appearing but E all the way.....wonder whats going on...
*
hmm.. seems all also got problem...


rmvalues
post Feb 22 2013, 07:14 PM

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QUOTE(kenlui @ Feb 21 2013, 06:44 PM)
Am a celcom user though, and sometimes their customer service ppl are damn dumb.
*
yeah, sometime really dumb
rmvalues
post Feb 22 2013, 07:16 PM

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QUOTE(dikae @ Feb 22 2013, 01:06 PM)
Celcom's coverage used to be very good and stable until lately I keep getting cut calls and internet drop, sometimes 3G not appearing but E all the way.....wonder whats going on...
*
yeah, i got the same problem too.

i just asked my E&E engineer friend who work in hua wei, he told me that sometime interference came from thailand and even indonesia will cause problem.

wt... just wait celcom to recode and hope it can solve asap, otherwise really can't finish 4GB quota in a month, waste lah...
gabriel.l
post Feb 23 2013, 07:57 AM

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I get a 6gb quota, always use it to update stuffs when reaching cut off date. If not rugi oo, lucky company cover bill.

Hehe
rmvalues
post Feb 23 2013, 01:20 PM

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anybody got the latest bill already ?
kenlui
post Feb 26 2013, 09:56 PM

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No idea why but celcom 3G reception on my iphone 5 is much worse compared to when I was using iphone 4. At my work place I only get 1-2 bars on 3G, had to switch to E today as I couldn't receive pics on my whatsapp. Gosh, what's wrong with celcom?
ivan5805
post Feb 26 2013, 10:31 PM

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anyone knows which celcom branch got stock in penang ?
neverknowgirl
post Feb 26 2013, 11:52 PM

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Sending my friend iphone for warranty, but cannot one to one exchange at sunway blue cube and laman seri
decavalera
post Feb 27 2013, 01:35 AM

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QUOTE(kenlui @ Feb 26 2013, 09:56 PM)
No idea why but celcom 3G reception on my iphone 5 is much worse compared to when I was using iphone 4. At my work place I only get 1-2 bars on 3G, had to switch to E today as I couldn't receive pics on my whatsapp. Gosh, what's wrong with celcom?
*
Yours which iOS version? 6.1.2 should solve you issue
dikae
post Feb 27 2013, 11:53 AM

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not sure whats going on with Celcom but since they said they are going to fix some frequency etc today, so let's just wait and see..
DeBigL
post Feb 27 2013, 12:08 PM

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QUOTE(yezhacolic @ Dec 17 2012, 03:00 PM)
user posted image


Celcom package plans for iPhone:

Celcom First Prime / Celcom First Premier / Celcom First Elite:
Click me

user posted image
Amount to pay? - Sample using i68 plan, fill in other plans accordingly.
#Previous Discussion Thread >>
Celcom iPhone Discussion Thread | V1 |
Celcom iPhone Discussion Thread | V2 |
PLEASE READ:
SUBFORUM RULES AND REGULATION
1) DO NOT SPAM/CHITCHATTY/UNCONSTRUCTIVE POST. ALL UNCONSTRUCTIVE POST WILL BE DELETED.
2) DO NOT POST OR SPAM ONELINERS.
3) NO JAILBREAK DISCUSSION ALLOWED. POST WILL BE DELETED.
4) NO RANTING/BASHING OTHER TELCOS.

PLEASE DO NOT POST IF YOU HAVE NOTHING TO CONTRIBUTE

*
Wow! Good intro! Thanks for the info! smile.gif
kenlui
post Feb 27 2013, 06:34 PM

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QUOTE(ivan5805 @ Feb 26 2013, 10:31 PM)
anyone knows which celcom branch got stock in penang ?
*
I got mine from the celcom center in KWSP building along Jalan Sultan Ahmad Shah.

QUOTE(decavalera @ Feb 27 2013, 01:35 AM)
Yours which iOS version? 6.1.2 should solve you issue
*

Am on 6.1.2. Only happens to me in my work place which is a bit ulu but no problem at home ( town area ) but generally reception if compared to last time is worse.
dikae
post Feb 28 2013, 03:29 PM

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QUOTE(rmvalues @ Feb 20 2013, 05:59 PM)
Just called, another cs told me the same thailand disturb celcom frequency and estimated after 27th Feb only can resolve this problem.

what lah Celcom... don't play play after I bond into 24 months iPhone 5 contract.
*
Ok so its 28th already today, and I'm still getting the same problems...... so have they fixed anything yet so far?...
rmvalues
post Feb 28 2013, 10:40 PM

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QUOTE(dikae @ Feb 28 2013, 03:29 PM)
Ok so its 28th already today, and I'm still getting the same problems...... so have they fixed anything yet so far?...
*
Yesterday I called them, they told me that was only affect 2G network, but for me the problem is 3G. Then today I received a call from Celcom that they have restart their site, and asked me to monitor 24 hours.

When I back home evening, I noticed a new thing appear behind Celcom, which is o circle sign, google, just get know that it's mean GPRS, even worst.

So, just called again the CS, and asked to re-open the case, see how tomorrow.

