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Streamyx Streamyx Capping International Connections, Regardless of type of traffic or usage!

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SUSdhyane27
post Nov 24 2010, 05:43 PM

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QUOTE(muddy78 @ Nov 24 2010, 05:29 PM)
how exactly do i tell them to check for this? because the speed is ok after 2am or so and then progressive worsens throughout the day. this speed monitoring has become like a job in itself!
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aiyoh..dont bother trying to tell them or even explain..they are just plain ignorant idiots...we should just have a demonstration outside tm building and demand all the idiots explain why streamyx sucks like them!!!!

bloody cheaters all of them..what to do i got no option but use streamyx...if i got money long time i migrate overseas oredi!!!
make us pay so much yet service like their backside only!!!! where all money go??never upgrade oso..go to CEO poket laaa..so he can buy two more big house,10 cars and 4 wives!!!

update: i called 100 to complain , they said my line congested!!#@()$@)%(*$%*%(

idiots..my line congested,then i pay half price only la..the lady can laugh somore..haizzz


Added on November 24, 2010, 5:45 pm
QUOTE(cranko @ Nov 24 2010, 05:41 PM)
I still don't understand..if they are really capping the bandwidth,which mostly it seems like they are really doing it now,why TM still bothering to send out the technician and still troubleshooting the user problem on the phone?

btw,i'm on 4Mbps and i can only get back my max speed after 2am and drop to 150kBps in the afternoon.
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me too..im also using 4mbps..gonna try VPN..see whether can make difference..they use one outdated cable,too many people using and then make us pay!!!!

This post has been edited by dhyane27: Nov 24 2010, 05:45 PM
cranko
post Nov 24 2010, 05:51 PM

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QUOTE
me too..im also using 4mbps..gonna try VPN..see whether can make difference..they use one outdated cable,too many people using and then make us pay!!!!


No point using the VPN,VPN users are having the same problem too..you can read BolehVPN blog for more info and hear they scream with the same sound..but here in LYn is a bit louder.
mekboyz
post Nov 24 2010, 06:16 PM

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For me the IP address makes no difference. Whether 175.xx or 115.xx it is still capped
jensonlbh
post Nov 24 2010, 06:22 PM

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no technician come... call technician no answer....
all TM CS and Technical ppl talk in bullshxt ....

what going to do?

continue call to TM 100 ....

make report already 7 days... problem worst and worst....

This post has been edited by jensonlbh: Nov 24 2010, 06:23 PM
Hornet
post Nov 24 2010, 06:36 PM

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QUOTE(cranko @ Nov 24 2010, 05:41 PM)
I still don't understand..if they are really capping the bandwidth,which mostly it seems like they are really doing it now,why TM still bothering to send out the technician and still troubleshooting the user problem on the phone?

btw,i'm on 4Mbps and i can only get back my max speed after 2am and drop to 150kBps in the afternoon.
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Maybe the bandwidth shaping is done at a very high level. Technicians may not even be aware of them. Technicians are based on your local area, while these bandwidth control doesn't happen at that level, they have to do it at the backbone or whatever where all of Malaysia's traffic pass through.

you file a complain about your line slow, customer support send a ticket to the technician and so its their job to fix your problem. They may not even know what Tmnet is doing at the country's backbone level.

This post has been edited by Hornet: Nov 24 2010, 06:36 PM
jensonlbh
post Nov 24 2010, 06:42 PM

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QUOTE(Hornet @ Nov 24 2010, 06:36 PM)
Maybe the bandwidth shaping is done at a very high level. Technicians may not even be aware of them. Technicians are based on your local area, while these bandwidth control doesn't happen at that level, they have to do it at the backbone or whatever where all of Malaysia's traffic pass through.

you file a complain about your line slow, customer support send a ticket to the technician and so its their job to fix your problem. They may not even know what Tmnet is doing at the country's backbone level.
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means call to 100 is useless ?
harryfoo
post Nov 24 2010, 06:46 PM

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My problem was when it's 2pm to 2am, my 1mbps line only gives me 0.3 to 0.6mbps, where before this problem started it's 1.5mbps constantly. Call up TM yesterday, and they said the technician will come today. But he didn't. doh.gif

Hornet
post Nov 24 2010, 06:49 PM

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QUOTE(jensonlbh @ Nov 24 2010, 06:42 PM)
means call to 100 is useless ?
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Not really I think
Even though I doubt the technician can do anything for us, its good to file a complain. If their call center gets a lot of call from users everywhere about the issue, maybe Tmnet will realize we won't just sit back and accept their throttling. tongue.gif At least we have to show them that we know what they are doing.

Well, I hope so anyway sweat.gif

This post has been edited by Hornet: Nov 24 2010, 06:52 PM
almaty
post Nov 24 2010, 07:10 PM

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QUOTE(queenc @ Nov 24 2010, 11:20 AM)
after 3 week of capped speed..
suddenly my speed iz back
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maybe tm is testing implementation of usage cap wink.gif

u go past the magic limit...throttle...then when your new cycle begins...ok again...

download...download...over limit...throttle...rinse and repeat...


kerol123
post Nov 24 2010, 07:45 PM

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my speed for tonight doh.gif

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pds_disi
post Nov 24 2010, 08:18 PM

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i think i heard before best effort basis is 70% of package speed, and yet we get 20% of our package speed from local server. is this some form of breach of contract? can we sue tm? or atleast make it into newspaper or tv or something?

throttled on bt is long done, now throttled and any kind of internet connection, malaysia server included?? bolehland boleh!

when can those scum just grow up from damn protection and face competition just like the rest o the world?? when is the next GE ?? ...
tictac
post Nov 24 2010, 08:27 PM

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today no capped yet. running on ip 60.X.X.X icon_rolleyes.gif

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This post has been edited by tictac: Nov 24 2010, 08:27 PM
Tsukishiro
post Nov 24 2010, 08:38 PM

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Another slowdown. Same like yesterday. I'm going to make a complaint to SKMM now.
AjkR06
post Nov 24 2010, 08:39 PM

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Xiamen, China server give the bad result nowadays...
I wonder why... But HK server was ok....
Is that TM has capped the internet route to China?? rclxub.gif


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VS

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wongpeter
post Nov 24 2010, 08:39 PM

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Does ne1 know if the 512kb Streamyx pkg is available and if it is also capped at 512kb cos I am thinking of downgrading my 1mb pkg. No point paying extra for the 1mb pkg if it performs just like the 512kb pkg. Thanks.
queenc
post Nov 24 2010, 08:50 PM

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0103876436 > streamyx technician cheras area.

try call him



when ever i get 60.xxx.xxx ip range my speed burst 190kb/sec
relaxjack
post Nov 24 2010, 08:55 PM

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F*ck TM

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harryfoo
post Nov 24 2010, 09:00 PM

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Should we protest towards TM? hmm.gif
soulz69
post Nov 24 2010, 09:02 PM

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i like this >.<

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harryfoo
post Nov 24 2010, 09:05 PM

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