Forumer you are complaining against: Silverfire aka Tan Chia Way aka Cruxiaer Tan

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Item being sold/bought: Nikkor 50mm 1.4D

Original thread link: [SOLD] Nikkor AF 50mm 1.4D

Date of transaction: May 3 2012, 08:42 PM

Details of the complaint :

Ok here's my story...bought a lens from a safe trader nick Silverfire last May for RM800...when the lens arrived, I saw the receipt states that the lens was a demo unit. For a safe trader, he never mentioned that the unit was a demo unit. He said that the lens was his friend's so he never saw that lens actually. Now that gets me confused. So I requested that he refund me back RM200. He said that he's out of budget already for that month and asked me to only pay RM100 instead. So I agreed considering he's still a student. The next month, he paid me the agreed RM100.

After having the lens for a month, I realized that the lens was a bit loose....I'm thinking maybe it's normal for a D lens...Then, one day while I was shooting in a dinner event, the lens failed to focus. I opened the lens and saw the back of lens that it's missing 2 screws. That answers why the lens feel a bit loose in the beginning. Yes, it's my mistake that I never checked the lens thoroughly when I got it at the first place. I admit my mistake on that part.

So, after realizing that it's missing 2 screws I told Silverfire about that and he said just send the lens to Nikon Service Center and claim the warranty. So I sent it to Nikon at PJ....e r

Today Nikon called me and quoted RM1202 for the repairs. They said cannot claim warranty since the unit is missing 2 screws.

And you guys can see from this picture that it shows Nikkor 35mm 1.8G not the real Nikkor 50mm 1.4D that I bought. That explains about the missing screws. Why he didn't post the real picture instead? He's hiding the fact that the lens was already missing 2 screws in the first place. Right?

And here's the quotation I got from Nikon today:

So what do u guys think? How to settle this dispute? Please help me guys.



LATEST UPDATE ON 30TH JULY 2012

Please be patient

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Added on July 30, 2012, 2:48 pmJust got an update from Nikon Service Centre....



This is the quotation given by Nikon Service Centre to the previous owner dated 27th April 2012. You can see from the report that it's already missing those screws.




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And from my quotation received on 5th July 2012, you can see stated there the same service order number quoted on my quotation stating that it's already been sent to Nikon Service Centre PJ before...

So what do u guys think now?

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Added on July 30, 2012, 2:50 pm

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Added on July 30, 2012, 2:57 pm

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By mrnastey at 2012-08-01



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This post has been edited by Apis_LuaLua: Aug 3 2012, 10:52 AM

First off, I said I got it from a friend, I didn't say I'm selling it in behalf of my friend. Do you still have the sms? Or do you want me to post them here?

As for the photo if you can read properly, I said photo by the lens, not photo of the lens. Photo of the actual lens itself is posted outside the spoiler. Now the thread hasn't been edited since 3rd of May. I posted a total of 2 photos of the lens, one of which I moved to a new link, as follows:


The actual date that I received the complaint regarding the broken lens is on 1st July. As stated, I suggested him to return it Nikon Centre for repairs.

That's all the clarification I'm going to make.

This post has been edited by Silverfire: Jul 19 2012, 12:43 AM

Our sms already gone la bro...my phone delete old smses...anyway for your own defense, please post the picture that states the screws were still there before you post it to me. Is it logical that I lost 2 screws??? Cmon la bro...

Well unfortunately I did not say that I have a photo of the back of the lens.

Then how could u said that it was me that lost the screws? Now it's clear that u're selling a faulty demo unit advertised as a new and working unit. I will post the picture of the receipt later for everyone's judgment. I bought this lens because of your safe trader tag bro. How could u do this? I trusted u in the first place....

Unfortunately for you, I did not state that the lens was new but working, yes, while I had it with me.

This post has been edited by Silverfire: Jul 16 2012, 03:17 PM

Yes the lens was working. But how can u explain the 2 missing screws?

I can ask you the same question and you'd give me the same answer.

Now how to settle this dispute?

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Added on July 16, 2012, 3:42 pmRefund back my money and I will post back to u the lens. Settle with your friend why it's a demo unit and missing 2 screws.

