Just call them, dial 1111.

Found this under the celcom iPhone 5 Plans terms & condition.

Item no 6.
When customer has fully utilized his Mobile Internet/Data Broadband, system will automatically block his usage and if customer wants to continue, customer can purchase Volume i.e. Fair Usage Policy – Refer to Celcom Mobile Broadband: Fair Usage Policy.

Couldnt find the Fair Usage Policy

No bill shock (due to data plan)= Yes
Seems like Maxis has taken Celcom perk(throttle) & Celcom make the opposite move (but at least they stop the data plan)

This post has been edited by decavalera: Dec 22 2012, 08:14 AM

Thanks, been 2 yrs using celcom broadband & i didnt know bout this.. Lol..

Just registered to the OCS last week & downgrade from rm98 to rm58(corporate) plan since normally i use less than 3G monthly...

I think the best way is go to any branch (not cube) & register your complain. They'll deduct it back for your Jan bill.

I did it last Sep, about using plan data oversea. Celcom clearly state the T&C on their official website, but still overcharged againts their website statement. Lodged complain & got my refund in Oct bill.

This post has been edited by decavalera: Jan 5 2013, 03:04 PM

Last time throttle. Now stop straight away unless top-up, havent exp it yet, but thats what being told by celcom lady at their branch

Guess its the ip5. My wifes ip4s line always more stable & sometimes constantly 1 bar extra than my ip5 signal strength..

I thought their iP5 plan & other data plan opt for throttle now...

Good for you...

Eventhough my plan quota is lower, the replied msg always showing Allocated: 5.0 GB

Of course. Now can change to any Telco & using any number

In my case, i'm using old plan & used with the outright ip5. So far, already reach my 3GB Data Volume for the mAdvance plan. Maybe this plan still use throttling policy.



Normally 6Mbps for download. Even 3Mbps is gud enuf..


This post has been edited by decavalera: Feb 15 2013, 12:42 PM

Sorry, just tested again & the speed still can reaxh 6Mbps. Now already reach 3.1GB.

Yours which iOS version? 6.1.2 should solve you issue

Guys, which Celcom branch open on Sunday & have iP5 stock (preferably 32G)?

Thanks a bunch for the info

Thanks for the info bro. Now i know why they still displayed 5.0GB on my Vol Status where as i just downgrade my data plan end of last yr from 5gb rm98 to 3gb rm58 on top of my company call plan. But last month i exceeded my 3gb limit but still no block or speed throttle. Lucky me...

Anyway, if you jb your phone, there is a tweak which able to display current download & upload activity (if there is any) at the status bar (it'll replace the time when there is any activity). It is exactly the same data as the cellular data usage in the setting. So that you wont miss any current download/upload activities without any hassle to manually check the info in the settings. The name is Data Usage Monitor.


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Haihhh... Nvm lah...

I always got the longer version reply. The only diff this month is i used about more than 1GB than what the vol status reply... What a joke...

Lol... No wonder i cant get LTE for the past 2 weeks eventhough at the LTE area... I thought no need to change sim...

Same with my exp. Been wondering of when i'll be using LTE from few months ago. After received the carrier update setting for LTE since end of May, later heard that only selective customer able to enjoy it. So nevermind. Then about 2 weeks ago, dialled 1111. I was told that:-
1) my simcard is 3G version, need to change at only 2 available 4G simcard branches which are either Jalan Semarak or Sunway Pyramid
2) my no is under my company (in fact my ex-company) acc package so celcom has not yet open 4G to this type of customer.
So i checked & confirm that my simcard is 3G version. But due to the 2nd item above, i didnt go & change my sim.

But about 10 days ago i received SMS from celcom that my line now able to enjoy LTE for free until end of this year. So i still tried & went to the place listed in the 4G coverage area, but still unable to get the LTE signal. So i guess it must be the sim.

Finally, last friday i went night to sunway pyramid branch to change my sim. After talked to the guys at the counter, they said, actually no need to change sim, they just need to activate in their system & upon checking they confirmed that my acc has been activated. Then after i reached out my phone to unlock it for them to have a look, suddenly wollaaa the LTE symbol already appeared.

Conclusion, no might need not to change sim unless yours is the cut version of micro sim. The coverage still under development (standard answer) so thats why, i wasnt able to detect the LTE earlier (i might turned the LTE toggle off too). And there is no extra charge, since it is a speed signal same as 3G. So the sms about free service until end of this year also not true (this sunway pyramid guy might telling wrong info which i don care that much cuz i am able to enjoy LTE now)

Anyway, mine is 6.1.2 JB



Got a new nano sim for my wife too (currently use ip4S) so that she can straight away use my ip5 after i buy ip5S. Activated LTE service, no 4G print on that new nano sim too. So need to use the nano to micro adapter for 2 weeks.

Most important info, was told by them that this branch will sell outright ip5S (w/o plan) on the 2nd day which is Friday 1st Nov. So most prob i'll be there to buy my ip5S.

This post has been edited by decavalera: Oct 20 2013, 11:11 AM