What about you ? Share something.
decavalera
post Mar 1 2013, 01:10 PM

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Guys, which Celcom branch open on Sunday & have iP5 stock (preferably 32G)?
rmvalues
post Mar 1 2013, 07:47 PM

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QUOTE(decavalera @ Mar 1 2013, 01:10 PM)
Guys, which Celcom branch open on Sunday & have iP5 stock (preferably 32G)?
*
What's your location ? You can try Celcom blue cube at KLCC.
shinchan5347
post Mar 1 2013, 10:10 PM

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currently i am using celcom first prime which needs me to pay RM40 monthly commitment,can i buy this internet data http://www.celcom.com.my/first/data/volume-purchase.html instead of this http://www.celcom.com.my/first/voice/mobil...ernet-rate.html
EatMe
post Mar 1 2013, 11:38 PM

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QUOTE(shinchan5347 @ Mar 1 2013, 10:10 PM)
currently i am using celcom first prime which needs me to pay RM40 monthly commitment,can i buy this internet data http://www.celcom.com.my/first/data/volume-purchase.html instead of this http://www.celcom.com.my/first/voice/mobil...ernet-rate.html
*
Well, feel free to try SMS the code.

As far as I know, you need to have existing subscription to data before you can purchase extra volume quota.
shinchan5347
post Mar 2 2013, 12:27 AM

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QUOTE(EatMe @ Mar 1 2013, 11:38 PM)
Well, feel free to try SMS the code.

As far as I know, you need to have existing subscription to data before you can purchase extra volume quota.
*
does the free 50MB included in existing subscription?
decavalera
post Mar 2 2013, 12:42 AM

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QUOTE(rmvalues @ Mar 1 2013, 07:47 PM)
What's your location ? You can try Celcom blue cube at KLCC.
*
Thanks a bunch for the info smile.gif
rmvalues
post Mar 2 2013, 01:08 AM

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QUOTE(decavalera @ Mar 2 2013, 12:42 AM)
Thanks a bunch for the info  smile.gif
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you are welcome
ajin999
post Mar 2 2013, 01:38 AM

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FREE Additional 1GB Data will be given once the data usage allowance has exceeded. To redeem, type BROADBAND VOLUME and send to 22188; then type ON VOL1GB and send to 22188

is this true? so every month i can get free 1 gb data if i already use up my 3gb quota?
rmvalues
post Mar 2 2013, 01:46 PM

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QUOTE(ajin999 @ Mar 2 2013, 01:38 AM)
FREE Additional 1GB Data will be given once the data usage allowance has exceeded. To redeem, type BROADBAND VOLUME and send to 22188; then type ON VOL1GB and send to 22188

is this true? so every month i can get free 1 gb data if i already use up my 3gb quota?
*
Yes, it's true.

FYI, you actually have 3.05GB quota. 0.05GB which is equal to 50MB is from your Prime plan.
ajin999
post Mar 2 2013, 07:44 PM

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QUOTE(rmvalues @ Mar 2 2013, 01:46 PM)
Yes, it's true.

FYI, you actually have 3.05GB quota. 0.05GB which is equal to 50MB is from your Prime plan.
*
btw i asked people from blue cube , and he say the free 1 gb quota will automatically added to our account..but from website it stated need to request ...so which 1 true??? rclxub.gif rclxub.gif
kenlui
post Mar 2 2013, 11:17 PM

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QUOTE(ajin999 @ Mar 2 2013, 07:44 PM)
btw i asked people from blue cube , and he say the free 1 gb quota will automatically added to our account..but from website it stated need to request ...so which 1 true???  rclxub.gif  rclxub.gif
*
Need to sms 22188 after u finish your allocated quota.
rmvalues
post Mar 2 2013, 11:24 PM

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QUOTE(ajin999 @ Mar 2 2013, 07:44 PM)
btw i asked people from blue cube , and he say the free 1 gb quota will automatically added to our account..but from website it stated need to request ...so which 1 true???  rclxub.gif  rclxub.gif
*
yes, you need to request it.
llthim
post Mar 2 2013, 11:47 PM

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Hi, may i know any1 tried to use citibank credit card to buy iphone from celcom? and if using citibank credit card to pay for the upfront, can the payment convert to 0% interest easy payment?
shinchan5347
post Mar 3 2013, 02:15 AM

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can i subscribe to celcom iphone first prime without buying the phone?
kenlui
post Mar 3 2013, 09:07 AM

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QUOTE(shinchan5347 @ Mar 3 2013, 02:15 AM)
can i subscribe to celcom iphone first prime without buying the phone?
*
Yes u can. In fact I was using the prime package before I bought the iphone 5. It's actually the same thing just that with the iphone 5 package u get RM25 rebate for 10/20 months.
rmvalues
post Mar 3 2013, 11:14 AM

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QUOTE(llthim @ Mar 2 2013, 11:47 PM)
Hi, may i know any1 tried to use citibank credit card to buy iphone from celcom? and if using citibank credit card to pay for the upfront, can the payment convert to 0% interest easy payment?
*
contact citibank for those information.
rmvalues
post Mar 3 2013, 11:15 AM

