If no rain,it could be a dish alignment problem.ask installer to realign the dish again and ensure u recive all channels u subscribed.

But i see many elders are watching WATV, shouldn't be not making money.

kejap takde - was it black or some message on the screen?

---

Added on March 8, 2012, 12:20 pmmaybe the content become expensive so astro can't afford to purchase it....

This post has been edited by chikana: Mar 8 2012, 12:20 PM

Really disappointed.

Hi,

Hujan lebat hanya memberi gangguan berterusan dan bukan sekejap hilang gambar, kurang sesaat bergilir-gilir ada dan tiada. Berapa minit lama tiada gambar bergantung kepada berapa lama hujan lebat berterusan yang memotong pancaran satelit kepada cakera satelit (satellite dish) anda.

Tanpa maklumat yang lebih terperinci dari anda, saya fikir kami disini hanya dapat meneka sebab-sebab keadaan ini berlaku.

Ok, allow me to go back to english.

I guess your situation maybe called "flickering" with the TV screen becoming black for about 0.01 seconds on and off which happened sometimes.

The BEST way for you to solve your problem is to call Astro Customer Support for help and if still cannot solve on the phone, request Astro to send their technician to come to your house. Maybe the problem is the LNB pointing to the satellite dish that was not aligned properly. I don't know the answer. If you recently changed to a new LCD/LED HD TV and the problem started, then call your TV seller to solve your problem. This is my common sense answer to you.

All of us here will not be able to know because of lack or not enough of info from you and its impossible for anyone here to come to your house personally to check. So this forum may or may not be able to find out the cause.

Here are a few questions that I believe many of us here may want to know too....

1) What are connections used from your Astro Byond ? Byond >> Amplifier >> HD TV ? Byond >> HD TV ?

2) What type of cable connections used ? HDMI ? Component Video (Red, Green, Blue) ? RCA (Yellow, Red, White) ?

3) Was the setting in your Byond correct or wrong ? If your Byond was installed recently, many times the installer can be lazy to properly set the Byond box settings. Was 576p used in Byond settings and connected to full HD TV (maximum 1080p supported) ?

4) Was your Byond installed many months ago with no problems and now only this problem appeared?

5) Did you change your old CRT TV to the new LCD/LED TV recently and the problem appeared. Do you know how to check and change Byond settings ? Did you change to different types of cables from RCA to HDMI after the TV change ?

6) Remember that sometimes it can be the HDMI cables that is causing the flicking problems. Why ? The HDMI cables can be "hanging" from Byond to TV which puts pressure on the cable head causing loose connections sometimes. Very good quality cables such as QED HDMI 1.4 cables (costing RM 400+) are very heavy and thick and can cause loose connections when hung from Byond, hehe.

7) Check your Byond software version. Is it version 3.0s ? Press the Byond remote [HOME] button and look below left. If you see "b.yond 1.2" or "b.yond 2.0", then maybe, I say maybe, old software is causing the flickering because of signal compatibility problems. If its not "b.yond 3.0s" then something went wrong when auto-update failed. Can be many reasons for this but that is not important for you now. To force manual update, just switch off power completely to Byond, wait a minute, then switch on. DO NOT touch anything and be patient. The TV screen will show.. "Update in progress...". If still cannot update, call Astro Customer Support for help and do a reset. I have already helped one of my friends whose Byond was still version 1.2 due to auto-update failure eventhough the set was put in standby mode. Updating to latest software may or may not solve your problem.

8) Two years ago, I also got signal lost and some flickering sometimes on my old Astro (not Byond) set. I found out that the head fastener connecting the satellite cable to the Astro box is a bit loose. Somehow the screw thread of the fastener was not tight. I used rubber bands to tighten it and problem solved. I have 3 astro units and when I changed one to Byond, the installer (who is my friend) found out that the previous installer used the wrong Head Fastener to connect satellite cable to the astro box. The older fastener used have a narrower screw thread lines so he changed to the correct type and now its really really tight, no problem getting loose !

* Oh, by the way Astro now put out info trailers on some channels to inform subscribers to put the Astro box on standby. I guess there is another update going on now.

There can be so many other reasons so my best advice is for you to read the blue text above. If not done, then do that first.

This post has been edited by jamesleetech: Mar 8 2012, 04:29 PM

it been too slow for astro to make a replacement? until now no contacted me yet..i have call them over 6 time already..asik2 no action..pending for action..i missed so much interesting epl game..have to watch at kedai...should i report to tribunal pengguna??

My astro remote blinks 5 times after I pressed any button. I cannot change program/volume because of this. anybody had encountered this?

Try changing to new batteries.

What an explanation James.

I do have same kind of problem, I'm using HDTV and Yamaha amplifier, everything connected to my amp and only 1 cable from amp to my tv. All connection using hdmi.

