Fyi. CinemaWorld is actually a world cinema ch from ex employees of HBO Asia according to limited info on net. Features movies from UK, Spain, Latin America, Finland, Middle East etc. Ch is in HD but not indicated on the channel logo.

why no pm me i already pm u but u no reply i am waiting. thanks

Fyi. CinemaWorld is actually a world cinema ch from ex employees of HBO Asia according to limited info on net. Features movies from UK, Spain, Latin America, Finland, Middle East etc. Ch is in HD but not indicated on the channel logo.

wow.. ex HBO asia employees... nice screenshots, are the subtitles hardsubbed?

If no rain,it could be a dish alignment problem.ask installer to realign the dish again and ensure u recive all channels u subscribed.

kejap takde - was it black or some message on the screen?

Hi,

Hujan lebat hanya memberi gangguan berterusan dan bukan sekejap hilang gambar, kurang sesaat bergilir-gilir ada dan tiada. Berapa minit lama tiada gambar bergantung kepada berapa lama hujan lebat berterusan yang memotong pancaran satelit kepada cakera satelit (satellite dish) anda.

Tanpa maklumat yang lebih terperinci dari anda, saya fikir kami disini hanya dapat meneka sebab-sebab keadaan ini berlaku.

Klu tak hujan bole tengok tapi kadang2 kejap ada kejap takde.. klu hujan, langsung x bole tengok.. yg peliknya channel2 HD yg lain OK je.. Cuma HBO HD, ESPN HD, National Geographic HD, AXN HD je yg problem.. Kadang2 nk tukar ke channel HD yg problem tu mengambil masa utk loading.. 


Ok, allow me to go back to english.

I guess your situation maybe called "flickering" with the TV screen becoming black for about 0.01 seconds on and off which happened sometimes.

The BEST way for you to solve your problem is to call Astro Customer Support for help and if still cannot solve on the phone, request Astro to send their technician to come to your house. Maybe the problem is the LNB pointing to the satellite dish that was not aligned properly. I don't know the answer. If you recently changed to a new LCD/LED HD TV and the problem started, then call your TV seller to solve your problem. This is my common sense answer to you.

Already call who technician install my Byond.. just wait her come to my house.. maybe tomorrow

All of us here will not be able to know because of lack or not enough of info from you and its impossible for anyone here to come to your house personally to check. So this forum may or may not be able to find out the cause.

Here are a few questions that I believe many of us here may want to know too....

1) What are connections used from your Astro Byond ? Byond >> Amplifier >> HD TV ? Byond >> HD TV ?
  - Byond >> HD TV

2) What type of cable connections used ? HDMI ? Component Video (Red, Green, Blue) ? RCA (Yellow, Red, White) ?
  - HDMI

3) Was the setting in your Byond correct or wrong ? If your Byond was installed recently, many times the installer can be lazy to properly set the Byond box settings. Was 576p used in Byond settings and connected to full HD TV (maximum 1080p supported) ?
  - I think is correct.. this my 1st LED n Byond.. never installed before

4) Was your Byond installed many months ago with no problems and now only this problem appeared?
  - No.. just installed on this week.. 1st day after install, OK.. but on the night, problem coming

5) Did you change your old CRT TV to the new LCD/LED TV recently and the problem appeared. Do you know how to check and change Byond settings ? Did you change to different types of cables from RCA to HDMI after the TV change ?
  - If i using HDMI cable, need to check on the setting? which one?

6) Remember that sometimes it can be the HDMI cables that is causing the flicking problems. Why ? The HDMI cables can be "hanging" from Byond to TV which puts pressure on the cable head causing loose connections sometimes. Very good quality cables such as QED HDMI 1.4 cables (costing RM 400+) are very heavy and thick and can cause loose connections when hung from Byond, hehe.
  I dont think the problem come from HDMI cable because other HD channel OK.. just use free gift HDMI cable(takkan dia bg yg pasar malam punya)

