i believe from that nikon's letter can conclude all already, why need to investigate?

my side of opinion : seller already knew the defect, i mean how come the screw thread can loose out in like 1 month (i think i said it right)

no one will check that part, seller sold it and hoping buyer wont noticed it, furthermore give him no warranty, well 'safe trader' right i mean who wouldnt believe that?

just refund la...aiyoooo apa mau bikin susah2

p/s : after this i wont believe any of safe trader tag anymore, best that way i think

Yes since it is between you and the SAFE seller. Nothing to do with the first owner. I think he will give the same reason, "no money for full refund".

Seller made it clear that he is not selling behalf of his friend, so why is seller try to get the first owner involve on this case?

To clarify about the item?

Already PMed bro Apis_LuaLua and bro metsatsu....still no reply...

give them some time bro, no worries, they will help out ;D maybe they are reading the whole stuffs from page 1 till now

For other future comments:

1. In the sales thread, TS stated that the photo by lens which means that the photo is not the photo of the lens. It is understandable if you don't understand that simple English but please stop mentioning about the photo.
2. Before everyone keep asking TS to refund because he is at fault, are you sure that the buyer did not intentionally do anything to the lens in the one month's period just because he don't want the lens anymore and need the money. He may denied it butwho knows the truth ? However, silverfire may also be the one that knew the condition of the lens but hiding the fact that he knew about the screws.
3. A reminder to all sellers and buyers, please check your used items to make sure that the items are still in a good condition before you all engaged in any sort of trades. This is to avoid this kind of dispute in the future. We won't know who is actually the one that is correct or wrong in this situation. Furthermore, this matter occurs after a month which made everything much more worse.
4. Stop mentioning the word 'safe trader' and 'demo set'. This both words has nothing to do with this dispute at all. Safe trader doesn't mean that tag is going to be there forever. Demo set is used set. As long as it is usable, I don't see the point of mentioning it. If you want a totally VIRGIN set like TS stated earlier, get a new one then. A used set is always not a VIRGIN set no matter how many people used it. I don't blame you if you don't understand it.

5. Stop arguing and wait for Apis to settle this dispute. At this moment, both sides are possibly wrong. Someone is lying or both of them are telling the truth. Simple as that. So stop arguing and chillax a little.

Your comments as if those proofs from Nikon were not there.
And for the demo issue, used set (1 owner) with used set (3-4 owner) same or not? Don't act clever here la bro! U're just making things worse!!

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Added on August 1, 2012, 1:19 pmNikon report clearly stated the damage done before I got it ok? U think I'm so cheapskate bringing up this case to return the lens and get my money back??? *edited comment made in rage*

This post has been edited by Izwan898: Aug 1 2012, 01:25 PM

Why so rage my friend? I did not say that you are wrong. I am saying that some cases are like that where users intentionally spoiled their things to get back their money since they do not want the item anymore and need the money. Furthermore, I state clearly that you MIGHT be wrong and silverfire also MIGHT be the one that should be responsible. Plus my comment is not directed to you. It is directed to other forumers that want to comment on this thread to think carefully before blaming it all on either you or silverfire. If you did nothing wrong, there is no point raging on my comment which I said you MIGHT be wrong and if you are not wrong, why rage? Always make the wiser step. If you don't like my comment, then you can always choose to ignore it. Learn to control your temper

Sorry lah bro...I thought u're saying I did anything to that lens till it broken down and bring up this case to get back my money...haiz...ramadhan month have to be patience more...so sorry...

You can see from the first owner repair report, it stated missing screws...yes the screws were already missing before silverfire send it to me...

So now how ? No action taken ? Obviously seller selling this with 2 missing screws . Either he didn't know or dont wanna know or trying his luck. Safe trade ? Hurm...

Relax bro. I no angry. Understand your feelings. Just want other forumers to stop blaming either you or silverfire before Apis clear the dispute. Patient

yo bro,
your comments here is inappropriate.

as proven by buyer with diagnostic from NIkon when the original owner send in for repair.
"missing screws...faulty parts" as per Nikon quotation.

Current buyer send in.....same diagnostic and same PRICE quotation from Nikon.

MEANS it is faulty LENS in the 1st place.

This is definitely not the RIGHT comment
"are you sure that the buyer did not intentionally do anything to the lens in the one month's period just because he don't want the lens anymore and need the money. He may denied it butwho knows the truth "

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Added on August 1, 2012, 4:42 pmthere is a serial number for each Nikon lens when sending in for checking.
It is a normal practice to identify who is the owner.


This post has been edited by MakNok: Aug 1 2012, 04:42 PM

Yes...

"are you sure that the buyer did not intentionally do anything to the lens in the one month's period just because he don't want the lens anymore and need the money. He may denied it butwho knows the truth "

These words really hurt...that's why I'm so mad last time...haiz...

For other future comments: Please dont be like this guy. Go understand whats the dispute is all about, progress that had been made, evidence put up. Seriously, your comment will looks okay 10pages back, but now there is this information from Nikon, isnt the truth very much there now?

worst comment and suggestion i read in this topic...

We dont need Apis (no disrespect) to come and settle. We as viewer, upon understanding the whole story, give our opinions and comments. Nobody can force anyone refund etc. THAT IS THE WHOLE POINT of having dispute thread? (otherwise make it private and lock it pls)

See the rules below

1. The moderators are not here to resolve your disputes, neither are they here to help you out. This subforum is for you to resolve your disputes in an organised and easy to follow manner.

Just one question for now: Why is there no name on the previous repair quotation?

nikon policy not to expose personal data and address to 3rd party i guess?

Don't be putar alam la seller. Just refund. Case closed

They cannot expose personal informations to 3rd party. Their company policy. Its sufficient for this case that it says the screws were missing from the beginning. Don't try to find a loop hole here. If u don't have good reasons, don't post. Yes I'm talking to u silverfire smurf boy. Full refund. Cakap banyak xguna.