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 Viber for Android

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mydragoon
post Jul 25 2011, 04:00 PM

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wah, viber got official presence in LYN forum?
mydragoon
post Jul 27 2011, 05:02 PM

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i want to install viber... but all my friends for whatsapp... *sigh*

you can call me paranoid or what, i dun like the idea of my sms/ voice calls being routed thru 3rd party (like viber, etc).

care to share on your data retention policy, etc on the traffic going thru your server/ infrastructure? sorry but i have yet to get into reading your privacy statement but i think that applies only to the data collected (contacts and phone number).

but still, i got curious abt viber since it says FREE and without ads and started reading up on viber. after all, how to survive is company has no idea on how to make money.

i guess u guys have some ideas but not sure what to use/ implement, correct?

anyway, though i can safely say none of my friends are using viber, i might still install it... coz i personally feel more comfortable with viber over whatsapps (dunno why also)...

one more thing... how come LYN forum is getting an 'official' presence from viber?
mydragoon
post Jul 28 2011, 08:14 AM

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QUOTE(Viber @ Jul 27 2011, 05:49 PM)
@mydragoon

About the privacy concern:
First, it is important to be accurate – we only collect names and phone numbers, nothing else. Naturally, we collect users' information not because we are curious of its content, but for functional reasons, and in order for us to enable the service we, as a company, promise to provide. Without that information, Viber cannot function. This is not different from any other major social network/communication service provider in our world nowadays.

I would like to clarify again: we DO NOT sell users' information to third-parties, and we keep this information WELL locked in our servers, with extremely limited access to it.

So why is Viber free?
For now, Viber's focus is on adding platforms, adding features (such as text messages) and improving overall system performance.  At the same time, we are working on additional future premium services that will generate revenues. The basic Viber service - Viber to Viber phone calls and text messages - will ALWAYS be free.

How did I find LYN forums?
I simply Googled it smile.gif  My job is to find forums discussing Viber, and providing them with answers to technical issues or concerns.


Added on July 27, 2011, 5:50 pm

1. Are you using a custom ROM?
2. Did you try isolating Viber's effect?  Please try rebooting, making sure NO application is running (even in the background), then trying Viber out.
*
hi viber, thanks for your reply. it's always nice to see companies/ developers actively engaging users (or would be users).

regarding data collection, yes, i m clear on that.

what i meant in my earlier post is how (usually -- it may not apply to viber) messaging software/ apps usually work. the messages from one party to another is usually routed thru some servers. the concern in raised back then is in regards to this -- does the server keep copies of the messages? i guess there could be legal requirements, to do so, i dunno. but this is one concern i have (not that i'm dealing with secret agent stuffs). i know that communication via viber is now encrypted. but how easy is it to decrypt the data on the server(s)?

anyway, i've installed it but have yet to 'push' my friends to start using this instead... will wait for your reply and personally evaluate before deciding on what to do next.

if its any consolation -- i dunno why buy i prefer viber over whatsapp. maybe its because you guys are actively engaging users.

on another note... how can we really be sure you're really representing viber? smile.gif
mydragoon
post Jul 28 2011, 09:47 AM

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just thought i'd update... after installing and waiting for a short while... i just realised there are quite a few of my friends on viber. but many dun really bother with it coz... i guess its partly a peer pressure thing -- its like everyone's on whatsapp.

i'll try and do my part to promote more viber use among friends. and hopefully, viber will continue to be pro-active and address issues and concerns raised. its a win-win situation as long as its FREE for us. smile.gif

btw, any plans to have video calls? smile.gif
mydragoon
post Jul 28 2011, 10:05 AM

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QUOTE(Ricky300 @ Jul 28 2011, 09:57 AM)
Tested on my huawei x5.

Fully charged at 12am.

7am noticed that Battery only drop to 95% with viber, whatsapp on.
*
just sharing... to feedback useful info on battery consumption, ideally to have only that one particular apps running. and even then, do share what other settings was used -- proxi sensor, etc... and also good to know some other stats like -- usage (how many messages sent/ received & calls made), service killed or left running, etc... what is the normal battery consumption before viber was installed...

that way, viber can look into the issues... for your case, they could blame whatsapp for any abnormal issues. smile.gif
mydragoon
post Jul 28 2011, 11:32 AM

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QUOTE(Ricky300 @ Jul 28 2011, 11:30 AM)
I'm not complaining.

