Is it possible for people with Huawei BTU and have not have any VOIP problem share their TM net default config here? Then we can just change the phone number and password, or should it be other difference between different users? I also got the 'jack' thing..

Removing "jack" doesn't really fix much. It's closing the barn door after the horse has bolted.

(1) The entry being there demonstrates that someone has had access to your BTU.
(2) If they can create a SIP entry, they can pretty much make a backup of your BTU config.
(3) The BTU configuration (which when saved is just a text/XML file) contains your SIP id and password.

So let's say you secure your BTU, and remove the "jack" entry.

A few months down the road, you notice some calls in your bill that you did not make. Then what?

Fixing the bigger issue is a network wide case; someone higher up in TM needs to address this. I would think at least they would need to:

(1) Do a proper audit of the BTU and ensure that there are no obvious backdoors.
(2) Change all the default BTU passwords to unique ones.
(3) Only when that has been done, change all the SIP passwords.

That's a major exercise, it needs someone with real guts/no ego issues to admit the problem and institute the changes from a higher level.

On our side right now, what is the best way to protect ourselves against having to pay for extra calls on our phone bill? Not just this month but in the future? Assuming we end up logging a billing dispute months down the road, what supporting evidence do we need to have established at this point? Do we write in to TM and to who and about what? Make a police report about a "break in" (that might actually get some attention, especially if the press is involved)??

mine is ZTE931

There is no way to protect ourselves because we cannot change any of the password, unifi, streamyxzone, voip.

I cant see a reason why is it soo hard for them to make a web UI for enduser to change their password.

Thanks to all sifus for giving me guidance, manage to temporary set my static IP address.

My VOIP is back.

I have two SIP users too

1st - It's unknown telephon number, retype my telephone number and password, apply
2nd- Remove user as 'Jack' as well telephone number.

Thanks again.

I hope that's the permanent solution and no more trouble on VOIP

1. y2k - Bandar Sri Damansara -corrupted downloads, VOIP down, inconsistent (low!) download speed (Huawei BTU)
2. WhiteMouse - Kepong Bdr Menjalara (Condo) - phone line down, nothing is working.. cant even conenct to the internet.
3. Drsirpet - Damansara Damai - corrupted download, lost packet and slow connection..
4. -pWs- Kepong Bdr Menjalara - Corrupted download. (Huawei BTU)
5. yushin - Subang Airport Area - VOIP OK by itself, I didn't touch anything, internet and IPTV ok.
6. +newbie+ - Subang Jaya - VOIP down, internet and IPTV ok
7. keevster - Ara Damansara, VOIP Down, Everything else OK
8. wiraone - BRP, Sg Buloh - none work for me at the moment, it started with corrupted download and then no internet, voip nor iptv..
9. NaMEe - Bdr Menjalara housing area - phone line down, iptv working, internet working (freaking slow), downloaded file is corrupted
10. Prominen - Tmn Ehsan, Kepong - corrupted download. (only certain files corrupted especially rar file. Solves using Jdownloader for corrupted file only)
11. Evirober - Kota Damansara -corrupted downloads, inconsistent (low!) download speed (Huawei BTU)
12. julnoel - ??? - packet loss (Huawei BTU)
13. billytong - DesaparkCity(Kepong) - VOIP(i fixed it) - packetloss (Huawei BTU) - Slower than usual website loading - Havent do any direct download since so i cant confirm this part on my side.
14. Auronthas - Puchong Utama - VOIP (down), packetloss (can't be performed via speedtest), internet download/upload working well though

I just got my HP procurve managed switch, will try tonight to replace the DLINK with it.