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QUOTE(kenlui @ Mar 3 2013, 09:07 AM)
Yes u can. In fact I was using the prime package before I bought the iphone 5. It's actually the same thing just that with the iphone 5 package u get RM25 rebate for 10/20 months.
*
Not only rebate, you also get cheaper iPhone 5 and extra 1GB data usage.
shinchan5347
post Mar 3 2013, 09:28 PM

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QUOTE(kenlui @ Mar 3 2013, 09:07 AM)
Yes u can. In fact I was using the prime package before I bought the iphone 5. It's actually the same thing just that with the iphone 5 package u get RM25 rebate for 10/20 months.
*
Alright thanks..btw can I know when is the new bill cycle started?
kenlui
post Mar 4 2013, 06:28 AM

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QUOTE(shinchan5347 @ Mar 3 2013, 09:28 PM)
Alright thanks..btw can I know when is the new bill cycle started?
*
Every customer has their own individual billing date. For that u'll have to call celcom to enquire.
Redlynex
post Mar 4 2013, 07:34 AM

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QUOTE(kenlui @ Mar 2 2013, 11:17 PM)
Need to sms  22188 after u finish your allocated quota.
*
What happen if i finish using that Free 1GB quota will it be renew every month?
rmvalues
post Mar 4 2013, 10:56 AM

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QUOTE(Redlynex @ Mar 4 2013, 07:34 AM)
What happen if i finish using that Free 1GB quota will it be renew every month?
*
Buy volume http://www.celcom.com.my/first/data/volume-purchase.html

or stop using data and wait until next cycle.
kenlui
post Mar 5 2013, 01:09 PM

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QUOTE(Redlynex @ Mar 4 2013, 07:34 AM)
What happen if i finish using that Free 1GB quota will it be renew every month?
*
No. Either u finished the 1GB data before your billing cycle ends and buy new quota or u'll have to wait till the billing cycle ends and u'll get the new 3gb quota again, and when it finishes, sms to 22188 again to request.
Redlynex
post Mar 5 2013, 01:26 PM

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QUOTE(kenlui @ Mar 5 2013, 01:09 PM)
No. Either u finished the 1GB data before your billing cycle ends and buy new quota or u'll have to wait till the billing cycle ends and u'll get the new 3gb quota again, and when it finishes, sms to 22188 again to request.
*
Ok now i understand..thanks for the info. rclxms.gif
5w4tch
post Mar 10 2013, 03:42 AM

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I'm in dilemma , currently subscribed to iPhone 4S i68 package , expiring this month, the reason I chose this because of the 3000 minutes of celcom to celcom call , however the iPhone 5 plans doesn't offer anything like this anymore, dunno if I should buy it at retail price and continue using the i68 plans, any advice? Thanks in advance
EatMe
post Mar 10 2013, 06:08 AM

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QUOTE(5w4tch @ Mar 10 2013, 03:42 AM)
I'm in dilemma , currently subscribed to iPhone 4S i68 package , expiring this month, the reason I chose this because of the 3000 minutes of celcom to celcom call , however the iPhone 5 plans doesn't offer anything like this anymore, dunno if I should buy it at retail price and continue using the i68 plans, any advice? Thanks in advance
*
If the bundled minutes is your top priority then keep your grandfathered mobile plan and get the iPhone outright. The saving of buying an iPhone 5 with plan is not that much anyway, plus you can ask anyone with SKMM rebate to purchase iPhone 5 outright.

But then remember though that Celcom is starting on enforcing its data policy outlined last year. Means that there's no free ride on data in excess of quota anymore. So you may have to choose either two extremes this time.
cath1029
post Mar 13 2013, 01:54 AM

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i am using 4 and wants to upgrade to 5, anyone know which blue cube in PJ has existing stocks?
DansonnLee
post Mar 15 2013, 06:11 PM

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Hi,
i abit confused here,
if i sign celcom iphone5 with i98 plan,
device price is 1,788 or 1,298 ??
what that mean ''Your Advantages with Celcom First''??
mean only celcom uesr get 1,298 price ??
kenlui
post Mar 16 2013, 02:47 AM

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QUOTE(DansonnLee @ Mar 15 2013, 06:11 PM)
Hi,
i abit confused here,
if i sign celcom iphone5 with i98 plan,
device price is 1,788 or 1,298 ??
what that mean ''Your Advantages with Celcom First''??
mean only celcom uesr get 1,298 price ??
*
RM1788 with 2 years contract. RM1298 is the RRP- discounts & rebates given.
mr11
post Mar 17 2013, 03:23 AM

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how long if i send my iphone5 to celcom for warranty ?
rmvalues
post Mar 18 2013, 09:45 PM

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QUOTE(mr11 @ Mar 17 2013, 03:23 AM)
how long if i send my iphone5 to celcom for warranty ?
*
It's really depends. Celcom didn't give you any time frame ?
nas
post Mar 18 2013, 10:53 PM

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If I install the 6.1.3 Beta 2 now, how would I upgrade to the final version once it comes out? OTA or restore the IPSW?