In fact I feel that 5% is normal. thumbup.gif  thumbup.gif
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ya, i know... in fact, 5% can be considered good. and if we wanna improve our own battery consumption, we can surely do with knowing how your viber was setup. smile.gif

but of course there's also the phone functions/ features/ OS, etc... smile.gif
mydragoon
post Jul 28 2011, 05:12 PM

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hi viber,

dun worry... you have me in your camp already... smile.gif

here's sth to look at... i noticed some messages are showing me a box. i suspect those are supposed to be smileys. anyway, to know how i can enable it? or is this currently a known issue.

also, just feedback from some of my friends on why they prefer whatsapp over viber. mainly they said voice call quality is not good. poor quality and plenty of dropped calls.

other reasons includes lack of photo sharing, etc... but this one, i believe will be addressed soon, as you have mentioned many times before...
mydragoon
post Jul 28 2011, 10:42 PM

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QUOTE(wkkm007 @ Jul 28 2011, 05:48 PM)
Any 2.3 user using Viber? I am going to update my X10 to 2.3 thumbup.gif
*
using viber on my galaxy s2 which is running on GB 2.3.3. so far, so good.
mydragoon
post Jul 29 2011, 10:18 AM

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QUOTE(Viber @ Jul 28 2011, 05:24 PM)
Call quality - have them use Viber when both sides are connected to WiFi networks.  If even then the quality is bad, then it might be a local connection issue. At any rate - we are constantly trying to improve Viber, and with time more and more call-quality issues will be fixed.

Yep, MMS (file-sharing) options will be included in Viber in the future.
*
this might not apply for me... my wifi connection (which connects to adsl at home) is only 512k while max 3G speed i can achieve is 700kbps. smile.gif

QUOTE(Dannyl @ Jul 28 2011, 10:58 PM)
Hi Viber,

Have been using Viber on and off for a week.  Only tried calls once, I can hear the other person but she could not hear me well.  Colleague was calling son in Australia nightly and she says call quality is good.  Messaging is nice and fast, like IM and SMS combined.  Did not experience problems with battery as I only use it when I'm expecting someone to Viber me, and I kill it thereafter (and it stays dead).

Requests:
1)  landscape mode (easier to type)
2)  disable the auto keyboard popup when I select a message thread to view
3)  better able to detect new users in phonebook using Viber (but can add manually so not a big issue)
4)  exit button (low priority)
5)  ability to change notification sounds and ringtone (low priority)

I'm using SE X10.  Thanks!
*
Requests:
1) landscape mode (easier to type) -- ya, for some weird reasons, i'd like this too.

what i would really like to see are more new features:
* multimedia sharing support (do give ETA if possible)
* video calls (ETA appreciated)
* contact search/ filter -- like typing first letter to filter out contacts OR maybe A-Z displayed at top of screen.
mydragoon
post Aug 1 2011, 09:03 AM

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QUOTE(Viber @ Jul 31 2011, 03:59 PM)
@Dannyl -

1. Planned.
2. We will look into it and see what we can do.
3. There is a known issue with the identification mechanism. We're working to fix it righ tnow.
4. Released very soon.
5. Planned, but will not happen soon probably.

@mydragoon -

* MMS - sometime in 2011 smile.gif  It's in the works right now, but we don't want to give false estimations.
* Video - same.
* This option already exists, using the device keys.  What device are you using?

@Joe2011 -

Please see the discussion regarding the battery issue previously in this thread. If you have more questions, let me know.
*
@viber... i'm using samsung galaxy s2.

how do i do that? currently when i m looking at contacts in viber, it's a list of names. no where to type anything...

This post has been edited by mydragoon: Aug 1 2011, 09:04 AM
mydragoon
post Aug 2 2011, 09:03 AM

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now i got a Q... i have enabled the icon on notification bar. i can see the icon showing its connected.

but when i check for running services/ programs, viber is no longer listed.

so, is viber really running or not?
mydragoon
post Aug 2 2011, 03:43 PM

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QUOTE(Viber @ Aug 2 2011, 03:24 PM)
@mydragoon -
Check it.  Repeat a situation where Viber service is not running, and have a friend call and text you via Viber.  Does it work?  Please let me know.
*
edited my post...

test 1
set icon to appear on notification bar. checked running services and viber is not there. but i'm still receiving messages,
Q1: how come viber can still be running but not listed? some sort of programming trickery? in this case, is it really running and consuming battery but hidden to create a psychological thingy?

test 2
disabled icon from notification bar. viber not on notification bar. checked running services and viber is not there. cleared memory to close all running processes. asked friend (using Google Talk) to send me message on viber. viber comes alive... message comes in.
Q2: similar to Q1... is the service now hidden?

and test 2 would make it look like its no point exiting. messages can still come in. and the interesting thing is... how is this happening? smile.gif

i'm using samsung galaxy s2 and no mod/ flashing. using original rom.

