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 Viber for Android

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TSRicky300
post Jul 20 2011, 03:41 PM, updated 15y ago

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After a long wait, finally Viber has officially launch Android version to Public.

Click Here!!

QUOTE
If you did not receive your access code via SMS, our authentication system will securely provide you with your Viber access code.
We will send you an automatic phone call and read out your access code.

IMPORTANT: This will only work once within a 24 hour period, so please prepare to write down your access code.

To receive your access code, follow these instructions:

1. Open Viber on your device ( you can download it from www.viber.com)

2. Go through the setup again, until you reach "Enter your phone number..."

3. Enter your phone number and tap on 'Continue'.

3. If you haven't received an SMS with your access code within 60 seconds, click on the ‘No Code?’ button (see image example).

Attached Image

4. Follow the instructions on the system.

Attached Image

5. Accept the automatic call and write down the given access code.

6. Enter the code into Viber to complete the set up.

Voila! You can now make free Viber to Viber calls and texts. Enjoy!
This post has been edited by Ricky300: Jul 25 2011, 05:07 PM
karadrith
post Jul 20 2011, 03:44 PM

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veri2 nais thumbup.gif
amon90
post Jul 20 2011, 03:50 PM

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nice!!!!!!!!!!!
monked
post Jul 20 2011, 04:08 PM

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about time ><
amon90
post Jul 20 2011, 04:12 PM

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cant get activation code...=(
TSRicky300
post Jul 20 2011, 04:18 PM

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QUOTE(amon90 @ Jul 20 2011, 04:12 PM)
cant get activation code...=(
*
I activated mine sweat.gif sweat.gif
xiang49
post Jul 20 2011, 04:33 PM

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aiks, wanted to start this thread but got beaten by TS. I activated mine too!
NuKkE
post Jul 20 2011, 04:38 PM

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beta user need to install new one?
pikachu01
post Jul 20 2011, 05:17 PM

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QUOTE(NuKkE @ Jul 20 2011, 04:38 PM)
beta user need to install new one?
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Yes, beta users need to uninstall then reinstall.
kk6513
post Jul 20 2011, 05:27 PM

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been waiting long time for this apps rclxms.gif
squall0833
post Jul 20 2011, 05:32 PM

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oh really?
i didn't know this lol

beta user here
eusioxn
post Jul 20 2011, 05:43 PM

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nice. already install and works like a charm.
Kyl3
post Jul 20 2011, 05:52 PM

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has anyone tried using 3g for voicecall?
jeffreyp
post Jul 20 2011, 05:59 PM

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is kinda weird, it replace the stock dialer and there is no place to stop the service until u do it at application level.

i am running at sgs2, haven't tested calling yet

amon90
post Jul 20 2011, 06:58 PM

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why no sms receive on my phone? i type 016xxxxxxx
nicregi
post Jul 20 2011, 07:10 PM

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QUOTE(amon90 @ Jul 20 2011, 06:58 PM)
why no sms receive on my phone? i type 016xxxxxxx
*
My dear....

If you see the top is +60 already

So you should type...

12-1234567

laugh.gif
shahzad86
post Jul 20 2011, 07:16 PM

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just installed, tested the call quality and it was great, gonna get more people to use viber
dannygeni
post Jul 20 2011, 07:46 PM

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just install ..works great
rockmaniac85
post Jul 20 2011, 07:56 PM

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Yay! Thanks for this!!! Installed but haven't tested yet tongue.gif
SUSkayro
post Jul 20 2011, 08:08 PM

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installed already.. yahooo... no nid to topup everyday coz most of my friends using android phone with monthly data plan.. brows.gif
pcboy
post Jul 20 2011, 08:22 PM

1,2,3,4.... Hi-5
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I just made voice call using Hsdpa with my friend's iphone4. Very loud n clear. I love it!
lch78
post Jul 20 2011, 08:47 PM

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Tested using wifi. Call quality is good. But think skype call quality is still a tad better.



This post has been edited by lch78: Jul 20 2011, 08:50 PM
Kenneth225
post Jul 20 2011, 08:47 PM

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smile.gif FInally... installed and called friend iphone and android working great!
Candlenie
post Jul 20 2011, 08:54 PM

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when i choose +60, i enter 17-xxxxxxx, then there is no sms. then when i press the no code thing, it shows i enter +34-xxxxxxx @@ anyone have this problem?
xakarix84
post Jul 20 2011, 09:24 PM

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tried on wifi, the sound quality is good, putting 2 phones at my left and right ear and there's 1-2 seconds delay
killeralta
post Jul 20 2011, 09:25 PM

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QUOTE(Candlenie @ Jul 20 2011, 08:54 PM)
when i choose +60, i enter 17-xxxxxxx, then there is no sms. then when i press the no code thing, it shows i enter +34-xxxxxxx @@ anyone have this problem?
*
i just press 017-xxxxxxxxx, u dun need to care about the +60 and i got the sms
Candlenie
post Jul 20 2011, 09:29 PM

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i tried. still no luck. I'm using custom roms, is that the cause?
BlackKiraEW
post Jul 20 2011, 09:32 PM

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Is this viber suck battery more ?? as it use my phone ram for around 20mb . same goes to whatapps , but it only suck 4mb ram . Is our android phone suck battery counted on ram usage or cpu ??? or ram is just for performance
FatalExe
post Jul 20 2011, 09:33 PM

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QUOTE(BlackKiraEW @ Jul 20 2011, 09:32 PM)
Is this viber suck battery more ?? as it use my phone ram for around 20mb . same goes to whatapps , but it only suck 4mb ram . Is our android phone suck battery counted on ram usage or cpu ??? or ram is just for performance
*
unused ram is wasted ram. remember that. i have both whatsapp and viber + skype installed and running in background, i still get good battery life
BlackKiraEW
post Jul 20 2011, 09:37 PM

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QUOTE(FatalExe @ Jul 20 2011, 09:33 PM)
unused ram is wasted ram. remember that. i have both whatsapp and viber + skype installed and running in background, i still get good battery life
*
so thats means even app suck ram without running cpu much then it wont suck battery fast right ?? correct me if i'm wrong . cheers rclxms.gif
Candlenie
post Jul 20 2011, 09:51 PM

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i still cant activate my viber T_T i'm using miui on galaxy S. any custom rom user here that also have problem?
CyberKewl
post Jul 20 2011, 10:34 PM

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i'm using it now, tested the text messaging with an iphone friend, works perfectly. have not tried calling yet tho.
CyberKewl
post Jul 20 2011, 10:38 PM

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QUOTE(BlackKiraEW @ Jul 20 2011, 09:37 PM)
so thats means even app suck ram without running cpu much then it wont suck battery fast right ?? correct me if i'm wrong . cheers  rclxms.gif
*
in theory yes. however these apps like whatsapp and viber will definitely eat more battery than a normal/typical application because it sits in your background and most likely does some data connections off and on to the servers. but i think it is not that noticeable. obviously if you're on wifi or 3g it will eat more battery. in any case battery life will surely be affected but not too significant.
RedShirt
post Jul 20 2011, 10:48 PM

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Installed it on my Nexus One.
nimala05
post Jul 20 2011, 11:42 PM

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thinking of installing, but not many of my friends using android..huh..
CyberKewl
post Jul 20 2011, 11:43 PM

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QUOTE(nimala05 @ Jul 20 2011, 11:42 PM)
thinking of installing, but not many of my friends using android..huh..
*
dont worry, you can chat with your iphone friends who are using viber too, it is cross compatible!
cassie_90
post Jul 20 2011, 11:54 PM

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Im using custom rom too.still trying hard to get the code.
Candlenie
post Jul 21 2011, 12:07 AM

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QUOTE(cassie_90 @ Jul 20 2011, 11:54 PM)
Im using custom rom too.still trying hard to get the code.
*
may i know what phone and rom u using? seems like custom roms having this problem. I think the source should be the country code.
fcuk90
post Jul 21 2011, 12:42 AM

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talk with my gf ,i m on nexus , she is on ipad2

can save a lot money ~
phantomash
post Jul 21 2011, 12:49 AM

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QUOTE(cassie_90 @ Jul 20 2011, 11:54 PM)
Im using custom rom too.still trying hard to get the code.
*
QUOTE(Candlenie @ Jul 21 2011, 12:07 AM)
may i know what phone and rom u using? seems like custom roms having this problem. I think the source should be the country code.
*
have you tried clicking on the "if can't get code" link?

I've tried, and I get a auto generated phone call from Viber which tells me my access code.
never received any sms in the end. lol
wkkm007
post Jul 21 2011, 01:06 AM

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Cool, just install. Tested via call my ipod touch viber using my SE x10. A bit lag due using same Wi-fi Router thumbup.gif
Candlenie
post Jul 21 2011, 01:15 AM

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QUOTE(phantomash @ Jul 21 2011, 12:49 AM)
have you tried clicking on the "if can't get code" link?

I've tried, and I get a auto generated phone call from Viber which tells me my access code.
never received any sms in the end. lol
*
i tried call...all i get is bunch of noise, cant hear properly. need wait 24 hours again sad.gif
wkkm007
post Jul 21 2011, 01:32 AM

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wow I manage get 2 access code just now 1. direct from my SE x10 via sms another 2. request access code via ipod touch viber 1st then unplug my 3G Modem from my router and plug on my PC, double click on Modem Software(Huawei Mobile Partner) check SMS, type the code onto my ipod. At last plug again on my router dial complete on net. press send.DonE
cassie_90
post Jul 21 2011, 01:46 AM

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QUOTE(Candlenie @ Jul 21 2011, 12:07 AM)
may i know what phone and rom u using? seems like custom roms having this problem. I think the source should be the country code.
*
Im using Lg500, running on android 2.3.4 void #forever r 1.6.15, kernel version 2.6.32.39 .

QUOTE(Candlenie @ Jul 21 2011, 01:15 AM)
i tried call...all i get is bunch of noise, cant hear properly. need wait 24 hours again  sad.gif
*
How u manage to get the activation code anyways.
fcuk90
post Jul 21 2011, 01:49 AM

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pretty easy for me to get the code

fill in the hp number , voila then u will get a sms , key it the code . it is okay d
Candlenie
post Jul 21 2011, 01:58 AM

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QUOTE(cassie_90 @ Jul 21 2011, 01:46 AM)
Im using Lg500, running on android 2.3.4 void #forever r 1.6.15, kernel version 2.6.32.39 .
How u manage to get the activation code anyways.
*
Didnt vmad.gif still cant use sad.gif
Fornaxlife
post Jul 21 2011, 02:19 AM

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cool. will download it lol
mmww104
post Jul 21 2011, 02:47 AM

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hi everyone here i m new to this viber ... some one pls help ... anyway to change the ring tone n the sms tone ? thx ...
by the way i m using s2 ...


This post has been edited by mmww104: Jul 21 2011, 02:49 AM
eddmecha
post Jul 21 2011, 04:04 AM

And its LEGEND...wait for it.........DARY!!
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i cant receive the activation code.i am on digi but when i enter my 012 hotlink it sends sms within a few seconds....so conclusion is digi cant receive viber code
TongCN
post Jul 21 2011, 06:37 AM

Look ma, I have lots stars :D
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I refreshed my contact and updated the viber contact list. However there's one of my friend can't get update even though he's using viber to sms me, lol ... dunno what happen.
TSRicky300
post Jul 21 2011, 06:57 AM

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QUOTE(eddmecha @ Jul 21 2011, 04:04 AM)
i cant receive the activation code.i am on digi but when i enter my 012 hotlink it sends sms within a few seconds....so conclusion is digi cant receive viber code
*
Don't always jump to conclusion.

I'm using digi and I able to received the code.
danieliew
post Jul 21 2011, 07:39 AM

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Anyone here know the effect on battery life yet? I'm using HTC sensation and battery life is really short, so need to conserve...
TSRicky300
post Jul 21 2011, 09:20 AM

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QUOTE(danieliew @ Jul 21 2011, 07:39 AM)
Anyone here know the effect on battery life yet? I'm using HTC sensation and battery life is really short, so need to conserve...
*
Have you done the calibration?

Well....definitely will consume more battery...Nth is free... tongue.gif
paper.jela
post Jul 21 2011, 10:16 AM

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Can't install in tab2. Not even appear in market either.. but HTC IS no problemo
nivlanauk
post Jul 21 2011, 10:40 AM

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QUOTE(eddmecha @ Jul 21 2011, 04:04 AM)
i cant receive the activation code.i am on digi but when i enter my 012 hotlink it sends sms within a few seconds....so conclusion is digi cant receive viber code
*
ya man don't always jump to conclusion.

Using Digi on HTC Desire HD. Enter phone number and I don't need to do anything. Received sms and auto-activate by itself rclxms.gif
mrdone
post Jul 21 2011, 10:56 AM

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just install danmmm cool
lch78
post Jul 21 2011, 11:10 AM

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QUOTE(danieliew @ Jul 21 2011, 08:39 AM)
Anyone here know the effect on battery life yet? I'm using HTC sensation and battery life is really short, so need to conserve...
*
Consume another 10% batt on top of my normal 5% while I am sleeping..
wkkm007
post Jul 21 2011, 12:18 PM

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anyone on viber all the time? how long can last? via 2g/3g or Wi-fi. And the bat mAh?
DunkyKung
post Jul 21 2011, 12:50 PM

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just install it and try with fren, call quality quite decent, i like it for it price tag..XD
xDjWanNabex
post Jul 21 2011, 01:17 PM

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Erm, how to i turn off viber besides forcing it to close? I dont really want it to be running all the time, as i wont be using it all the time
lch78
post Jul 21 2011, 01:41 PM

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QUOTE(xDjWanNabex @ Jul 21 2011, 02:17 PM)
Erm, how to i turn off viber besides forcing it to close? I dont really want it to be running all the time, as i wont be using it all the time
*
* DON’T KILL YOUR VIBER: To make sure you always get incoming calls/messages notifications, we strongly recommend you to keep Viber running in the background. This doesn't drain your battery or use up memory and improves your Viber experience.

Viber
xDjWanNabex
post Jul 21 2011, 01:53 PM

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Yea, but not many of my friends are on viber. Majority are using bb..so no viber!
lch78
post Jul 21 2011, 02:13 PM

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QUOTE(xDjWanNabex @ Jul 21 2011, 02:53 PM)
Yea, but not many of my friends are on viber. Majority are using bb..so no  viber!
*
Viber BB coming soon. Link


TSRicky300
post Jul 21 2011, 02:19 PM

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QUOTE(lch78 @ Jul 21 2011, 02:13 PM)
Viber BB coming soon. Link
*
Don't give a damn whistling.gif whistling.gif
We are ANDROID users tongue.gif tongue.gif
DunkyKung
post Jul 21 2011, 02:22 PM

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QUOTE(Ricky300 @ Jul 21 2011, 02:19 PM)
Don't give a damn whistling.gif  whistling.gif
We are ANDROID users tongue.gif  tongue.gif
*
its not about android, its about viber, if many ppl use this, can gayut all day long at home using wifi.lol
Dannyl
post Jul 21 2011, 02:47 PM

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QUOTE(Ricky300 @ Jul 21 2011, 02:19 PM)
Don't give a damn whistling.gif  whistling.gif
We are ANDROID users tongue.gif  tongue.gif
*
This is a fanboy comment. If more people use Viber (regardless of platform), the app becomes even more essential.
fcuk90
post Jul 21 2011, 04:02 PM

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QUOTE(Dannyl @ Jul 21 2011, 02:47 PM)
This is a fanboy comment.  If more people use Viber (regardless of platform), the app becomes even more essential.
*
cross platform , drool.gif

can save on calling cost .

sms too
TSRicky300
post Jul 21 2011, 04:10 PM

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QUOTE(fcuk90 @ Jul 21 2011, 04:02 PM)
cross platform ,  drool.gif

can save on calling cost .

sms too
*
Haha...joking ok whistling.gif whistling.gif
Yup save more cost if we have data package.
greatgreedyguts
post Jul 21 2011, 04:12 PM

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QUOTE(fcuk90 @ Jul 21 2011, 04:02 PM)
cross platform ,  drool.gif

can save on calling cost .

sms too
*
cross platform is the reason i prefer whatsapp over kakaotalk, kakaotalk android + ios only while whatsapp is android+ios+bb+nokia
wkkm007
post Jul 21 2011, 04:18 PM

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QUOTE(greatgreedyguts @ Jul 21 2011, 02:12 PM)
cross platform is the reason i prefer whatsapp over kakaotalk, kakaotalk android + ios only while whatsapp is android+ios+bb+nokia
*
thumbup.gif win if possible rclxms.gif

xakarix84
post Jul 21 2011, 04:23 PM

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it seem cost some battery, 10% lesser since morning until now compare with earlier without viber, there's no way to log out? also no way to set on wifi connection only?
Norameen
post Jul 21 2011, 04:58 PM

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Viber is good..hope many people using it..so can enjoy free sms and call..for me..the UI for sms also its good..just afraid that TELCO will complaint because of the free call...hehehe
fcuk90
post Jul 21 2011, 04:59 PM

ef eg ek es
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QUOTE(Ricky300 @ Jul 21 2011, 04:10 PM)
Haha...joking ok whistling.gif  whistling.gif
Yup save more cost if we have data package.
*
at home wifi calling with gf /lover/etcccc . talk whole day long also no problem laugh.gif
loselegend
post Jul 21 2011, 05:54 PM

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QUOTE
* DON’T KILL YOUR VIBER: To make sure you always get incoming calls/messages notifications, we strongly recommend you to keep Viber running in the background. This doesn't drain your battery or use up memory and improves your Viber experience.
I not that like this "feature".
I prefer it like WhatsApp or Viber (iphone) or fring where I no need to open the application to receive call or message from my friend who also using the same application.

danieliew
post Jul 21 2011, 06:20 PM

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QUOTE(Ricky300 @ Jul 21 2011, 09:20 AM)
Have you done the calibration?

Well....definitely will consume more battery...Nth is free... tongue.gif
*
What calibration are you referring to? For battery?
Dannyl
post Jul 21 2011, 09:23 PM

what the fucuk-yimai
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QUOTE(fcuk90 @ Jul 21 2011, 12:42 AM)
talk with my gf ,i m on nexus , she is on ipad2

can save a lot money ~
*
What? With Viber, ipad2 also can talk and make calls?

QUOTE(loselegend @ Jul 21 2011, 05:54 PM)
I not that like this "feature".
I prefer it like WhatsApp or Viber (iphone) or fring where I no need to open the application to receive call or message from my friend who also using the same application.
*
I, on the other hand, love this 'feature'. When I don't want it to run anymore, I end the Viber process. Didn't like Whatsapp's always-on-no-way-to-exit nature.
twL
post Jul 21 2011, 10:10 PM

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but it seems like wildfire user cannot download it via market, and i search on market.android.com, it shows incompatible with my phone. fortunately i still can use the beta version from invitation. smile.gif


Added on July 21, 2011, 10:13 pm
QUOTE(Kyl3 @ Jul 20 2011, 05:52 PM)
has anyone tried using 3g for voicecall?
*
i tried before on beta version,
it is quite nice,
but at the begining of about 5 seconds,
the network will not stable,
but my friend that work in mobile magazine said,
it is very usual as viber got to 'connect' both side.

my opinion is: no bad than usual phone call.
im using digi 3G.

This post has been edited by twL: Jul 21 2011, 10:13 PM
Viber
post Jul 21 2011, 10:30 PM

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Hi all,
This is a member of the Viber Development Team.

I'm here to help you with all the questions or suggestions you might have for Viber!

Thanks.
HeartRoxas
post Jul 21 2011, 10:45 PM

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An option to close it or remove the notification on status bar please... like my bar clean..
Just suggestion though... continue to win...
fcuk90
post Jul 21 2011, 10:47 PM

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QUOTE(Dannyl @ Jul 21 2011, 09:23 PM)
What?  With Viber, ipad2 also can talk and make calls?
I, on the other hand, love this 'feature'.  When I don't want it to run anymore, I end the Viber process.  Didn't like Whatsapp's always-on-no-way-to-exit nature.
*
yeah .

can .
lch78
post Jul 22 2011, 12:13 AM

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QUOTE(Viber @ Jul 21 2011, 11:30 PM)
Hi all,
This is a member of the Viber Development Team.

I'm here to help you with all the questions or suggestions you might have for Viber!

Thanks.
*
Does Viber support MMS feature? Sending of photos, audio, video?
Dannyl
post Jul 22 2011, 12:29 AM

what the fucuk-yimai
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QUOTE(HeartRoxas @ Jul 21 2011, 10:45 PM)
An option to close it or remove the notification on status bar please... like my bar clean..
Just suggestion though... continue to win...
*
Brother, there is such an option in Settings > Show notification icon
twL
post Jul 22 2011, 12:31 AM

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QUOTE(Viber @ Jul 21 2011, 10:30 PM)
Hi all,
This is a member of the Viber Development Team.

I'm here to help you with all the questions or suggestions you might have for Viber!

Thanks.
*
may i know why i cant get official release version for my wildfire? is it not supported yet? currently im still using the beta version, is it any difference in between? thank you.
HeartRoxas
post Jul 22 2011, 12:45 AM

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QUOTE(Dannyl @ Jul 22 2011, 12:29 AM)
Brother, there is such an option in Settings > Show notification icon
*
oh wtf... how stupid am i.. thanks..

Still for the viber personnel (if it's true though) are you sure viber doesnt drain battery at all? because somehow i believe it does... it's not using push technique right?

This post has been edited by HeartRoxas: Jul 22 2011, 01:00 AM
Aquariusdenz
post Jul 22 2011, 12:54 AM

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This apps drain my battery faster than usual.. Even when i switch of wifi and data, its still draining battery faster.. I usually off data while im asleep.. and on data on next day morning for whole day.. what i can say is my battery cant last me one day.. T.T
xpresside
post Jul 22 2011, 02:15 AM

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QUOTE(Viber @ Jul 21 2011, 10:30 PM)
Hi all,
This is a member of the Viber Development Team.

I'm here to help you with all the questions or suggestions you might have for Viber!

Thanks.
*
call quality soft and got lag.
this is on maxis network with full 3g bar. also tried with 20mbps broadband wifi. soft voice n lag
cassie_90
post Jul 22 2011, 03:19 AM

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QUOTE(Viber @ Jul 21 2011, 10:30 PM)
Hi all,
This is a member of the Viber Development Team.

I'm here to help you with all the questions or suggestions you might have for Viber!

Thanks.
*
Hi Viber, i've install it in my droid, LG P500, im using custom rom 2.3.4, but i cant get the register code..It's been for 2 days. cry.gif
Dragonflyz
post Jul 22 2011, 03:33 AM

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The only gripe I'm facing is, Calls made by Viber doesn't match my contacts on the default HTC Sense dialer's call history, i.e. Shows "Unknown" instead of the Contact's Name.
It however shows them contact names correctly on the Viber's Call History.
Other than that, its quite ok for now, haven't uncovered any problems yet. thumbup.gif

PS. Using HTC Desire on Reflex S 2.1.7 (latest atm) Custom ROM. HTC Sense version is 2.1

This post has been edited by Dragonflyz: Jul 22 2011, 03:35 AM
HeartRoxas
post Jul 22 2011, 04:06 AM

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QUOTE(cassie_90 @ Jul 22 2011, 03:19 AM)
Hi Viber, i've install it in my droid, LG P500, im using custom rom 2.3.4, but i cant get the register code..It's been for 2 days. cry.gif
*
didnt try activating it online instead? it will give you a call...


more69
post Jul 22 2011, 09:10 AM

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QUOTE(Aquariusdenz @ Jul 22 2011, 12:54 AM)
This apps drain my battery faster than usual.. Even when i switch of wifi and data, its still draining battery faster.. I usually off data while im asleep.. and on data on next day morning for whole day.. what i can say is my battery cant last me one day.. T.T
*
this version conseder very good oledi, when im in beta tester, it drains me 10% overnight for wifi & data off. this new version drains me 5% on nexus s.
Aquariusdenz
post Jul 22 2011, 09:50 AM

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QUOTE(more69 @ Jul 22 2011, 09:10 AM)
this version conseder very good oledi, when im in beta tester, it drains me 10% overnight for wifi & data off. this new version drains me 5% on nexus s.
*
Better but not good enough. It still drain my battery even when im offline, unlike whatsapp. If it drain during online and dont drain during offline then im ok with it.
snakevenom
post Jul 22 2011, 10:01 AM

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yes i agree the viber can completely drain the battery, before i got viber installed my phone can last for 1 day. after installing viber my phone need to recharge halfday

This post has been edited by snakevenom: Jul 22 2011, 10:01 AM
cbs165
post Jul 22 2011, 10:41 AM

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this viber on the background rite how u want to totally shut it when u r not using it in android?
cassie_90
post Jul 22 2011, 10:42 AM

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QUOTE(HeartRoxas @ Jul 22 2011, 04:06 AM)
didnt try activating it online instead? it will give you a call...
*
It would only show service disconnected.t.t
demio121
post Jul 22 2011, 10:44 AM

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still buggy. i got msg sitting in my phone waiting to send while i am receiving new msg.
jimmyay
post Jul 22 2011, 12:31 PM

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QUOTE(cbs165 @ Jul 22 2011, 10:41 AM)
this viber on the background rite how u want to totally shut it when u r not using it in android?
*
I have this question too. Can i switch off or have to uninstall totally from my phone? Since i am using whatsapp, it sufficient for me already. And viber call quality highly depend on both user line quality and stability, which in Msia is quite hard. I want to switch on when i am on wifi only.
snowdrop89
post Jul 22 2011, 01:47 PM

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QUOTE(jimmyay @ Jul 22 2011, 12:31 PM)
I have this question too. Can i switch off or have to uninstall totally from my phone? Since i am using whatsapp, it sufficient for me already. And viber call quality highly depend on both user line quality and stability, which in Msia is quite hard. I want to switch on when i am on wifi only.
*
me too, i'm using galaxy tab, there's the purple phone icon on the top, is there anyway to make it go away? n does it affect battery?
HeartRoxas
post Jul 22 2011, 01:53 PM

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QUOTE(snowdrop89 @ Jul 22 2011, 01:47 PM)
me too, i'm using galaxy tab, there's the purple phone icon on the top, is there anyway to make it go away? n does it affect battery?
*
i asked this before.. settings page, uncheck display notification icon.. and yes... since it's a background running app instead of push messages, it WILL drain batt life despite what they say in their official website.... not that i believe advertisements like that always also...
xDjWanNabex
post Jul 22 2011, 02:06 PM

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I had to uninstall it to actually stop it. Never really use it, so its pointless keeping it. They should make it like a normal application where u can start and stop it.
HeartRoxas
post Jul 22 2011, 02:14 PM

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QUOTE(xDjWanNabex @ Jul 22 2011, 02:06 PM)
I had to uninstall it to actually stop it. Never really use it, so its pointless keeping it. They should make it like a normal application where u can start and stop it.
*
or you can FC it....
twL
post Jul 22 2011, 05:09 PM

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QUOTE(snowdrop89 @ Jul 22 2011, 01:47 PM)
me too, i'm using galaxy tab, there's the purple phone icon on the top, is there anyway to make it go away? n does it affect battery?
*
u may disable the notification icon from the setting for the purple phone icon u mean.
wkkm007
post Jul 23 2011, 01:13 AM

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Use two no. on 2 device msg to 1 same no. haha kinda weird. Just to tell my friend my 2nd no. for my iPod.
prozai
post Jul 23 2011, 08:18 AM

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any experiecne some minor lag with viber? after installing gaming/sms sometimes will lag and hang on my phone rclxub.gif
uninstall it and problem solved doh.gif
probally we shud wait for some update? whistling.gif (moto defy)
Viber
post Jul 23 2011, 04:19 PM

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Hi again,

Answers to your questions:

- Yes, Viber will support MMS-like features (pics, sounds, etc) in one of our future versions. I will announce it here once we have dates.