The flickering sometime happened about 30sec, the display at the decoder show 'decoder off' instead of Dolby digital.

This only happened with hd channel, not all of the HD channel. It occurred mostly when I watched espn hd, hbo hd & nat geo hd sometimes..

What would be the prob, is it my hdmi? I never tried change my hdmi cable, I'm using normal one that I bought from challenger around 50-60 bucks

This post has been edited by opjust: Mar 8 2012, 09:21 PM

I have tried removing the batteries & put them again. nothing happens.

Mmm... "removing the batteries & put them (the same batteries back) again" ?

What Qash-M meant is that you change to new batteries. Batteries will run dry after long period of use. Many remotes will flash the red light when buttons are pressed to show batteries is almost empty so not enough power to control equipment such as Astro, TV, Amplifiers, etc.

How long ago you used the batteries in your remote ? If new, maybe the batteries got problem so try changing to new ones too, just to make sure. Maybe also the remote itself got problem ?

Speaking of which, i've changed to new batteries on current (B.yond) remote one, but it's slighty better than previous one. Also, some of the font of remote is fading away, due to frequent use.

You can make sure your Astro beyond is running the latest system software by running the system update. Just switch off the decoder for a second then back on again, when it says "boot" on the display press the on/off button, channel+ button, on/off button on top of the decoder. This will force the decoder to download the latest system software.

I am not too sure in your case but I do believe that sometimes there may be "handshaking" problems between the Byond HD and the amplifier. I think handshaking involves communication and identification of the HDMI signal between the two connected equipment.

NEW ADDITION
If you haven't, try not to use amp to test and connect Byond HDMI directly to HDTV to see if flickering still happen.

I will let you know my situation which have similar "small" problems as yours. My Byond set is also connected by HDMI to my Yamaha RX-V1900 amplifier. Then from amp HDMI output to my HDTV.

Ok... in my case. Whenever I switched everything on and Byond is first tuned to an HD channel (can be any HD channel), my Yamaha amp will always flash on the amp display panel many many times and also the HDTV too. This flickering and flashing of the HDTV screen and the amp panel display will ALWAYS last about 20 to 30 seconds and after that, everything is fine. Its like my amp is trying very hard to grab the Byond HDMI signal. Once it managed to get connected, then all is ok. What I did is always quickly tune the Astro to any SD channel immediately when switched on. Then my amp immediately "caught" the signal and no flashing at all, and then I changed to any HD channel. Problem solved. No more flashing in any HD channels I tuned as long as my Byond set is on. The response I got when I called Astro Cust Sup is that maybe its my amp and told me to refer to my amp dealer, lol !

My Yamaha amp have no such problems when I use my Dune Smart D1 media player, Sony blu-ray player and Oppo BDP-93 player.

Used many different HDMI cables such as the cheapo ones to Audioquest Forest and Pearl, to QED Performance but still the same thing happened !! I always have to change to any SD channel first before I switched off the Byond, then when switched back on, it will be at the SD channel and my Yamaha amp can "grab" the Byond signal immediately, no flashing and no flickering, and then no problem changing to any HD channel. Funny, isn't it ? Could it be my amp got problem with the Byond HD output signal ? Maybe.

Another friend of mine in Temerloh, Pahang also reported to me the exact same problem as yours which only happened for any HD channels !! Sometimes his LED TV also flashes a few times while watching ANY HD channels. No problem with any SD ones! Its funny that this happens mostly on some HD channels in your case.

I am starting to believe that with my own "problems", my friend's problem and now yours, I somehow suspect it may not be our amp or TV that is causing the flashing problems. The culprit may be the Byond box that may have compatibility and handshaking problems in its own software. This is only what I personally believe and I can be wrong because I am not a technician or an engineer. I do hope Astro have corrected such compatibility "problems" with the software update that is now ongoing.

I am not sure if its software problems but its also known that software compatibility can cause unique problems. Even the Oppo BDP-93 did have problems such as playing the EU blu-ray release of "Kung Fu Panda 2 (BD, 2011)" where disc playback will automatically stop once you go to the disc Main Menu and select PLAY. Their latest 65-0302 Official firmware (06 March 12) corrected this problem. Luckily I don't have this disc to play in my Oppo BDP-93.

You can try changing the cables as I don't know if its the HDMI cable that is causing your flashing problem. Anyway, just don't blame me if you spent and wasted money on changing different cables and the problem is still not solved.

At the moment I am guessing only and pointing my finger to the Astro Byond box. My advice is you call Astro Cust Supp and ask them for help or let them know. The more people who have such "flashing" problems with HD channels report to Astro the better so that they know that their Byond software got HD problems. I don't know whether it will effective or whether astro software engineers will take action to correct the bugs.

I am afraid I am not much of a help to you or others who have such similar problems.

Over and out.