+ 1000

Update:

1. y2k - Bandar Sri Damansara -corrupted downloads, VOIP down, inconsistent (low!) download speed (Huawei BTU)
2. WhiteMouse - Kepong Bdr Menjalara (Condo) - phone line down, nothing is working.. cant even conenct to the internet.
3. Drsirpet - Damansara Damai - corrupted download, lost packet and slow connection..
4. -pWs- Kepong Bdr Menjalara - Corrupted download. (Huawei BTU)
5. yushin - Subang Airport Area - VOIP OK by itself, I didn't touch anything, internet and IPTV ok.
6. +newbie+ - Subang Jaya - VOIP down, internet and IPTV ok
7. keevster - Ara Damansara, VOIP Down, Everything else OK
8. wiraone - BRP, Sg Buloh - none work for me at the moment, it started with corrupted download and then no internet, voip nor iptv..
9. NaMEe - Bdr Menjalara housing area - phone line down, iptv working, internet working (freaking slow), downloaded file is corrupted
10. Prominen - Tmn Ehsan, Kepong - corrupted download. (only certain files corrupted especially rar file. Solves using Jdownloader for corrupted file only)
11. Evirober - Kota Damansara -corrupted downloads, inconsistent (low!) download speed (Huawei BTU)
12. julnoel - ??? - packet loss (Huawei BTU)
13. billytong - DesaparkCity(Kepong) - VOIP(i fixed it) - packetloss (Huawei BTU) - Slower than usual website loading - Havent do any direct download since so i cant confirm this part on my side.
14. Auronthas - Puchong Utama - VOIP (Fixed with LYN guide), 0% packetloss (Huawei HG850a), internet download/upload working well though

update my status as above

This post has been edited by auronthas: Sep 8 2010, 03:08 PM

Update:

1. y2k - Bandar Sri Damansara -corrupted downloads, VOIP down, inconsistent (low!) download speed (Huawei BTU)
2. WhiteMouse - Kepong Bdr Menjalara (Condo) - phone line down, nothing is working.. cant even conenct to the internet.
3. Drsirpet - Damansara Damai - corrupted download, lost packet and slow connection..
4. -pWs- Kepong Bdr Menjalara - Corrupted download. (Huawei BTU)
5. yushin - Subang Airport Area - VOIP OK by itself, I didn't touch anything, internet and IPTV ok.
6. +newbie+ - Subang Jaya - VOIP down, internet and IPTV ok
7. keevster - Ara Damansara, VOIP Down, Everything else OK
8. wiraone - BRP, Sg Buloh - none work for me at the moment, it started with corrupted download and then no internet, voip nor iptv..
9. NaMEe - Bdr Menjalara housing area - phone line down, iptv working, internet working (freaking slow), downloaded file is corrupted
10. Prominen - Tmn Ehsan, Kepong - corrupted download. (only certain files corrupted especially rar file. Solves using Jdownloader for corrupted file only)
11. Evirober - Kota Damansara -corrupted downloads, inconsistent (low!) download speed (Huawei BTU)
12. julnoel - ??? - packet loss (Huawei BTU)
13. billytong - DesaparkCity(Kepong) - VOIP(i fixed it) - packetloss (Huawei BTU) - Slower than usual website loading - Havent do any direct download since so i cant confirm this part on my side.
14. Auronthas - Puchong Utama - VOIP (Fixed with LYN guide), 0% packetloss (Huawei HG850a), internet download/upload working well though[/b]
15. kaspersky-fan - Sri Hartamas - VOIP down - fixed with LYN guide, packetloss (Huawei BTU) - slower website loading!, direct download sucks - more like 1MB down/0.5MB up


update my status as above, thanks

Update:

