Was in Subang Parade Blue Cube yesterday to sign a contract, but need to get new number. They can't do it here (because they are dealer), only available at celcom centre. Oklah fine, then i opt for outright. They have a lot of stock (im looking for 16 black) but the tricky part, the phone bundled with accessories i.e screen protector & casing. Altogether need to pay RM2499.

The casing price is RM79 + screen protector RM59 (according to the salesman), total RM2199 + 59 + 79 = 2337. OH man they still markup the price. When i asked i just want to get it outright at price RM2199, they say can't because company not allowed to do so. Ok fine, so i just walked out the shop.

Entered next to Bluecube, 'IStudy' shop (as stated in mall directory) and supposed they are Apple authorised reseller. Asking for the phone, they sell it at RM2299. I was like whatt??! Then i ask why is Apple Online Store selling at RM2199 and your shop at this price? The lady said oh like that one, our comp bought at 2k++ price, u go to every shop here also they sell approx at this price. Ok fine, again i walked out from the shop.

Why every shop selling at different price just to make profit? On my out from the mall, saw the Cube right at the entrance. Asked the boy, yup retails at RM2199 but unfortunately the phone is out of stock. Maybe will be restock in 2 weeks time.

Know its not easy to get a unit these days, but frustrated with the sellers attitude just want to make easy profit when the item is hot and oos everywhere plus with the ppl eagerness.

Just sharing my experience, as consumer you have the rights and don't  get fooled by the marketing strategy. I'm still looking for one, Apple Store will be my last resort.

Just downloaded my December bill.

Bloody celcom charged me 5 bucks for the nano sim. I double confirmed at the Penang celcom branch while getting the nano sim from the customer representative. She said if u're buying the i5 from celcom, then no charges for the nano sim. If just want to change to nano sim then charge 5 bucks.

Now they charged me 5 bucks for the nano sim. Small amount I know, but I called in to the CS @ 1111 to enquire. The CS can't even speak proper english and best part is she said less than 1 yr customer with celcom have to pay 5 bucks for the nano sim. I asked to speak to her manager, she put me on hold for about 10 mins, came back and ask me to go bck to Penang to look for that representative that spoke to me and ask back the 5 bucks for her.

For goodness sake, what the hell is wrong with celcom man?

Yeah but logically speaking they shouldn't charge because I bought the phone from them.

Nvm, give them till next month to refund me, if they don't I'll make a fuss again. =P

I was told the same thing by Celcom CS last time albeit that's when I'm going to subscribe Celcom Biz, but haven't experienced any cut off yet. Looks like they're a bit forgiving.

I exceeded my quota then celcom sent msg that i will be charged for the usage after exceeding. I straight turn off my data. Should i just ignore the warning or not?

Celcom like so evil, i thought it's just hearsay but it's true.

While i was hotspoting, my internet connection halted and all the sudden i received sms from 2888 (celcom) that my data usage already 100% please send broadband vol to 22188 to top up.

[attachmentid=3305961][attachmentid=3305962]

OMG, this is the worst even for the additional 1GB top up is free, to be disconnected like that is so annoying. Have to wait at least 2 minutes after you hv done with the top up procedure.
Dang. What happen to "slowing down the speed when reached 100% usage and speed back to normal after the top up policy"?

I agreed with you. Already 2 bill cycles, I still can't check my usage.

Your bill show any data usage? Mine never show any data usage, just written mAdvance - RM 58. that's all.

are you new Celcom customer or convert from existing postpaid plan to iPhone contract plan ?

I converted from exec50 to iP 5 prime + madvance. 2 bill cycles no data usage. 

Agree with you, all telcos have problem, quite stupdi funny.

log your report to skmm http://aduan.skmm.gov.my/

I think at the moment, I won't alert and request them to fix my quota problem, since I can use it normally. I will try see can exceed how much quota and still can enjoy high speed ?

If they charged me, I'm sure file a complaint to skmm.

Why you port out from DiGi ? due to their cheap quality network issue ? If you're ok with their network, then you should try again DiGi new smart plan.

Thanks for the info bro. Now i know why they still displayed 5.0GB on my Vol Status where as i just downgrade my data plan end of last yr from 5gb rm98 to 3gb rm58 on top of my company call plan. But last month i exceeded my 3gb limit but still no block or speed throttle. Lucky me...

Anyway, if you jb your phone, there is a tweak which able to display current download & upload activity (if there is any) at the status bar (it'll replace the time when there is any activity). It is exactly the same data as the cellular data usage in the setting. So that you wont miss any current download/upload activities without any hassle to manually check the info in the settings. The name is Data Usage Monitor.

I see.

I read a lots of feedback from all telcos subscribers, all have their own problem.

If you really want guarantee to be reached, you and your wife better carry 2 different telco (C, D, M, U) sim card. Don't carry 2 MVNO (TuneTalk, Happy, XOX etc), cause they are using main telco networks. For example, you use D, and MVNO (Happy), when your D have problem, Happy has too, cause under same network.

Currently experiencing this problem too! 1.2gb in 3 days when most of the time I have 3G switched off since home & office have wifi. They've capped my speed since I'm on the 1gb plan. So fishy because I've only used around 100mb per month before this.

I've called up CS and they can only say I've used it for browsing? What kind of website incur that much data  browser & YouTube history did not turn up anything. Asked them to investigate but don't know how long it'll take them to get back to me...

Me too. I think there's something seriously wrong with their tracking system.

31/3 - I did not switch on 3G at all but they recorded me as using 175mb of data, 169 mb for messaging?  DataMonitor showed only 45mb usage thru wifi.

CS was super unhelpful. Can't even estimate how long it'll take to solve the issue.

If you did not bond to any Celcom contract, then you are freely to port out anytime.

I'm stuck on their bad 3G coverage area, half of the time can't really enjoy the 3G, and bond to 2 years contract, can't port out though, unless paid the penalty...

What if you tried to bring up this case to SKMM first, let's Celcom work hard and treat your case seriously.