This post has been edited by Izwan898: Jul 16 2012, 03:42 PM

It's already about 1 month+ the lens is with you. I don't think fair to ask seller full refund. About the lens being a demo unit I'm sure what the big deal is since it's a 4month+ used unit. BUt if the seller stated the unit as new and you got a demo unit instead then that should be a problem.

Yes I agree...but he should refund some if not all...bro, demo unit is different from a new boxed unit...a demo unit is an item that everybody have been playing with it, try it, touch, hold and everything for we dunno how long....simple to say it's not a virgin unit...UNTIL someone buys it...am I right?

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Added on July 16, 2012, 4:27 pmSorry if I sound a bit rude and harsh...

This post has been edited by Izwan898: Jul 16 2012, 04:27 PM

whether it's demo unit or used unit.

Seller had inform it's used and already had send to you

It's your own responsibility to check the item at the time when you received it. And you also had agree for the rm100 compensation for demo unit

Not after 1 month plus, then only say missing screw

You can say it's seller fault, seller also can say it's yr fault.

The missing screw issue, no one can justify on it.

You just need to take this as lesson that you should check your item carefully.

I tot you already received the RM100 as compensation?
If you received it already then pls dont keep on saying this is demo unit or new unit, as u accepted the rm100 refund that's mean this is solved

As for the missing screw, after 1 month plus only u found out, if i'm the seller also I wont entertain u anymore as u have to check the item carefully when u first received the item.

i think tis is the 'RIGHT' answer... my 0.2cen

I'm just mentioning that it's a demo unit since he never mentioned it in his advert because it's kinda misleading when he's awarded with the safe trader tag...yes I agreed with the refund since I'm considering he's still a student...I didn't check the unit thorougly when I received the unit since I put my trust in his safe trader tag...and after 1 month only that I realised this unit is missing 2 screws because I rarely use the lens...it's working fine until the night when it fails to focus...then I tried to change the lens, the bayonet part just came out piece by piece...but the only thing I want to know, WHY he can't post the picture of the lens' back while he can post other lens' back picture when trying to sell it? Don't u think its fishy?

You should have asked all that question before sealing the deal with him. Dont buy before ur have cleared everything with the seller. And about the demo issue. I still dont think its relevant.

Yes I must say it's my mistake not realizing that picture was not the lens' picture in the first place...but from that picture, I can conclude that he's not an honest & safe trader...for that his safe trader should be revoked and let this case be a reminder to others...it's ok bro, only god knows what happened...but I believe in karma...thanks all for the advices.

Buyer already knows that it's a used set so there's nothing wrong for the seller to sell him a demo set. Like someone already pointed out, if the seller claims the item is BRAND NEW but sells you a used item, then it is clearly WRONG.

Looking at the seller's thread, it is clearly mentioned there that the condition is awesome http://forum.lowyat.net/index.php?showtopic=2329241&hl=

It could be misrepresentation by the seller because it clearly isn't in an awesome condition as there are missing screws and defects in the lens. I said "could be" because the defects were discovered a while later and it is unknown whether the seller was aware of such defects and knowingly sold it to TS.

If the defects were discovered immediately when TS received the item, then TS definitely has the right to ask for a FULL REFUND. But it was only discovered a month later.....it could also be contributed by TS himself (defects in the lens, NOT the missing screws)

So, now, still quite uncertain about this

I am confident that he knew there were 2 missing screws when he's trying to sell the lens...if he's really innocent, why don't he just upload a picture of the lens showing the 2 screws were still there while it's in his possession...it's really clear...but still, with his safe trader tag buyers will sometimes ignore those little details like what happened to me...I'm just frustrated that he's still with his safe trader tag when clearly he's not really honest when trying to sell his things...clearly not...

If you actually browse through all my threads of lens selling, you will notice that of 3 or 4 threads I'm selling lens, only 1 of them had a photo of the back of the lens. Again, all these threads had never been edited since the day said items/lenses are sold.

You think that I have a photo of every back of every lens? Sorry, I do not. Its not a standard to take a photo of the back of the lens. As a matter of fact, do you have a photo of the back of the lens dated 2 months ago?

I accuse of you of nothing yet you accuse me of everything. From the beginning of the deal, you had always threatened to open a dispute thread to defame me yet I held no grudge.