### Sorry, wrong thread...

This post has been edited by nas: Mar 18 2013, 10:56 PM
sarcasm90
post Mar 19 2013, 10:42 PM

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hi guys, just wanna ask for a first timer, when you subscribed to i98, you'd get charged an upfront charge of which would be deducted from the advance payment you've paid, yeah? what kind of upfront charges is it? it's my first time using postpaid so i don't really get the things stated in my bill, and it says the upfront charges is 300 sweat.gif can anyone kindly explain it to me? icon_question.gif
kenlui
post Mar 20 2013, 05:28 AM

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QUOTE(sarcasm90 @ Mar 19 2013, 10:42 PM)
hi guys, just wanna ask for a first timer, when you subscribed to i98, you'd get charged an upfront charge of which would be deducted from the advance payment you've paid, yeah? what kind of upfront charges is it? it's my first time using postpaid so i don't really get the things stated in my bill, and it says the upfront charges is 300 sweat.gif can anyone kindly explain it to me? icon_question.gif
*
Upfront charges is the advance payment u made. Ur monthly usage will be deducted from the RM300 u paid till it's finished then only u'll start paying.
rykarin
post Mar 23 2013, 05:13 AM

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celcom got service for 2sim for 1 number or not? heard maxis have this kind of service..means same phone number for 2 devices ( iphone & ipad).
sarcasm90
post Mar 23 2013, 02:22 PM

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QUOTE(kenlui @ Mar 20 2013, 05:28 AM)
Upfront charges is the advance payment u made. Ur monthly usage will be deducted from the RM300 u paid till it's finished then only u'll start paying.
*
Okay.. let's say i've paid 300 for the advance payment, and in the bill stated that for one time charges there's 300 of upfront charges, and a stamp fee of 10, and then there's the montly charge of 140, so the current charge wudve been 450, so minus 300 from there and i still have to pay 150? i thought the advance payment would be deducted from that 140, meaning i still have a balance of 160 yeah? rclxub.gif i'm confusing myself hahaha sorry, such noob. oh and, thanks for replying though! biggrin.gif
kenlui
post Mar 23 2013, 03:36 PM

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QUOTE(sarcasm90 @ Mar 23 2013, 02:22 PM)
Okay.. let's say i've paid 300 for the advance payment, and in the bill stated that for one time charges there's 300 of upfront charges, and a stamp fee of 10, and then there's the montly charge of 140, so the current charge wudve been 450, so minus 300 from there and i still have to pay 150? i thought the advance payment would be deducted from that 140, meaning i still have a balance of 160 yeah? rclxub.gif i'm confusing myself hahaha sorry, such noob. oh and, thanks for replying though! biggrin.gif
*
What 300 upfront charges? i'm not really getting you, kinda confusing, but would suggest u to call 1111, speak to their CS and get it clarified, but good luck on that, because most of the time I would figure things out myself first before they can solve the problem. Real dumbos.
rmvalues
post Mar 23 2013, 10:53 PM

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QUOTE(rykarin @ Mar 23 2013, 05:13 AM)
celcom got service for 2sim for 1 number or not? heard maxis have this kind of service..means same phone number for 2 devices ( iphone & ipad).
*
seriously? Maxis got ?
sarcasm90
post Mar 24 2013, 10:08 PM

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QUOTE(kenlui @ Mar 23 2013, 03:36 PM)
What 300 upfront charges? i'm not really getting you, kinda confusing, but would suggest u to call 1111, speak to their CS and get it clarified, but good luck on that, because most of the time I would figure things out myself first before they can solve the problem. Real dumbos.
*
that's what i've been trying to figure out here. i don't know what that 300 of upfront charges is, is it some kind of registration fees or something, cause it's crazy that i've been asked to pay an upfront charge of 300 i know not of. i've asked the celcom cs and he just said, 'oh it's an upfront charges, but since you've made an advance payment of 300, then we deduct from that, so now you only have to pay the remaining of 150.' when i asked what kind of charges it is he straight away babbled some shit that's not even related to what i've asked. i just had to facepalm. shakehead.gif which is why i ended up asking here if anyone's first bill got this kind of charges, i just want to know what it is. sad.gif ah well, maybe i just got to live with it.
rmvalues
post Mar 25 2013, 01:27 PM

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QUOTE(rykarin @ Mar 23 2013, 05:13 AM)
celcom got service for 2sim for 1 number or not? heard maxis have this kind of service..means same phone number for 2 devices ( iphone & ipad).
*
QUOTE(rmvalues @ Mar 23 2013, 10:53 PM)
seriously? Maxis got ?
*
Finally found, Maxis got, but RM 15/month for every number.

Celcom also got it during year 2011, but now no more.

DiGi confirmed didn't have it.
bem69
post Mar 27 2013, 11:15 AM

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Does anyone have a problem like very high usage that's not even possible? I'm getting like 1.4gb, 900mb, 600mb on some days for browsing and going to Melaka. No video streaming. Just wondering, cause I'm wondering if its valid for me to complain.