7) Check your Byond software version. Is it version 3.0s ? Press the Byond remote [HOME] button and look below left. If you see "b.yond 1.2" or "b.yond 2.0", then maybe, I say maybe, old software is causing the flickering because of signal compatibility problems. If its not "b.yond 3.0s" then something went wrong when auto-update failed. Can be many reasons for this but that is not important for you now. To force manual update, just switch off power completely to Byond, wait a minute, then switch on. DO NOT touch anything and be patient. The TV screen will show.. "Update in progress...". If still cannot update, call Astro Customer Support for help and do a reset. I have already helped one of my friends whose Byond was still version 1.2 due to auto-update failure eventhough the set was put in standby mode. Updating to latest software may or may not solve your problem.
  - OK, i check later.. now my family tengah layan movie 

8) Two years ago, I also got signal lost and some flickering sometimes on my old Astro (not Byond) set. I found out that the head fastener connecting the satellite cable to the Astro box is a bit loose. Somehow the screw thread of the fastener was not tight. I used rubber bands to tighten it and problem solved. I have 3 astro units and when I changed one to Byond, the installer (who is my friend) found out that the previous installer used the wrong Head Fastener to connect satellite cable to the astro box. The older fastener used have a narrower screw thread lines so he changed to the correct type and now its really really tight, no problem getting loose !
   

* Oh, by the way Astro now put out info trailers on some channels to inform subscribers to put the Astro box on standby. I guess there is another update going on now.

There can be so many other reasons so my best advice is for you to read the blue text above. If not done, then do that first. 

enriquelee - channel is on starhub.

Kaspersky fan - all subtitles on starhub, whether SD or HD are all chosen by default fr starhub. We can't choose or disable them...

They should have offer [V] HD instead.

Have a good weekend!

if no rain, can watching but sometimes the picture blank then OK.
no any message appear.. just black screen
Thanks for fast response bro 

check the red fonts 

Where did Astro B4U go?

if no rain, can watching but sometimes the picture blank then OK.
no any message appear.. just black screen
Thanks for fast response bro 

check the red fonts 

I wonder when will all local football matches is covered in HD, unlike only finals last year?

Semestinya saya perlu tegaskan bahawa saya bukan pakar dan hanya memberi pendapat saja.

Mengikut penjelasan yang anda berikan kepada setiap soalan saya, saya fikir besar kemungkinan alat Byond anda menghadapi kerosakan yang tertentu. Kalau disebabkan oleh kabel atau kurang kesesuaian alat Byond dengan TV anda, kehilangan gambar sekejap masa akan berlaku kepada semua saluran HD dan bukan kepada beberapa saluran HD tertentu. Dan tidak mungkin disebabkan oleh "amplifier" sebab ia langsung tidak digunakan.

Juga, saya rasa masaalah anda bukan disebabkan oleh TV anda sebab TV tidak akan pilih hanya beberapa saluran HD. Kalau disebabkan TV, semua saluran HD akan menimbulkan masaalah.

Ok... secara ringkas kepada semua jawapan anda, saya fikir lebih baik anda tunggu kedatangan "technician" untuk membuat pemeriksaan yang lebih teliti. Saya rasa "technician" tersebut akan periksa samaada alat Byond anda sudah atau belum "update" kepada Versi 3.0s. Kalau ia lupa, ingatkannya. Untuk mendapatkan maksima kualiti video serta mengelaki kemungkinan masaalah timbul lain hari, alat Byond perlu menggunakan ketetapan video (video settings) ini...

Sebahagian alat Byond "settings"
TV Type : High Definition
TV Aspect Ratio : 16:9
HD settings (Resolution) : 1080i

Masaalah saya berlainan dan hanya berlaku pada permulaan apabila saya menghidupkan (switch on) amplifier saya yang disambung kepada Byond. Ia memerlukan berapa saat (lebih kurang 20 saat) untuk "menangkap" saluran HD dan gambar TV berkelip-kelip hitam banyak kali. Selepas itu, semua saluran HD tidak menimbul masaalah. Kemungkinan amplifier saya menghadapi sedikit "kerosakan kecil", hehe. Semasa Byond dan amplifier saya hidup, semua saluran HD tiada masaalah.