- Unfortunately, at this stage we won't be supporting HTC Wildfire, and that it is because we encountered severe issues when developing Viber on it. We apologize for the inconvenience sad.gif

- About the battery drain: are you sure you isolated Viber in order to determine that this is the certain cause for your battery drain? We tested it here in our labs with several devices and except for when making a call (when it is natural for the battery to be used), we didn't notice any significant battery drain.

- ROMs: At this stage, we don't support custom ROMs with Viber (we might add support for *SOME* ROMs in the next several weeks). As you can see, running Viber on a customized ROM results in various side effects, some of which are severe, but unfortunately we can't afford to support ALL those ROMs at this stage. As I suggested in the past, you might want to contact the ROM developers and ask if any adaptations could be made there in order to support Viber.

- Viber needs to run in the background in order to receive/make calls. It is a communication app, and this is what it's meant for, when you think about it.... However, according to popular user demand, we might be adding an "Exit" button soon, that'll shut off the app.
fcuk90
post Jul 23 2011, 04:30 PM

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i can get mostly around 18hr on battery with wifi turn on mostly yesterday on nexus s ,


BlackKiraEW
post Jul 23 2011, 06:04 PM

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QUOTE(prozai @ Jul 23 2011, 08:18 AM)
any experiecne some minor lag with viber? after installing gaming/sms sometimes will lag and hang on my phone rclxub.gif
uninstall it and problem solved  doh.gif 
probally we shud wait for some update? whistling.gif (moto defy)
*
yea , I found one issue to me . My phone will lag on games , and video every few second if I didnt connect to a network .

Once I connect to wifi , problem solve . It seem like it the app keep finding connection and make our phone lag every few second .

I also uninstall due to this problem . Waiting for new update . ( Ideos x5 )

This post has been edited by BlackKiraEW: Jul 23 2011, 06:04 PM
xDjWanNabex
post Jul 23 2011, 06:15 PM

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QUOTE(HeartRoxas @ Jul 22 2011, 02:14 PM)
or you can FC it....
*
Tried force closing it, but it auto starts again. SO its pointless.
Aquariusdenz
post Jul 23 2011, 08:31 PM

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Battery drain even when im offline.. i fully charged my phone at night and off data, switched to 2g only, off wifi and everything except calls. I woke up on next morning its 90% left. it should be 99% when i wakeup, that is before i install viber. What i mean is, viber should save battery when im offline even though its running in the background. Like whatsapp
HeartRoxas
post Jul 23 2011, 09:55 PM

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QUOTE(xDjWanNabex @ Jul 23 2011, 06:15 PM)
Tried force closing it, but it auto starts again. SO its pointless.
*
force close works for me.... i didnt try end task.. i force close/stop...
MIUI Au
Viber
post Jul 24 2011, 03:49 PM

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- About the battery drain: are you sure you isolated Viber in order to determine that this is the certain cause for your battery drain? We tested it here in our labs with several devices and except for when making a call (when it is natural for the battery to be used), we didn't notice any significant battery drain.

- We are discussing adding an "Exit" button in the near future. We will keep you posted on that.
xDarkKnightx
post Jul 24 2011, 03:58 PM

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Also, when i first installed Viber, the contact list wasn't updated automatically. It delayed for around a day or so. Is it just a fault on my side or is it already known to affect Android devices or perhaps even the iPhones?
fcuk90
post Jul 24 2011, 04:00 PM

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QUOTE(Viber @ Jul 24 2011, 03:49 PM)
- About the battery drain: are you sure you isolated Viber in order to determine that this is the certain cause for your battery drain? We tested it here in our labs with several devices and except for when making a call (when it is natural for the battery to be used), we didn't notice any significant battery drain.

- We are discussing adding an "Exit" button in the near future. We will keep you posted on that.
*
once wifi/3g is on ,viber in purple color , then the battery drain .

quite a lot i can say
Viber
post Jul 24 2011, 04:09 PM

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QUOTE
Also, when i first installed Viber, the contact list wasn't updated automatically. It delayed for around a day or so. Is it just a fault on my side or is it already known to affect Android devices or perhaps even the iPhones?


There is a known issue with identifying Viber contacts and we're working to fix that. In the meanwhile, please try this workaround:

Enter Viber and find a person you know has Viber in the "All" contact list. Enter his details, change a digit, save and exit. Then enter his contact again, change the digit back (to the original, correct number), save and exit. Wait about 10 minutes and see if he's recognized as a Viber user now.

If it doesn't work, please try manually dialing the number in its FULL format (including the "+" sign, the country code, area code, etc.)

This post has been edited by Viber: Jul 24 2011, 04:11 PM
HeartRoxas
post Jul 24 2011, 04:45 PM

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QUOTE(Viber @ Jul 24 2011, 03:49 PM)
- About the battery drain: are you sure you isolated Viber in order to determine that this is the certain cause for your battery drain? We tested it here in our labs with several devices and except for when making a call (when it is natural for the battery to be used), we didn't notice any significant battery drain.

- We are discussing adding an "Exit" button in the near future. We will keep you posted on that.
*
First of all is Viber using Push notifications or C2MD?

Exit button is a must for android... since multitask is our double-edged weapon....

Also consider making the app Apps2SD able if you have not...

This post has been edited by HeartRoxas: Jul 24 2011, 04:52 PM
Viber
post Jul 24 2011, 06:56 PM

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- We support C2DM. It requires of course a Google account associated with your Androd and Android 2.2 or above. Recently there have been some glitches with C2DM. That's probably due to the huge number of people who downloaded Viber only within a few days, and we're checking it at the moment.

- Exit button is being discussed these days and will hopefully be implemented very soon.

- Support for SD cards is something we are considering. I will keep you posted should we have any news smile.gif
HeartRoxas
post Jul 24 2011, 07:57 PM

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QUOTE(Viber @ Jul 24 2011, 06:56 PM)
- We support C2DM.  It requires of course a Google account associated with your Androd and Android 2.2 or above.  Recently there have been some glitches with C2DM. That's probably due to the huge number of people who downloaded Viber only within a few days, and we're checking it at the moment.

- Exit button is being discussed these days and will hopefully be implemented very soon.

- Support for SD cards is something we are considering.  I will keep you posted should we have any news smile.gif
*
nice.... i'll be happy to reinstall your product back anytime once i confirm there's no battery drain... which i havent personally tested it out myself....
Viber
post Jul 24 2011, 10:36 PM

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QUOTE(HeartRoxas @ Jul 24 2011, 07:57 PM)
nice.... i'll be happy to reinstall your product back anytime once i confirm there's no battery drain... which i havent personally tested it out myself....
*
You said you tested this battery drain -
Can you try and be more specific as to WHY you suffer from such harsh battery drain?

What does Viber do that other apps don't? why is this battery drain caused?
galantorian7116
post Jul 25 2011, 12:34 AM

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I have problem using bluetooth with Viber on my Sony Ericsson X10. Is it a known issue, or something to do with my phone.
abundai
post Jul 25 2011, 12:37 AM

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when making calls, it shows the line show as good - expect a good connection bla bla bla..
but i still get delay and some weird feedback sound....can hardly hear..
caller and receiver both uses Xperia X10.... both on Maxis 3G dataplan connection...


This post has been edited by abundai: Jul 25 2011, 12:38 AM
HeartRoxas
post Jul 25 2011, 12:47 AM

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QUOTE(Viber @ Jul 24 2011, 10:36 PM)
You said you tested this battery drain -
Can you try and be more specific as to WHY you suffer from such harsh battery drain?

What does Viber do that other apps don't? why is this battery drain caused?
*
haha... that i dont know im not a app dev... i dont know bout batt drain... i only read what other people say.. i didnt test it out specifically and record down like how long and how much it is drained... but i left it on for one night and of course the battery is drained after a night's sleep so i didnt confirm exactly is it really draining alot... but since other people says it is.. i rather not take the risk....
thanks for reading all the feedback though....

This post has been edited by HeartRoxas: Jul 25 2011, 12:51 AM
Mx-ZAi
post Jul 25 2011, 01:04 AM

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Edited. Viber seems to sucks a lot of juice. My android system sucks 30% when its idle. Couldnt last up to an hour even do not use frequently.

This post has been edited by Mx-ZAi: Jul 25 2011, 01:09 AM
snowdrop89
post Jul 25 2011, 01:18 AM

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QUOTE(HeartRoxas @ Jul 22 2011, 01:53 PM)
i asked this before.. settings page, uncheck display notification icon.. and yes... since it's a background running app instead of push messages, it WILL drain batt life despite what they say in their official website.... not that i believe advertisements like that always also...
*
owh! silly me lol, thanks for the instructions :]

but yeah, viber really DOES drain battery life i realized after 3 days of installing it. my phone batt drains faster than it used to.
Viber
post Jul 25 2011, 03:50 PM

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All,

We are investigating the battery drain issue and will hopefully be able to fix it soon.

Please make sure you "isolate" Viber in regards to the battery issue, and also - soon we'll release a newer version to Market that is expected to better when it comes to battery consumption.
greyPJ
post Jul 25 2011, 03:55 PM

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QUOTE(Viber @ Jul 25 2011, 03:50 PM)
All,

We are investigating the battery drain issue and will hopefully be able to fix it soon.

Please make sure you "isolate" Viber in regards to the battery issue, and also - soon we'll release a newer version to Market that is expected to better when it comes to battery consumption.
*
thank you
mydragoon
post Jul 25 2011, 04:00 PM

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wah, viber got official presence in LYN forum?
fireice
post Jul 25 2011, 04:03 PM

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QUOTE(Viber @ Jul 25 2011, 03:50 PM)
All,

We are investigating the battery drain issue and will hopefully be able to fix it soon.

Please make sure you "isolate" Viber in regards to the battery issue, and also - soon we'll release a newer version to Market that is expected to better when it comes to battery consumption.
*
anyway to tell if my viber friends are online, instead of ringing and no answer when they have no data connection?
HeartRoxas
post Jul 25 2011, 04:36 PM

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QUOTE(Viber @ Jul 25 2011, 03:50 PM)
All,

We are investigating the battery drain issue and will hopefully be able to fix it soon.

Please make sure you "isolate" Viber in regards to the battery issue, and also - soon we'll release a newer version to Market that is expected to better when it comes to battery consumption.
*
i cant wait =) good luck..
Viber
post Jul 25 2011, 05:13 PM

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QUOTE(fireice @ Jul 25 2011, 04:03 PM)
anyway to tell if my viber friends are online, instead of ringing and no answer when they have no data connection?
*
It is a feature planned in the future, in the works right now.
For now, you have an indirect way of knowing it: if you call someone and it says "Ringing..", that means the call is literally ringing on the other side. If it only says "Calling.." that means the user is currently offline (this method has about 90% success rate).

Viber.
hengguowei
post Jul 25 2011, 05:27 PM

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QUOTE(Viber @ Jul 25 2011, 03:50 PM)
All,

We are investigating the battery drain issue and will hopefully be able to fix it soon.

Please make sure you "isolate" Viber in regards to the battery issue, and also - soon we'll release a newer version to Market that is expected to better when it comes to battery consumption.
*
Battery drain on Samsung Galaxy S II. Killed the battery like crazy. From morning 6 o'clock to 5pm only a few normal network calls and a few sms, the battery left one third or even less. doh.gif Can't wait for the battery leak fix. smile.gif
greyPJ
post Jul 25 2011, 10:09 PM

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installed viber in the morning, uninstall in the evening, drain battery too fast.

should have an exit feature.
Viber
post Jul 25 2011, 10:22 PM

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As mentioned above, "Exit" button is coming hopefully this week in accordance to user demand.
eyesee
post Jul 27 2011, 03:09 PM

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QUOTE(Viber @ Jul 25 2011, 10:22 PM)
As mentioned above, "Exit" button is coming hopefully this week in accordance to user demand.
*
will Viber be available for devices using honeycomb
Viber
post Jul 27 2011, 04:42 PM

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QUOTE(eyesee @ Jul 27 2011, 03:09 PM)
will Viber be available for devices using honeycomb
*
Will be in the future, it's in the works right now.
mydragoon
post Jul 27 2011, 05:02 PM

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i want to install viber... but all my friends for whatsapp... *sigh*

you can call me paranoid or what, i dun like the idea of my sms/ voice calls being routed thru 3rd party (like viber, etc).

care to share on your data retention policy, etc on the traffic going thru your server/ infrastructure? sorry but i have yet to get into reading your privacy statement but i think that applies only to the data collected (contacts and phone number).

but still, i got curious abt viber since it says FREE and without ads and started reading up on viber. after all, how to survive is company has no idea on how to make money.

i guess u guys have some ideas but not sure what to use/ implement, correct?

anyway, though i can safely say none of my friends are using viber, i might still install it... coz i personally feel more comfortable with viber over whatsapps (dunno why also)...

one more thing... how come LYN forum is getting an 'official' presence from viber?
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post Jul 27 2011, 05:24 PM

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Yup, Viber is draining my phone at an alarming pace. Fully charged in the morning, after 1/2 a day left with 50% only. Hope the update with the off button will be available soon.
Viber
post Jul 27 2011, 05:49 PM

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@mydragoon

About the privacy concern:
First, it is important to be accurate – we only collect names and phone numbers, nothing else. Naturally, we collect users' information not because we are curious of its content, but for functional reasons, and in order for us to enable the service we, as a company, promise to provide. Without that information, Viber cannot function. This is not different from any other major social network/communication service provider in our world nowadays.

I would like to clarify again: we DO NOT sell users' information to third-parties, and we keep this information WELL locked in our servers, with extremely limited access to it.

So why is Viber free?
For now, Viber's focus is on adding platforms, adding features (such as text messages) and improving overall system performance. At the same time, we are working on additional future premium services that will generate revenues. The basic Viber service - Viber to Viber phone calls and text messages - will ALWAYS be free.

How did I find LYN forums?
I simply Googled it smile.gif My job is to find forums discussing Viber, and providing them with answers to technical issues or concerns.


Added on July 27, 2011, 5:50 pm
QUOTE(mkhee @ Jul 27 2011, 05:24 PM)
Yup, Viber is draining my phone at an alarming pace. Fully charged in the morning, after 1/2 a day left with 50% only. Hope the update with the off button will be available soon.
*
1. Are you using a custom ROM?
2. Did you try isolating Viber's effect? Please try rebooting, making sure NO application is running (even in the background), then trying Viber out.

This post has been edited by Viber: Jul 27 2011, 05:50 PM
mydragoon
post Jul 28 2011, 08:14 AM

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QUOTE(Viber @ Jul 27 2011, 05:49 PM)
@mydragoon

About the privacy concern:
First, it is important to be accurate – we only collect names and phone numbers, nothing else. Naturally, we collect users' information not because we are curious of its content, but for functional reasons, and in order for us to enable the service we, as a company, promise to provide. Without that information, Viber cannot function. This is not different from any other major social network/communication service provider in our world nowadays.

I would like to clarify again: we DO NOT sell users' information to third-parties, and we keep this information WELL locked in our servers, with extremely limited access to it.

So why is Viber free?
For now, Viber's focus is on adding platforms, adding features (such as text messages) and improving overall system performance.  At the same time, we are working on additional future premium services that will generate revenues. The basic Viber service - Viber to Viber phone calls and text messages - will ALWAYS be free.

How did I find LYN forums?
I simply Googled it smile.gif  My job is to find forums discussing Viber, and providing them with answers to technical issues or concerns.


Added on July 27, 2011, 5:50 pm

1. Are you using a custom ROM?
2. Did you try isolating Viber's effect?  Please try rebooting, making sure NO application is running (even in the background), then trying Viber out.
*
hi viber, thanks for your reply. it's always nice to see companies/ developers actively engaging users (or would be users).

regarding data collection, yes, i m clear on that.

what i meant in my earlier post is how (usually -- it may not apply to viber) messaging software/ apps usually work. the messages from one party to another is usually routed thru some servers. the concern in raised back then is in regards to this -- does the server keep copies of the messages? i guess there could be legal requirements, to do so, i dunno. but this is one concern i have (not that i'm dealing with secret agent stuffs). i know that communication via viber is now encrypted. but how easy is it to decrypt the data on the server(s)?

anyway, i've installed it but have yet to 'push' my friends to start using this instead... will wait for your reply and personally evaluate before deciding on what to do next.

if its any consolation -- i dunno why buy i prefer viber over whatsapp. maybe its because you guys are actively engaging users.

on another note... how can we really be sure you're really representing viber? smile.gif
Dannyl
post Jul 28 2011, 09:38 AM

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QUOTE(mydragoon @ Jul 27 2011, 05:02 PM)
anyway, though i can safely say none of my friends are using viber, i might still install it... coz i personally feel more comfortable with viber over whatsapps (dunno why also)...
*
Hey I feel the same thing, don't know why also tongue.gif

My colleague's hubby (Galaxy Ace) is now calling their son in Australia (iPhone 4) every night via Viber... the call quality is just like normal international call...

As for battery, I usually keep Viber killed, unless I know I need it, since not many of my friends use it.
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post Jul 28 2011, 09:47 AM

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just thought i'd update... after installing and waiting for a short while... i just realised there are quite a few of my friends on viber. but many dun really bother with it coz... i guess its partly a peer pressure thing -- its like everyone's on whatsapp.

i'll try and do my part to promote more viber use among friends. and hopefully, viber will continue to be pro-active and address issues and concerns raised. its a win-win situation as long as its FREE for us. smile.gif

btw, any plans to have video calls? smile.gif
TSRicky300
post Jul 28 2011, 09:57 AM

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Tested on my huawei x5.

Fully charged at 12am.

7am noticed that Battery only drop to 95% with viber, whatsapp on.
mydragoon
post Jul 28 2011, 10:05 AM

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QUOTE(Ricky300 @ Jul 28 2011, 09:57 AM)
Tested on my huawei x5.

Fully charged at 12am.

7am noticed that Battery only drop to 95% with viber, whatsapp on.
*
just sharing... to feedback useful info on battery consumption, ideally to have only that one particular apps running. and even then, do share what other settings was used -- proxi sensor, etc... and also good to know some other stats like -- usage (how many messages sent/ received & calls made), service killed or left running, etc... what is the normal battery consumption before viber was installed...

that way, viber can look into the issues... for your case, they could blame whatsapp for any abnormal issues. smile.gif
TSRicky300
post Jul 28 2011, 11:30 AM

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QUOTE(mydragoon @ Jul 28 2011, 10:05 AM)
just sharing... to feedback useful info on battery consumption, ideally to have only that one particular apps running. and even then, do share what other settings was used -- proxi sensor, etc... and also good to know some other stats like -- usage (how many messages sent/ received & calls made), service killed or left running, etc... what is the normal battery consumption before viber was installed...

that way, viber can look into the issues... for your case, they could blame whatsapp for any abnormal issues. smile.gif
*
I'm not complaining.

In fact I feel that 5% is normal. thumbup.gif thumbup.gif

But then, there is always room for improvement =)

This post has been edited by Ricky300: Jul 28 2011, 11:33 AM
mydragoon
post Jul 28 2011, 11:32 AM

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QUOTE(Ricky300 @ Jul 28 2011, 11:30 AM)
I'm not complaining.

In fact I feel that 5% is normal. thumbup.gif  thumbup.gif
*
ya, i know... in fact, 5% can be considered good. and if we wanna improve our own battery consumption, we can surely do with knowing how your viber was setup. smile.gif

but of course there's also the phone functions/ features/ OS, etc... smile.gif
kkkw80
post Jul 28 2011, 12:22 PM

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once i downloaded this app, during calls it make my volume zero until i cannot hear anything. deleted it and its back to normal now. i'm using ideos x5
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post Jul 28 2011, 12:46 PM

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for some reason viber eat a lot of battery. At night i left my phone uncharge it was around 12:00 AM the battery level was around 30% when i wake up in the morning 6:00 AM the battery level was already down to 15%.
Normally when i left my phone like that, it will eat around 1/2% for 6 hours.
mkhee
post Jul 28 2011, 03:52 PM

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QUOTE(Viber @ Jul 27 2011, 05:49 PM)
@mydragoon

About the privacy concern:
First, it is important to be accurate – we only collect names and phone numbers, nothing else. Naturally, we collect users' information not because we are curious of its content, but for functional reasons, and in order for us to enable the service we, as a company, promise to provide. Without that information, Viber cannot function. This is not different from any other major social network/communication service provider in our world nowadays.

I would like to clarify again: we DO NOT sell users' information to third-parties, and we keep this information WELL locked in our servers, with extremely limited access to it.

So why is Viber free?
For now, Viber's focus is on adding platforms, adding features (such as text messages) and improving overall system performance.  At the same time, we are working on additional future premium services that will generate revenues. The basic Viber service - Viber to Viber phone calls and text messages - will ALWAYS be free.have

How did I find LYN forums?
I simply Googled it smile.gif  My job is to find forums discussing Viber, and providing them with answers to technical issues or concerns.


Added on July 27, 2011, 5:50 pm

1. Are you using a custom ROM?
2. Did you try isolating Viber's effect?  Please try rebooting, making sure NO application is running (even in the background), then trying Viber out.
*
I'm still on stock ROM for the SGS 2. Ever since i installed Viber, my battery drains off very fast whenever I have my data switched on. Now I switch off my data in order not for Viber to run in the background. I only have Juice Defender running in the background now.
Viber
post Jul 28 2011, 04:19 PM

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@mydragoon

1. Calls and texts are not saved in our servers.
Calls are made directly P2P (they never even reach our servers to begin with), and texts go through our server, but the second they arrive at their destination, they're immediately and automatically deleted (so essentially, they are saved in the server for 0.000001 seconds)
In other words - you can feel safe using Viber smile.gif

2. And how can you know I'm really a company rep?
You can send me a Private Message and I'll give you plenty of proof wink.gif

3. Videocalls are planned, yep, but we still don't know when exactly it'll be ready.

4. The basic Viber service (calls+texts between 2 Viber users) will always stay free.


About battery drain:
As I said, we will soon release a version with an "Exit" button, and this might help the battery consumption issues some of you are experiencing. Also - we decided to reduce the request rate to our server, thus saving battery when your phone is idle at night.

This post has been edited by Viber: Jul 28 2011, 04:20 PM
mydragoon
post Jul 28 2011, 05:12 PM

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hi viber,

dun worry... you have me in your camp already... smile.gif

here's sth to look at... i noticed some messages are showing me a box. i suspect those are supposed to be smileys. anyway, to know how i can enable it? or is this currently a known issue.

also, just feedback from some of my friends on why they prefer whatsapp over viber. mainly they said voice call quality is not good. poor quality and plenty of dropped calls.

other reasons includes lack of photo sharing, etc... but this one, i believe will be addressed soon, as you have mentioned many times before...
Viber
post Jul 28 2011, 05:24 PM

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Call quality - have them use Viber when both sides are connected to WiFi networks. If even then the quality is bad, then it might be a local connection issue. At any rate - we are constantly trying to improve Viber, and with time more and more call-quality issues will be fixed.