For last month, they shut off my data at 2.5gb usage. I didn't know so I just paid extra to get it running. I think something's seriously wrong with their usage tracking.
rmvalues
post Mar 27 2013, 01:02 PM

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QUOTE(bem69 @ Mar 27 2013, 11:15 AM)
Does anyone have a problem like very high usage that's not even possible? I'm getting like 1.4gb, 900mb, 600mb on some days for browsing and going to Melaka. No video streaming. Just wondering, cause I'm wondering if its valid for me to complain.

For last month, they shut off my data at 2.5gb usage. I didn't know so I just paid extra to get it running. I think something's seriously wrong with their usage tracking.
*
I agreed with you. Already 2 bill cycles, I still can't check my usage.

Your bill show any data usage? Mine never show any data usage, just written mAdvance - RM 58. that's all.
bem69
post Mar 27 2013, 01:57 PM

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QUOTE(rmvalues @ Mar 27 2013, 01:02 PM)
I agreed with you. Already 2 bill cycles, I still can't check my usage.

Your bill show any data usage? Mine never show any data usage, just written mAdvance - RM 58. that's all.
*
Yeah, got, but its crazy unrealistic.
IFANS
post Mar 27 2013, 02:17 PM

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Edited

This post has been edited by IFANS: Mar 27 2013, 02:19 PM
IFANS
post Mar 27 2013, 02:19 PM

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Fyi data usage cycle is different with call/sms billing cyle. Just found yesterday. After check via celcom online service web.There got option to check data usage.. Like me , my bill cycle every 3rd every month but my data cycle is 18th to 18th
rmvalues
post Mar 27 2013, 05:48 PM

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QUOTE(bem69 @ Mar 27 2013, 01:57 PM)
Yeah, got, but its crazy unrealistic.
*
are you new Celcom customer or convert from existing postpaid plan to iPhone contract plan ?

I converted from exec50 to iP 5 prime + madvance. 2 bill cycles no data usage. blink.gif
rmvalues
post Mar 27 2013, 05:50 PM

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QUOTE(IFANS @ Mar 27 2013, 02:19 PM)
Fyi data usage cycle is different with call/sms billing cyle. Just found yesterday. After check via  celcom online service web.There got option to check data usage.. Like me , my bill cycle every 3rd  every month but my data cycle is 18th to 18th
*
I can't check data usage via online customer service, error occured, 2 bill cycles already.

sent vol status during first cycle show remaining 3000MB, always keep this number.

after 2nd bill cycle, it show 3072MB. and remain until now. hmm.gif
bem69
post Mar 27 2013, 07:51 PM

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QUOTE(rmvalues @ Mar 27 2013, 05:48 PM)
are you new Celcom customer or convert from existing postpaid plan to iPhone contract plan ?

I converted from exec50 to iP 5 prime + madvance. 2 bill cycles no data usage.  blink.gif
*
I went from DiGi to Celcom First + mAdvance 3GB.

My FUP states its 5gb Broadband plan.

Upon calling them and telling about my problems. Apparently they have two systems running concurrently. 1. My actually mAdvance 3GB which have 1gb left. 2. 5gb broadband plan which I assume is their old plan.

They can't sort out the speed throttling of my account now. Have to wait 3-7 days, which means I'm stuck with slow internet because of their f***ing blunder. I'm really losing faith in Malaysia's telco. When I said that I'm not satisfied with the way things are going because:

1) I had a billshock of 850 and 600 and they barred my line. Twice. My credit limit is RM200. Well done.

2) Going to Melaka will net me 1gb a day usage on average while just browsing.

3) They capped my account data at 2.5gb forcing me to purchase another package (500mb) to get it started again. I thought I was past my 3gb limit. The process can't be reversed.

Celcom's customer service really have no idea what they are doing. Almost all the people I'm talking to aren't well-versed with what I'm inquiring.


So where do I go? The only option is probably Maxis Surfmore 75. But even Maxis has its problems, unless someone says no.
rmvalues
post Mar 27 2013, 08:25 PM

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QUOTE(bem69 @ Mar 27 2013, 07:51 PM)
I went from DiGi to Celcom First + mAdvance 3GB.

My FUP states its 5gb Broadband plan.

Upon calling them and telling about my problems. Apparently they have two systems running concurrently. 1. My actually mAdvance 3GB which have 1gb left. 2. 5gb broadband plan which I assume is their old plan.

They can't sort out the speed throttling of my account now. Have to wait 3-7 days, which means I'm stuck with slow internet because of their f***ing blunder. I'm really losing faith in Malaysia's telco. When I said that I'm not satisfied with the way things are going because:

1) I had a billshock of 850 and 600 and they barred my line. Twice. My credit limit is RM200. Well done.

2) Going to Melaka will net me 1gb a day usage on average while just browsing.

3) They capped my account data at 2.5gb forcing me to purchase another package (500mb) to get it started again. I thought I was past my 3gb limit. The process can't be reversed.

Celcom's customer service really have no idea what they are doing. Almost all the people I'm talking to aren't well-versed with what I'm inquiring.
So where  do I go? The only option is probably Maxis Surfmore 75. But even Maxis has its problems, unless someone says no.
*
Agree with you, all telcos have problem, quite stupdi funny.

log your report to skmm http://aduan.skmm.gov.my/

I think at the moment, I won't alert and request them to fix my quota problem, since I can use it normally. I will try see can exceed how much quota and still can enjoy high speed ?

