Dec 26 2012, 11:46 AM
QUOTE(bennybrick @ Dec 26 2012, 01:31 AM)
hi guys after 10 days of using my iphone this morning sudd it had no 3g, so when i called celcom line i found out that my phone is barred due to 3g usage of 1gb(which i had to pay 200+ for that) cuz my data that i subsribed is just voice plan and not including data ! but i thought i have subscribed to the first prime package where there is 3gb data for that !! haizz they said they have to investigate only will issue rebate to me but clearly this is their fault as upon registration the first prime package was the only package available right?? anyone having this issue as well?? dah lah battery drain fast .. now sumore got this kinda problem as well ;(
Mine even worse, barred my line as they claimed that I exceeded the credit limit due to the penalty of early contract termination. After checking, I did ended my contract 2 days earlier as I was on the pre-order during last year's 4S. When I check with Bluecube Iconic, they said the penalty is waived for those pre-order. My line was therefore unbarred through Bluecube Iconic. The thing is, none of them told me about this during launch day, else, I would have waited 2 more days to take my pre-orders.Worse still, after 2 days, my line was barred again, for the second time, claiming the same stupid reason. I have to top up 200 ringgit into my account just to unbar it as it was on Sunday and I needed to make calls. I was being pushed around by CS and the Celcom branch in PJ and I don't think I will go back to Sunway Iconic every 2 days just to unbar my line due to the mistake they made, what a terrible service. This will be the final time I use Celcom, will definitely port out after contract ends next year.
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