Yep, MMS (file-sharing) options will be included in Viber in the future.
wkkm007
post Jul 28 2011, 05:48 PM

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Any 2.3 user using Viber? I am going to update my X10 to 2.3 thumbup.gif
HeartRoxas
post Jul 28 2011, 06:31 PM

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QUOTE(wkkm007 @ Jul 28 2011, 05:48 PM)
Any 2.3 user using Viber? I am going to update my X10 to 2.3 thumbup.gif
*
Viber in GB 2.3.4 encounters no problem...
mydragoon
post Jul 28 2011, 10:42 PM

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QUOTE(wkkm007 @ Jul 28 2011, 05:48 PM)
Any 2.3 user using Viber? I am going to update my X10 to 2.3 thumbup.gif
*
using viber on my galaxy s2 which is running on GB 2.3.3. so far, so good.
Dannyl
post Jul 28 2011, 10:58 PM

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Hi Viber,

Have been using Viber on and off for a week. Only tried calls once, I can hear the other person but she could not hear me well. Colleague was calling son in Australia nightly and she says call quality is good. Messaging is nice and fast, like IM and SMS combined. Did not experience problems with battery as I only use it when I'm expecting someone to Viber me, and I kill it thereafter (and it stays dead).

Requests:
1) landscape mode (easier to type)
2) disable the auto keyboard popup when I select a message thread to view
3) better able to detect new users in phonebook using Viber (but can add manually so not a big issue)
4) exit button (low priority)
5) ability to change notification sounds and ringtone (low priority)

I'm using SE X10. Thanks!
krk24
post Jul 29 2011, 01:21 AM

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i downloaded, tested & it does work!
mydragoon
post Jul 29 2011, 10:18 AM

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QUOTE(Viber @ Jul 28 2011, 05:24 PM)
Call quality - have them use Viber when both sides are connected to WiFi networks.  If even then the quality is bad, then it might be a local connection issue. At any rate - we are constantly trying to improve Viber, and with time more and more call-quality issues will be fixed.

Yep, MMS (file-sharing) options will be included in Viber in the future.
*
this might not apply for me... my wifi connection (which connects to adsl at home) is only 512k while max 3G speed i can achieve is 700kbps. smile.gif

QUOTE(Dannyl @ Jul 28 2011, 10:58 PM)
Hi Viber,

Have been using Viber on and off for a week.  Only tried calls once, I can hear the other person but she could not hear me well.  Colleague was calling son in Australia nightly and she says call quality is good.  Messaging is nice and fast, like IM and SMS combined.  Did not experience problems with battery as I only use it when I'm expecting someone to Viber me, and I kill it thereafter (and it stays dead).

Requests:
1)  landscape mode (easier to type)
2)  disable the auto keyboard popup when I select a message thread to view
3)  better able to detect new users in phonebook using Viber (but can add manually so not a big issue)
4)  exit button (low priority)
5)  ability to change notification sounds and ringtone (low priority)

I'm using SE X10.  Thanks!
*
Requests:
1) landscape mode (easier to type) -- ya, for some weird reasons, i'd like this too.

what i would really like to see are more new features:
* multimedia sharing support (do give ETA if possible)
* video calls (ETA appreciated)
* contact search/ filter -- like typing first letter to filter out contacts OR maybe A-Z displayed at top of screen.
Joe2011
post Jul 30 2011, 02:19 PM

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Its hurting my battery badly. My phone is barely 1 month old so I expect the battery health is good. Viber drain the battery to half in 14 hour without me making any call.
Viber
post Jul 31 2011, 03:59 PM

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@Dannyl -

1. Planned.
2. We will look into it and see what we can do.
3. There is a known issue with the identification mechanism. We're working to fix it righ tnow.
4. Released very soon.
5. Planned, but will not happen soon probably.

@mydragoon -

* MMS - sometime in 2011 smile.gif It's in the works right now, but we don't want to give false estimations.
* Video - same.
* This option already exists, using the device keys. What device are you using?

@Joe2011 -

Please see the discussion regarding the battery issue previously in this thread. If you have more questions, let me know.

mydragoon
post Aug 1 2011, 09:03 AM

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QUOTE(Viber @ Jul 31 2011, 03:59 PM)
@Dannyl -

1. Planned.
2. We will look into it and see what we can do.
3. There is a known issue with the identification mechanism. We're working to fix it righ tnow.
4. Released very soon.
5. Planned, but will not happen soon probably.

@mydragoon -

* MMS - sometime in 2011 smile.gif  It's in the works right now, but we don't want to give false estimations.
* Video - same.
* This option already exists, using the device keys.  What device are you using?

@Joe2011 -

Please see the discussion regarding the battery issue previously in this thread. If you have more questions, let me know.
*
@viber... i'm using samsung galaxy s2.

how do i do that? currently when i m looking at contacts in viber, it's a list of names. no where to type anything...

This post has been edited by mydragoon: Aug 1 2011, 09:04 AM
Viber
post Aug 1 2011, 06:58 PM

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QUOTE(mydragoon @ Aug 1 2011, 09:03 AM)
@viber... i'm using samsung galaxy s2.

how do i do that? currently when i m looking at contacts in viber, it's a list of names. no where to type anything...
*
Use the device keys (the physical keys), just like you search in your native contact app.

If you want to browse by letter, hold and scroll the right-most side of the screen, and the scrolling will suddenly appear with the relevant letter shown.
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post Aug 1 2011, 07:12 PM

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Hope the exit button can release faster . Its a very good app for calling and sms . But it make my phone lag every few second when my viber is not connected to internet . Hope can fix it soon .
Viber
post Aug 1 2011, 08:58 PM

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A new version of Viber for Android has just been released: 2.0.1
What's new?

- "Exit" button. Note that shutting Viber off may result in unavailability to receive calls and texts.
- Important features, such as Proximity Sensor, are now enabled by default.
- Viber-contacts identification mechanism was improved.
- Many other bug fixes.

Please find the new version in Market. We'd love to hear your feedback!
ckh93
post Aug 1 2011, 10:26 PM

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Thanks for the update.
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post Aug 1 2011, 11:21 PM

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good job on exit button...
mydragoon
post Aug 2 2011, 09:03 AM

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now i got a Q... i have enabled the icon on notification bar. i can see the icon showing its connected.

but when i check for running services/ programs, viber is no longer listed.

so, is viber really running or not?
law_yew_wooi
post Aug 2 2011, 11:32 AM

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my viber keeps forcing close on my htc desire after the update... i am not sure whether it's my phone problem or viber's problem...
mkhee
post Aug 2 2011, 11:35 AM

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great job Viber on the new version. With the "exit" button hopefully it'll be able to solve the battery drain issue.
Viber
post Aug 2 2011, 03:24 PM

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@mydragoon -
Check it. Repeat a situation where Viber service is not running, and have a friend call and text you via Viber. Does it work? Please let me know.

@law_yew_wooi -
We don't know of a special problem with HTC Desire. Remove Viber, reboot your phone, reinstall from Market and see what happens.
mydragoon
post Aug 2 2011, 03:43 PM

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QUOTE(Viber @ Aug 2 2011, 03:24 PM)
@mydragoon -
Check it.  Repeat a situation where Viber service is not running, and have a friend call and text you via Viber.  Does it work?  Please let me know.
*
edited my post...

test 1
set icon to appear on notification bar. checked running services and viber is not there. but i'm still receiving messages,
Q1: how come viber can still be running but not listed? some sort of programming trickery? in this case, is it really running and consuming battery but hidden to create a psychological thingy?

test 2
disabled icon from notification bar. viber not on notification bar. checked running services and viber is not there. cleared memory to close all running processes. asked friend (using Google Talk) to send me message on viber. viber comes alive... message comes in.
Q2: similar to Q1... is the service now hidden?

and test 2 would make it look like its no point exiting. messages can still come in. and the interesting thing is... how is this happening? smile.gif

i'm using samsung galaxy s2 and no mod/ flashing. using original rom.

This post has been edited by mydragoon: Aug 2 2011, 04:06 PM
mydragoon
post Aug 2 2011, 03:48 PM

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some friends were asking... so i tot i'd post here... any plans to do voice message as well? smile.gif
mydragoon
post Aug 2 2011, 04:16 PM

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QUOTE(Viber @ Aug 1 2011, 06:58 PM)
Use the device keys (the physical keys), just like you search in your native contact app.

If you want to browse by letter, hold and scroll the right-most side of the screen, and the scrolling will suddenly appear with the relevant letter shown.
*
using device key... on SGS2, to bring up search, i will need to:
1. press on menu key (capacitive key)
2. press search
3. type the first letter
that's three key strokes. smile.gif

i guess i can also use that 'button' that appears on the right side of the screen to scroll like you indicated.

but here's a suggestion. this is the phone's contact screen. at the right side, you can see tiny alphabets. touch and it jumps to that letter. i think its nice to have. but not sure how others would feel...
Attached Image
lch78
post Aug 2 2011, 04:32 PM

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QUOTE(mydragoon @ Aug 2 2011, 04:43 PM)
edited my post...

test 1
set icon to appear on notification bar. checked running services and viber is not there. but i'm still receiving messages,
Q1: how come viber can still be running but not listed? some sort of programming trickery? in this case, is it really running and consuming battery  but hidden to create a psychological thingy?

test 2
disabled icon from notification bar. viber not on notification bar. checked running services and viber is not there. cleared memory to close all running processes. asked friend (using Google Talk) to send me message on viber. viber comes alive... message comes in.
Q2: similar to Q1... is the service now hidden?

and test 2 would make it look like its no point exiting. messages can still come in. and the interesting thing is... how is this happening? smile.gif

i'm using samsung galaxy s2 and no mod/ flashing. using original rom.
*
Just want to note that viber is in my running services for both of your tests. Same phone, same ROM.
Viber
post Aug 2 2011, 05:34 PM

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@mydragoon

I understand what you mean now...

There is no "secret" or programming trickery smile.gif
It's a service by Google called C2DM, and it's similar to Push Notifications with iPhones. This service is actually a command sent from Google's servers that can turn on certain applications on your Android. Some apps, like Viber, use this to REALLY be shut off, but still stay available for calls and texts.

In short - don't worry, the battery consumption is ZERO when you Exit Viber, but it can still stay available and "come to life" with C2DM's help.

About your suggestion for the contact list - we might be adding this letter scroll bar on the right side, but for now it'll stay the way you see it, since Viber's interface tries to adapt to ALL phones, not only galaxy.
HeartRoxas
post Aug 3 2011, 02:37 AM

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i left my viber on for the wholeday... did not exit the app at all... and left it monitor for 24 hours... here's what i come up with...

HTC Desire, MIUI-Au 1.7.29
Phone left idle and i go to sleep 6-8 hours... WiFi, 3G all off and kill apps clear cache before locking the phone and sleep (yes im seriously testing it so i follow the exact steps)
without viber - 3-5% drained
with viber - 4-6% drained

phone normal usage whole day
battery draining speed is SAME as olden days...

used battery monitoring system i have in my MIUI ROM,
comparing 3 alternate message apps
viber taking up 1%, whatsapp 1%, liveprofile 1% for whole day... no difference... all of the three did not receive or sent any....

NOTE: i did not even EXIT Viber... so push/C2DM is working...

i think i can start using viber now i dont see any HUGE difference in battery life...
Never compare to whatsapp/live profile if you call using viber.. they simply do not have call service and of course talking through phone will consume battery....

That is all... i hope more people can test it out seriously and get rid of any false assumptions or misunderstandings...

Cheers,
YK
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post Aug 3 2011, 03:43 PM

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@HeartRoxas

Thanks for your detailed test and report. I will be able to refer many users here to your message in order to see a thorough test based on empirical details smile.gif


Added on August 3, 2011, 10:48 pm
Hi everyone,

I'm excited to announce that according to preliminary results, it seems as though we managed to find and fix the collision problem of Viber with CM7 and MIUI ROMs (and possible the rest as well)
Both these ROMs "change" the device's identity (virtually, of course), preventing Viber from adapting itself correctly to the device's microphone configuration. This is why most of you with ROMs experienced the one-side audio issue.

Anyway - we are working on adding a fix to the new version that will hopefully be officially released next week to Market.

Updates soon,
Viber.

This post has been edited by Viber: Aug 3 2011, 10:48 PM
HeartRoxas
post Aug 5 2011, 01:48 AM

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QUOTE(Viber @ Aug 3 2011, 03:43 PM)
@HeartRoxas

Thanks for your detailed test and report. I will be able to refer many users here to your message in order to see a thorough test based on empirical details smile.gif


Added on August 3, 2011, 10:48 pm
Hi everyone,

I'm excited to announce that according to preliminary results, it seems as though we managed to find and fix the collision problem of Viber with CM7 and MIUI ROMs (and possible the rest as well)
Both these ROMs "change" the device's identity (virtually, of course), preventing Viber from adapting itself correctly to the device's microphone configuration. This is why most of you with ROMs experienced the one-side audio issue.

Anyway - we are working on adding a fix to the new version that will hopefully be officially released next week to Market.

Updates soon,
Viber.
*
lol my test is without WiFi connection and also Data Plan... so i dont think my test is valid enough yet... because i seem to notice viber, and other alternate messaging apps i mentioned above tend to not use any battery at all when there is no connection... when there is connection then we'll have to see how frequent the app is used...
so my testing is not detail let alone professional... but the fact that i do not have to EXIT the app with battery life still draining the same is something though...
Im glad that viber is reading and supporting whatever we voiced out.. that itself can mean the best software out there already.. after all feedback and replies is the best for us customers....


Cheers,
YK

P/S:Im using MIUI and your patch is a good news.. i dont face that always but at times yes...
Dannyl
post Aug 5 2011, 08:54 AM

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The Exit button didn't work for me. I exit and Viber came back instantly. Same thing happens when I kill the Viber task. Meaning it's always there unless I uninstall it... the previous version would stay killed if I kill it. Just an observation. And Update Contact List has improved. Samsung Ace 2.2.

This post has been edited by Dannyl: Aug 5 2011, 08:54 AM
kuro0314
post Aug 6 2011, 04:06 AM

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hi everyone newbie here, just wan to make clear that is the viber allows to call or text even without wifi? or it charge on 3g? one stupid question to ask, any difference with skype? May consider buying 1 android phone for this apps =) thanks
Dannyl
post Aug 6 2011, 07:36 AM

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QUOTE(kuro0314 @ Aug 6 2011, 04:06 AM)
hi everyone newbie here, just wan to make clear that is the viber allows to call or text even without wifi? or it charge on 3g? one stupid question to ask, any difference with skype? May consider buying 1 android phone for this apps =) thanks
*
Viber uses data, so you need either wifi or 3G. Useful if you have a lot of contacts using Viber. Not sure about Skype, never used before, maybe someone else can help smile.gif
Hico
post Aug 6 2011, 08:38 AM

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QUOTE(Dannyl @ Aug 5 2011, 08:54 AM)
The Exit button didn't work for me.  I exit and Viber came back instantly.  Same thing happens when I kill the Viber task.  Meaning it's always there unless I uninstall it... the previous version would stay killed if I kill it.  Just an observation.  And Update Contact List has improved. Samsung Ace 2.2.
*
i also notice this..but my case is after i press exit, its gone..however if someone msg me or call me, it will suddenly pop out again then appear as notification back.. sometime, if i connect back my data connection or wifi, it will also pop out occasionally.. then i hv to press exit again.. rclxub.gif
dust
post Aug 6 2011, 12:06 PM

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just installed in my HTC ChaCha and found it is good. but it runs in the portrait mode and make me have to always turn my phone to suit the usage.

i have no choice but to uninstall it. hope the in progress landscape mode will be out soon.

This post has been edited by dust: Aug 6 2011, 12:09 PM
kuro0314
post Aug 6 2011, 02:10 PM

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QUOTE(Dannyl @ Aug 6 2011, 07:36 AM)
Viber uses data, so you need either wifi or 3G.  Useful if you have a lot of contacts using Viber.  Not sure about Skype, never used before, maybe someone else can help smile.gif
*
lets say i have viber, my friend has viber we using viber as a platform to call or we still need our own individual sim in order to make call?
Basically without wifi, using 3g it will cost charges base on the teleco plan? kind of confusing here sorry sweat.gif
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post Aug 7 2011, 02:32 PM

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QUOTE(kuro0314 @ Aug 6 2011, 02:10 PM)
lets say i have viber, my friend has viber we using viber as a platform to call or we still need our own individual sim in order to make call?
Basically without wifi, using 3g it will cost charges base on the teleco plan? kind of confusing here sorry  sweat.gif
*
You will need sim cause you will need a number to be called or messaged to... viber needs wifi or 3g... so if you have unlimited 3g connection.. no charges will be done except your normal monthly subscription fee... viber to viber is free nonetheless but any charges you need for internet connection is not covered... it is like using skype with streamyx.. you call free but you pay monthly streamyx bill....
Viber
post Aug 7 2011, 03:21 PM

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@Dannyl -
We haven't gotten reports of misfunctionality of the Exit button yet.
Are you using a custom ROM that might be causing your problem?

@Hico -
Viber pops up when you receive a call/text thanks to C2DM mechanism (similar to Push Notifications in iPhone).
This mechanism is used in many other apps as well, and it makes sure you are available to get texts/calls (otherwise - the point of the app is gone).
In order to disable your C2DM service, please contact Google - it's run by them.

On another note - could you please elaborate on the other scenario you described, with Viber running when you turn your WiFi on?

@dust -
Landscape mode is in the works these days.

@kuro0314 -
You need cellular reception only when registering, so we can send you the confirmation SMS with your code. After that, basically you can use your Viber on WiFi only. As HeartRoxas mentioned, you can also use it on 3G, but it uses MB from your data plan (0.5MB per minute of call). The amount you pay for your data is decided between you and your cell company, and has nothing to do with us. If you have a monthly pre-paid data plan, then you can use Viber freely without any concern of extra charges. WiFi, of course, is always free (and usually better for Viber calls).

dust
post Aug 7 2011, 03:48 PM

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tks @Viber, looking forward on the landscape mode. it is really a useful program.

This post has been edited by dust: Aug 7 2011, 03:48 PM
Viber
post Aug 7 2011, 07:47 PM

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Hi all,
Viber 2.0.2 has just been released to Market!

What's new?
- Viber is back on Market for HTC Wildfire and HTC Hero users. However, note that due to immanent compatibility problems, Viber might not work 100% smoothly. We're working hard to improve these problems.
- After hard work, as promised, Viber now supports *some* of the famous custom Android ROMs, such as CM7 and MIUI. We need your feedback in order to make sure the major problems with these ROMs are now resolved.

Please make sure you download the latest version.
As usual - for questions/technical issues feel free to contact me.

Regards,
Viber.

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post Aug 8 2011, 02:50 AM

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QUOTE(Viber @ Aug 7 2011, 03:21 PM)
@kuro0314 -
You need cellular reception only when registering, so we can send you the confirmation SMS with your code. After that, basically you can use your Viber on WiFi only. As HeartRoxas mentioned, you can also use it on 3G, but it uses MB from your data plan (0.5MB per minute of call). The amount you pay for your data is decided between you and your cell company, and has nothing to do with us. If you have a monthly pre-paid data plan, then you can use Viber freely without any concern of extra charges. WiFi,  of course, is always free (and usually better for Viber calls).
*

Thanks for the info=) may getting android phone soon =)
fcuk90
post Aug 8 2011, 02:51 AM

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working on miui 2.3.5 , love the exit button too
Hico
post Aug 8 2011, 08:51 AM

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QUOTE(Viber @ Aug 7 2011, 03:21 PM)
@Dannyl -
We haven't gotten reports of misfunctionality of the Exit button yet.
Are you using a custom ROM that might be causing your problem?

@Hico -
Viber pops up when you receive a call/text thanks to C2DM mechanism (similar to Push Notifications in iPhone).
This mechanism is used in many other apps as well, and it makes sure you are available to get texts/calls (otherwise - the point of the app is gone).
In order to disable your C2DM service, please contact Google - it's run by them.

On another note - could you please elaborate on the other scenario you described, with Viber running when you turn your WiFi on?

@dust -
Landscape mode is in the works these days.

@kuro0314 -
You need cellular reception only when registering, so we can send you the confirmation SMS with your code. After that, basically you can use your Viber on WiFi only. As HeartRoxas mentioned, you can also use it on 3G, but it uses MB from your data plan (0.5MB per minute of call). The amount you pay for your data is decided between you and your cell company, and has nothing to do with us. If you have a monthly pre-paid data plan, then you can use Viber freely without any concern of extra charges. WiFi,  of course, is always free (and usually better for Viber calls).
*
yes..once i connect thru WIFI it will auto pop out and appear on top. but it does not happen everytime.. it is like 3 times out of 5 times around that.

so thats mean even press exit, it actually still run behind? After i uninstall the viber, the battery problem solved.. even though i just put my handphone in standby from 12am to 8am .. hmm.gif

and i also notice one thing.. after i press exit..sometime the icon above will disappear.. but sometime it will still there with service disconnect.. then i have to enter viber and press exit again.. why is that so?

This post has been edited by Hico: Aug 8 2011, 08:58 AM
Dannyl
post Aug 8 2011, 09:01 AM

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QUOTE(Viber @ Aug 7 2011, 03:21 PM)
@Dannyl -
We haven't gotten reports of misfunctionality of the Exit button yet.
Are you using a custom ROM that might be causing your problem?
*
No, I'm on stock firmware. It doesn't bother me, though.

On the issue of custom ringtone - is there a file somewhere which we can replace? Where is the original call and notification ringtone stored? Or is it embedded in the app itself?
mydragoon
post Aug 8 2011, 10:43 AM

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QUOTE(Hico @ Aug 8 2011, 08:51 AM)
yes..once i connect thru WIFI it will auto pop out and appear on top. but it does not happen everytime.. it is like 3 times out of 5 times around that.

so thats mean even press exit, it actually still run behind? After i uninstall the viber, the battery problem solved.. even though i just put my handphone in standby from 12am to 8am ..  hmm.gif

and i also notice one thing.. after i press exit..sometime the icon above will disappear.. but sometime it will still there with service disconnect.. then i have to enter viber and press exit again.. why is that so?
*
from what i understand, viber is now using a 'method' that supposedly makes it not run as a service at all... its what viber said is the C2DM mechanism. from what i understand, it means that viber will not run in the background. however, when a message or call comes in, then the server will somehow send this signal via this C2DM mechanism to our phone to activate viber. this way, we can then receive the call or message.
dust
post Aug 8 2011, 11:37 AM

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hi @viber, is latest version 2.0.2 support landscape mode?

Hico
post Aug 8 2011, 02:07 PM

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QUOTE(mydragoon @ Aug 8 2011, 10:43 AM)
from what i understand, viber is now using a 'method' that supposedly makes it not run as a service at all... its what viber said is the C2DM mechanism. from what i understand, it means that viber will not run in the background. however, when a message or call comes in, then the server will somehow send this signal via this C2DM mechanism to our phone to activate viber. this way, we can then receive the call or message.
*
but how abt the battery consumption? i noticed huge different btw without installing viber and with viber even though click exit..the battery still drain faster than normal.. rclxub.gif
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post Aug 8 2011, 05:44 PM

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@ Ricky300
I suggest u can add more description and intro about Viber. Here are my post about Viber for iOS http://forum.lowyat.net/topic/1898275 and I also provide comparison with Ytl Yes and many more.
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post Aug 8 2011, 06:40 PM

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@Hico - no, after you exit button, it's simply killed, it doesn't run in the background (no battery consumption).
We'll look into the "auto run" of Viber that you're describing, and see if we can find this bug in our labs.
What @mydragoon explained is correct. C2DM "wakes" Viber to life, but before that happens, Viber is shut off completely.

@Dannyl - see answer above.
About ringtones - embedded in the app itself. We also don't want our users to alter the app itself, so we are working these days on the development of the custom ringtone option.

@dust - no landscape mode yet. This will be available only in Viber 2.1 (no dates yet).





HeartRoxas
post Aug 9 2011, 02:58 AM

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can Viber focus on enabling A2SD? it's taking up too much of my internal... 8Mb...
praetorian
post Aug 9 2011, 11:02 AM

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As of now 11:00 am on wireless I cannot connect to viber service, the message I get is Viber service is unavailable or being blocked,Please try again later, I am on the latest version, this is the first time this has happened, normally I can connect via wifi instantly, I can go to youtube and android market, no worries, but cannot get on viber...any one else encounter this problem?
mydragoon
post Aug 9 2011, 11:07 AM

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QUOTE(praetorian @ Aug 9 2011, 11:02 AM)
As of now 11:00 am on wireless I cannot connect to viber service, the message I get is Viber service is unavailable or being blocked,Please try again later, I am on the latest version, this is the first time this has happened, normally I can connect via wifi instantly, I can go to youtube and android market, no worries, but cannot get on viber...any one else encounter this problem?
*
same here... noticed problems connecting for the past 10mins or so...

probably a viber server issue.
fireice
post Aug 9 2011, 11:20 AM

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QUOTE(praetorian @ Aug 9 2011, 11:02 AM)
As of now 11:00 am on wireless I cannot connect to viber service, the message I get is Viber service is unavailable or being blocked,Please try again later, I am on the latest version, this is the first time this has happened, normally I can connect via wifi instantly, I can go to youtube and android market, no worries, but cannot get on viber...any one else encounter this problem?
*
Yeah I had that service is unavailable error yesterday too and I do have internet connectivity over WIFI so it could just be Viber server issue.

