That is applicable IF the official warranty still valid. Now it is said that the warranty is already void beforehand and the buyer bought the item due to the misleading advertisement, it is another story.

I usually tell my customer within 3 days come back to me if any defect is found to ascertain that the defect so that i can refund or reach a settlement. After that it is official warranty that protect the user.

Now, it is up to them to proof that silverfire KNOWS that it is faulty unit before selling. I also doubt he would do that if he know in the first place.

this is the potential issue i am trying to solve. Trading with too many subjects for the 2nd hand stuff. It is a challenge to check everything and mistake or overlook can happen in the first place.

Apis lua_lua also don't know?

This post has been edited by Quantum_thinking: Jul 31 2012, 12:08 AM

Me being online doesn't mean I'm obligated to give an answer to whatever accusations that are made against me. On the contrary, according to forum rules, I'm given a grace period of 1 week to provide an answer to any question given. Having said that, I will give my answer and asks a few or maybe just a question 6 days later. Cheerio!

P/S moderators and trade enforcers have already been notified

This post has been edited by Silverfire: Jul 31 2012, 01:33 AM

Keng

From the first seller want to cheat...demo unit said used unit..then the biggest cheating is seller provide wrong warranty info..FULL REFUND....and strip off his safe trader ....shame on u seller...

Yeah,
fail to notice that the warranty stated in your Sales Thread is VOID to begin with.

THis type pf attitude means YOU intend to cheat in the 1st place.

Apis_LuaLua...Please take notice of this.
This Seller is just too much.



This post has been edited by MakNok: Jul 31 2012, 12:14 PM

This problem involves 3 party
1. Seller's friend that probably cheated at the 1st place
2. Seller, which is from my point of view is unable to accept the situation + a little bit of arrogance + SAFE TRADER
3. Buyer, who was sold on false information. EG: warranty.

Perhaps the seller is overprotective of his friend,
or he also didnt fully check the lens and bought from his
friend in order to make profit here (then refuses to admit that he was careless too),
Or he knew the lens was broken but decided to sell it anyway.

Nikon definitely proved that the lens was already damaged before it was sold, and the lens wasnt repaired.
What to do now? Seller's friend probably the one that knew everything right from the start.
So they should deal with him/her 1st to get further explanations.

Complicated.

Glad to about this news and stand at the right side

When no evidence from TS you didn't take long time to reply. But now when there is evidence, you take long time to reply. I thought you prepare for this since you did nothing wrong lol Well the safe trader tag need to be take down

Fully refund or give the seller dispute la..feel sorry for buyer...

Well, it'd be interesting to see what others say(provided they have all read properly). I already have my answer and question on the ready but like I said, I will state them 6 days after.

Feel discontent with my attitude? Well, I'm not gonna make any baseless accusations here. You'll know it yourself.

What an attitude from a safe trader to solve his dispute, it just like dragging the case better than solving it ASAP.

He's trying to buy time and dragging this case...not sure for what...but yes he's an arrogant little blue hair boy...zzzzz

Look here:

Buyer purchases based on warranty which is 7 month as per your Sales Thread.
I am sure if he face some problem, he rather deal direct with Nikon itself.



Caveat:

The problem now is the that "nikon lens" got "history" at Nikon Center itself as proven by buyer.

Obviously,
Seller is trying to sell a "badly mangled" item which look "awesome" on the outside.

Maybe Seller don't know about the "history" on the "sick Nikon lenses" as well as his friend could have hide the fact from him.
It could be that seller friend also take advantage of him since he know that our seller here have "vip" SafeTrader status in lowyat which will enhance the chance of selling it.

BUT that doesn't absolved his GUILT as he is a Trader 1st and foremost.


If Seller still doesn;t want to solve the matter,

I am sure with the police report/letter from NIkon and printout of Buyer Sales Trades here...
Seller should file to Consumer Tribunal online.

Escalate to Police as well it is is blatantly cheating case with the supporting document.

Remember Silverfire,
once police report is make aginst you,
you are obliged to attend an interview

it is not nice to hangout drinking coffee at police interview room.

i have experience it before while helping out to bail my friend, ended up like going clubbing all night long until wee hour in the morning.


This post has been edited by MakNok: Jul 31 2012, 01:58 PM

nothing complicated as this deal is between seller and buyer only.
there is no end if seller telling he buy/selling from his friend.and his friends buy from his another friends and his another friends drag other another friends and so on.
whatever it is. seller must make full refund as lens is damaged from first place.
Nikon definitely proved that the lens was already damaged before it was sold, and the lens wasnt repaired. but seller advertized the item condition is awesome and still got warranty from nikkon although it is not
What to do now? full refund

It is very clear now why he didn't post the back photo of the lens in the first place...it' bcoz he already knew the missing screws problem...he's an accomplice all along...

And what are you? As long as you're being less courteous, I have no reason to talk to you like a human being.

Bro,

Please be reminded that there are trader also lose the safe trader tag due to the behaviour as well.

Right now, since people have present their proof, you should consider doing the right action. i know some of their comments are not "friendly"(i do not want to use more harder words), but what your posting now shows that you are not serious in getting this issue resolve as soon as possible.

It is understood that you may need time to investigate issues. I also being grilled by customer (until i was kinda upset feeling wanted to pouch him, but i did not do so.) when i do something wrong, but issue is resolve with me footing 80% of the unit sales figure as a compensation. Case solved after that.

Do remember mods and other people are looking at what you are posting now.

This post has been edited by Quantum_thinking: Jul 31 2012, 03:10 PM

I demand FULL REFUND from u boy. Before 7th July or I will make a new report and we will see your luck from there. Wasting my time only.

Now, I have already used less instigating words to describe how some people are acting. First owner of the lens has already been notified. Like I said, 6 days after. I already have my answer and question for now but it doesn't seem wise to give any statements before things can be further clarified.

It seems that readers are missing a crucial point from the previous quotation, I'm not sure if anyone has noticed but I believe 6 days is a long time for people to go through the posted material more than once.

I have already extended every courtesy but it just seems the guy just doesn't appreciate it and starts calling names and making personal attacks.

This post has been edited by Silverfire: Jul 31 2012, 03:39 PM

The same can be said for you. Cheers.

Wow u need 6 days to post? When it's my turn u keep pushing and call your friends to pressure me here? Why need 6 days if u're truly innocent? Post it now lah!