NEW ADDITION
Since your amp is Yamaha, it should be similar to mine. Set your Yamaha to "STRAIGHT" not "SUR. DECODE" or set "Pure Direct" to test. Try to use only 1 HDMI connection to only one assigned button. Example... Byond HDMI connected to [CBL/SAT] on amp, don't connect any other connections such as component video, optical or RCA to the same [CBL/SAT] amp input. In amp on screen Input Menu for [CBL/SAT], in "I/O Assignment" only assign the HDMI input correctly, ALL NONE for Component In, Coaxial In and Optical In. This absolutely makes sure that there are no interferences from other connections to the same [CBL/SAT]. Just my opinion as I am not sure if this is the cause. Maybe my amp is older model, but my amp display only shows nothing not "decoder off" when flashing occurs, and once connected it shows "Dolby Digital".

This post has been edited by jamesleetech: Mar 8 2012, 11:37 PM

Just to share..

TodayI had the best service Astro has given me since I started being a subscriber 12 years ago..

I ordered Byond PVR decoder Sunday afternoon..Wednesday they gave me the installer details..the installer was a very nice fella..i called him..he was driving at that time and he said he will call me back..he sure did call 30 minutes later and even appologised for not being able to answer my call because of driving..he said he will come today

they came today..arrived at 6.00 pm..and by 6.30 pm, they finished installing, replacing, everything..activation was done on the spot and they even waited for the decoder to fully update to the latest version before asking for the payment and leaving..very nice fellas..

n now im enjoying my PVR..

This post has been edited by dxjb: Mar 9 2012, 01:30 AM

Isnt the flickering due to upscaling by the AVR or the TV ? I had the same problem disabled the TV upscaling clear scan function all ok dy!

This post has been edited by smileguy: Mar 9 2012, 06:25 AM

Fyi. CinemaWorld is actually a world cinema ch from ex employees of HBO Asia according to limited info on net. Features movies from UK, Spain, Latin America, Finland, Middle East etc. Ch is in HD but not indicated on the channel logo.



Attached thumbnail(s)

Here all HD channels have HD on their tv logo, except Sundance Channel.

Yes, before you posted comment on the AVR upscaling... I did realise this and which was why I inserted this additional test info for opjust...
NEW ADDITION
Since your amp is Yamaha, it should be similar to mine. Set your Yamaha to "STRAIGHT" not "SUR. DECODE" or set "Pure Direct" to test. Try to use only 1 HDMI connection to only one assigned button.

Setting Yamaha AVR to pure direct will effectively disable all video upscaling and also disable any audio tone (base & treble adjustments) including any surround sound field decoding such as Classical, Movie, etc. This will make sure video upscaling is not causing his flickering problems.

The TV upscaling also have to be disabled too. After ALL upscaling on TV and AVR have been disabled, then we will be able to find out if upscaling is or is not the cause.

Maybe this was causing Opjust's flickering problems which happens sometimes but I suspect the AVR upscaling may not be the cause as he mentioned that this happened ONLY to a few HD channels. Anyway, should test pure direct just to make sure. If its upscaling, it should happen sometimes to all HD channels. However I do suspect (not sure) that different programs are broadcasted from different source HD resolutions. Example... HBO HD broadcast some movies in 720p for older movies and 1080i for newer movies... which was why some movies "look" rough and bad quality.

The reason I did not mention the AVR upscaling earlier was that my earlier post was getting too long. Hehe... as usual.

I did test in my AVR...

... Completely no video upscaling
4 VIDEO MENU
-> VIDEO CONV. ...... OFF

... No HDMI upscaling, Component Video upscaling
4 VIDEO MENU
-> VIDEO CONV. ...... ON
COMPONENT I/P .... ON
HDMI RES ......... *THRGH

... Upscaling for HDMI and Component Video
4 VIDEO MENU

-> VIDEO CONV. ...... ON
COMPONENT I/P .... ON
HDMI RES ......... *1080p
HDMI ASPECT ...... THRGH

Unfortunately for me, flickering still happens (only for all my Byond HD channels) about 50% of the time eventhough I set "VIDEO CONV" to OFF or used "Pure Direct". At least its a little better. Maybe my amp bought in 2009 is a bit rosak loh. I finally set to "HDMI RES" to THRGH as I want to disable my Yamaha Anchor Bay's video upscaling processor when I play my Oppo BDP-93 which have a much better Marvell's Kyoto-G2 video processor.

Opjust did not mention which Yamaha amp model he uses so the video settings may be slightly different than mine but he can refer to my above illustrations for comparison.

I hope that disabling all upscaling on TV and AVR solved Opjust flickering issues. For me, its partially solved with reduced flickering occurrences.

Thanks for mentioning on the disabling of the TV upscaling clear scan. At least you solved your problem.

This post has been edited by jamesleetech: Mar 9 2012, 01:02 PM

why no pm me i already pm u but u no reply i am waiting

thanks