This post has been edited by fireice: Aug 9 2011, 11:21 AM
praetorian
post Aug 9 2011, 11:22 AM

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ahh ok, lol I thought my phone 'kong' or kena some form of virus!!! I even deleted viber, reinstalled, and lol cannot update contacts....wait till later and see how...
I just made and received a viber call at 10:45am so for me, this was the last time I was connected to viber.

This post has been edited by praetorian: Aug 9 2011, 11:23 AM
sanosizo
post Aug 9 2011, 02:47 PM

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latest version is not working at all


Added on August 9, 2011, 3:05 pmuninstall and reinstall it back works!

This post has been edited by sanosizo: Aug 9 2011, 03:05 PM
mydragoon
post Aug 9 2011, 03:15 PM

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QUOTE(sanosizo @ Aug 9 2011, 02:47 PM)
latest version is not working at all


Added on August 9, 2011, 3:05 pmuninstall and reinstall it back works!
*
could actually just be server issue... i think the past few hours... service is up and down...
Viber
post Aug 9 2011, 03:30 PM

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- A2SD is planned, but no exact estimation yet.

- People who've experienced issues using Viber - we're having temporary issues with our server - we're working hard to fix it right now. We apologize for the inconvenience and hope it will be back up and running soon. Please try again soon and report if it works.
praetorian
post Aug 9 2011, 03:35 PM

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Alrite....looks like Viber is up and running!
Thanks!
SweetPuff
post Aug 9 2011, 04:51 PM

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How is this different from WhatsApp or Skype?
mydragoon
post Aug 9 2011, 05:00 PM

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QUOTE(SweetPuff @ Aug 9 2011, 04:51 PM)
How is this different from WhatsApp or Skype?
*
generally, not much different... but if you wanna go into details...

viber vs whatsapp:
* limited messaging functions in viber. no mms, video sharing. but supposedly this function will be released soon.
* viber has got voice call. free too.
* viber is currently free for life. you need to pay after 1st year for whatsapp.
* see below for more info on viber

viber vs skype:
* skype video call is available for certain phones
* video call function also supposedly coming soon
* viber integrates with your phone contacts. you dun need to create ID, etc... it detects your contacts's phone numbers and will alert you as to who is using the service. whatsapp got this too. with skype, you need to create ID and add people.

This post has been edited by mydragoon: Aug 9 2011, 05:00 PM
SweetPuff
post Aug 9 2011, 05:02 PM

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Thanks bro. My uncle brain hard to digest all these new fancy pants apps.
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QUOTE(SweetPuff @ Aug 9 2011, 05:02 PM)
Thanks bro. My uncle brain hard to digest all these new fancy pants apps.
*
uncle?!? aiyoh... i tot sweet puff = syt.

lol...

seriously... viber is getting into my good books only coz they have presence in this forum. so its makes it easier for us to reach out to them... and they are listening -- evident from the exit button that is now available on the new version.
wkkm007
post Aug 9 2011, 06:27 PM

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QUOTE(SweetPuff @ Aug 9 2011, 02:51 PM)
How is this different from WhatsApp or Skype?
*
http://forum.lowyat.net/topic/1898275 hope this help smile.gif


Added on August 9, 2011, 6:49 pmTumpang thread, SE symbian user where to download app?
Eg: Viber launch on Nokia Ovi and SE symbian where?

This post has been edited by wkkm007: Aug 9 2011, 06:49 PM
law_yew_wooi
post Aug 10 2011, 04:48 PM

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I change my phone to sgs2, installed viber but... I can't activate my number. Waited for the SMS, but didn't get any. Asked it to call me for the code but didn't receive any code too... Tried several times ady ... Whats the problem? I used viber previously on my htc desire n it's ok 1

xsaintzx
post Aug 10 2011, 07:29 PM

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Landscape typing for messaging is a MUST in your next update, I hope you release it ASAP.
Some small suggestions:
- Add some emoticons on the message smile.gif
- Make clicking on the Viber Call icon won't directly going to call the person, I made many missed call because of this, should have make 1 more confirmation screen or message before calling the person >.<
- +1 to previous suggestion, an option to change ringtone and message tone.
Viber
post Aug 10 2011, 07:48 PM

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@law_yew_wooi -
We assume you live in Malaysia?
There is a known issue with inability to receive our SMS in Malaysia. We are currently investigating it and hoping to find a solution soon.

In the meanwhile please contact our support team at http://support.viber.com and they will stay in touch with you and possibly ask for your help to test and solve this issue for the sake of all users in your country smile.gif

@xsaintzx -
- Landscape coming soon.
- Emoticons can already be added to Viber messages. You need an external emoticon app (usually defined as a keyboard), and then it should appear inside Viber's messaging page.
- About the extra-confirmation: we will consider it, but we don't see a reason at this stage for making a confirmation dialog. It usually annoys most users, and to be frank, we didn't get this complaint from any other user before. We apologize for the inconvenience sad.gif
- Changing the ringtone is planned for the future. Not sure when exactly though.

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post Aug 10 2011, 09:38 PM

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QUOTE(xsaintzx @ Aug 10 2011, 07:29 PM)
Landscape typing for messaging is a MUST in your next update, I hope you release it ASAP.
Some small suggestions:
- Add some emoticons on the message smile.gif
- Make clicking on the Viber Call icon won't directly going to call the person, I made many missed call because of this, should have make 1 more confirmation screen or message before calling the person >.<
- +1 to previous suggestion, an option to change ringtone and message tone.
*
Install free Call Confirm app from Market. Useful for all other phone access apps too.

111
un_id
post Aug 10 2011, 09:46 PM

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Can use on tablet?
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post Aug 10 2011, 10:03 PM

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@un_id -
You might be able to install it, but it's probably not going to function 100% smoothly, because Viber isn't officially compatible with Tablets yet.
We're developing it these days and will announce once it's ready.
CuriOu5
post Aug 11 2011, 11:01 AM

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Right after installing Viber, it force close. My stock samsung galaxy ace (Froyo 2.2) launcher failed to launch. Forced to install Launcher Pro. Uninstall Viber and reinstall. Same problem encounter by the stock samsung launcher. Anyway ditched the samsung stock launcher.

onscreen
post Aug 11 2011, 04:18 PM

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Viber works great with CM7.03 HTC Legend. The stability is top notch compared to Whatsapp. Hoping that there are more users aware of Viber existance.

Any chance to have the messages being listed as threaded instead of single message to and from a same contact?
fcuk90
post Aug 11 2011, 04:37 PM

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QUOTE(un_id @ Aug 10 2011, 09:46 PM)
Can use on tablet?
*
works on ipad2
Viber
post Aug 11 2011, 04:38 PM

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@CuriOu5 -
we don't know of any special problems with Galaxy Ace.
Are you sure you don't have anything else colliding with Viber?

@onscreen -
Well, it is YOUR job to get more friends to use Viber wink.gif
Please explain what you mean with your threaded messages requesT)
CuriOu5
post Aug 11 2011, 06:35 PM

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[quote=Viber,Aug 11 2011, 05:38 PM]
@CuriOu5 -
we don't know of any special problems with Galaxy Ace.
Are you sure you don't have anything else colliding with Viber?

Don't really know which program that is colliding with Viber. All I know immediately after installing Viber, the Force Close error message appeared and can't launch any icons. Have to then install Launch Pro through the internet to get the phone working again.
Viber
post Aug 11 2011, 07:59 PM

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Does Viber offer you to generate a crash log?
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post Aug 12 2011, 01:27 AM

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QUOTE(Viber @ Aug 11 2011, 02:38 PM)
@CuriOu5 -
we don't know of any special problems with Galaxy Ace.
Are you sure you don't have anything else colliding with Viber?

@onscreen -
Well, it is YOUR job to get more friends to use Viber wink.gif
Please explain what you mean with your threaded messages requesT)
*
I guess forum 'like' or YM chat room.
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post Aug 12 2011, 08:42 AM

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QUOTE(wkkm007 @ Aug 12 2011, 01:27 AM)
I guess forum 'like' or YM chat room.
*
but isn't the conversation threaded already in viber? mine is...
mydragoon
post Aug 12 2011, 09:03 AM

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just sharing some stats based on my own experience.

phone: samsung galaxy s2. not rooted and running stock/ original Samsung ROM

at almost new condition (meaning not many apps installed and definitely dun have any apps with background services running), the idle discharge rate was about 1% for every 35 mins.

after installing more apps...
background process: tweetdeck + Google reader refreshing every 15 mins; Skype, whatsapp and Viber installed. whatsapp was not running in background while i intentionally had viber running (icon on notification bar). skype, even when it was not turned on, it was actually running in the background -- that's why in the next set of data, i uninstalled skype -- i dun like apps that starts automatically, its so malware-like... idle discharge rate at this setting was at about 1% every 15 mins.

after un-installing skype (while the other things remained just about the same), idle discharge rate was at about 1% every 20 mins. this was about the same for viber version before and after the exit button. ya, no significant change for me.

overall, my phone's idle discharge rate is at about 1% every 20-30mins.

as you can see... viber running (before and after the exit button) didn't really affect my discharge rate.

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post Aug 12 2011, 09:05 AM

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i felt viber consume more battery than whatsapp...

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post Aug 12 2011, 09:35 AM

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QUOTE(michael9413 @ Aug 12 2011, 09:05 AM)
i felt viber consume more battery than whatsapp...
*
just wondering... how much more? and how you 'felt' it?

current version of viber, as i understand it, does not even run (after you hit the exit button) until you get a message/ call...

This post has been edited by mydragoon: Aug 12 2011, 09:35 AM
michael9413
post Aug 12 2011, 10:01 AM

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well yes it is... but i do not exit the app...

well for 3G network normally it will last till around 3pm to reach 25%...
but with viber on it last till 1pm reaches 25% already...
for edge/gsm it will last till 5~6pm before it reaches 25%...
with viber on i think it reach around 3pm only...
(that is in average) my worst case with viber on 3G network is b4 12pm my battery drop below 30% already...

mydragoon
post Aug 12 2011, 10:13 AM

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QUOTE(michael9413 @ Aug 12 2011, 10:01 AM)
well yes it is... but i do not exit the app...

well for 3G network normally it will last till around 3pm to reach 25%...
but with viber on it last till 1pm reaches 25% already...
for edge/gsm it will last till 5~6pm before it reaches 25%...
with viber on i think it reach around 3pm only...
(that is in average) my worst case with viber on 3G network is b4 12pm my battery drop below 30% already...
*
then maybe you need to utilise the exit button. smile.gif

but seriously, maybe you can share some info so viber can look into it? info like phone model, rom?
michael9413
post Aug 12 2011, 10:23 AM

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i'm using Desire Z from Maxis
with custom Kernal OC to 1.5GHz (max) (2.6.35.13-virtuous-sense-v3.1.0), currently OC to 1.2Ghz (On Demand), screen sleep back to normal 800Mhz...
ROM is most current Rooted Gingerbread ROM (Build 2.42.405, Virtuous V2.0)) from HTC customised by Virtuous group...
Baseband is 12.28e.60.140fu.....

yea now i need to exit after i use it... but no such problem with whatsapp... i'm willing to pay few ringgit and get back my battery life... btw that few ringgit just enough for you to have a light breakfast now... so no need to say it is free or not... is like you pay RM1 for a normal roti canai and paying RM2 for a higher class one and also taste better which you would prefer???

HeartRoxas
post Aug 12 2011, 11:02 AM

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QUOTE(michael9413 @ Aug 12 2011, 10:23 AM)
i'm using Desire Z from Maxis
with custom Kernal OC to 1.5GHz (max) (2.6.35.13-virtuous-sense-v3.1.0), currently OC to 1.2Ghz (On Demand), screen sleep back to normal 800Mhz...
ROM is most current Rooted Gingerbread ROM (Build 2.42.405, Virtuous V2.0)) from HTC customised by Virtuous group...
Baseband is 12.28e.60.140fu.....

yea now i need to exit after i use it... but no such problem with whatsapp... i'm willing to pay few ringgit and get back my battery life... btw that few ringgit just enough for you to have a light breakfast now... so no need to say it is free or not... is like you pay RM1 for a normal roti canai and paying RM2 for a higher class one and also taste better which you would prefer???
*
seriously dont compare these two apps... viber can call... whatsapp cannot... and whatsapp is not that good... i have apps which consume same amount of battery life... even faster messaging response.. and can do everything whatsapp can do.. do not need to exit also... and it's free... if you pay RM1 for a roti canai... and i dont have to pay any to have a higer class one.. which one would you prefer then??

besides.. i dont exit my viber... i dont see any drain...

This post has been edited by HeartRoxas: Aug 12 2011, 11:03 AM
SUSd3m0n
post Aug 12 2011, 03:32 PM

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Looks promising. Installed it before but nobody was using it. Just installed it yesterday and a few friends already using it. Too bad doesn't support other OS such as BB and Windows yet.
Dannyl
post Aug 12 2011, 04:31 PM

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QUOTE(onscreen @ Aug 11 2011, 04:18 PM)
Viber works great with CM7.03 HTC Legend. The stability is top notch compared to Whatsapp. Hoping that there are more users aware of Viber existance.

Any chance to have the messages being listed as threaded instead of single message to and from a same contact?
*
Works well with Legend stock 2.2 firmware too!
CuriOu5
post Aug 12 2011, 05:13 PM

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When I press the "Message" icon on the standard key pad and then press "Viber" on the "Complete action using" pop up screen, the force close message appeared (see attachment).

My phone Samsung Galaxy Ace Android 2.2 rooted



Attached thumbnail(s)
Attached Image
ryuzaki_L
post Aug 14 2011, 11:37 AM

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how does viber integrate with the android phone book?
hxcpride
post Aug 14 2011, 04:44 PM

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hey viber, i tried calling my sister in Sydney Australia ...its Echoing..is it normal? are ya guys gonna fix that? we both using galaxy s..

my gf using htc wildfire, most of the time voice call is crackling and we both using unifi 5mbps in the same house... is it because of wildfire?? any updates for the phone anytime soon?

This post has been edited by hxcpride: Aug 14 2011, 04:46 PM
Viber
post Aug 14 2011, 05:16 PM

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@d3m0n - Viber for new platforms is being developed these days: Viber for Blackberry is coming soon, and even Viber for PC/Mac is being developed. In the future, we plan to expand to more and more platforms, like Symbian and WP7.

@CuriOu5 - thank you for the information and the screenshots. At first you said Viber will force close immediately after install it (so you couldn't use it at all). Has this changed now? How?
Also - about the new problem you described now, can you please try to elaborate on the exact steps by which we can recreate this bug? Start from the beginning, step-by-step, so we can test it here in our labs.

@ryuzaki_L - it's a standard feature of many apps (for example - WhatsApp) that imports your contacts from Android's main app, and uses them in order to find other friends of yours who already have Viber (or will install it in the future).

@hxcpride - About the galaxy-galaxy calls: make sure both of you are using high-speed WiFi networks, and if you are, try using a different WiFi connection (both of you) in order to isolate the problem.
About Wildfire: unfortunately you are right (and we explicitly wrote that in our website). Wildfire is not 100% supported, and due to obsolete technologies it uses, Viber calls may be disrupted on it sad.gif

SUSd3m0n
post Aug 15 2011, 02:00 AM

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Dear Viber,

Are you like, working for Viber? If yes, then you definitely need to support all the major OS ASAP. Most important right now is for BB, and then WP7 as it is catching on. Anyways, very good app you have here. And you should put a shoutout box or recommendation box on your site so people can drop their ideas on how to make the app better. Cheers bro.
mydragoon
post Aug 15 2011, 11:08 AM

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QUOTE(d3m0n @ Aug 15 2011, 02:00 AM)
Dear Viber,

Are you like, working for Viber? If yes, then you definitely need to support all the major OS ASAP. Most important right now is for BB, and then WP7 as it is catching on. Anyways, very good app you have here. And you should put a shoutout box or recommendation box on your site so people can drop their ideas on how to make the app better. Cheers bro.
*
yes... agree. need to really rush your dev team on the apps for BB. with viber on the three major platforms at the moment (ios, android and bb), most of our contacts will already be reachable. as much as i dun like it... i guess wp7 also needs to be supported eventually... smile.gif

but ya... windows/ pc version would be excellent too... i guess that would mean a version for tablets as well, right?! wink.gif
allenlyk
post Aug 15 2011, 11:35 AM

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@Viber, when will the software be available for android tablets?
Viber
post Aug 15 2011, 02:55 PM

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As I wrote above, the Blackberry version is in the works this very moment. We don't have an official release date yet, but it's definitely getting closer and closer. Viber for PC/Mac is also being discussed right now, and will probably be our next goal.

Viber for WP7 and Symbian is also certainly planned, but that's probably still far away.

Viber for Tablets is also in the works right now, and will hopefully be released soon to Market.
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post Aug 15 2011, 04:33 PM

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hopefully pc version will materialise soon. coz skype suxx smile.gif
LovingYou
post Aug 15 2011, 07:01 PM

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Just installed it in my 1st adroid handphone
will try later biggrin.gif
hxcpride
post Aug 15 2011, 07:10 PM

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hey viber, i tried calling with it.. and it seems theres no ringing tone anymore..but its connected on the other hand...im using galaxy s..but when i tried calling from my gf wildfire theres ringtone...does this happen only on galaxy s?

This post has been edited by hxcpride: Aug 15 2011, 07:14 PM
Viber
post Aug 15 2011, 07:31 PM

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QUOTE(hxcpride @ Aug 15 2011, 07:10 PM)
hey viber, i tried calling with it.. and it seems theres no ringing tone anymore..but its connected on the other hand...im using galaxy s..but when i tried calling from my gf wildfire theres ringtone...does this happen only on galaxy s?
*
I'm not sure I fully understood your problem... can you try to explain again?
hxcpride
post Aug 15 2011, 08:11 PM

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i was calling my gf using viber, but it seems like theres no ringing tones...like an actual dial ringing tone when its actually connected..i thought it was not responding..

This post has been edited by hxcpride: Aug 15 2011, 08:28 PM
HeartRoxas
post Aug 15 2011, 08:30 PM

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he means there's no TOOT TOOT anymore when the other has not pick up the phone... haha
hxcpride
post Aug 15 2011, 08:35 PM

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QUOTE(HeartRoxas @ Aug 15 2011, 08:30 PM)
he means there's no TOOT TOOT anymore when the other has not pick up the phone... haha
*
its the other way around bro..theres no TOOT TOOT but the phone that i called ringing..and when she picked it up..it works..
its just theres no TOOT TOOT at all...and i thought it wasnt responding LOL. i think only on my galaxy s cuz when i check with
wildfires..theres ringtone i dont get it,.
Viber
post Aug 15 2011, 08:53 PM

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QUOTE(hxcpride @ Aug 15 2011, 08:35 PM)
its the other way around bro..theres no TOOT TOOT but the phone that i called ringing..and when she picked it up..it works..
its just theres no TOOT TOOT at all...and i thought it wasnt responding LOL. i think only on my galaxy s cuz when i check with
wildfires..theres ringtone i dont get it,.
*
Are you using a custom ROM? maybe MIUI, by any chance?
hxcpride
post Aug 15 2011, 08:59 PM

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QUOTE(Viber @ Aug 15 2011, 08:53 PM)
Are you using a custom ROM?  maybe MIUI, by any chance?
*
not at all man. its official gingerbread 2.3.3 the thing is when i first installed it...
the ringtones working..now its just died...but its definately connected...and working..just didnt know
if its responding or not haha


Added on August 15, 2011, 9:00 pm
QUOTE(hxcpride @ Aug 15 2011, 08:59 PM)
not at all man. its official gingerbread 2.3.3 the thing is when i first installed it...
the ringtones working..now its just died...but its definately connected...and working..just didnt know
if its responding or not haha
*
the thing is yesterday was working fine, called my sister in Aussie, ringtones was fine...tried again this morning
it was dead. so i assume it only started by today .

This post has been edited by hxcpride: Aug 15 2011, 09:00 PM
HeartRoxas
post Aug 15 2011, 09:05 PM

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QUOTE(hxcpride @ Aug 15 2011, 08:35 PM)
its the other way around bro..theres no TOOT TOOT but the phone that i called ringing..and when she picked it up..it works..
its just theres no TOOT TOOT at all...and i thought it wasnt responding LOL. i think only on my galaxy s cuz when i check with
wildfires..theres ringtone i dont get it,.
*
that's what i mean... no Toot Toot before the other person picks up.. i understand exactly what you're trying to say lol...
hxcpride
post Aug 15 2011, 09:06 PM

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QUOTE(HeartRoxas @ Aug 15 2011, 09:05 PM)
that's what i mean... no Toot Toot before the other person picks up.. i understand exactly what you're trying to say lol...
*
haha how come you knew? experiencing the same thing as i do bro? tongue.gif
HeartRoxas
post Aug 15 2011, 09:44 PM

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no.. i kinda understand what you're saying lol... i met this problem once but not after that..
Viber
post Aug 15 2011, 09:49 PM

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@hxcpride

We'll investigate this no TOO-TOO bug. Can you think of a trigger that started all this? Maybe a different app that you downloaded and installed?

Would you be kind enough to test Viber on a clean phone (i.e reformat your phone and try it out)?

We're trying to get to the bottom of this.

EDIT: you know what, I have a better idea: would you be willing to help us run some tests with your help and possibly send us logs so we can find the source of this problem once and for all?

This post has been edited by Viber: Aug 15 2011, 10:28 PM
hxcpride
post Aug 16 2011, 05:45 PM

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hey viber, umm i have no idea how to get the logs man haha. any other phone geek using galaxy s with viber? just tried calling my gf..it works great just still no TOOT TOOT ringing tones. was using Wifi and shes using wildfire 3g..works pretty good actually ...better than last time.

i just installed cracked Samurai II apk from google ...could it be by that? haha ill try to uninstall that and ring again later.

This post has been edited by hxcpride: Aug 16 2011, 05:55 PM
Viber
post Aug 16 2011, 05:55 PM

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@hxcpride

Please contact me via personal message and I'll explain to you how to send me logs. Promise it would be easy and rewarding wink.gif

hxcpride
post Aug 16 2011, 05:58 PM

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QUOTE(Viber @ Aug 16 2011, 05:55 PM)
@hxcpride

Please contact me via personal message and I'll explain to you how to send me logs. Promise it would be easy and rewarding wink.gif
*
youve got pmed!
profdrahhen
post Aug 16 2011, 08:40 PM

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miui cant use viber?
hxcpride
post Aug 16 2011, 08:44 PM

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hey viber. this is odd.. Too Too dial tones working again. lol. with speaker or without....i think its a bug ..not sure only for galaxy s or all droid in general

rayfoo
post Aug 16 2011, 09:23 PM

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the call quality leaves much to be desired
Viber
post Aug 16 2011, 09:53 PM

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QUOTE(profdrahhen @ Aug 16 2011, 08:40 PM)
miui cant use viber?
*
Viber should support MIUI. Are you experiencing problems?
CuriOu5
post Aug 16 2011, 11:04 PM

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[quote=Viber,Aug 14 2011, 06:16 PM]


@CuriOu5 - thank you for the information and the screenshots. At first you said Viber will force close immediately after install it (so you couldn't use it at all). Has this changed now? How?

Still having the same problem with the standard froyo launcher. I have seen ditched it for launch pro. Am I the only one having that problem. If yes then it must be some other programs that I installed that causing this.

Also - about the new problem you described now, can you please try to elaborate on the exact steps by which we can recreate this bug? Start from the beginning, step-by-step, so we can test it here in our labs.

1) Select the standard froyo dialer.
2) Tab on the messaging icon
3) Select Viber from the "Complete action using" pop-up screen

However there is no issue when I select Viber from the ""Complete action using" pop-up screen for voice call.

Viber
post Aug 16 2011, 11:16 PM

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Thanks for the info.

We'll look into it, but most likely it's your custom ROM causing this problem, and unfortunately we can't provide support for all custom ROMs out there.

If you ever get a chance to find a friend with a Galaxy Ace who doesn't has stock ROM, please give it a try and see if the problem occurs to them as well.
DJFoo000
post Aug 22 2011, 04:17 PM

Really? That's the best reply you can come up with?
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Hi. Any chance of making viber have landscape orientation? I'm using the HTC Desire Z and it has a physical slide out qwerty keyboard. But when I'm typing the message using it, the app doesn't reorientate to landscape, so I have to constantly twist my head to look at what I have typed.
Viber
post Aug 22 2011, 04:26 PM

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Hi all,

We're running a quick survey among our users (in Viber-dedicated threads only).

We'd like to hear your opinion: What is Viber missing the most? If you could choose the most important feature that you'd like to see in our next big version - Viber 2.1 - that's coming up soon, what would it be?

Let your voice be heard smile.gif
Dannyl
post Aug 22 2011, 04:29 PM

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QUOTE(Viber @ Aug 22 2011, 04:26 PM)
Hi all,

We're running a quick survey among our users (in Viber-dedicated threads only).

We'd like to hear your opinion: What is Viber missing the most? If you could choose the most important feature that you'd like to see in our next big version - Viber 2.1 - that's coming up soon, what would it be?