If they charged me, I'm sure file a complaint to skmm.

Why you port out from DiGi ? due to their cheap quality network issue ? If you're ok with their network, then you should try again DiGi new smart plan.
decavalera
post Mar 28 2013, 07:25 AM

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QUOTE(bem69 @ Mar 27 2013, 07:51 PM)
I went from DiGi to Celcom First + mAdvance 3GB.

My FUP states its 5gb Broadband plan.

Upon calling them and telling about my problems. Apparently they have two systems running concurrently. 1. My actually mAdvance 3GB which have 1gb left. 2. 5gb broadband plan which I assume is their old plan.
Thanks for the info bro. Now i know why they still displayed 5.0GB on my Vol Status where as i just downgrade my data plan end of last yr from 5gb rm98 to 3gb rm58 on top of my company call plan. But last month i exceeded my 3gb limit but still no block or speed throttle. Lucky me...

Anyway, if you jb your phone, there is a tweak which able to display current download & upload activity (if there is any) at the status bar (it'll replace the time when there is any activity). It is exactly the same data as the cellular data usage in the setting. So that you wont miss any current download/upload activities without any hassle to manually check the info in the settings. The name is Data Usage Monitor.


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alex386
post Mar 28 2013, 08:33 AM

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new message > type "vol status" and send to 22188
bem69
post Mar 28 2013, 09:48 AM

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QUOTE(rmvalues @ Mar 27 2013, 08:25 PM)
Agree with you, all telcos have problem, quite stupdi funny.

log your report to skmm http://aduan.skmm.gov.my/

I think at the moment, I won't alert and request them to fix my quota problem, since I can use it normally. I will try see can exceed how much quota and still can enjoy high speed ?

If they charged me, I'm sure file a complaint to skmm.

Why you port out from DiGi ? due to their cheap quality network issue ? If you're ok with their network, then you should try again DiGi new smart plan.
*
I ported out of DiGi simply because their phone line was dodgy. By the third time I failed to called my wife when it was urgent, (I was outside and in Kelana Jaya) I decided to opt out. To me, the telephone line should be pristine. Data is secondary.

This post has been edited by bem69: Mar 28 2013, 09:50 AM
bem69
post Mar 28 2013, 09:49 AM

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QUOTE(decavalera @ Mar 28 2013, 07:25 AM)
Thanks for the info bro. Now i know why they still displayed 5.0GB on my Vol Status where as i just downgrade my data plan end of last yr from 5gb rm98 to 3gb rm58 on top of my company call plan. But last month i exceeded my 3gb limit but still no block or speed throttle. Lucky me...

Anyway, if you jb your phone, there is a tweak which able to display current download & upload activity (if there is any) at the status bar (it'll replace the time when there is any activity). It is exactly the same data as the cellular data usage in the setting. So that you wont miss any current download/upload activities without any hassle to manually check the info in the settings. The name is Data Usage Monitor.
*
That's quite a nifty tool. I haven't JBed my phone but this will be what I'll look for if I do. Thanks!
rmvalues
post Mar 28 2013, 10:29 AM

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QUOTE(bem69 @ Mar 28 2013, 09:48 AM)
I ported out of DiGi simply because their phone line was dodgy. By the third time I failed to called my wife when it was urgent, (I was outside and in Kelana Jaya) I decided to opt out. To me, the telephone line should be pristine. Data is secondary.
*
I see.

I read a lots of feedback from all telcos subscribers, all have their own problem.

If you really want guarantee to be reached, you and your wife better carry 2 different telco (C, D, M, U) sim card. Don't carry 2 MVNO (TuneTalk, Happy, XOX etc), cause they are using main telco networks. For example, you use D, and MVNO (Happy), when your D have problem, Happy has too, cause under same network.
bem69
post Mar 28 2013, 10:44 AM

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QUOTE(rmvalues @ Mar 28 2013, 10:29 AM)
I see.

I read a lots of feedback from all telcos subscribers, all have their own problem.

If you really want guarantee to be reached, you and your wife better carry 2 different telco (C, D, M, U) sim card. Don't carry 2 MVNO (TuneTalk, Happy, XOX etc), cause they are using main telco networks. For example, you use D, and MVNO (Happy), when your D have problem, Happy has too, cause under same network.
*
Yeah, that's probably the best option right? I don't have problems with Celcom's line though.
rmvalues
post Mar 28 2013, 12:37 PM

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QUOTE(bem69 @ Mar 28 2013, 10:44 AM)
Yeah, that's probably the best option right? I don't have problems with Celcom's line though.
*
Sometime I have problem with Celcom line. But luckily can switch between 2G and 3G. If 3G line got problem, switch 2G, and vice versa. : cool2.gif
hoehoez
post Mar 28 2013, 05:33 PM

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The Plan Still Available ?
ccmd
post Mar 28 2013, 06:48 PM

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QUOTE(bem69 @ Mar 27 2013, 11:15 AM)
Does anyone have a problem like very high usage that's not even possible? I'm getting like 1.4gb, 900mb, 600mb on some days for browsing and going to Melaka. No video streaming. Just wondering, cause I'm wondering if its valid for me to complain.