1. y2k - Bandar Sri Damansara -corrupted downloads, VOIP (Fixed with LYN guide), inconsistent (low!) download speed (Huawei BTU)
2. WhiteMouse - Kepong Bdr Menjalara (Condo) - phone line down, nothing is working.. cant even conenct to the internet.
3. Drsirpet - Damansara Damai - corrupted download, lost packet and slow connection..
4. -pWs- Kepong Bdr Menjalara - Corrupted download. (Huawei BTU)
5. yushin - Subang Airport Area - VOIP OK by itself, I didn't touch anything, internet and IPTV ok.
6. +newbie+ - Subang Jaya - VOIP down, internet and IPTV ok
7. keevster - Ara Damansara, VOIP Down, Everything else OK
8. wiraone - BRP, Sg Buloh - none work for me at the moment, it started with corrupted download and then no internet, voip nor iptv..
9. NaMEe - Bdr Menjalara housing area - phone line down, iptv working, internet working (freaking slow), downloaded file is corrupted
10. Prominen - Tmn Ehsan, Kepong - corrupted download. (only certain files corrupted especially rar file. Solves using Jdownloader for corrupted file only)
11. Evirober - Kota Damansara -corrupted downloads, inconsistent (low!) download speed (Huawei BTU)
12. julnoel - ??? - packet loss (Huawei BTU)
13. billytong - DesaparkCity(Kepong) - VOIP(i fixed it) - packetloss (Huawei BTU) - Slower than usual website loading - Havent do any direct download since so i cant confirm this part on my side.
14. Auronthas - Puchong Utama - VOIP (Fixed with LYN guide), 0% packetloss (Huawei HG850a), internet download/upload working well though

update my status as above

1. y2k - Bandar Sri Damansara -corrupted downloads, VOIP (Fixed with LYN guide), inconsistent (low!) download speed (Huawei BTU)
2. WhiteMouse - Kepong Bdr Menjalara (Condo) - phone line down, nothing is working.. cant even conenct to the internet.
3. Drsirpet - Damansara Damai - corrupted download, lost packet and slow connection..( ZTE931)
4. -pWs- Kepong Bdr Menjalara - Corrupted download. (Huawei BTU)
5. yushin - Subang Airport Area - VOIP OK by itself, I didn't touch anything, internet and IPTV ok.
6. +newbie+ - Subang Jaya - VOIP down, internet and IPTV ok
7. keevster - Ara Damansara, VOIP Down, Everything else OK
8. wiraone - BRP, Sg Buloh - none work for me at the moment, it started with corrupted download and then no internet, voip nor iptv..
9. NaMEe - Bdr Menjalara housing area - phone line down, iptv working, internet working (freaking slow), downloaded file is corrupted
10. Prominen - Tmn Ehsan, Kepong - corrupted download. (only certain files corrupted especially rar file. Solves using Jdownloader for corrupted file only)
11. Evirober - Kota Damansara -corrupted downloads, inconsistent (low!) download speed (Huawei BTU)
12. julnoel - ??? - packet loss (Huawei BTU)
13. billytong - DesaparkCity(Kepong) - VOIP(i fixed it) - packetloss (Huawei BTU) - Slower than usual website loading - Havent do any direct download since so i cant confirm this part on my side.
14. Auronthas - Puchong Utama - VOIP (Fixed with LYN guide), 0% packetloss (Huawei HG850a), internet download/upload working well though

update 


This post has been edited by Drsirpet: Sep 8 2010, 03:20 PM

Packetloss test couldn't be performed from my iMac but it's ok from PC, weird.

VIP5 - the download speed is superb !

Just lost all unifi services here in BRP, Sungai Buloh around 15:40 today.
Friend in nearby Damansara Damai also experiencing same thing.

Wonder if this is going to be an internet-less / phone-less raya ... ?

-- edit --

Phew! Everything came back to life 10 minutes later.

-- edit --

VDSL users still down though. Mine is on fiber.
Any VDSL'ers got theirs back yet?

This post has been edited by shahada: Sep 8 2010, 03:56 PM

Same, got cut off entirely just now.

EDIT : and as a result of that I am back to packet loss issue again. *b4 this the line is perfect.