Let your voice be heard smile.gif
*
Landscape mode
Viber
post Aug 22 2011, 04:30 PM

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QUOTE(DJFoo000 @ Aug 22 2011, 04:17 PM)
Hi. Any chance of making viber have landscape orientation? I'm using the HTC Desire Z and it has a physical slide out qwerty keyboard. But when I'm typing the message using it, the app doesn't reorientate to landscape, so I have to constantly twist my head to look at what I have typed.
*
In the works right now.
mydragoon
post Aug 22 2011, 04:39 PM

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ok, some items i would like to see... top of list means most important:
#1. multi media support -- coz this is main gripe why all my contacts still want to use whatsapps... though its not what i really want.
#2. group messaging <-- what i really want
#3. video calls <-- what i would want as well
#4. support for gadgets without simcard/ phone number like wifi only tablets... and pc?!?
#5. landscape mode -- just make sure its implemented properly... on most cases i have seen with apps on landscape mode, keyboard covers more than half the screen and worse... the screen is not focused at the text entry box, making text entry a very much guessing game.

since we're at it... quickly launch the BB version as well... so my friends have nothing else to complain! smile.gif

DJFoo000
post Aug 22 2011, 04:51 PM

Really? That's the best reply you can come up with?
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wow interesting to have a big update announcement. What a coincidence i posted about landscape right before it. :-P

I've only just installed Viber, but things I see missing are:

1) landscape mode
2) picture sending in messaging
3) smart dialpad, where it uses predictive dictionary to look for a contact when you key in numbers in the dialpad.
4) the option to decide what is the default tab to open everytime the app is launched
5) video call
fcuk90
post Aug 22 2011, 04:58 PM

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QUOTE(profdrahhen @ Aug 16 2011, 08:40 PM)
miui cant use viber?
*
can .
wkkm007
post Aug 22 2011, 08:06 PM

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disable/enable auto start app(viber) option
CuriOu5
post Aug 23 2011, 10:43 AM

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1) Indicator to indicate who is on or offline.
2) Customizable notification tone

This post has been edited by CuriOu5: Aug 23 2011, 10:46 AM
Viber
post Aug 23 2011, 04:29 PM

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I'd like to explain to all the users who requested an "online-indicator": we've taken your request into account, but you need to know that in the meanwhile you do have an indirect way of knowing who's online.

When you make a Viber call, if it says "Ringing..", it means the other side's phone is literally ringing, meaning they're online. If it only says "Calling..", it probably means they're offline.

Same for messaging - if you send a text and you see the "✔" sign, it means the message has been received at the other side's phone (he's online). If you only see the arrow sign, it means it's been sent from you, but pending the other side to come online (their offline at the moment).

Think of Viber as a "substitute" for your real phone. When you call/text someone, you're not sure if they are currently available or not. Right? wink.gif
DJFoo000
post Aug 23 2011, 05:09 PM

Really? That's the best reply you can come up with?
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^kudos to you for giving dedicated support on this forum.

Excited to see how many improvements v2.1 incorporates.
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post Aug 23 2011, 05:24 PM

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how can i turn off viber completely

bcause there always viber icons in my notifications even when im not in wifi/3g ?
does it drain the battery ?
Viber
post Aug 23 2011, 05:58 PM

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QUOTE(shark7 @ Aug 23 2011, 05:24 PM)
how can i turn off viber completely

bcause there always viber icons in my notifications even when im not in wifi/3g  ?
does it drain the battery ?
*
First, make sure you have the latest version from Market.

Then, you can use the "Exit" button, inside Viber's "More" tab.
After that, your icon at the top should disappear.

However, know that Viber shouldn't be consuming much battery when simply running in the background, and uses extremely negligible amounts of KB (less then 1KB an HOUR when idling).
Dannyl
post Aug 23 2011, 07:29 PM

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QUOTE(Viber @ Aug 23 2011, 04:29 PM)
I'd like to explain to all the users who requested an "online-indicator": we've taken your request into account, but you need to know that in the meanwhile you do have an indirect way of knowing who's online.

When you make a Viber call, if it says "Ringing..", it means the other side's phone is literally ringing, meaning they're online. If it only says "Calling..", it probably means they're offline.

Same for messaging - if you send a text and you see the "✔" sign, it means the message has been received at the other side's phone (he's online). If you only see the arrow sign, it means it's been sent from you, but pending the other side to come online (their offline at the moment).

Think of Viber as a "substitute" for your real phone. When you call/text someone, you're not sure if they are currently available or not. Right? wink.gif
*
Yeah, that one is sorta logical. When I send a message, I wait until the hourglass is replaced with an arrow. If it doesn't change to a tick sign, I know the other person is offline and he'll get the message when he's connected in Viber.
Viber
post Aug 23 2011, 07:48 PM

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Exactly! smile.gif
CuriOu5
post Aug 24 2011, 11:54 AM

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Will the online indicator be in the next update. Kind of useful to know who are on and who are not.

One issue which I have occasionally, which I can live with, is when I exit Viber, the icon dissappears for a while and then reappeared again but it's grayed.
mydragoon
post Aug 24 2011, 01:42 PM

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QUOTE(CuriOu5 @ Aug 24 2011, 11:54 AM)
Will the online indicator be in the next update. Kind of useful to know who are on and who are not.

One issue which I have occasionally, which I can live with, is when I exit Viber, the icon dissappears for a while and then reappeared again but it's grayed.
*
honestly... for those who are asking for online indicator... is this what you really want?

coz next thing is... you want invisible/ offline status so you can ignore ppl you dun wanna receive calls from (and only at certain times).
Dannyl
post Aug 24 2011, 02:07 PM

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QUOTE(mydragoon @ Aug 24 2011, 01:42 PM)
honestly... for those who are asking for online indicator... is this what you really want?

coz next thing is... you want invisible/ offline status so you can ignore ppl you dun wanna receive calls from (and only at certain times).
*
Haha! Next they'll ask to block people, black lists, white lists, etc laugh.gif
lch78
post Aug 24 2011, 02:42 PM

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QUOTE(mydragoon @ Aug 24 2011, 02:42 PM)
honestly... for those who are asking for online indicator... is this what you really want?

coz next thing is... you want invisible/ offline status so you can ignore ppl you dun wanna receive calls from (and only at certain times).
*
yea. I agree with you. The msg tick sign is good enough for me.


mydragoon
post Aug 25 2011, 05:13 PM

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QUOTE(Viber @ Aug 23 2011, 04:29 PM)
I'd like to explain to all the users who requested an "online-indicator": we've taken your request into account, but you need to know that in the meanwhile you do have an indirect way of knowing who's online.

When you make a Viber call, if it says "Ringing..", it means the other side's phone is literally ringing, meaning they're online. If it only says "Calling..", it probably means they're offline.

Same for messaging - if you send a text and you see the "✔" sign, it means the message has been received at the other side's phone (he's online). If you only see the arrow sign, it means it's been sent from you, but pending the other side to come online (their offline at the moment).

Think of Viber as a "substitute" for your real phone. When you call/text someone, you're not sure if they are currently available or not. Right? wink.gif
*
actually... this got me thinking...

the new version supposedly is able to wake up Viber when messages or calls come in coz originally the complain from users were that it's supposedly consuming battery when its running.

so... won't all calls and messages get connected immediately if this is the case?

or is this new version thingy only applicable to Android...? which means:
* android-to-ios, the above applies.
* android-to-android... calls and messages will all go thru immediately?
CuriOu5
post Aug 25 2011, 05:57 PM

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Viber 2.03 is in the market for update.
mydragoon
post Aug 26 2011, 08:08 AM

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QUOTE(CuriOu5 @ Aug 25 2011, 05:57 PM)
Viber 2.03 is in the market for update.
*
i think it came out early this week...
Viber
post Aug 28 2011, 03:51 PM

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QUOTE(mydragoon @ Aug 25 2011, 05:13 PM)
actually... this got me thinking...

the new version supposedly is able to wake up Viber when messages or calls come in coz originally the complain from users were that it's supposedly consuming battery when its running.

so... won't all calls and messages get connected immediately if this is the case?

or is this new version thingy only applicable to Android...? which means:
* android-to-ios, the above applies.
* android-to-android... calls and messages will all go thru immediately?
*
I'm not sure I understand fully what you mean..

Viber gives you the option to exit the app, and still be available to receive calls/texts. When you Exit Viber, the app itself is not even running in the background (it's completely shut off, including all of its services). C2DM takes care that if you have an incoming call/text, Viber will be "awakened" and receive it.
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post Aug 29 2011, 08:32 AM

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QUOTE(Viber @ Aug 28 2011, 03:51 PM)
I'm not sure I understand fully what you mean..

Viber gives you the option to exit the app, and still be available to receive calls/texts.  When you Exit Viber, the app itself is not even running in the background (it's completely shut off, including all of its services). C2DM takes care that if you have an incoming call/text, Viber will be "awakened" and receive it.
*
sorry if i was being confusing... what i meant was...

we can tell if a message has been delivered or not by looking at the arrow sign. we can also tell if a call is connected by the the ringing/ calling description. usually, a message is not delivered or a call is not connected because the user has exit viber.

with the c2dm, messages and calls are supposed to wake up viber and launch it, right?

so, in this case, with c2dm... there should not be any more undelivered messages or calls that is not getting connected, right? or is this only a feature found on android phones...?

This post has been edited by mydragoon: Aug 29 2011, 03:08 PM
CuriOu5
post Aug 29 2011, 11:24 AM

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QUOTE(mydragoon @ Aug 29 2011, 09:32 AM)


so, in this case... there should not be able more undelivered messages or calls that is not getting connected, right? or is this only a feature found on android phones...?
*
rclxub.gif rclxub.gif rclxub.gif rclxub.gif

Viber
post Aug 29 2011, 04:00 PM

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QUOTE(mydragoon @ Aug 29 2011, 08:32 AM)
sorry if i was being confusing... what i meant was...

we can tell if a message has been delivered or not by looking at the arrow sign. we can also tell if a call is connected by the the ringing/ calling description. usually, a message is not delivered or a call is not connected because the user has exit viber.

with the c2dm, messages and calls are supposed to wake up viber and launch it, right?

so, in this case, with c2dm... there should not be any more undelivered messages or calls that is not getting connected, right? or is this only a feature found on android phones...?
*
C2DM is a service run by Google. Google server is supposed to "wake" viber up when receiving a Viber text or Viber call, even when Viber was exited.
Theoretically, it should work in 100% of the cases, but in reality - C2DM *sometimes* has temporary problems, and this will cause messages and calls to arrive with a slight delay.

This is why we recommend our users to simply leave Viber running the background (thus relying on our own servers).


Added on August 29, 2011, 9:44 pmHi everyone,
We've got something for you: http://www.facebook.com/photo.php?fbid=248...9&type=1&ref=nf

Do you think you know what this is? smile.gif

This post has been edited by Viber: Aug 29 2011, 09:44 PM
mydragoon
post Sep 2 2011, 01:32 PM

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QUOTE(Viber @ Aug 29 2011, 04:00 PM)

Added on August 29, 2011, 9:44 pmHi everyone,
We've got something for you: http://www.facebook.com/photo.php?fbid=248...9&type=1&ref=nf

Do you think you know what this is? smile.gif
*
pc version... wink.gif
smwah
post Sep 3 2011, 10:16 PM

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Hi need to check, how much data does viber use for calling like 30 minutes? Does monthly 250mb enough for viber calling? If no calling, viber is always connect to server? or the opposite way?
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post Sep 3 2011, 11:14 PM

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QUOTE(mydragoon @ Aug 29 2011, 08:32 AM)
sorry if i was being confusing... what i meant was...

we can tell if a message has been delivered or not by looking at the arrow sign. we can also tell if a call is connected by the the ringing/ calling description. usually, a message is not delivered or a call is not connected because the user has exit viber.

with the c2dm, messages and calls are supposed to wake up viber and launch it, right?

so, in this case, with c2dm... there should not be any more undelivered messages or calls that is not getting connected, right? or is this only a feature found on android phones...?
*
you need to be online lah buddy. nod.gif
jtleon
post Sep 3 2011, 11:48 PM

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using it...pretty cool and nice
thumb up
shark7
post Sep 4 2011, 01:15 AM

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dunno why..i never get a good reception using viber

im on unifi and call my brother downstairs using viber ..and the screen always shows poor ..just hear a noise ..thats all
CuriOu5
post Sep 4 2011, 01:22 AM

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QUOTE(shark7 @ Sep 4 2011, 02:15 AM)
dunno why..i never get a good reception using viber

im on unifi and call my brother downstairs using viber ..and the screen always shows poor ..just hear a noise ..thats all
*
Call a friend in UK on viber. He can't hear me clearly but I can hear him as if he is in Malaysia. My internet connection speed is 100Mbps.

Messaging response was very fast.
Viber
post Sep 4 2011, 04:00 PM

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@smwah - Viber uses about 0.5MB per minute of call. This is about to be even lower once we release our update soon.

@shark7 - When making a WiFi-WiFi call, Viber should work fine without any special problems. Please check your WiFi network and try making a Viber call with a friend when you are on a different network (this way you'll isolate the problem).


mydragoon
post Sep 4 2011, 10:08 PM

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QUOTE(FatalExe @ Sep 3 2011, 11:14 PM)
you need to be online lah buddy. nod.gif
*
online? not really... from my understanding. my question was to get a better understanding... so can 'sell' better to my friends.

update: I m assuming when you say online, you mean viber must be on.

but yes, of course we need to be connected to the internet, otherwise how would the call or message get connected...? magic?

This post has been edited by mydragoon: Sep 4 2011, 10:41 PM
Viber
post Sep 4 2011, 10:29 PM

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In order to use Viber you must be online, just like any other app that uses the internet.
Otherwise, how would you know if you receive calls/texts? smile.gif

This post has been edited by Viber: Sep 4 2011, 10:31 PM
mydragoon
post Sep 4 2011, 10:36 PM

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QUOTE(Viber @ Sep 4 2011, 10:29 PM)
In order to use Viber you must be online, just like any other app that uses the internet.
Otherwise, how would you know if you receive calls/texts? smile.gif
*
yes, of course we need to be online. I m assuming FatalExe meant viber needs to be on.
zurggie
post Sep 6 2011, 02:43 PM

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Installed viber on my nexus s and already try a few call. I can hear loud noise when making call but since this service is free, I can live with it. Hope it can support nokia symbian soon because most of my friend are still on "burning platform".
dust
post Sep 6 2011, 07:15 PM

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hopefully the coming update include the landscape mode as for my HTC ChaCha...
Viber
post Sep 6 2011, 07:21 PM

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QUOTE(dust @ Sep 6 2011, 07:15 PM)
hopefully the coming update include the landscape mode as for my HTC ChaCha...
*
ChaCha is quite a rare device. We might be adding full support for it in the future, but for now unfortunately we can't guarantee anything.
Once Viber 2.1 is release, I'd appreciate if you could install it and let us know of any special issues.
dust
post Sep 6 2011, 10:20 PM

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QUOTE(Viber @ Sep 6 2011, 07:21 PM)
ChaCha is quite a rare device. We might be adding full support for it in the future, but for now unfortunately we can't guarantee anything.
Once Viber 2.1 is release, I'd appreciate if you could install it and let us know of any special issues.
*
I have been tested viber before and so far with good experience, in term of call quality and access. but the only drawback is no support on the landscape mode.

let us know when viber 2.1 is out and i will install it again to feedback you later then.
AwaN87
post Sep 6 2011, 10:26 PM

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great apps but for now still convincing my friend to install it as they still hanging around with whatsapp.

cant wait for it to be available on BB phone..
zurggie
post Sep 7 2011, 12:11 PM

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Im on digi smart plan and to my suprise I can get average quality call on HSPA but poor quality using my home 1mb streamyx.
CuriOu5
post Sep 7 2011, 12:58 PM

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QUOTE(zurggie @ Sep 7 2011, 01:11 PM)
Im on digi smart plan and to my suprise I can get average quality call on HSPA but poor quality using my home 1mb streamyx.
*
Same here always get poor quality when calling overseas. Voice call using Skype until can get better quality from viber.


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Viber
post Sep 7 2011, 03:00 PM

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It seems as though there is something slowing your WiFi network down. Please run a speed-test and make sure that it's actually 1mb on download AND upload (many times the upload rates are very low, and this causes Viber to give you poor quality).

The good news is that in the future we plan to add a feature that'll slightly "lower" the quality of Viber calls on bad networks if it detects that the connection is somewhat choppy, thus "sacrificing" on quality in order to assure stable calls.
cutiepooh
post Sep 7 2011, 03:07 PM

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It highly depends on my 3g line.. somehow,M a celcom user. my line pretty bad.. and I can't really hear what's my friend was trying to say :-s
Boy96
post Sep 9 2011, 05:19 PM

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I am using an HTC HD2 with MDJ FroYo HD 4.6 android running on my SD card and my friend at school uses an iPhone 4, we are both connected to the same wifi at school, that wifi is a 20mbps UniFi BIZ20 package, I tested on my phone's speedtest.net app and got around 5mbps.


However, when I used viber to call my friend, it has a ringing tone on my phone, but on my friends iPhone (at the same time I called him), nothing happens, he then gets a missed call notifications from Viber..

and Vice Versa...
xproc
post Sep 9 2011, 11:39 PM

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does viber support SE X8?
Viber
post Sep 13 2011, 05:34 PM

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Hi all,
Sorry for the late response:

@Boy96 -
Is any of you using Viber on a blocked WiFi network? (usually a school network, workplace network, etc.)
It sounds as if the network is blocked.


In order to use Viber behind a firewall, make sure the following ports are open (ingoing AND outgoing):
TCP: 5242 + 4244
UDP: 5243 + 9785

@xproc -
To be frank, we haven't thoroughly tested Viber on that device yet (due to the fact that it's still quite rare in the market worldwide), but we assume that it should generally work fine, with some potential incompatibility issues.

We'd love for you to test it and let us know if anything goes wrong.

This post has been edited by Viber: Sep 13 2011, 05:50 PM
Boy96
post Sep 17 2011, 12:15 AM

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QUOTE(Viber @ Sep 13 2011, 05:34 PM)


Is any of you using Viber on a blocked WiFi network? (usually a school network, workplace network, etc.)
It sounds as if the network is blocked.
In order to use Viber behind a firewall, make sure the following ports are open (ingoing AND outgoing):
TCP: 5242 + 4244
UDP: 5243 + 9785


*
I am not sure if it is being blocked or not, but we do get the missed call notification after that..
mydragoon
post Sep 20 2011, 08:31 AM

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QUOTE(Viber @ Sep 7 2011, 03:00 PM)
It seems as though there is something slowing your WiFi network down. Please run a speed-test and make sure that it's actually 1mb on download AND upload (many times the upload rates are very low, and this causes Viber to give you poor quality).

The good news is that in the future we plan to add a feature that'll slightly "lower" the quality of Viber calls on bad networks if it detects that the connection is somewhat choppy, thus "sacrificing" on quality in order to assure stable calls.
*
not good news for ppl on digi. their speed is supposedly capped or hovering at 700+kbps.


Added on September 20, 2011, 8:32 am
QUOTE(Viber @ Sep 6 2011, 07:21 PM)
Once Viber 2.1 is release, I'd appreciate if you could install it and let us know of any special issues.
*
when? smile.gif

This post has been edited by mydragoon: Sep 20 2011, 08:32 AM
Viber
post Sep 21 2011, 05:33 PM

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@mydragoon - It's planned to come out in few weeks. We'll post details on our support site at: http://helpme.viber.com.
kshen
post Sep 23 2011, 02:51 PM

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Hi guys , i recently downloaded and installed Viber for my Galaxy 5 . I tried calling on of the android phones Sony Ericson X10 , it works fine but when i tried calling the same model as mine (The Galaxy 5) , the other party who owns the Galaxy 5 can't receive my calls . And after i pressed the "end call" in Viber . The other party's Galaxy 5 received a miss call . But previously , didn't even hear a ringing sound or any notification sounds for a call coming in when i tried calling . We tried again , but this time the other party called me through Viber , the same result appears , no ringing and just shows a "Miss Call" on my phone screen after the other party pressed the "end call" in viber . I am sure that me and the other person did not put on "Silent" or "Vibrate" on our phones .

Need ur help here on the issue . I can call other models of phones using android and the other person can receive my call successfully . But i can't reach/call the same model of my phone , can call , but the other person's phone does not show any "Incoming Calls" .

Thanks
joanalooidog
post Sep 23 2011, 04:38 PM

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Galaxy 5 on v2.1 or v2.2?
I think should be using froyo onwards.
Just a wild guess.
kshen
post Sep 23 2011, 08:24 PM

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Ain't sure bout the Version YET . Lol . Thanks bro . froyo ?


Added on September 23, 2011, 8:28 pmV2.1

This post has been edited by kshen: Sep 23 2011, 08:28 PM
dvng
post Sep 23 2011, 10:51 PM

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i am using galaxy tab and with the data plan only without call. I can't receive the access code. Do i need call plan to receive access code?
greatgreedyguts
post Sep 24 2011, 10:54 AM

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Added on September 24, 2011, 10:55 am
QUOTE(dvng @ Sep 23 2011, 10:51 PM)
i am using galaxy tab and with the data plan only without call. I can't receive the access code. Do i need call plan to receive access code?
*
what data plan u using... as far as i know digi broadband can receive sms...

you need to reeive sms to use this

This post has been edited by greatgreedyguts: Sep 24 2011, 10:56 AM
dvng
post Sep 24 2011, 04:48 PM

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i am using the discovery plan.
tmtmnut
post Sep 26 2011, 11:42 AM

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i wonder is it just me or what. i call my dad ipad 2 with my galaxy sl.Both of us r in the same house using same wifi. The sound is choppy. I am pretty sure my internet connection is fine. I did a speed test. got the download 1.1mbps and upload 0.36mbps.
hmm,i wonder how much kbps does viber need for a average calling quality?

right after i test with viber.i try skype. the sound qualitty is much much much better.

Out of so many many many time i try Viber.There is just once the viber sound quality is just same as phone call quality. I wonder is it viber server congested?
mydragoon
post Sep 26 2011, 03:19 PM

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QUOTE(tmtmnut @ Sep 26 2011, 11:42 AM)
i wonder is it just me or what. i call my dad ipad 2 with my galaxy sl.Both of us r in the same house using same wifi. The sound is choppy. I am pretty sure my internet connection is fine. I did a speed test. got the download 1.1mbps and upload  0.36mbps.
hmm,i wonder how much kbps does viber need for a average calling quality?

right after i test with viber.i try skype. the sound qualitty is much much much better.

Out of so many many many time i try Viber.There is just once the viber sound quality is just same as phone call quality. I wonder is it viber server congested?
*
hmm.gif check a few posts before for the kbps that viber uses... wink.gif
dvng
post Sep 27 2011, 11:25 AM

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Has anyone receives the access code sms using Digi Discover Plan? I have checked on the Viber website and it seems Android Tablet is not supported or partially supported even on the Galaxy Tab whichis call enabled.

And also i (Galaxy S2) tried to called my wife (Galaxy S) over the same WiFi network in the house and she can't hear me over the phone. Is this normal that you can't use Viber over the same WiFi network?

This post has been edited by dvng: Sep 27 2011, 11:31 AM
Viber
post Sep 27 2011, 08:50 PM

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@kshen - to be honest, we haven't yet tested Viber on Galaxy 5. We are working hard on testing Viber on different devices. Please check out our list of officially supported devices at: http://helpme.viber.com/index.php?/Knowled...em-requirements which we keep updating. However, we are going to release a new, more stable version in few weeks and would be happy receive your feedback.

@dvng - you can register with your mobile/landline/temporary number just to receive the access code. As soon as Viber has been activated you won't need it anymore smile.gif

@tmtmnut and @dvng - there are some known audio issues with SGS. We are working hard to fix them for the new Viber version that's going be released in few weeks. We'd be happy to hear your feedback smile.gif

This post has been edited by Viber: Sep 27 2011, 10:03 PM
LiMcZ
post Sep 28 2011, 12:32 PM

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I try using my acer a500 get error everytime i try to send the activation cide to my phone
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post Sep 28 2011, 01:11 PM

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Sir 'Viber',

Will it be possible if you make the APP to be able to rotate for your next update? I find it quite hard to type if I were to use the IM.

Thanks.

Regards,
Nels

This post has been edited by Nels: Sep 28 2011, 01:12 PM
tmtmnut
post Sep 28 2011, 02:36 PM

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QUOTE(Viber @ Sep 27 2011, 08:50 PM)
@tmtmnut and @dvng - there are  some known audio issues with SGS. We are working hard to fix them for the new Viber version that's going be released in few weeks. We'd be happy to hear your feedback smile.gif
*
thanks for ur reply. i will try and give a new feedback when the new version is out.
Viber
post Sep 28 2011, 04:06 PM

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@LiMcZ - We haven't tested this device yet, but didn't hear about any specific issues. We'd be happy if you'd tell us more about it via our support team. You can contact them on: http://helpme.viber.com/. thanks!

@Nels - done on the upcoming version in few weeks smile.gif

@tmtmnut - Thanks! We'd appreciate it!
dvng
post Sep 28 2011, 07:10 PM

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QUOTE(Viber @ Sep 27 2011, 08:50 PM)
@kshen - to be honest, we haven't yet tested Viber on Galaxy 5. We are working hard on testing Viber on different devices. Please check out our list of officially supported devices at: http://helpme.viber.com/index.php?/Knowled...em-requirements which we keep updating. However, we are going to release a new, more stable version in few weeks and would be happy receive your feedback.