For last month, they shut off my data at 2.5gb usage. I didn't know so I just paid extra to get it running. I think something's seriously wrong with their usage tracking.
*
Currently experiencing this problem too! 1.2gb in 3 days when most of the time I have 3G switched off since home & office have wifi. They've capped my speed since I'm on the 1gb plan. So fishy because I've only used around 100mb per month before this.

I've called up CS and they can only say I've used it for browsing? What kind of website incur that much data blink.gif browser & YouTube history did not turn up anything. Asked them to investigate but don't know how long it'll take them to get back to me...
rmvalues
post Mar 28 2013, 08:33 PM

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QUOTE(hoehoez @ Mar 28 2013, 05:33 PM)
The Plan Still Available ?
*
what plan ? do you mean current Celcom iPhone 5 plans ? Yes, they are still available.
bem69
post Mar 29 2013, 08:58 AM

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QUOTE(ccmd @ Mar 28 2013, 06:48 PM)
Currently experiencing this problem too! 1.2gb in 3 days when most of the time I have 3G switched off since home & office have wifi. They've capped my speed since I'm on the 1gb plan. So fishy because I've only used around 100mb per month before this.

I've called up CS and they can only say I've used it for browsing? What kind of website incur that much data  blink.gif browser & YouTube history did not turn up anything. Asked them to investigate but don't know how long it'll take them to get back to me...
*
This is exactly the same problem I'm experiencing! Did you port out of another telco? My wife's 1gb plan doesn't ever get throttled. This is a problem on their end. I mean c'mon, 1.4gb a day for just browsing and facebook? Bullshit I say.
ccmd
post Mar 29 2013, 09:57 PM

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QUOTE(bem69 @ Mar 29 2013, 08:58 AM)
This is exactly the same problem I'm experiencing! Did you port out of another telco? My wife's 1gb plan doesn't ever get throttled. This is a problem on their end. I mean c'mon, 1.4gb a day for just browsing and facebook? Bullshit I say.
*
Nope, been with celcom since forever. This is the first time it happened. Did they move the decimal places or what?

Have you used other apps to track your data usage and compare to what they recorded on the OCS site? I reset the iPhone usage stats on 27/3 and wanted to compare with what they recorded. They still haven't updated for 27/3 while I can see usage for 28/3-29/3 on the site. So strange.

Definitely calling them again on Monday to see what they've come up with. Will quote other people are experiencing the same thing as well and see what they respond. If it's unsatisfactory, I'm definitely reporting to SKMM.

bem69
post Mar 30 2013, 01:29 PM

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@ccmd Yes I tried monitoring my usage using an app and Onavo's app. Both recorded usage as I expected it to be and FAR from what Celcom's amount.
rmvalues
post Mar 31 2013, 11:20 AM

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QUOTE(bem69 @ Mar 30 2013, 01:29 PM)
@ccmd Yes I tried monitoring my usage using an app and Onavo's app. Both recorded usage as I expected it to be and FAR from what Celcom's amount.
*
Celcom stat is more or lesser than your stat ?
bem69
post Mar 31 2013, 04:31 PM

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my stats much lesser.
rmvalues
post Mar 31 2013, 04:38 PM

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i see.

since I can't check the usage at my ocs, so I can't compare it with my iPhone stat.
ccmd
post Apr 1 2013, 12:01 PM

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QUOTE(bem69 @ Mar 31 2013, 04:31 PM)
my stats much lesser.
*
Me too. I think there's something seriously wrong with their tracking system.

31/3 - I did not switch on 3G at all but they recorded me as using 175mb of data, 169 mb for messaging? mad.gif DataMonitor showed only 45mb usage thru wifi.

CS was super unhelpful. Can't even estimate how long it'll take to solve the issue.
bem69
post Apr 1 2013, 12:08 PM

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QUOTE(ccmd @ Apr 1 2013, 12:01 PM)
Me too. I think there's something seriously wrong with their tracking system.

31/3 - I did not switch on 3G at all but they recorded me as using 175mb of data, 169 mb for messaging?  mad.gif DataMonitor showed only 45mb usage thru wifi.

CS was super unhelpful. Can't even estimate how long it'll take to solve the issue.
*
Yeah, I made the mistake of adding 1GB for RM15. Bad news. The speed throttling is still there and I'm stuck with 1.7GB of Internet usage that I can't finish because of the slow speed. Blasted them again for on Sunday. I think I'll give it one more month. So far, every month in my three months brought me problems with their sucky usage tracking, customer service and bill shock. Their CS do not know how to rectify the problem, better I just talk to the wall. That's about the same progress I get from Celcom. Will have to think of where to port out next. Sigh.
rmvalues
post Apr 1 2013, 03:17 PM

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QUOTE(bem69 @ Apr 1 2013, 12:08 PM)
Yeah, I made the mistake of adding 1GB for RM15. Bad news. The speed throttling is still there and I'm stuck with 1.7GB of Internet usage that I can't finish because of the slow speed. Blasted them again for on Sunday. I think I'll give it one more month. So far, every month in my three months brought me problems with their sucky usage tracking, customer service and bill shock. Their CS do not know how to rectify the problem, better I just talk to the wall. That's about the same progress I get from Celcom. Will have to think of where to port out next. Sigh.
*
If you did not bond to any Celcom contract, then you are freely to port out anytime.