Walaupun saya cina, saya rasa Astro perlu melayan kepada semua berbilang bangsa pelanggan dengan membuka sekurang2 satu saluran HD yang tetap (permanent HD channel) untuk Melayu dan India. Sepertimana Zhi Zun HD dan Celestial HD dengan kandungan cina. Saluran 962 HD (Astro Box Office) hanya sementara, bukan tetap dengan "Lawak Ke, Der? HD". Astro First HD pun bukan tetap kepada mana2 jenis wayang. Saya tidak tahu apa sebab2nya, padahal saya rasa bukan berkurangan filem2 TV drama atau siri melayu tempatan dalam format HD.

Tunggu anda memberi lapuran dari "technician" selepas lawatannya.

Sekian.

Kalau hanya certain HD channel aje yg ada problem tapi channel lain takde problem, saya rasa problemnya mungkin ialah installation. Bagus juga suruh installer check pasal mungkin sesetengah frequency receptionnya tak bagus. Ini mungkin disebabkan dish alignment tak bagus atau cable RG6nya tak bagus. Saya rasalah channel2 yg awak listkan tu duduk dlm frequency atau transponder yg sama.

I wonder when will all local football matches is covered in HD, unlike only finals last year?

Astro tak cukup bandwidth kot.....

I don't have iPhone so I am not able to provide any help on the phone settings.

You did not provide some details which I need, in order to find out the cause of your problem so I am making some guesses here.

You got the "invalid card number" message when you click on "Link Here" as shown on the left of the screenshot image below...



I guess your account link failure may not be due to your phone.

Link to account is only done once so if you used your iPhone web browser to login and tried it, then don't use it. Use your desktop or notebook computer to login to "astro.com.my" and activate link. Don't block cookies in the web browser. Cookies are small text saved in your computer that identifies you with selected personal info such as login used.

Ok, anyone (including non Astro subscribers) can register a "new" account at "astro.com.my". Only the actual Astro subscribers can "link account" which you already know. This is where there may be problems linking the account !!

Confused ?

I will explain using a fictitious example here...
I registered a new online account using the name "Tan Ling Long" and using email "tanlinglong2012@gmail.com. BUT the actual Astro Byond subscription is registered under my father's name "Tan Fei Chee" with NRIC 120101012012. After login, when I tried to "link my account", I will not be able to link it because there is no astro subscriber with name "Tan Ling Long"

If this is the problem, its easy to correct it. Just change the online astro account name to the same name used to subscribe to Astro Byond. In example above, I changed the account name to "Tan Fei Chee".

Refer to the image above, here are the full checklist to make sure the details you gave are correct...

1) Check whether website online name is the same as the Astro registered subscriber's name.

2) The ID Type must be the same as the NRIC used in the Astro registered subscriber's name. Example : If Astro have records of both the old and new NRIC number of your father, you can use either one. If astro only have record of your father's old NRIC, don't use your father's new NRIC.

3) Check astro subscription account number... 0 12345678 0 which is nine digits. The first digit zero is already set for you.

4) Check the smartcard number. Put Astro Byond on standby, remove smartcard and reverse it. You will see the 12 digits (Example : 123400001234, no spaces, NOT 1234 0000 1234). NOT the serial number of the smartcard which have alphabets+digits (PVCN1234567890).

For Byond, you can also check smartcard number using astro remote... [HOME] > [Settings] > [System Versions] > Smart Card No.: xxxxxxxxx

I don't know whether you did or did not make any mistake in the details above but recheck to make sure.

I don't remember the exact message when link was successful for me.. something like this... "Please wait 2 days for link activation" which means link registration done successfully. So I have to wait for about 2 days for link to be active. 

If you found the mistake, corrected it and link was successful, you have to wait for about 2 days. Then only after that, you can use iPhone to login.

BUT... if you have already done everything correctly earlier by using the desktop/notebook computer and still not able to link account... then I am not able to help you further. I tried.    Maybe others here can offer better help.

NEW ADDITION


Because of my post size, please use [S p o i l e r] in the (advanced) reply to reduce overflooding the forum with unnecessary extra long quotes. Thanks.