@dvng - you can register with your mobile/landline/temporary number just to receive the access code. As soon as Viber has been activated you won't need it anymore smile.gif

@tmtmnut and @dvng - there are  some known audio issues with SGS. We are working hard to fix them for the new Viber version that's going be released in few weeks. We'd be happy to hear your feedback smile.gif
*
viber - the problem with the temporary line is that it shows the temporary line id when you call someone although you are using a data line (different line). But anyway, the VIBER works on the Galaxy Tab.
wkkm007
post Sep 29 2011, 03:29 PM

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can viber offer an option to enable/disable auto start up the viber app?
phoenixstudio
post Sep 29 2011, 07:25 PM

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landscape mode! smile.gif
Viber
post Oct 4 2011, 11:07 PM

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@dvng - can you receive regular calls and texts to this data line?
If so, you should be able to register on Viber with it.

@wkkm007 - it's under discussions at the moment, meanwhile you may use the EXIT button. smile.gif

@phoenixstudio - done on the upcoming version that will be released in couple of weeks smile.gif
mydragoon
post Oct 12 2011, 09:25 PM

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yeah! I see a new version from the new market... but dang when I click, no option to let me update... I think it's a problem with the new market...

from the What's New logs, I see support photos now... :-)
mydragoon
post Oct 12 2011, 09:31 PM

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ok, managed to update...

feedback on the attach photo option... please allow preview or confirmation. I had accidentally clicked on the wrong image and the next thing I know, it's uploading.

btw, can I assume viber servers do not archive any of the attachments?


Viber
post Oct 12 2011, 10:31 PM

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Viber texts are "stored" (encrypted of course) in our servers for up to 2 weeks only if they are pending delivery to the destination user. Once the recipient got the message, it's immediately deleted from our servers.

If the destination user is online and received the message, it's never stored in our servers even for a second.


Added on October 12, 2011, 11:47 pmHi everyone,
We are excited to announce that the long-anticipated Viber 2.1 has just been released to AppStore and Market!

Among the new features:
- A whole new sound codec, offering higher voice quality, better support for Viber calls on 3G networks and interrupted internet connections.
- Photo sharing inside Viber text messages.
- Viber text messages are now location-aware, meaning you can share your current whereabouts with each and every Viber message that you send.
- Viber now supports iOS5.
- Viber now supports Landscape mode.
- And many more new features and bug fixes.

Should you have any questions regarding this new version or about Viber in general, please do not hesitate to ask.
the Viber Team.

This post has been edited by Viber: Oct 13 2011, 12:26 AM
mynewuser
post Oct 13 2011, 05:42 AM

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After upgrade. All my giver contact become empty. Phone address book still available but viber contact nothing.
mydragoon
post Oct 13 2011, 08:10 AM

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QUOTE(mynewuser @ Oct 13 2011, 05:42 AM)
After upgrade. All my giver contact become empty. Phone address book still available but viber contact nothing.
*
same here... after upgrade, viber contacts is now empty.

i tot i'd wait for a few hours to see if it will repopulate, but it has not...
more69
post Oct 13 2011, 08:26 AM

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QUOTE(mydragoon @ Oct 13 2011, 08:10 AM)
same here... after upgrade, viber contacts is now empty.

i tot i'd wait for a few hours to see if it will repopulate, but it has not...
*
try to update contact in viber
mydragoon
post Oct 13 2011, 09:08 AM

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QUOTE(more69 @ Oct 13 2011, 08:26 AM)
try to update contact in viber
*
ah, thank you. din realise there's an option to update contacts.

for those like me who are not aware... just click on contacts... then menu followed by update contacts.
tmtmnut
post Oct 14 2011, 02:56 PM

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just to update,previously i mention that the sound quality is dam poor at the previous version,but the new version fixed it.

Great. the new update is super awesome.I try calling my dad from my galaxy sl to iphone. wifi to wifi and wifi to 3g and the sound is as smooth as silk and it is like normal phone calling.

will try wifi to edge and post the result here.

Viber thank you for the update. biggrin.gif
DJFoo000
post Oct 14 2011, 03:14 PM

Really? That's the best reply you can come up with?
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@viber, landscape mode only activates in a message thread. Rest of UI refuses to go to landscape when tilted. Deliberate or bug?
Viber
post Oct 14 2011, 04:22 PM

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QUOTE(DJFoo000 @ Oct 14 2011, 03:14 PM)
@viber, landscape mode only activates in a message thread. Rest of UI refuses to go to landscape when tilted. Deliberate or bug?
*
For now it's deliberate, and we plan to expand Landscape mode to more and more pages in the future (implementing it on message screen was naturally the most crucial feature).
mydragoon
post Oct 19 2011, 03:37 PM

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noticed some quirks when using the new version on Samsung Galaxy S2.

#1. message notification within viber does not go away properly. i was replying to my contacts via viber. then closed the apps (not exit). when i opened viber, there was notification for new messages (the small number icon above the message icon) -- but they were not new ones. i have already viewed it earlier when i was having the text conversation with my contacts.

#2. something similar also happened with the phone's notification (top of the screen). i was having a text conversation with a contact. the notification at the top of the screen did not go away. it still indicated a few messages not read. clicking on that notification did not remove them. i had to open viber, click on the messages to clear it.
azrull nazreen
post Oct 19 2011, 04:30 PM

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Viber

Running well in my arc s..
Can clear loud n clear voice n can text too


Added on October 19, 2011, 4:31 pmGood apps

This post has been edited by azrull nazreen: Oct 19 2011, 04:31 PM
Viber
post Oct 19 2011, 04:51 PM

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@mydragoon - thanks for the report. we will look into it, and see if we can find the source of the problem.

May I ask what OS you are running, and whether or not you're running a customized ROM?

Also - if you have time, screenshots would be very helpful.

Thank you!
mydragoon
post Oct 19 2011, 04:53 PM

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QUOTE(Viber @ Oct 19 2011, 04:51 PM)
@mydragoon - thanks for the report. we will look into it, and see if we can find the source of the problem.

May I ask what OS you are running, and whether or not you're running a customized ROM?

Also - if you have time, screenshots would be very helpful.

Thank you!
*
will provide screenshots the next time i have viber conversation.

ROM -- Original ROM by Samsung. OS currently 2.3.3.

This post has been edited by mydragoon: Oct 19 2011, 04:54 PM
Shizuru
post Oct 20 2011, 01:12 PM

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Install viber today but weren't unable to activate it since I never got the code number. No SMS from viber after I entered my number. try the voice call one but the sound wasn't clear and I'm unable to hear the code number. Now have to wait 24 hours before I can get another code. Is there anyway around it?

SGS2, stock ROM, android 2.3.3

This post has been edited by Shizuru: Oct 20 2011, 01:14 PM
AlexGTX
post Oct 20 2011, 01:54 PM

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At last viber is here for the android fans glad they made it here
mydragoon
post Oct 20 2011, 02:02 PM

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===== delete =====

This post has been edited by mydragoon: Oct 20 2011, 02:07 PM
Shizuru
post Oct 20 2011, 02:08 PM

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QUOTE(mydragoon @ Oct 19 2011, 03:37 PM)
noticed some quirks when using the new version on Samsung Galaxy S2.

#1. message notification within viber does not go away properly. i was replying to my contacts via viber. then closed the apps (not exit). when i opened viber, there was notification for new messages (the small number icon above the message icon) -- but they were not new ones. i have already viewed it earlier when i was having the text conversation with my contacts.

#2. something similar also happened with the phone's notification (top of the screen). i was having a text conversation with a contact. the notification at the top of the screen did not go away. it still indicated a few messages not read. clicking on that notification did not remove them. i had to open viber, click on the messages to clear it.
*
same goes for missed call as well. The icon wont disappear after checking the missed call.
need to clear my notification bar manually.

This post has been edited by Shizuru: Oct 20 2011, 02:10 PM
mydragoon
post Oct 20 2011, 02:10 PM

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QUOTE(mydragoon @ Oct 19 2011, 03:37 PM)
noticed some quirks when using the new version on Samsung Galaxy S2.

#1. message notification within viber does not go away properly. i was replying to my contacts via viber. then closed the apps (not exit). when i opened viber, there was notification for new messages (the small number icon above the message icon) -- but they were not new ones. i have already viewed it earlier when i was having the text conversation with my contacts.

#2. something similar also happened with the phone's notification (top of the screen). i was having a text conversation with a contact. the notification at the top of the screen did not go away. it still indicated a few messages not read. clicking on that notification did not remove them. i had to open viber, click on the messages to clear it.
*
QUOTE(Viber @ Oct 19 2011, 04:51 PM)
@mydragoon - thanks for the report. we will look into it, and see if we can find the source of the problem.

May I ask what OS you are running, and whether or not you're running a customized ROM?

Also - if you have time, screenshots would be very helpful.

Thank you!
*
QUOTE(mydragoon @ Oct 19 2011, 04:53 PM)
will provide screenshots the next time i have viber conversation.

ROM --  Original ROM by Samsung. OS currently 2.3.3.
*
this notification does not go off properly.
Attached Image

from the above, i pull down the notification and get this screen. i click on the area pointed in red (viber notification).
Attached Image

it brings me back to the message in viber but the notification does not go off. it's still there...
Attached Image

a similar thing as well with this number showing 'new' messages:
Attached Image

i have actually read the so-called 2 'new' messages but it is still there.


Added on October 20, 2011, 2:11 pm
QUOTE(Shizuru @ Oct 20 2011, 02:08 PM)
same goes for missed call as well. The icon wont disappear after checking the missed call.
need to clear my notification bar manually.
*
ya, have to click clear to manually remove it.

but i think another way is to actually go to another screen in viber (like contacts), then go back to messages and then exit. something like that... i tried a few things without clicking clear and it suddenly did clear by itself.


This post has been edited by mydragoon: Oct 20 2011, 02:11 PM
Viber
post Oct 20 2011, 05:16 PM

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@Shizuru - sorry, there's no work around the problem. Are you getting the code now? Is everything OK?

@mydragoon - thanks for the info. A new 2.1.2 version for Android is now on Market. Please try it out and see if it solves the problem.


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post Oct 21 2011, 07:59 AM

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QUOTE(Viber @ Oct 20 2011, 05:16 PM)
@Shizuru - sorry, there's no work around the problem. Are you getting the code now? Is everything OK?

@mydragoon - thanks for the info. A new 2.1.2 version for Android is now on Market. Please try it out and see if it solves the problem.
*
i'm not getting any prompts for updates when i check my apps from market. will wait till this evening and see how it goes.


Added on October 21, 2011, 10:41 pm*sigh*

viber went missing from my apps in the market. seems it's a known market issue. have reported to goggle that I'm facing this problem.

that probably explains why I wasn't getting the update prompt.

This post has been edited by mydragoon: Oct 21 2011, 10:41 PM
mydragoon
post Oct 22 2011, 10:09 PM

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I would like to suggest the location button be relocated to somewhere else. currently it's in the text box and it's annoying.
Viber
post Oct 23 2011, 04:04 PM

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@mydragoon -
We will look into it, but so far we haven't received a common complaint about the location button.

So I understand now that you managed to download 2.1.2? Did it solve the notification problem?
HeartRoxas
post Oct 23 2011, 10:03 PM

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Thanks viber for always listening to users man. Yeah i know some N*ver L*NE app is out and people are saying it's better and all but please, battery consumption and RAM usage more than viber, not stable, some cant call, many dont get verification.

Good things? Better VOIP quality no doubt. And more emoticons and sticky and better interface. (which is why the iphone fellas are like WOW THIS IS THE BEST BETTER THAN WH*TS*PP...) they did not even port to android properly.

So Viber guy. THANKS A LOT of course. But if people are not recognizing you guys, I dont know why. maybe you need to see what's with the sound quality of viber compared to L*NE. cause viber has more noise i can confirm that. But i dont care at least Viber can call without problems. L*NE cant even call for me. (i tested the VOIP quality on my gf's phone, not mine)

Lastly, maybe more emotes or interface tweaks or maybe ringtone change.

All in all i still think viber is best for me now since 2.1.2 because of A2SD and much more stable.
Viber
post Oct 23 2011, 10:18 PM

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@HeartRoxas -
Thank you for the kind words smile.gif We are happy that you are enjoying Viber.
We are aware of the occasional noise on our new sound engine, and we're working to fix it these days. Customization options (changing ringtones and adding emoticons) will probably be added in the future, but we still don't know exactly when. I'll let you know, as always, once it's ready.

Meanwhile, you can add emoticons inside Viber texts through an external app, for example Emoji.

HeartRoxas
post Oct 23 2011, 10:46 PM

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actually i dont care much about emoticons, im one that use very less to none emotes because i wan things quick and straight to the point. i use none but this =x (haha). it's just im wondering why people are saying L*NE is the solution for call and messaging apps when there is so many bugs in their port. i was suggesting that maybe people like these apps with better emotes or interface or things like that. just my suggestion. To me, a2sd, batt life, ram usage, more technical things like that interest me more. See i dont choose android for nothing =) (oh ya i use this emote occasionally too haha)

anyway keep up the good work.

Cheers.
mydragoon
post Oct 24 2011, 10:26 AM

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QUOTE(Viber @ Oct 23 2011, 04:04 PM)
@mydragoon -
We will look into it, but so far we haven't received a common complaint about the location button.

So I understand now that you managed to download 2.1.2?  Did it solve the notification problem?
*
sorry... still no luck with the download. the new market does not even show viber as one of my apps. this seems to be a known issue.

i m going to just uninstall the new market and get viber updated later today.

i have to say... the new market sucks.
Viber
post Oct 24 2011, 05:25 PM

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As far as we understand, it's a known issue of Market, not Viber's.

Meanwhile, until that bug is fixed, you can try the direct link to our latest released .APK - http://helpme.viber.com/index.php?/Knowled...-android-market
Shizuru
post Oct 24 2011, 07:45 PM

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QUOTE(Viber @ Oct 20 2011, 05:16 PM)
@Shizuru - sorry, there's no work around the problem. Are you getting the code now? Is everything OK?
*
tried again just now and still didn't received the code through SMS but are able to hear the code number clearly this time from viber automatic caller. its working fine now smile.gif
Viber
post Oct 24 2011, 08:31 PM

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Great news!
Enjoy smile.gif

mydragoon
post Oct 25 2011, 01:16 PM

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QUOTE(Viber @ Oct 24 2011, 05:25 PM)
As far as we understand, it's a known issue of Market, not Viber's.

Meanwhile, until that bug is fixed, you can try the direct link to our latest released .APK - http://helpme.viber.com/index.php?/Knowled...-android-market
*
ya, i meant to say known Market issue... smile.gif
stefchichi
post Oct 25 2011, 03:51 PM

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Hi all,
If i can add a stone to the edifice,

Since the last update, I have lost the emoticons from vibers, I can't even receive the one from Iphone users. They appear as special charaters and chinese or japanese characters.
Any fix or add on app to fix this?
Thanks
Viber
post Oct 25 2011, 05:18 PM

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QUOTE(stefchichi @ Oct 25 2011, 03:51 PM)
Hi all,
If i can add a stone to the edifice,

Since the last update, I have lost the emoticons from vibers, I can't even receive the one from Iphone users. They appear as special charaters and chinese or japanese characters.
Any fix or add on app to fix this?
Thanks
*
Hmm...
We've just tried sending emoticons on the new Viber version (using Emoji), and they are sent just fine.
Are you sure both sides have the emoticon client, and that both sides have the latest version of Viber?
stefchichi
post Oct 25 2011, 05:27 PM

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QUOTE(Viber @ Oct 25 2011, 05:18 PM)
Hmm...
We've just tried sending emoticons on the new Viber version (using Emoji), and they are sent just fine.
Are you sure both sides have the emoticon client, and that both sides have the latest version of Viber?
*
I am using viber 2.1.2
I will check wath emoticon client the other person is using.
I also just installed Emoji from tom jones..
But i don't seem to be able to add emoticons from viber....
I will keep you updated...
thanks


Added on October 25, 2011, 5:42 pm
QUOTE(stefchichi @ Oct 25 2011, 05:27 PM)
I am using viber 2.1.2
I will check wath emoticon client the other person is using.
I also just installed Emoji from tom jones..
But i don't seem to be able to add emoticons from viber....
I will keep you updated...
thanks
*
I also just installed Emoji keyboard and i am able to type emoji emoticons but they don't appear in the viber application.
Can you tell me which application emoji i need to install or the settings i need to change to have the emoticons showing up on viber.

Many thanks for your help.

Stef

This post has been edited by stefchichi: Oct 25 2011, 05:42 PM
Viber
post Oct 25 2011, 06:04 PM

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Well,
Emoji is a completely separate app than Viber. The fact that emoticons work on Viber is simply because Viber allows using iPhone's native keyboards. Once Emoji is configured as a legitimate keyboard, there is no reason why specifically Viber wouldn't allow using it.

After you install Emoji and go through the keyboard configuration process (check out this quick guide: http://www.cultofmac.com/37959/enable-the-...os-4-0-how-to/) then reboot your phone. Then, open Viber, and check if emoticons are finally there. If not, check your iPhone native text app. Do you have emoticons there? Are they sent fine when you text normally?
stefchichi
post Oct 25 2011, 06:15 PM

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QUOTE(Viber @ Oct 25 2011, 06:04 PM)
Well,
Emoji is a completely separate app than Viber. The fact that emoticons work on Viber is simply because Viber allows using iPhone's native keyboards. Once Emoji is configured as a legitimate keyboard, there is no reason why specifically Viber wouldn't allow using it.

After you install Emoji and go through the keyboard configuration process (check out this quick guide: http://www.cultofmac.com/37959/enable-the-...os-4-0-how-to/) then reboot your phone. Then, open Viber, and check if emoticons are finally there. If not, check your iPhone native text app. Do you have emoticons there? Are they sent fine when you text normally?
*
Aren't we on an android section of the forum??
I am running the lastest android version on a google nexus one.
I tried a reboot of the system and it does not work.
It does not work either in a text application.
In fact I probably only have it in handcent because of the plugin..

Anyway to get it to work?

Thanks again for your help..


Stef
Viber
post Oct 25 2011, 06:33 PM

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Sorry, my bad. Didn't notice I was replying in the Android thread wink.gif

If the emoticons don't show up on your native Android text app, then unfortunately it's out of our hands (Viber)...
Try contacting Android or threads that deal specifically with those emoticon apps on Android.
Dannyl
post Oct 25 2011, 07:05 PM

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Feedback from SonyEricsson X10i on stock 2.3.3.

1) The typing is laggy, sometimes I press a few letters and nothing happens, then suddenly the letters all appear quickly.
2) No problem with notification bar, but in the app itself, the unread message count always shows even when the messages have been read.

Everything else works fine smile.gif
tmtmnut
post Oct 26 2011, 02:21 PM

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@viber

here a short suggestion:

add the time for every send and receive msg.

thanks.
Viber
post Oct 26 2011, 10:19 PM

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QUOTE(tmtmnut @ Oct 26 2011, 02:21 PM)
@viber

here a short suggestion:

add the time for every send and receive msg.

thanks.
*
Thanks for the suggestion.
At this stage we prefer leaving the time stamp status as it is (if you notice, it's just like the iPhone time stamp configuration, meaning there is an interval of less than 10 minutes before messages, we don't write the time stamp).

This might change in the future if it becomes a popular demand wink.gif
mydragoon
post Oct 27 2011, 08:58 AM

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QUOTE(Viber @ Oct 20 2011, 05:16 PM)
@Shizuru - sorry, there's no work around the problem. Are you getting the code now? Is everything OK?

@mydragoon - thanks for the info. A new 2.1.2 version for Android is now on Market. Please try it out and see if it solves the problem.
*
managed to somehow get the new version of viber installed.

tried and its still the same regarding the notification and message count. to summarize:
* notification only goes away after i open the message screen (and clear away the read count)
* the thing with the read count is... the messages are not new and already read

and ya... adding time stamp on every message would be a good idea.

i still dun quite like that location icon's position. wish it can be located somewhere else. i normally dun use it. so find it rather annoying that sometimes while touching the screen, i accidentally enable it.
Viber
post Oct 27 2011, 09:57 PM

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We're checking the notification issue and hopefully find a solution soon.
Thanks again for the detailed explanation.
mydragoon
post Oct 31 2011, 02:01 PM

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hi viber...

i noticed that recently, more than one instance of viber seems to be reported program monitor. this seems to be intermittent. can't even kill it...
Attached Image

i'm ok with one instance running... but two like the screenshot above?

on the plus note... i had the opportunity to test out the new voice engine on the new version... really clear (not that i've ever complained its not clear). in fact, it was as clear as a normal call!

the only thing... i noticed the voice call gets connected after about 5-10 seconds. i was actually about to hang up when i finally heard the caller... before that (the first 10 seconds), it was just all quiet.
Viber
post Nov 1 2011, 12:12 AM

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QUOTE(mydragoon @ Oct 31 2011, 02:01 PM)
hi viber...

i noticed that recently, more than one instance of viber seems to be reported program monitor. this seems to be intermittent. can't even kill it...
Attached Image

i'm ok with one instance running... but two like the screenshot above?

on the plus note... i had the opportunity to test out the new voice engine on the new version... really clear (not that i've ever complained its not clear). in fact, it was as clear as a normal call!

the only thing... i noticed the voice call gets connected after about 5-10 seconds. i was actually about to hang up when i finally heard the caller... before that (the first 10 seconds), it was just all quiet.
*
As usual, thank you for a great report.
We will look into both these problems and see if we can replicate them, and hopefully fix.
steventsc
post Nov 7 2011, 06:26 PM

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Hi Viber

I'm using SE ARC on 2.3.4 and Viber 2.1.2.116554.

2 issues
- even with bluetooth headset option ON in Viber, I still can't use any bluetooth headset, both on Viber AND normal calls.
- Viber sync does not work properly. It will show in Accounts & Sync for a while, then disappears.. even if I manually add it back, it will disappear. That means my contacts will not show their viber in the contacts view.
wama1go
post Nov 7 2011, 10:01 PM

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the latest version of viber is consuming resource and laggy, as one user reported above, the program is hanging for a while before i can start typing the message, btw i am using s2. Pls improve the performance of the program.
Viber
post Nov 8 2011, 03:04 AM

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@steventsc -
Please note that Viber does not officially support Xperia SE Arc, and that may be the source of the Bluetooth problem. Anyway, we'll take a look and see if we can find the source of the problem, but I can't really guarantee when that will happen sad.gif

About the no-sync issue, assuming it's not an incompatibility issue again:

1. Are you running a custom ROM or stock?
2. Did you try reinstalling Viber and let it sync when connected to a different WiFi network?

@wama1go -
We haven't received any reports of battery consumption or lag from other S2 users.

Please make sure that Viber is the cause for the battery drain. We conduct strict testings in our labs with several devices and other than when making a call (when it is natural for the battery to be used), we did not came across any significant battery drain when Viber was simply running in the background. Furthermore, over the course of over 15 hours, on average the battery use was only 2%.

You can find additional information on tests performed by Viber users, which show similar results, at:
http://forums.whirlpool.net.au/archive/1625174#r30755699
http://forum.lowyat.net/topic/1965357/+220
takashiyert
post Nov 9 2011, 07:21 AM

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im using a sgs on viber and test d text and d voice quit ok with it .. any idea which app can make d video call but not requir a register ID ... same with viber using a phone number as id
CuriOu5
post Nov 17 2011, 11:15 AM

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I've switched to fring. It is much clearer and better reception when talking to my friend in UK. Just like a local call. Both us can hear one another loud and clear.

Have not tried the fring's video call.

This post has been edited by CuriOu5: Nov 17 2011, 11:16 AM
mydragoon
post Nov 18 2011, 02:40 PM

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some additional feedback:

* when i get notification for new messages, i usually read them by clicking on the notification. it normally brings me to the message -- though sometimes in brings me to an old message. plse look into this.

* related to the above... after reading the messages (clicking on notification), naturally, we press the 'back' button on the phone and expect to go to viber's main screen (where we can then choose the diff tabs like contacts, messages, etc). but it does not do that. pressing back will exit viber. the reason why sometimes i press back is because notification tells me i have a few messages from different contacts. after reading the messages from one contact, i wanna press back to go back to main screen and then select the new unread messages from my other contacts.

* when are you guys going to have multi-party chat? viber is still not heavily used by my group of friends because we can't chat together. we're now using whatsapps more than viber. sadly, viber is now only used when i wanna make voice calls...
Viber
post Nov 18 2011, 06:03 PM

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1. Thank you. We'll look into it.
2. Hmm.. this is more of a suggestion than a bug, but please note that other sides clearly prefer it to be the other way - they say that when pressing "Back", they want to go to the page where they previously were, and not to Viber's main screen. I'll pass on the request and your explanation, but sometimes we have to go with what the majority asks for..
3. It's actually under development these very days. We still don't know exactly when it will be ready, but we're doing our best so it happens soon smile.gif
mydragoon
post Nov 23 2011, 08:40 AM

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another suggestion...

option to backup messages... changed phone recently and lost all my messages.
Viber
post Nov 23 2011, 05:51 PM

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QUOTE(mydragoon @ Nov 23 2011, 08:40 AM)
another suggestion...

option to backup messages... changed phone recently and lost all my messages.
*
This is a known request, and it's certainly on our list of development.
oneeleven
post Nov 23 2011, 07:48 PM

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What will happen to contacts if I swap in another SIM card number? What do the contacts see on the other side?