I'm stuck on their bad 3G coverage area, half of the time can't really enjoy the 3G, and bond to 2 years contract, can't port out though, unless paid the penalty...

What if you tried to bring up this case to SKMM first, let's Celcom work hard and treat your case seriously.
bem69
post Apr 1 2013, 03:47 PM

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QUOTE(rmvalues @ Apr 1 2013, 03:17 PM)
If you did not bond to any Celcom contract, then you are freely to port out anytime.

I'm stuck on their bad 3G coverage area, half of the time can't really enjoy the 3G, and bond to 2 years contract, can't port out though, unless paid the penalty...

What if you tried to bring up this case to SKMM first, let's Celcom work hard and treat your case seriously.
*
Yeah, I'm not taking any plans now. I was suffering with digi's 2 year plan hahaha. I'll probably jump ship to Maxis Surfmore75. No plan of course.
rmvalues
post Apr 2 2013, 03:00 PM

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QUOTE(bem69 @ Apr 1 2013, 03:47 PM)
Yeah, I'm not taking any plans now. I was suffering with digi's 2 year plan hahaha. I'll probably jump ship to Maxis Surfmore75. No plan of course.
*
then it's good for you. and thanks to mnp.

you can jump over here and there until you found a satisfactory provider. rclxms.gif
ericpires
post Apr 2 2013, 04:28 PM

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From: Highbury House, 75 Drayton Park, London


Should i change my plan from i98 to Mpro Plus at RM88 per month with 5gb data? currently on my i98, i only have 2gb data.
bem69
post Apr 2 2013, 06:28 PM

K-Bem
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2,658 posts

Joined: Jan 2003
From: Given Not
QUOTE(rmvalues @ Apr 2 2013, 03:00 PM)
then it's good for you. and thanks to mnp.

you can jump over here and there until you found a satisfactory provider.  rclxms.gif
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Well, I just got a call from Celcom and they admit that their data tracking was problematic. They gave me 4.3 GB of data for my usage. Since my billing cycle ends on the 8th I requested for 1GB to be used this month and the rest on the next month. This was on the phone. Now I got my speed back. But looks like I just have 1GB to use while my actual usage left is actually 1.570MB. And they're still putting me on a 5GB old plan and not on the new 3GB plan I paid for.

Sigh, at least I have my speed back. I have no idea if they are ever going to put me on the 3GB plan. As much as I like a 5gb plan, the data tracking is horrendous. I get speed throttled for using less than 2GB actual data.
rmvalues
post Apr 3 2013, 10:50 AM

RMvalues
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Joined: Apr 2009
QUOTE(bem69 @ Apr 2 2013, 06:28 PM)
Well, I just got a call from Celcom and they admit that their data tracking was problematic. They gave me 4.3 GB of data for my usage. Since my billing cycle ends on the 8th I requested for 1GB to be used this month and the rest on the next month. This was on the phone. Now I got my speed back. But looks like I just have 1GB to use while my actual usage left is actually 1.570MB. And they're still putting me on a 5GB old plan and not on the new 3GB plan I paid for.

Sigh, at least I have my speed back. I have no idea if they are ever going to put me on the 3GB plan. As much as I like a 5gb plan, the data tracking is horrendous. I get speed throttled for using less than 2GB actual data.
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since they decided on your favor, just monitor for another months, see how much data you can use and how is everything going on.

glad the hear that they finally listen to customer. smile.gif
ccmd
post Apr 3 2013, 10:52 AM

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Joined: Jun 2010
QUOTE(bem69 @ Apr 2 2013, 06:28 PM)
Well, I just got a call from Celcom and they admit that their data tracking was problematic. They gave me 4.3 GB of data for my usage. Since my billing cycle ends on the 8th I requested for 1GB to be used this month and the rest on the next month. This was on the phone. Now I got my speed back. But looks like I just have 1GB to use while my actual usage left is actually 1.570MB. And they're still putting me on a 5GB old plan and not on the new 3GB plan I paid for.

Sigh, at least I have my speed back. I have no idea if they are ever going to put me on the 3GB plan. As much as I like a 5gb plan, the data tracking is horrendous. I get speed throttled for using less than 2GB actual data.
*
Good to hear you got a solution. I'm still waiting to hear from Celcom.
bem69
post Apr 3 2013, 11:21 AM

K-Bem
*******
Senior Member
2,658 posts

Joined: Jan 2003
From: Given Not
QUOTE(ccmd @ Apr 3 2013, 10:52 AM)
Good to hear you got a solution. I'm still waiting to hear from Celcom.
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You should just call them again to ask for the status. They sure take their time if you don't turn on the loudspeaker.

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