This post has been edited by billytong: Sep 8 2010, 03:54 PM

1. y2k - Bandar Sri Damansara -corrupted downloads, VOIP (Fixed with LYN guide), inconsistent (low!) download speed (Huawei BTU)
2. WhiteMouse - Kepong Bdr Menjalara (Condo) - phone line down, nothing is working.. cant even conenct to the internet.
3. Drsirpet - Damansara Damai - corrupted download, lost packet and slow connection..( ZTE931)
4. -pWs- Kepong Bdr Menjalara - Corrupted download. (Huawei BTU)
5. yushin - Subang Airport Area - VOIP OK by itself, I didn't touch anything, internet and IPTV ok.
6. +newbie+ - Subang Jaya - VOIP down, internet and IPTV ok
7. keevster - Ara Damansara, VOIP Down, Everything else OK
8. wiraone - BRP, Sg Buloh - none work for me at the moment, it started with corrupted download and then no internet, voip nor iptv..
9. NaMEe - Bdr Menjalara housing area - phone line down, iptv working, internet working (freaking slow), downloaded file is corrupted
10. Prominen - Tmn Ehsan, Kepong - corrupted download. (only certain files corrupted especially rar file. Solves using Jdownloader for corrupted file only)
11. Evirober - Kota Damansara -corrupted downloads, inconsistent (low!) download speed (Huawei BTU)
12. julnoel - ??? - packet loss (Huawei BTU)
13. billytong - DesaparkCity(Kepong) - VOIP(i fixed it) - packetloss (Huawei BTU) - Slower than usual website loading - Havent do any direct download since so i cant confirm this part on my side.
14. Auronthas - Puchong Utama - VOIP (Fixed with LYN guide), 0% packetloss (Huawei HG850a), internet download/upload working well though
15. kaspersky-fan - Sri Hartamas - VOIP down - fixed with LYN guide, packetloss (Huawei BTU) - slower website loading!, direct download sucks - more like 1MB down/0.5MB up
16. vergas - Kota Damansara - VOIP down - fixed with LYN guide, packetloss (Huawei BTU) - internet and IPTV ok.

This post has been edited by vergas: Sep 8 2010, 03:56 PM

Hi Guys,

I was affected by the VOIP as well. Did changed my password for the 3rd time already!

Something to share with you, jack account wasn't added by someone who broke into your modem. Infact, jack was already exists during Unifi installation. I believe this was added during firmware preparation but yet, the engineer forgot to remove that account before finalize the firmware.

If you make a system factory restore, i believe jack account will appear again.

Hi guys,

Just ran some test with "shahada":

1. download big file from: http://ubuntu.bytecraft.com.my/releases/10...etbook-i386.iso
speed about 420~500kb/s (with uTorrent & DC++ on), took about 25min to complete

2. download checksum file from: http://www.toast442.org/md5/
run MD5, drag & drop the big iso file into it, select "Generate Checksum" and click "Run", the result:


So I supposed it seem ok no loss packet right?
But when I run Pingtest the result:


I ran few times, it's about 1~3% packet loss, so what does it means? Got packet loss in my case or not??

Btw, my current connection as follows:
HuaweiBTU[LAN1] ----> [WAN]Buffalo WHR-G300N (dd-wrt with VLAN2.500 tagging & PPPoE profile)
HuaweiBTU[LAN2] ----> [WAN]DIR615[LAN4] ----> IPTV

I'm keeping my RB250GS for emergency, meanwhile I just want to use that DIR-615 gao-gao first!!

This post has been edited by klseet: Sep 8 2010, 04:43 PM

Fiberhome BTUs only have 1 profile and if I recall when I logged into pr0d1gy's Huawei when we were figuring out how to do the PPPoE stuff.. I never saw a 'jack' account in there.

But you can ask him to reconfirm seeing as he's probably the first guy on LYN to make the BTU settings backup when he wrote his guide.\

In any case, BTU settings don't just change themselves unless someone on the network or at TM's side is screwing around :/

This post has been edited by rizvanrp: Sep 8 2010, 04:47 PM

Er, "Jack" has been there all the while ler, at least on my Huawei BTU ....

mine already exist during installation...

and there is no option to change the password for "telecomadmin" TM support ppl can login to ur BTU anytime they wanna...

This post has been edited by kokocrun: Sep 8 2010, 04:49 PM