111
Viber
post Nov 24 2011, 05:37 AM

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QUOTE(oneeleven @ Nov 23 2011, 07:48 PM)
What will happen to contacts if I swap in another SIM card number? What do the contacts see on the other side?

111
*
Nothing will happen - they will remain in your contact lists just fine, and when you call them, they will see your old number - the one you originally registered with.
If you'd like Viber to have your new number as its identifier, you'll have to re-register.
azrash
post Nov 28 2011, 12:39 AM

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this is very odd, after updating to the latest version (2.1.2) the app seems to hang. navigating to the Messages tab and other tabs requires more than 2-3 seconds. I have tried uninstalling and installing it again to confirm the issue is not related to other factor. I hope a workaround is in the work right now because it was smooth like butter before.

HTC Desire Z (Gingerbread 2.3.3)

p/s: my friend is using SGSII is also facing this issue. So this might not be an isolated bug after all.
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post Nov 29 2011, 12:28 AM

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QUOTE(azrash @ Nov 28 2011, 12:39 AM)
this is very odd, after updating to the latest version (2.1.2) the app seems to hang. navigating to the Messages tab and other tabs requires more than 2-3 seconds. I have tried uninstalling and installing it again to confirm the issue is not related to other factor. I hope a workaround is in the work right now because it was smooth like butter before.

HTC Desire Z (Gingerbread 2.3.3)

p/s: my friend is using SGSII is also facing this issue. So this might not be an isolated bug after all.
*
Hmm...
This problem is usually caused by one of the two:
1. There is another app on your Android (or a widget, etc.) that possibly collides with Viber, causing it to slow down.
2. A custom ROM or Kernel may be affecting Viber.

Did you make sure it's not one of these two options?
HeartRoxas
post Nov 29 2011, 09:50 PM

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QUOTE(azrash @ Nov 28 2011, 12:39 AM)
this is very odd, after updating to the latest version (2.1.2) the app seems to hang. navigating to the Messages tab and other tabs requires more than 2-3 seconds. I have tried uninstalling and installing it again to confirm the issue is not related to other factor. I hope a workaround is in the work right now because it was smooth like butter before.

HTC Desire Z (Gingerbread 2.3.3)

p/s: my friend is using SGSII is also facing this issue. So this might not be an isolated bug after all.
*
Can you tell us moer about the "hang" you mentioned? Because so far i've encounter nothing of such.
2.1.2 is the version that makes me finally install viber forever in my phone and now it has saved me from topping up for 3 months already. (no i dont use a data plan)

I uses a custom kernel and also a custom ROM (MIUI-Au) so it should be one of the apps that is clashing with viber.
I suggest using "Quick System Info Pro" (Download free from market) and look at the apps list. Then maybe tell us all the apps here so that the viber personnel can check for you. Since you say your friend is using, then maybe both of you see which app you both have the same and list it out. Or if you're confident enough, suggest a suspicious app.

Good luck.

What i encounter though is viber suddenly puts down my call half way. Which it dont happen all the time and i dont think it's viber's issue (but if it is, tell me). Most probably a connection (being too poor) issue. Since im sharing my line with other 5 person.


mydragoon
post Dec 1 2011, 04:07 PM

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want to ask...

using samsung galaxy note. but this is the same with galaxy s2. stock ROM.

from contacts -- menu -- more -- display options, i can see a list of contact locations under "select contacts to display".

Q1. sometimes, i see viber listed here... sometimes i don't. why? i have not done anything and it just appeared again (right now). this morning, it wasn't there.

Q2. when i expand the viber, it has a checkbox for "all contacts". what does this do?

Q3. previously, viber would be merged automatically with my existing google contacts. but after wiping my phone and reinstalling, i noticed sometimes it becomes viber listing becomes a separate entry on its own -- i have to merge the contacts manually. why?

Q4. i noticed lately (could be the recent version), i get black screen every now and then. i end up having to kill the viber task and then restarting it.

Q5. i also noticed the viber icon dun appear on the notification tray any more. previously, it would appear there...
ss_izal
post Dec 1 2011, 09:46 PM

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hi everyone, hope you guys can help me

i installed viber on my tablet huawei s7 but unable to sent messages with numeruos tries. all failed. connect using wifi. it indicate x with red text.
using dsl - 2640B.

tq
mynewuser
post Dec 1 2011, 10:10 PM

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viber currently not working. anyone facing the same problem.


Added on December 1, 2011, 10:11 pmviber currently not working. anyone facing the same problem.

This post has been edited by mynewuser: Dec 1 2011, 10:11 PM
xsaintzx
post Dec 1 2011, 10:34 PM

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After some time, even Viber service is running at the background, I still can't receive call unless I open up the Viber app for once. Happens to my sister's Galaxy Ace, and my Galaxy S2.
Viber
post Dec 2 2011, 06:24 PM

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Hi everyone,
I apologize for my delayed response:

- There was a temporary issue with our servers which should be fully fixed now. Please try it out and make sure everything is working well smile.gif

@mydragoon -
It's important to note that Galaxy Note is only 'similar' to S2, but not quite the same. Little tweaks and differences than the original S2 could well be the source of the problem.

1. This is a known issue to us that should be fixed on the upcoming Viber 2.1.3 (make sure your contacts have 2.1.3 as well). Once release, please report back to me if it was indeed fixed or not.

2. Please add a screenshot, I'm not sure I fully understood.

3. This could be a Galaxy Note issue, we haven't encountered it thus far. You are welcome to contact our support team (forum user section) and report this issue with screenshots: http://bit.ly/ukGVJ0

4. This could have many (many) reasons, some of which might not even be related to Viber itself (but rather - the Kernel, the ROM, other apps colliding with Viber, etc...). See if Viber 2.1.3 helps you with that in the future.

5. This can be set inside Viber's settings. You can toggle the icon on/off.

@xsaintzx -
I am not sure I fully understood the problem. Please explain it step-by-step so I could provide assistance smile.gif
HeartRoxas
post Dec 4 2011, 05:05 PM

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QUOTE(xsaintzx @ Dec 1 2011, 10:34 PM)
After some time, even Viber service is running at the background, I still can't receive call unless I open up the Viber app for once. Happens to my sister's Galaxy Ace, and my Galaxy S2.
*
First of all do you have any auto task killer apps? or do you constantly task kills?

If yes i would like to share that android does not need any task killing, its multitasking is not the same as other OS. So please uninstall any task killer apps and refrain from killing apps manually so that viber will always be working in the background with C2DM.

Cheers.
e_finale
post Dec 7 2011, 04:44 PM

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I have Viber installed on my Galaxy Note, and most of times when others called me, my phone did not ring (in standby mode). Only after I turned on the locked screen, connected to the Internet, then only I saw missed calls from Viber. Was this caused by installation of juice saver app e.g. 2x battery? Did anyone experience this?
mynewuser
post Dec 7 2011, 08:42 PM

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Is it possible to add last online time for each contact person?
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post Dec 7 2011, 09:29 PM

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@e_finale -
According to what you're saying, when your screen is locked, juice saver actually disconnects you from the internet. While your phone is disconnected, then naturally there is no way for Viber to know if you're being called. Viber, like all communication apps out there, needs to be online to receive calls/text messages.

@mynewuser -
That's a nice suggestion. I'll pass it on here in the company and we'll see what we can do smile.gif
e_finale
post Dec 7 2011, 10:10 PM

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Ok but now I have all juice saver apps disabled. Anyhow just now after my phone has been in idle mode for more than half an hour, when I turned on my screen then I saw Viber icon was in transparent purple instead of purple. It only turned back to purple after I went into Viber (I didn't exit from Viber anyway). Does it mean Viber was disconnected?
t007
post Dec 8 2011, 03:09 PM

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QUOTE(mynewuser @ Dec 7 2011, 08:42 PM)
Is it possible to add last online time for each contact person?
*
If this service available, then I can remove my whatapps already.
mydragoon
post Dec 8 2011, 03:14 PM

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QUOTE(t007 @ Dec 8 2011, 03:09 PM)
If this service available, then I can remove my whatapps already.
*
i m still waiting for group chat before i uninstall whatsapp... lol... just hope group chat is not going to be limited to 10 or sth like that...
Viber
post Dec 10 2011, 01:07 AM

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Group chat is also in the works (it's one of our first goals for the next big version of Viber). Once I have news on that, I'll keep you posted.
ianlee
post Dec 10 2011, 01:15 AM

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Can I call using 3g? Cause when I try to, the person I'm calling says she only gets a miss call notification
deyamato
post Dec 10 2011, 01:19 AM

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i think my iphone(sorry if i out of topic) also the same will freeze for awhile when friends viber to me for some times.
Viber
post Dec 10 2011, 01:45 AM

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@ianlee -
Calling on 3G, as long as the network is stable and not blocking Viber or VoIP in general, should be just fine.

Does calling work fine for you on WiFi?
Also - did you contact your cell provider and ask if they're blocking VoIP?

@deyamato -
I'm not sure I understood the problem fully... can you please explain again?


Added on December 10, 2011, 8:00 pmHi everyone,
We plan to release Viber in Malay soon
We would appreciate your help with adding missing translated lines, and confirming the existing translations previously added by users: http://translate.viber.com

If you could get more Malaysian Viber users to help with this, we would highly appreciate it.

Thank you in advance smile.gif
the Viber Team.

This post has been edited by Viber: Dec 10 2011, 08:00 PM
kimtatt
post Dec 18 2011, 09:55 AM

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Hi Viber support, I'm using Samsung Galaxy S2. Using original shipping ROM 2.3.6 from samsung as well. I do encounter few problems...
1) It freeze the phone occasionally, even when picking-up Viber call. sometimes it just pop-out force-close. *Not mistaken, it did freeze up my phone after got it installed on 1st-launch.
2) Very soft volume, I've already maximized all volume in Setting->Volume, still very soft when making call using Viber. How to judge how soft is it. Almost un-hearable. *sometimes it goes loud for "a" second, then goes back soft. Tried 3G/3.5G/Wifi network, all same.
3) Certain contact unable to sync, and do realized it messed-up to contact log as well. eg. Viber call become ordinary call in goggle call-log?

~Hoping to see improvement in later versions.Thanks...

This post has been edited by kimtatt: Dec 18 2011, 09:57 AM
pikacu
post Dec 18 2011, 01:29 PM

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I'm currently helping for Bahasa Melayu translation for Viber Android laugh.gif


Viber
post Dec 18 2011, 06:10 PM

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@pikacu -
Thank you for your help! smile.gif
Our Malaysian user base is very big already, and growing by the minute. We hope that with the translated version ready, even more Malaysians will install and enjoy Viber.

@kimtatt -
Thank you for the report.

About issues 1 and 2 - I kindly ask you to report it to our support team. With the info you give them they will look into the problems and hopefully be able to solve it soon. Here's the direct link: http://bit.ly/ukGVJ0

About issue 3 - First, Viber call logs are logged as "regular" calls on external call loggers because this is currently the expected behavior. We might separate Viber calls from the others in the future.

About users who are not recognized as Viber users, please try the following workaround:

Open Viber and find a person you know who has Viber in the "All" contact list. To reboot synchronization, change a digit, save and exit the contact list. Open contact again, change the digit back to the original, correct number, save and exit. Wait for approximately 10 minutes and see if the contact is now recognized as a Viber user.

If this doesn't work, please enter Viber's DialPad and try to manually dial the number in its FULL format (including the "+" sign, the country code, area code, etc.)


more69
post Dec 18 2011, 07:21 PM

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Hi Viber,

can u make support for ICS? my nexus cant use viber anymore
Viber
post Dec 18 2011, 10:22 PM

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QUOTE(more69 @ Dec 18 2011, 07:21 PM)
Hi Viber,

can u make support for ICS? my nexus cant use viber anymore
*
Yep,
Our dev. team is working on this as we speak, and full compatibility will be introduced in the upcoming Viber 2.1.3 (coming to Market soon).
We apologize for the temporary inconvenience sad.gif
zuljag
post Dec 19 2011, 12:38 AM

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Can anyone tell me how to activate my viber?i'm using tab 7plus with only a broadband simcard from celcom..i didnt get the sms with activation code
matsopi
post Dec 19 2011, 01:22 AM

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QUOTE(zuljag @ Dec 19 2011, 12:38 AM)
Can anyone tell me how to activate my viber?i'm using tab 7plus with only a broadband simcard from celcom..i didnt get the sms with activation code
*
same problem with u bro... sad.gif
Viber
post Dec 19 2011, 01:24 AM

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QUOTE(zuljag @ Dec 19 2011, 12:38 AM)
Can anyone tell me how to activate my viber?i'm using tab 7plus with only a broadband simcard from celcom..i didnt get the sms with activation code
*
Please try removing Viber, wait 24 hours, reinstall and try again (make sure you try both the SMS and the automated call options). If this doesn't help, contact our support team at http://support.viber.com and give them the details of the problem.

Meanwhile, you can try registering with another phone number (using the code you receive for your Tablet), and use Viber.
fridel
post Dec 19 2011, 01:29 AM

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nice app rclxms.gif
sms n call free thumbup.gif
SUSXabrius
post Dec 19 2011, 02:44 AM

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Is there any way to turn down Viber's call quality (bit rate in Kbps), because when i'm abroad data roaming is expensive and the hotel's WiFi is just too slow...
Viber
post Dec 19 2011, 10:36 PM

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@Xabrius - Viber's new sound engine (assuming both users have version 2.1.x and above) decides automatically, and according to the network's speed, how much bandwidth it will use. the average is about 0.3MB per minute of call.

Unfortunately there is no way to manually set the bitrate, but you can try searching for another WiFi nearby (or a closer spot to the AP) where you'll get better reception.
pikacu
post Dec 20 2011, 01:07 AM

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QUOTE(zuljag @ Dec 19 2011, 12:38 AM)
Can anyone tell me how to activate my viber?i'm using tab 7plus with only a broadband simcard from celcom..i didnt get the sms with activation code
*
QUOTE(matsopi @ Dec 19 2011, 01:22 AM)
same problem with u bro... sad.gif
*
Activate Viber, try try sms activation again until Viber give you an option for phonecalls activation.

Yes this works with WhatsApp too
pikacu
post Dec 24 2011, 12:27 AM

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having problem to translate {Number} mins {Number} secs, it gave this error : Some essential words are missing
Viber
post Dec 24 2011, 08:14 PM

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QUOTE(pikacu @ Dec 24 2011, 12:27 AM)
having problem to translate {Number} mins {Number} secs, it gave this error :  Some essential words are missing
*
Thanks for the report.
This is a known issue to us, and for now you can ignore this. The final translation will be corrected manually by us.
pikacu
post Dec 30 2011, 11:00 PM

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Finished up bahasa melayu..lol
mms_muaz
post Dec 30 2011, 11:06 PM

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nice app free bump tongue.gif
mydragoon
post Jan 3 2012, 03:59 PM

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over the hols period... realised...

#1. really need group chatting feature ASAP...
#2. easier way to select multiple recipients (even if its not group) -- was trying to send holiday greetings and imagine having to go thru the process more than 100+ times... had to copy message, select user, paste message...
#3. volume is too soft for my liking (to the point i can hardly hear the caller)... both speaker and phone's earpiece. hard to hear even after i have set the volume on my phone to the max. this is especially true for speaker. it only happens on viber. with normal call, speaker volume and earpiece volume is fine.


djlah
post Jan 3 2012, 08:28 PM

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QUOTE(Viber @ Dec 18 2011, 10:22 PM)
Yep,
Our dev. team is working on this as we speak, and full compatibility will be introduced in the upcoming Viber 2.1.3 (coming to Market soon).
We apologize for the temporary inconvenience sad.gif
*
Hi,
any timeline for the update planned?
I'm waiting for ICS support too....
Viber
post Jan 4 2012, 10:09 PM

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@mydragoon -
#1 - yep, we know that this is a popular demand. Working on it as we speak, but we still don't have an exact ETA.
#2 - Also planned in the future, and will probably come together with the group messaging option.
#3 - we actually haven't heard of this problem from other users with your device. I'll pass the complaint on and we'll test it and see if we can reproduce it.

@djlah -
We're doing our best so it is ready as soon as possible.
As you know, many fundamental changes were made on ICS (not only visual improvements). In order to adapt Viber to ICS the best way, and make sure we don't release a half-baked app, we need some time for developing and testing.

Our estimation is up to several weeks, but again - we don't want to guarantee anything for certain at this stage.

Once I have any news, I'll keep you posted. We apologize for the temporary inconvenience.
pikacu
post Jan 4 2012, 11:23 PM

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QUOTE(mydragoon @ Jan 3 2012, 03:59 PM)
#3. volume is too soft for my liking (to the point i can hardly hear the caller)... both speaker and phone's earpiece. hard to hear even after i have set the volume on my phone to the max. this is especially true for speaker. it only happens on viber. with normal call, speaker volume and earpiece volume is fine.
*
For this one, I believe he meant by Viber voice call is more echo-ish than normal voice call. and the echo voice trumps the real voice.

this happen on Tango also
longlongzai
post Jan 5 2012, 01:06 AM

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any signal problem when call using This Viber apps?
SoulPower
post Jan 5 2012, 03:19 PM

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*Viber
I have try a few times to get the access code but still fail, I hv uninstall n install viber, press click here, press get code also fail. Can u pls help me out. thx
Viber
post Jan 5 2012, 07:01 PM

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@longlongzai -
If both sides are connected to a high-speed internet connection, the signal should be just fine smile.gif
Try it out.

@SoulPower -
Please try removing Viber, wait 24 hours, reinstall and try again (make sure you try both the SMS and the automated call options). If this doesn't help, contact our support team at http://support.viber.com and give them the details of the problem.
javamate
post Jan 6 2012, 04:19 AM

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QUOTE(Viber @ Oct 12 2011, 04:31 PM)
Viber texts are "stored" (encrypted of course) in our servers for up to 2 weeks only if they are pending delivery to the destination user. Once the recipient got the message, it's immediately deleted from our servers.

If the destination user is online and received the message, it's never stored in our servers even for a second.


Added on October 12, 2011, 11:47 pmHi everyone,
We are excited to announce that the long-anticipated Viber 2.1 has just been released to AppStore and Market!

Among the new features:
- A whole new sound codec, offering higher voice quality, better support for Viber calls on 3G networks and interrupted internet connections.
- Photo sharing inside Viber text messages.
- Viber text messages are now location-aware, meaning you can share your current whereabouts with each and every Viber message that you send.
- Viber now supports iOS5.
- Viber now supports Landscape mode.
- And many more new features and bug fixes.

Should you have any questions regarding this new version or about Viber in general, please do not hesitate to ask.
the Viber Team.
*
Could Viber send a wrong location, when someone clicks on the 'location' button (triangulair image) in the 'text input window'? My girlfriend activated this 'location' thing (accidentally, I guess) and when I checked afterwards, it showed her 'normal' location (her work place), but she claimed she was somewhere else at that time (8 hours drive away from there, in a very small village, where there was maybe no good way for Viber to find the exact location, so it might have sent the last one known - in cache, or so).

Would help me a lot to find out if she's speaking the truth...

pikacu
post Jan 6 2012, 08:38 AM

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QUOTE(javamate @ Jan 6 2012, 04:19 AM)
Could Viber send a wrong location, when someone clicks on the 'location' button (triangulair image) in the 'text input window'? My girlfriend activated this 'location' thing (accidentally, I guess) and when I checked afterwards, it showed her 'normal' location (her work place), but she claimed she was somewhere else at that time (8 hours drive away from there, in a very small village, where there was maybe no good way for Viber to find the exact location, so it might have sent the last one known - in cache, or so).

Would help me a lot to find out if she's speaking the truth...

*
Its not Viber, its the phone itself....sometimes the location stuck at the last place , sometimes phone reboot needed to fix this


Viber just take the location from the phone
djlah
post Jan 6 2012, 09:30 AM

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QUOTE(pikacu @ Jan 6 2012, 08:38 AM)
Its not Viber, its the phone itself....sometimes the location stuck at the last place , sometimes phone reboot needed to fix this
Viber just take the location from the phone
*
yes, that's true. is isp issue. it's also happen when I'm using foursquare.
beside reboot the phone, for faster solution is; can consider purchase Signal Refresh app.
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post Jan 6 2012, 10:14 AM

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QUOTE(pikacu @ Jan 4 2012, 11:23 PM)
For this one, I believe he meant by  Viber voice call is more echo-ish than normal voice call. and the echo voice trumps the real voice.

this happen on Tango also
*
this one too... besides the low volume when there's no echo, i also noticed there's a lot of echo recently... i actually hear my own voice (as echo) louder than the other party.
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post Jan 6 2012, 10:17 AM

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QUOTE(pikacu @ Jan 6 2012, 08:38 AM)
Its not Viber, its the phone itself....sometimes the location stuck at the last place , sometimes phone reboot needed to fix this
Viber just take the location from the phone
*
hmmm... i tot if GPS is turned on, it should have fairly accurate info, no? unless the location was taken via phone network, which may not be so accurate...

but i'm what happens when no GPS and phone signal... and only landline broadband...
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post Jan 6 2012, 01:31 PM

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QUOTE(mydragoon @ Jan 6 2012, 10:17 AM)
hmmm... i tot if GPS is turned on, it should have fairly accurate info, no? unless the location was taken via phone network, which may not be so accurate...

but i'm what happens when no GPS and phone signal... and only landline broadband...
*

even when GPS radio is turned on, it would not activate itself all the time, it will only activate if there is an app that requires a GPS location (maps, 4square etc)

GPS would cache the last location presumably to allow for faster fix. GPS needs a few good seconds to get an accurate fix (provided you have a clear view of the sky, no interruption like roofs etc) i am not sure how viber's locating system works, but to get an accurate location, viber have to set a an argument for the gps to get a full fix(or accurate within 100m) before recording the location info for it to be more reliable. personally, i do not really use this feature, so i am not sure how good it is tongue.gif


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post Jan 6 2012, 02:23 PM

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anyone having problems downloading images sent via viber. i can't seem to download two images my contacts sent me... not sure if its my network or what... but dun think its my network since i can access other apps/ websites, etc...
Hico
post Jan 6 2012, 02:30 PM

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i noticed that after i click 'exit', then viber disconnect and disappear from my phone's notification bar.. but then, less than 5 minutes, it automatically connect back again on top of it.. why is it like this? no one msg me also at that time. and when i use the voice call by viber thru wifi, the opposite person cant hear me clearly and said that my voice is so soft. i have already adjust to max the mic.. .

This post has been edited by Hico: Jan 6 2012, 02:33 PM
Viber
post Jan 6 2012, 05:59 PM

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Hi all,

About GPS inaccuracy - indeed, as mentioned above, Viber uses the phone's native GPS abilities in order to send/receive locations. There may be a slight margin of error, depending which tower captures your location. viber has no control of this. The information received by the tower is then displayed back to your device within Google maps. The margin of error may be 1 to 100 meters +/-. Within large populated areas, with stable state-of-the-art GSM capabilities, the location awareness will have a greater accuracy.

@mydragoon -
Please make sure both sides have the latest version of Viber installed.

@Hico -
About the first problem - please try to uninstall Viber then reinstall (from Market). Does the problem persist?
About the soft-volume problem - it sounds more like a problem with your friend's device, not yours. What device is he using? Is he using a Custom ROM?
Also, did HE make sure his volume settings are all the way up?



Hico
post Jan 6 2012, 06:02 PM

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QUOTE(Viber @ Jan 6 2012, 05:59 PM)
Hi all,

About GPS inaccuracy - indeed, as mentioned above, Viber uses the phone's native GPS abilities in order to send/receive locations. There may be a slight margin of error, depending which tower captures your location. viber has no control of this. The information received by the tower is then displayed back to your device within Google maps. The margin of error may be 1 to 100 meters +/-. Within large populated areas, with stable state-of-the-art GSM capabilities, the location awareness will have a greater accuracy.

@mydragoon -
Please make sure both sides have the latest version of Viber installed.

@Hico -
About the first problem - please try to uninstall Viber then reinstall (from Market). Does the problem persist?
About the soft-volume problem - it sounds more like a problem with your friend's device, not yours. What device is he using? Is he using a Custom  ROM?
Also, did HE make sure his volume settings are all the way up?
*
my fren is using the original rom. i tested on other phone, i also notice the sound is quite soft even though i set it to max.. and actually i also cant really hear the voice clearly from him .. i try on 3 phone all give the same result..

i also try reinstall few time the viber app.. yet it still come the same..always reconnect back eventhough i click exit already..

This post has been edited by Hico: Jan 6 2012, 06:03 PM
Viber
post Jan 6 2012, 06:46 PM

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Hmm....
This might be a problem specifically with your phone.

What device exactly are you using? which version of Android, and are you using a Custom ROM?
Hico
post Jan 6 2012, 06:51 PM

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QUOTE(Viber @ Jan 6 2012, 06:46 PM)
Hmm....
This might be a problem specifically with your phone.

