ok. update. my mom called n said they already done installing. cant wait to go back n try it myself hehe
Maxis The Official Maxis FTTH Thread, Maxis FTTH launched 1st Sep 2010!
Maxis The Official Maxis FTTH Thread, Maxis FTTH launched 1st Sep 2010!
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Jun 29 2012, 05:17 PM
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Junior Member
148 posts Joined: Aug 2009 |
ok. update. my mom called n said they already done installing. cant wait to go back n try it myself hehe
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Jun 29 2012, 05:18 PM
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Senior Member
838 posts Joined: Sep 2007 From: South East Asia |
QUOTE(hongchai888 @ Jun 29 2012, 05:30 PM) Triple confirm? Tell u a horror story. One of my friend, stay at Ampang area. After submitted registration more than 3 weeks , an installation date has been set on last Tuesday 19 June. Since I am free on that day, I went to my friend house to witness the historical moment together. holy crab!! i will call again on monday as i dont want my AL to be waste for nothing.- Appointment time : 9.30 am - Maxis installer arrive 9.25 am - TM installer arrive : 9.35 am My friend thought he was the lucky one after heard enough nightmare story of installation. About 5 minutes start of installation, one of the TM guy got a call on his hand phone. After he hang up the called he straight away tell us that he got something very urgent to settle and another installer will come in 1 hour time. No choice la what to do, me, my friend and Maxis guy go mamak drink tea while waiting. We patiently wait, from 10am - 12pm, no one is coming. Even Maxis guy keep calling the TM guy earlier, all the answer was 'kejap, on the way, tunggu, sabar'. About 12.30pm, Maxis guy tell us he couldn't wait anymore because got another appointment. He say Maxis will call my friend to set up another appointment which is on 26 July.... Really need to go buy ToTo if your Maxis Fiber has been installed successfully under promotion price. QUOTE(jeremy05 @ Jun 29 2012, 06:15 PM) since customer request change date installation less than 3 days need to pay certain amount, while maxis can't install on the promise date, so they should provide some kind of "pampasan" to us, example : like free 1 month fiber, etc...this is fair, what you say? It should be! |
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Jun 29 2012, 05:18 PM
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3,936 posts Joined: Dec 2010 |
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Jun 29 2012, 05:23 PM
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3,294 posts Joined: Dec 2005 |
I think maybe Maxis promoting so aggresively, TM purposely doing some sabo?
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Jun 29 2012, 05:27 PM
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Senior Member
3,310 posts Joined: Apr 2005 |
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Jun 29 2012, 05:29 PM
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Senior Member
3,936 posts Joined: Dec 2010 |
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Jun 29 2012, 05:52 PM
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493 posts Joined: Apr 2011 |
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Jun 29 2012, 05:55 PM
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Junior Member
294 posts Joined: May 2006 From: Shah Alam |
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Jun 29 2012, 06:13 PM
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Junior Member
323 posts Joined: Sep 2009 |
And oh yeah, if I install this, am I able to keep my house number?My house is using prepaid.
What number to call if I wanna ask when's my installation date? I signed up yesterday but got no news about it. This post has been edited by ericling: Jun 29 2012, 06:14 PM |
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Jun 29 2012, 06:21 PM
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Junior Member
409 posts Joined: Mar 2010 |
QUOTE(ericling @ Jun 29 2012, 06:13 PM) And oh yeah, if I install this, am I able to keep my house number?My house is using prepaid. about the number, they give u a new number... What number to call if I wanna ask when's my installation date? I signed up yesterday but got no news about it. just be patiance, they should contact u within 7 days working~ |
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Jun 29 2012, 06:24 PM
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Junior Member
323 posts Joined: Sep 2009 |
QUOTE(krel89 @ Jun 29 2012, 06:21 PM) about the number, they give u a new number... Is there any way that I can keep my number? just be patiance, they should contact u within 7 days working~ Oh, because my uncle signed up yesterday too but he got a call from some Maxis guy confirming the email address but I haven't got any call yet. Just wondering |
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Jun 29 2012, 07:10 PM
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Senior Member
1,851 posts Joined: Apr 2005 From: kuala lumpur |
QUOTE(ericling @ Jun 29 2012, 06:24 PM) Is there any way that I can keep my number? my friend apply at maxis center before me, but installation arrange at august. i apply at maxis website, just wait 2 weeks. and we live at same place, just different block.Oh, because my uncle signed up yesterday too but he got a call from some Maxis guy confirming the email address but I haven't got any call yet. Just wondering |
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Jun 29 2012, 07:32 PM
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209 posts Joined: Sep 2009 |
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Jun 29 2012, 07:41 PM
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3,936 posts Joined: Dec 2010 |
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Jun 29 2012, 08:19 PM
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Senior Member
1,368 posts Joined: Jun 2007 From: Kuala Lumpur |
EH, MAXIS really poor la...
today was supposed to be the installation date so i took an unpaid leave since i dont have any annual leave left to supervise the installation. there are actually 2 guys working together. 1 is subcon under MAXIS and 1 is TM's Contractor to install the fiber cable (i knew this was the shit part). So they took up 4 hours of my time trying to setup the system. In the end the TM guy told me their center haven't configure the port that allows a 10MBPS connection. WTF right? The guy told me MAXIS will call and arrange an appointment. Judging from the in-demand of this package it won't be anytime soon. FML! lousy lah Wasted my 4 hours and wasted my unpaid leave. I wanted to call MAXIS center and tiao them...but think back rather silly because none of the customer service agent deserves a hammering.... f*cking ridiculous lah... |
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Jun 29 2012, 08:35 PM
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Senior Member
1,853 posts Joined: Nov 2007 |
Tmnut problem lor....not maxis lor
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Jun 29 2012, 09:24 PM
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Senior Member
1,368 posts Joined: Jun 2007 From: Kuala Lumpur |
no, maxis should take the blame.
after all the whole package is under maxis. they shouldve double check because maxis is at the receiving end. not TM |
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Jun 29 2012, 09:40 PM
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Senior Member
3,936 posts Joined: Dec 2010 |
anyone here have problem with download speed? Now my download speed just 100++ kb/s only.
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Jun 29 2012, 09:40 PM
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Junior Member
187 posts Joined: Jan 2009 From: Another Planet |
In another way, Maxis is also a customer of TM, because they are paying TM to use the fiber infra. So, for all the failed installation, Maxis should take the blame. They should be the one to complaint to TM, not us consumer.
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Jun 29 2012, 09:45 PM
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Senior Member
1,853 posts Joined: Nov 2007 |
Okey.....blame to maxis.....yehaaA
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