This post has been edited by mydragoon: Aug 2 2011, 04:06 PM
mydragoon
post Aug 2 2011, 03:48 PM

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some friends were asking... so i tot i'd post here... any plans to do voice message as well? smile.gif
mydragoon
post Aug 2 2011, 04:16 PM

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QUOTE(Viber @ Aug 1 2011, 06:58 PM)
Use the device keys (the physical keys), just like you search in your native contact app.

If you want to browse by letter, hold and scroll the right-most side of the screen, and the scrolling will suddenly appear with the relevant letter shown.
*
using device key... on SGS2, to bring up search, i will need to:
1. press on menu key (capacitive key)
2. press search
3. type the first letter
that's three key strokes. smile.gif

i guess i can also use that 'button' that appears on the right side of the screen to scroll like you indicated.

but here's a suggestion. this is the phone's contact screen. at the right side, you can see tiny alphabets. touch and it jumps to that letter. i think its nice to have. but not sure how others would feel...
Attached Image
mydragoon
post Aug 8 2011, 10:43 AM

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QUOTE(Hico @ Aug 8 2011, 08:51 AM)
yes..once i connect thru WIFI it will auto pop out and appear on top. but it does not happen everytime.. it is like 3 times out of 5 times around that.

so thats mean even press exit, it actually still run behind? After i uninstall the viber, the battery problem solved.. even though i just put my handphone in standby from 12am to 8am ..  hmm.gif

and i also notice one thing.. after i press exit..sometime the icon above will disappear.. but sometime it will still there with service disconnect.. then i have to enter viber and press exit again.. why is that so?
*
from what i understand, viber is now using a 'method' that supposedly makes it not run as a service at all... its what viber said is the C2DM mechanism. from what i understand, it means that viber will not run in the background. however, when a message or call comes in, then the server will somehow send this signal via this C2DM mechanism to our phone to activate viber. this way, we can then receive the call or message.
mydragoon
post Aug 9 2011, 11:07 AM

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QUOTE(praetorian @ Aug 9 2011, 11:02 AM)
As of now 11:00 am on wireless I cannot connect to viber service, the message I get is Viber service is unavailable or being blocked,Please try again later, I am on the latest version, this is the first time this has happened, normally I can connect via wifi instantly, I can go to youtube and android market, no worries, but cannot get on viber...any one else encounter this problem?
*
same here... noticed problems connecting for the past 10mins or so...

probably a viber server issue.
mydragoon
post Aug 9 2011, 03:15 PM

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QUOTE(sanosizo @ Aug 9 2011, 02:47 PM)
latest version is not working at all


Added on August 9, 2011, 3:05 pmuninstall and reinstall it back works!
*
could actually just be server issue... i think the past few hours... service is up and down...
mydragoon
post Aug 9 2011, 05:00 PM

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QUOTE(SweetPuff @ Aug 9 2011, 04:51 PM)
How is this different from WhatsApp or Skype?
*
generally, not much different... but if you wanna go into details...

viber vs whatsapp:
* limited messaging functions in viber. no mms, video sharing. but supposedly this function will be released soon.
* viber has got voice call. free too.
* viber is currently free for life. you need to pay after 1st year for whatsapp.
* see below for more info on viber

viber vs skype:
* skype video call is available for certain phones
* video call function also supposedly coming soon
* viber integrates with your phone contacts. you dun need to create ID, etc... it detects your contacts's phone numbers and will alert you as to who is using the service. whatsapp got this too. with skype, you need to create ID and add people.

This post has been edited by mydragoon: Aug 9 2011, 05:00 PM
mydragoon
post Aug 9 2011, 05:05 PM

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QUOTE(SweetPuff @ Aug 9 2011, 05:02 PM)
Thanks bro. My uncle brain hard to digest all these new fancy pants apps.
*
uncle?!? aiyoh... i tot sweet puff = syt.

lol...

seriously... viber is getting into my good books only coz they have presence in this forum. so its makes it easier for us to reach out to them... and they are listening -- evident from the exit button that is now available on the new version.
mydragoon
post Aug 12 2011, 08:42 AM

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QUOTE(wkkm007 @ Aug 12 2011, 01:27 AM)
I guess forum 'like' or YM chat room.
*
but isn't the conversation threaded already in viber? mine is...

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