What device exactly are you using? which version of Android, and are you using a Custom ROM?
*
i was using 2 unit of s2 and galaxy note to test on it.. that time, original rom from s2 and note, and one custom rom for another s2..all the same result.. but the voice is like a while louder then become softer again.. but its not that louder actually.. just can hear a bit better..
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post Jan 6 2012, 08:58 PM

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QUOTE(Hico @ Jan 6 2012, 06:51 PM)
i was using 2 unit of s2 and galaxy note to test on it.. that time, original rom from s2 and note, and one custom rom for another s2..all the same result.. but the voice is like a while louder then become softer again.. but its not that louder actually.. just can hear a bit better..
*
mine is same like hico. tested between sgs2 and note. sometimes other party is just upstairs, in the same house/ wifi network. previously no problem. only started recently on one of the new updates.
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post Jan 6 2012, 09:47 PM

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QUOTE(mydragoon @ Jan 6 2012, 08:58 PM)
mine is same like hico. tested between sgs2 and note. sometimes other party is just upstairs, in the same house/ wifi network. previously no problem. only started recently on one of the new updates.
*

this is true actually, before the latest update(which was months ago), everything was fine n dandy even on long range calls (i call my friends from europe, china, aussie with my 1mb streamyx). I reported the problem directly to their support team via email and they say it is fine on their end. they did say that the next update would be more stable so finger crossed! biggrin.gif

@Viber how does the location info works? does it search for location actively(via real time cell tower triangulation or via GPS)? or does it do this passively(via last cached location data)? thanks! icon_rolleyes.gif

This post has been edited by azrash: Jan 6 2012, 09:56 PM
Viber
post Jan 8 2012, 09:11 PM

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All -
About the soft volume Viber calls on Galaxy - please test our upcoming version 2.1.3 (coming to Market soon) and let me know if the problem was resolved on it or not. We implemented some fixes for Galaxy and hopefully that will solve the volume problem you are describing. Thanks smile.gif

@azrash -
Viber uses the phone's real-time abilities to determine your location. Viber does not use GPS, it uses the triangular 3G services when you are connected to 3G, and WiFi location abilities when connected to WiFi.
wama1go
post Jan 13 2012, 10:54 PM

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QUOTE(Viber @ Jan 8 2012, 09:11 PM)
All -
About the soft volume Viber calls on Galaxy - please test our upcoming version 2.1.3 (coming to Market soon) and let me know if the problem was resolved on it or not. We implemented some fixes for Galaxy and hopefully that will solve the volume problem you are describing. Thanks smile.gif

@azrash -
Viber uses the phone's real-time abilities to determine your location. Viber does not use GPS, it uses the triangular 3G services when you are connected to 3G, and WiFi location abilities when connected to WiFi.
*
Hi Viber Support,

I supposed this fix also include all galaxy device? Actually I have also noticed some issues and just posted on your web as below :
"I am using viber with galaxy S2, when i use my wired headset, my friend complaint to me the volume is way too soft. I have verified and checked that there's no problem with my phone (with sound recording, replay back was loud without viber, and even tried with another headset), even normal call with headset is loud and clear. I believe this is a bug on viber and some user complaint this before, please advise support?"

I am not sure if this headset issue is similar to what you have fixed in 2.1.3?

Apart from that, I have few bug reports & suggestions:

1-sometimes when i launch viber, it's hanging for a while, before allowing me to message, this happens randomly and gives me the impression that the program is not optimized, or unstable. My S2 is unrooted set ,and believe many users also reported this. Any fix planned?

2-sometimes when a user goes offline, and i sent them some pic(Android to Iphone) ,after they came online, and they are unable to retrieve the pic, only see a grey camera box, why?

3-suggestions:
A-please add option to select different viber message and calling tone, possible?
B-any plan for releasing group chat, video call? this will be good enough to kill off Tango and Skype smile.gif
C-for sharing of image, can please add more option to allow user to send anytype of file, let's say let user to browse via astro file manager and choose any file they wish to send?
D-existing foto sharing is good , but please add in also option for zooming the foto via pinching.

Hope to hear from you soon, thanks for the great piece of software, hope to hear Viber keep improving!

This post has been edited by wama1go: Jan 13 2012, 10:55 PM
Viber
post Jan 15 2012, 06:11 PM

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We have responded to your S2 headset problem in the other forum where you responded smile.gif

About the other issues:
1. We actually haven't encountered this report from other users, at least not frequently. Try isolating the problem but testing it right after a reboot of the phone, with no other apps running. Does it still occur?
2.The photo delivery issues are known to us, but the specific scenario you described could be helpful to our support team in order to replicate the problem and hopefully fix it. Please report it here: http://bit.ly/ukGVJ0
3.
A. this feature is under development smile.gif
B. Group chat is currently under development. Video calling is certainly on our list, but unfortunately we still don't know when exactly it will be ready.
C. We are considering to add an option to send just any file, but this also requires securing those files (so people won't use Viber to send malicious things), and so it could take more time than usually expected. Once we have news on that, I'll keep you posted.
D. Thanks for the suggestion. We'll take it into account smile.gif

Thanks for all your reports and suggestions. We're really happy to see users like you, who are involved and contributing. This is how you can make a difference and help us shape Viber according to user demand smile.gif

azrash
post Jan 17 2012, 05:33 PM

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QUOTE(wama1go @ Jan 13 2012, 10:54 PM)
1-sometimes when i launch viber, it's hanging for a while, before allowing me to message, this happens randomly and gives me the impression that the program is not optimized, or unstable. My S2 is unrooted set ,and believe many users also reported this. Any fix planned?
*

this is the exact issue that i reported to the Viber team via email and this started to happen in Viber 2.1.2, the version before that was a smooth sail.

@Viber it'll be great if you can make it easier for end users to provide feedback directly to Viber, perhaps a feedback section under 'More'. I am sure more users would be able to provide valuable feedback to you guys nod.gif keep up the great work! thumbup.gif

edit: it'll be great if the viber team can wotk with the dev of this app to solve this issue, thanks! http://code.google.com/p/callmeter/issues/detail?id=514

This post has been edited by azrash: Jan 17 2012, 06:33 PM
more69
post Jan 18 2012, 08:36 AM

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hi viber, next version can support razr? current mic not functioning in razr.
Viber
post Jan 18 2012, 08:49 PM

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@azrash -
Thanks for the suggestion. Currently we prefer keeping our support to the users personal and "frontal", meaning we reach out to forums and blogs, and also wait for users to come to our Facebook page and very public HelpDesk. It is common that using this method makes users look for existing solutions first, and only then turn to contact us. So it's a win-win situation wink.gif

@more69 -
Still working on it, and we hope that the next version will be compatible (but we can't guarantee it at this stage). Stay tuned for news and updates on our Facebook page or HelpDesk (or you could check back with me here, of course).

This post has been edited by Viber: Jan 18 2012, 08:49 PM
Boy96
post Jan 18 2012, 09:04 PM

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Ice Cream Sandwich support in next update?
Viber
post Jan 18 2012, 10:27 PM

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QUOTE(Boy96 @ Jan 18 2012, 09:04 PM)
Ice Cream Sandwich support in next update?
*
Yep. Sorry for the temporary inconvenience sad.gif
nicregi
post Jan 20 2012, 05:29 PM

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Hi Viber and members,

Need help. I am using Viber and yesterday, I got to wipe phone data. I reinstall Viber and problem.

I verify through SMS and worked well. After 5minutes, error pop up saying Viber deactivated and need to activate back. Did the SMS and no SMS received. Tried phone call and same thing.

I car data, cache everything and still problem. I check my phone number and realized it is not + 60. Regardless how many time I change to + 60, it will randomly change to anothernumber.

Please help.
Viber
post Jan 22 2012, 04:07 PM

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Hi @nicregi -
Please try to remove Viber completely from your phone, then reboot it. Wait a few hours then install it again from Market/AppStore. Now when you are asked to type in your number, choose Malaysia and enter your phone number in its Malaysian format (don't type in the "+60", because that's already accounted for in the country code you chose above).

Is it working now?
nicregi
post Jan 24 2012, 04:42 PM

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QUOTE(Viber @ Jan 22 2012, 04:07 PM)
Hi @nicregi -
Please try to remove Viber completely from your phone, then reboot it. Wait a few hours then install it again from Market/AppStore. Now when you are asked to type in your number, choose Malaysia and enter your phone number in its Malaysian format (don't type in the "+60", because that's already accounted for in the country code you chose above).

Is it working now?
*
Nope. Still not working. As usual, got approved via call pin notification buy get deactivated within 1-2minutrs.

Please advise.
Viber
post Jan 25 2012, 04:32 PM

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What device exactly are you using?
If it's Android, which version of it, and most importantly - are you using a Custom ROM or not?
stevenlee
post Jan 25 2012, 04:41 PM

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Hi Viber,

few question to ask.
i have 2 android device, 1 is phone and 1 is tablet.
both using different sim card. phone using phone sim and have no problem to activate it. for tablet, i using broadband simcard.
question:

1. how i going to activate my tablet viber as my broadband simcard not able to receive sms
2. if both activate, let say i viber using tablet, sender msg will send to which device as phone and tablet using 2 different number.


Viber
post Jan 25 2012, 05:01 PM

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Hi @stevenlee -

At this stage, 1 Viber number can be assigned to only 1 device simultaneously. This means that registering Viber on 2 different devices requires 2 different phones to receive our SMS with code or the automated call. This means that your phone and your Tablet will have different Viber identities (numbers, essentially), so collision between them is not possible

Unfortunately, you'll have to find another phone number (for example - your home number) in order to register Viber on your Tablet.

In the future we plan to allow the option of having the same Viber number on multiple devices, but it's still quite far away. Once we have concrete news on that, I'll let you know smile.gif
alwinnng
post Jan 26 2012, 02:00 AM

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good then...yay!!!
nicregi
post Jan 26 2012, 04:32 AM

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QUOTE(Viber @ Jan 25 2012, 04:32 PM)
What device exactly are you using?
If it's Android, which version of it, and most importantly - are you using a Custom ROM or not?
*
Hi support,

I am using the latest version found on market. Tried to reinstall, delete, wait a few days and none is working.

Test with both Stock and Custom ROM, both giving the same issue. A few common issues are:
1. I select Malaysia (+60) and after sometime, it will auto change to another country randomly.
2. After manage to activate, phone will get deactivated again and Viber will prompt a message saying that the device has been deactivated and would need to reactive back. I only using 1 number on 1 device FYI.
3. SMS or call code given is not working (probably because my country code is changed automatically for some funny reason by Viber app).

What do you advise? I am assuming that Viber database is storing my number wrongly which causes this. Can't think of anything else besides this problem.
Viber
post Jan 26 2012, 11:23 PM

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@nicregi -
Thank you for the detailed information, it's very helpful in understanding the problem.

About the deactivation -
Please check your IMEI number (universal device identification number) inside the phone's "About" page. Once you found it, please compare it with the real IMEI number that's written on the back of your phone.

Some custom ROMs override the original IMEI you had when you received your phone, and this is the cause to the deactivation problem. We plan to provide a fix for this issue soon (Viber 2.1.3) by collecting all the problematic IMEI's from our users, and manually whitelisting them. If you'd like to make sure yours is also included in the list, you can let me know what IMEI is written in the "About" page, so we make sure it's going to be included in our fix.

About the random changing of the registration number -
In order to check this, we'll need the actual numbers (there might be a bug causing the number to alter). If you want, you can send me your real number in private message, and then also a few different examples of what the number changed to.
nicregi
post Jan 27 2012, 01:55 AM

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QUOTE(Viber @ Jan 26 2012, 11:23 PM)
@nicregi -
Thank you for the detailed information, it's very helpful in understanding the problem.

About the deactivation -
Please check your IMEI number (universal device identification number) inside the phone's "About" page. Once you found it, please compare it with the real IMEI number that's written on the back of your phone.

Some custom ROMs override the original IMEI you had when you received your phone, and this is the cause to the deactivation problem. We plan to provide a fix for this issue soon (Viber 2.1.3) by collecting all the problematic IMEI's from our users, and manually whitelisting them. If you'd like to make sure yours is also included in the list, you can let me know what IMEI is written in the "About" page, so we make sure it's going to be included in our fix.

About the random changing of the registration number -
In order to check this, we'll need the actual numbers (there might be a bug causing the number to alter). If you want, you can send me your real number in private message, and then also a few different examples of what the number changed to.
*
Hi Viber,

PM send to you. Awaiting for your reply along and a fix for this.
ReWeR
post Jan 27 2012, 02:11 AM

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hmm ... Viber and Tango which one nice?
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post Jan 27 2012, 05:30 AM

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QUOTE(ReWeR @ Jan 27 2012, 02:11 AM)
hmm ... Viber and Tango which one nice?
*
This is a Viber thread so I guess you know the answer. However, to answer your question, Viber for the colour.
Viber
post Jan 27 2012, 05:40 PM

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lol wink.gif
DJFoo000
post Jan 27 2012, 08:45 PM

Really? That's the best reply you can come up with?
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Can't wait for ICS support. Hopefully it comes fast enough.
nicregi
post Jan 27 2012, 09:13 PM

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I am just hoping for a new version / update soon. Can't use Viber at the moment and thus, alternatives come first.

Hope faster release for new version flex.gif
Aimar Walabi
post Jan 28 2012, 04:32 AM

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does viber in galaxy note works well?
Viber
post Jan 29 2012, 04:10 PM

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All,
We're working hard to complete our new Android version ASAP. We apologize for the temporary inconvenience, and will keep you posted once we have news.

@Aimar Walabi -
It's not one of our officially supported devices, but as far as we know Viber works just fine on Galaxy Note. Try it out and let me know if you experience any problems smile.gif
Aimar Walabi
post Jan 29 2012, 05:28 PM

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QUOTE(Viber @ Jan 29 2012, 04:10 PM)
All,
We're working hard to complete our new Android version ASAP. We apologize for the temporary inconvenience, and will keep you posted once we have news.

@Aimar Walabi -
It's not one of our officially supported devices, but as far as we know Viber works just fine on Galaxy Note. Try it out and let me know if you experience any problems smile.gif
*
Oo ok.. I've tested, works well.. Thanx..
Viber
post Jan 29 2012, 08:05 PM

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Great to hear smile.gif
Enjoy!
MuhdHusaini
post Jan 29 2012, 11:13 PM

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Hey,
Cannot use viber in ICS yet right? Hope will have new update ASAP.
mydragoon
post Jan 30 2012, 10:33 AM

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QUOTE(Viber @ Jan 29 2012, 04:10 PM)
All,
We're working hard to complete our new Android version ASAP. We apologize for the temporary inconvenience, and will keep you posted once we have news.

@Aimar Walabi -
It's not one of our officially supported devices, but as far as we know Viber works just fine on Galaxy Note. Try it out and let me know if you experience any problems smile.gif
*
yes, it works... save for the the low volume issue. i know a few users who are using viber on note. myself included...

but viber... you guys really need to speed up development of new features. getting a bit tired of waiting for functions like group chat... smile.gif


djlah
post Jan 30 2012, 10:54 AM

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@Viber,
always thanks for frequently response here in forum.


ICS announced in 19 October; Current version Viber available in market is 2.1.2.116554 & last updated is October 12, 2011. We're understand that Viber will not release in half bake next version but Viber would like to ensure the stability and full functional as mentioned or explain before in this thread.

But it's already no update since October last year (3 months+), taking too long develop time might not acceptable; We're appreciate if Viber development team able to ramp up and expedite on some new features request, compatibility fix for certain phone model & ICS of course. else, maybe estimated timeline commit will be great.



waiting for 2.1.3 as promised. thanks and always support Viber.
Aimar Walabi
post Jan 31 2012, 07:40 PM

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QUOTE(mydragoon @ Jan 30 2012, 10:33 AM)
yes, it works... save for the the low volume issue. i know a few users who are using viber on note. myself included...

but viber... you guys really need to speed up development of new features. getting a bit tired of waiting for functions like group chat... smile.gif
*
"save for the the low volume issue" ? wat do u mean?
Viber
post Feb 1 2012, 12:56 AM

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@djlah -
Our development team is working around the clock to complete it ASAP. We apologize for the delay, but it's important to understand that it's delayed because we want to ensure that the app is released free of bugs. We should have an official announcement regarding Viber for ICS soon smile.gif
marcus20125
post Feb 1 2012, 12:59 AM

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when will it be coming to windows phone?
Viber
post Feb 1 2012, 01:20 AM

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QUOTE(marcus20125 @ Feb 1 2012, 12:59 AM)
when will it be coming to windows phone?
*
We don't know yet. There are some technological barriers (some are due to our limited resources, some are due to Windows Phone's VoIP restrictions) that we're still trying to overcome.

Stay tuned for news and updates on our Facebook page, or here in Lowyat (I'll publish news if we have them).
michael_1991
post Feb 1 2012, 06:09 PM

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I have an Xperia Arc handset. I tried making a call through Viber. It works fine on loudspeaker and the in-built speakers of the phone but when I tried using the original handsfree that comes with the phone, I can hear my friend clearly but my friend can barely hear me. Does anyone else face this issue or it is a hardward failure?
MYstombox
post Feb 1 2012, 07:30 PM

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tried with another hands free set?
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post Feb 1 2012, 08:18 PM

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QUOTE(marcus20125 @ Feb 1 2012, 12:59 AM)
when will it be coming to windows phone?
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change to android laa.. hehe.. thumbup.gif
shark7
post Feb 2 2012, 10:55 AM

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QUOTE(MYstombox @ Feb 1 2012, 07:30 PM)
tried with another hands free set?
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xperia arc n play wont work other headset unless its sony.. i dunno how they detect it


Added on February 2, 2012, 11:17 am
QUOTE(MYstombox @ Feb 1 2012, 07:30 PM)
tried with another hands free set?
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xperia arc n play wont work other headset unless its sony.. i dunno how they detect it

This post has been edited by shark7: Feb 2 2012, 11:17 AM
mydragoon
post Feb 2 2012, 11:50 AM

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QUOTE(Aimar Walabi @ Jan 31 2012, 07:40 PM)
"save for the the low volume issue" ? wat do u mean?
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check back the past 2-3 pages... galaxy users are complaining of low volume issue. viber said there's a potention fix in their next update for this.
MYstombox
post Feb 2 2012, 02:22 PM

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Check the jack configuration, you need one that has the same config on the plug as the sony headset.
michael_1991
post Feb 8 2012, 07:55 AM

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Yeah, I just came across the official viber thread. Thanks. I tried the sonic gear earpump headset and it solves the problem. But then I am using the phones built-in mic. As for the original headset, I tried using it to call dirently and it works just fine. Even for line also the volume is loud and clear. But for viber its very soft even on maximum in-call volume.

michael_1991
post Feb 8 2012, 07:57 AM

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Apparently I think there is a bug while using Viber on Xperia Arc. I can hear the opposite side loud and clear but they can barely hear my when I am on handsfree. The handsfree works just fine for direct calls. Anyone encounter this? Xperia Arc users?
Viber
post Feb 8 2012, 09:33 PM

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@michael_1991 -
Thanks for the report.

Viber does support most Bluetooth/headset devices in general. However, some are not supported, due to the restrictions within the phone itself (sometimes certain iPhone/Android features or external devices do not function smoothly with 3rd-party applications). We have fixed Viber in our lastest versions so MOST of the BT/headset devices can work, but unfortunately some others are just not fully compatible.

In order for us to take a look at this issue and hopefully fix it in the future, I kindly ask to report it to our support team here: http://bit.ly/ukGVJ0
ciwek90
post Feb 13 2012, 07:03 PM

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does viber support ICS? mine cannot work. Maybe because of ICS. *sigh* cry.gif
Viber
post Feb 13 2012, 11:40 PM

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Viber does not support ICS yet, but we're currently at the final stages of development, and if all goes as planned, the new compatible version will be released within the next 2 weeks smile.gif
ciwek90
post Feb 13 2012, 11:56 PM

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QUOTE(Viber @ Feb 13 2012, 11:40 PM)
Viber does not support ICS yet, but we're currently at the final stages of development, and if all goes as planned, the new compatible version will be released within the next 2 weeks smile.gif
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cool bean! cant wait for it. Thanks! rclxms.gif
silencer
post Feb 14 2012, 12:37 AM

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QUOTE(Viber @ Feb 13 2012, 11:40 PM)
Viber does not support ICS yet, but we're currently at the final stages of development, and if all goes as planned, the new compatible version will be released within the next 2 weeks smile.gif
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Thank you...2 weeks won't be long... Keep waiting for it to be fully compatible with the ICS

This post has been edited by silencer: Feb 14 2012, 12:37 AM
djlah
post Feb 14 2012, 08:57 AM

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QUOTE(Viber @ Feb 13 2012, 11:40 PM)
Viber does not support ICS yet, but we're currently at the final stages of development, and if all goes as planned, the new compatible version will be released within the next 2 weeks smile.gif
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already 4months, finally you have the timeline update announced here, thanks.
let's wait another 2 weeks.......
KTCY
post Feb 14 2012, 09:05 AM

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Used to be on Viber but found out Tango works better and can video call !
Maybe you guys can give it a try wink.gif
mydragoon
post Feb 14 2012, 11:17 AM

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dear viber...

honestly, the apps have got potential but sadly, i find the development taking a bit too long and it would seem the focus is not what i'm looking forward to... what i mean is... i'm looking for an apps that can:
* cover as many user base as possible (meaning more friends can be on it)
* allow different type of communication (voice, text, video calls, video sharing, etc)
* bring me closer to my contacts -- communication option such as group chat

as it is... there are many other options out there that can already meet the above requirements... and sadly... and i've noticed my use of viber over the past 2-3 weeks have been none. yea, i've started using other apps while waiting for the features to be developed and made available... and the rate my friends are using viber... its probably just going to collect dust or get uninstalled eventually.

no offence... just sharing what i'm going thru...

Viber
post Feb 16 2012, 12:26 AM

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Thanks for sharing.

Well,
You have to remember that there are millions of Viber users out there, all of whom are requesting features that to them seem critical. We're doing our best to live up to everyone's expectations, and you can rest assured that more new, cool features are coming soon.

We can't guarantee, however, when exactly, and that we'll beat ALL other applications out there in all of the aspects concerned. Simply because we have limited resources.. sad.gif
Aimar Walabi
post Feb 16 2012, 10:55 AM

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QUOTE(Viber @ Feb 16 2012, 12:26 AM)
Thanks for sharing.

Well,
You have to remember that there are millions of Viber users out there, all of whom are requesting features that to them seem critical. We're doing our best to live up to everyone's expectations, and you can rest assured that more new, cool features are coming soon.

We can't guarantee, however, when exactly, and that we'll beat ALL other applications out there in all of the aspects concerned. Simply because we have limited resources.. sad.gif
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yaa.. good apps.. but still cant do like normal phone call function.. its still 50% similar, must do sumthing to make it 80% smoothly good call function...
ryuzaki_L
post Feb 19 2012, 09:14 PM

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QUOTE(Viber @ Jan 15 2012, 06:11 PM)
We have responded to your S2 headset problem in the other forum where you responded smile.gif

About the other issues:
1. We actually haven't encountered this report from other users, at least not frequently. Try isolating the problem but testing it right after a reboot of the phone, with no other apps running. Does it still occur?
2.The photo delivery issues are known to us, but the specific scenario you described could be helpful to our support team in order to replicate the problem and hopefully fix it. Please report it here: http://bit.ly/ukGVJ0
3.
A. this feature is under development smile.gif
B. Group chat is currently under development. Video calling is certainly on our list, but unfortunately we still don't know when exactly it will be ready.
C. We are considering to add an option to send just any file, but this also requires securing those files (so people won't use Viber to send malicious things), and so it could take more time than usually expected. Once we have news on that, I'll keep you posted.
D. Thanks for the suggestion. We'll take it into account smile.gif

Thanks for all your reports and suggestions. We're really happy to see users like you, who are involved and contributing. This is how you can make a difference and help us shape Viber according to user demand smile.gif
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hi,just wondering when will it be available for customised ringtone? It has been long awaited for this features

Viber
post Feb 20 2012, 04:39 PM

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Customized ringtones is on our development list, but at this stage we prefer focusing our attention and resources on more critical matters, like adapting Viber to new platforms (Blackberry, Symbian...), new Android version that's coming very soon (ICS), etc.

Customizing ringtones will be an option in the future.
Kyl3
post Feb 20 2012, 05:01 PM

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ICS is already here sad.gif
Viber
post Feb 20 2012, 05:51 PM

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Viber for ICS is coming very soon. It's at the last stages of testing now smile.gif
azrash
post Feb 20 2012, 11:44 PM

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saw updates are available at my 'Notification Bar'

to my delight, there is an update for Viber! hooorayyy! rclxm9.gif updating the app now, congrats to the Viber team! Keep up the great work rclxms.gif
Viber
post Feb 21 2012, 02:09 AM

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Hi all,
I'm excited to announce the Viber 2.1.3 is finally available for download on Market.
First and foremost, this new version is compatible with ICS (Android 4) - so the long anticipation is finally over smile.gif

In addition, the new version contains bug fixes and small new features for your convenience.

Please try it out and let us know if you encounter any special problems.

Best regards,
the Viber Team
mydragoon
post Feb 21 2012, 03:06 PM

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QUOTE(Viber @ Feb 21 2012, 02:09 AM)
Hi all,
I'm excited to announce the Viber 2.1.3 is finally available for download on Market.
First and foremost, this new version is compatible with ICS (Android 4) - so the long anticipation is finally over smile.gif

In addition, the new version contains bug fixes and small new features for your convenience.

Please try it out and let us know if you encounter any special problems.

Best regards,
the Viber Team
*
tried out messaging with the new version. it is broken on Galaxy Note.

i tried sending message to my contact. i believe the message was sent but it is not showing up when i view the message thread... but from the messages tab, i can see my latest message.

message tab shows the message "test". see:
Attached Image

when i go to the message thread, "test" is missing. see:
Attached Image

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