Hey guys it work like charm for me. Just change phone number and the password, leave public username blank.

SID ID : +603Yournumber
Auth username : +603Yournumber@ims.tm.com.my
Public Username : Nothing

Password is the one that TM gave you when u register Unifi. You should have a form for this or Email if they send u email for the information.


I hope this simple guide is good enough for other user.


BACKUP Config files b4 doing anything. and BACKUP another one again after you fix the problem.

This post has been edited by billytong: Sep 6 2010, 11:51 PM

Sohlican asked for the default VOIP settings a while back, all the variables you need should be located here --> http://forum.lowyat.net/index.php?showtopi...&#entry36045041

Thank you guys, I followed the above guideline and then chance back to my phone number and password (which was given when you register, password for your phone number) and my VOIP straight away WORK!!

I also backup the configuration in case. You guys rock!

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Added on September 6, 2010, 11:57 pmBut any idea how to prevent it from not happening again? Change BTU password?

This post has been edited by vergas: Sep 6 2010, 11:57 PM

Whos TMnut unifi network security consultant? they really deserve a spank for this.

shit la, mine also affected... how to secure this btu as well =__=... i just fixed it.... and its working again... before this was busy tone as well

This post has been edited by kaspersky-fan: Sep 7 2010, 12:31 AM

Follow the instructions given. It was easy and spontaneous.
Backup the configuration file as well.

Now the phone is functioning well again.
Thank you very much. You guys rock......

probably TM Unifi customer service officer still don't know what is the problem......

This post has been edited by mytown: Sep 7 2010, 12:33 AM

the thing is... even if we reconfigure back, some time tmr or soon, some idiot will hack into it and disturb again, until we set firewall/etc or some other important configurations, like the remote management option

Ayoh!!!... True also.....

I am having phobia turning off/restarting the ZTE VDSL2 modem. Everytime I turned it off, I will have to wait nearly an hour to get a stable link.

Grr....

Hi to all the GURUs here... I am currently using the Fiberhome BTU (FTTH), i just checked my VOIP and it is not affected by the problem reported by other user here, however i want to ask if i am at risk here ? or it only affect those with Huawei / Alcatel BTU ? Anyway i can secure the Fiberhome BTU ?
Thanks in advance.

By the way, is that possible to call TM to request to change the BTU to Huawei ? It looks so much better than the Fiberhome BTU...

This post has been edited by PGGTrader: Sep 7 2010, 01:26 AM

All BTUs are vulnerable but it seems that only Huawei users have been affected at the moment. Fiberhome can be secured via the Console port but you need additional hardware and the fix is only temporary (till the next reboot).

I also have the corrupted downloads and VOIP problem..

Fixed the VOIP issue using the guide provided here..
It is not even funny how the phone number get changed in the Huawei settings.

Could it be that the corrupted downloads issue related to packet loss that I have been having all this while?

Crap. My VOIP was not accessible for the past few days. It finally came back today and I'm using Fiberhome.

This does not look good.

Seeing as I don't have the hardware, this means I can't do anything about it except hope TM comes to their senses and changes the username password for me? Shit. I'm screwed....

Pretty much, yeah. I would not rely on Unifi VOIP for critical services such as alarm system communications.. one issue being no power = no line and the other is this security hole which has been left open since day one.

It's always good to purchase the hardware though if you're on the Fiberhome.. a Console/rollover cable costs RM10-30+ (free if you have friends who work with hardware routers ) and a usb-rs232 adapter is also roughly the same price.

Thanks Rizzy. I would like to ask on the Mikrotik RB750G as well. I think i would like to go for the RB750G instead of RB250GS since according to wcewong it offer better NAT / Security / Firewall by using RouterOS. and also the fact that we still have no idea how to complete the bulk purchase of RB250GS from Singapore. Do you think it is a good alternative (if cost is not taken as a factor) to replace DIR-615 or you still think it is better to go for RB250GS ? Seeing how TM is treating us on the security front, i am really concerned and would really like to secure my network the best i can. Will you be writing any guide to configure the RB750G ? I am planning to get it from Landasan tomorrow but worry on how to set it up to replace the DIR-615 and how to configure the SNAT / Firewall to secure my network to the best extend it allow.

Thanks in advance for your advice and help.

Finally, my VOIP is working for now..
However, internet connection is still very slow and all the downloaded rar/zip file is still corrupted.

Hope unifi quickly fix this problem as this is affecting all my work file here.

my VOIP up since i complaint last night. puchong

Seems typical of TM incompetency.
Unable to solve VOIP problem more than 2 days after report made.
Followed this thread and the instructions given and recovered the VOIP in less than an hour.
Downloads still corrupted though.
RAR files all have CRC errors.

So far I don't have any problems with corrupted downloads yet. I'm on ZTE VDSL box with DIR 615 as router. VOIP and Internet also working fine but noticed the service degrading during late night (around 10pm). Online game lags a bit and certain sites are slow to access/download.

This post has been edited by avex|mode: Sep 7 2010, 08:38 AM

Correct me if I'm wrong, I think the issue now is on the BTU itself and not the router.
Internet & network should be fine subject to the router's firewall, since the router's WAN port is connected to BTU's LAN, there is still a layer of firewall+NAT.

I think the pressing matter now how to find way to secure that Huawei BTU especially on the VOIP vulnerability, hope Riz or other Huawei sifu can help out here ...

Unless we can find something to replace that GPON, otherwise we are merely at TM's mercy ....

This post has been edited by klseet: Sep 7 2010, 08:50 AM