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Unifi Official TM UniFi High Speed Broadbrand Thread V6, News: RM200 for installation after Sept

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klgoh99
post Sep 6 2010, 11:44 PM

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QUOTE(rizvanrp @ Sep 6 2010, 11:32 PM)
Fiberhome ONT's need a Console cable and RS232-USB adapter (if you don't have a serial port on your computer).. only then can you log into it and secure the router by changing the admin account pass, router 'enable' pass and disabling the telnet daemon.

With the huawei you should be able to do all of this through the webUI alone. This is what happens when you use the default user/pass combination for every single piece of hardware you setup. Maybe you guys can spam their hotline so they get the message smile.gif

EDIT: Also, the telnet daemon is enabled by default on the Huawei. If it's disabled, someone has changed it.
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My Huawei GPON the Telnet Daemon for Lan is enable but for WAN is disable. If I am not wrong, the OMCI used difference daemon. I backup the config already. If happen again, I can restore it. nod.gif
rizvanrp
post Sep 6 2010, 11:50 PM

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@klgoh99

Thanks for the heads up smile.gif I'll look into other potential daemons running on the BTU but it's going to be hard to determine the root cause of the problem as I'm using Fiboom/Fiberhome and most of you are using Huawei/Alcatel. If this is indeed the work of an individual and this person is accessing the network either by using the Huawei as a proxy or directly connecting himself via a VLAN bridge of sorts, the MAC address he's using will be directly visible to TM staff as it will be that of the BTU. Since MAC addresses of users are linked to individual units, they should be able to track him down easily unless he's using an unregistered piece of equipment (or is using another method I'm unaware of).

I simply don't have the tools to debug GPON links so most of this is going to be based on guesswork. If this guy has full access to the network there's nothing much you can do except backup/restore the running-config and attempt to lock down your router from remote access by changing the default username/passwords. FYI, the Huawei has two accounts.. both of which are a default user/pass combo and can be located by opening your config file in notepad.

There's really nothing much we as users can do about this except get TM to patch it up.

This post has been edited by rizvanrp: Sep 6 2010, 11:51 PM
billytong
post Sep 6 2010, 11:50 PM

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QUOTE(klseet @ Sep 6 2010, 10:47 PM)
I actually forgot those variables on the VOIP page, so restore seem to be the only method ... tongue.gif

Anywhere, I suppose just have to fill-up your real telephone number and the password which was emailed by TM during registration:
[attachmentid=1768242]
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Hey guys it work like charm for me. Just change phone number and the password, leave public username blank.

SID ID : +603Yournumber
Auth username : +603Yournumber@ims.tm.com.my
Public Username : Nothing

Password is the one that TM gave you when u register Unifi. You should have a form for this or Email if they send u email for the information.


I hope this simple guide is good enough for other user.


BACKUP Config files b4 doing anything. and BACKUP another one again after you fix the problem.

This post has been edited by billytong: Sep 6 2010, 11:51 PM
rizvanrp
post Sep 6 2010, 11:52 PM

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QUOTE(billytong @ Sep 6 2010, 11:50 PM)
Hey guys it work like charm for me. Just change phone number and the password, leave public username blank.

SID ID : +603Yournumber
Auth username : +603Yournumber@ims.tm.com.my
Public Username : Nothing

Password is the one that TM gave you when u register Unifi. You should have a form for this or Email if they send u email for the information.
I hope this simple guide is good enough for other user. 
BACKUP Config files b4 doing anything. and BACKUP another one again after you fix the problem.
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Sohlican asked for the default VOIP settings a while back, all the variables you need should be located here --> http://forum.lowyat.net/index.php?showtopi...&#entry36045041
vergas
post Sep 6 2010, 11:54 PM

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QUOTE(klseet @ Sep 6 2010, 10:26 PM)
Previously, I followed "pr0di9y" method to logon to the Huawei BTU"
http://forum.lowyat.net/index.php?showtopi...post&p=35642598
Thank you guys, I followed the above guideline and then chance back to my phone number and password (which was given when you register, password for your phone number) and my VOIP straight away WORK!! rclxms.gif

I also backup the configuration in case. You guys rock! flex.gif


Added on September 6, 2010, 11:57 pmBut any idea how to prevent it from not happening again? Change BTU password?

This post has been edited by vergas: Sep 6 2010, 11:57 PM
billytong
post Sep 7 2010, 12:07 AM

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Whos TMnut unifi network security consultant? they really deserve a spank for this.
kaspersky-fan
post Sep 7 2010, 12:29 AM

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QUOTE(billytong @ Sep 6 2010, 11:50 PM)
Hey guys it work like charm for me. Just change phone number and the password, leave public username blank.

SID ID : +603Yournumber
Auth username : +603Yournumber@ims.tm.com.my
Public Username : Nothing

Password is the one that TM gave you when u register Unifi. You should have a form for this or Email if they send u email for the information.
I hope this simple guide is good enough for other user. 
BACKUP Config files b4 doing anything. and BACKUP another one again after you fix the problem.
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shit la, mine also affected... how to secure this btu as well =__=... i just fixed it.... and its working again... before this was busy tone as well

This post has been edited by kaspersky-fan: Sep 7 2010, 12:31 AM
mytown
post Sep 7 2010, 12:32 AM

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Follow the instructions given. It was easy and spontaneous.
Backup the configuration file as well.

Now the phone is functioning well again.
rclxm9.gif Thank you very much. You guys rock...... notworthy.gif notworthy.gif

probably TM Unifi customer service officer still don't know what is the problem...... hmm.gif

This post has been edited by mytown: Sep 7 2010, 12:33 AM
kaspersky-fan
post Sep 7 2010, 12:34 AM

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QUOTE(mytown @ Sep 7 2010, 12:32 AM)
Follow the instructions given. It was easy and spontaneous.
Backup the configuration file as well.

Now the phone is functioning well again.
rclxm9.gif Thank you very much. You guys rock...... notworthy.gif  notworthy.gif

probably TM Unifi customer service officer still don't know what is the problem...... hmm.gif
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the thing is... even if we reconfigure back, some time tmr or soon, some idiot will hack into it and disturb again, until we set firewall/etc or some other important configurations, like the remote management option
mytown
post Sep 7 2010, 12:37 AM

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QUOTE(kaspersky-fan @ Sep 7 2010, 12:34 AM)
the thing is... even if we reconfigure back, some time tmr or soon, some idiot will hack into it and disturb again, until we set firewall/etc or some other important configurations, like the remote management option
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doh.gif Ayoh!!!... True also.....


sohlican
post Sep 7 2010, 12:43 AM

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I am having phobia turning off/restarting the ZTE VDSL2 modem. Everytime I turned it off, I will have to wait nearly an hour to get a stable link.

Grr....
PGGTrader
post Sep 7 2010, 01:25 AM

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Hi to all the GURUs here... I am currently using the Fiberhome BTU (FTTH), i just checked my VOIP and it is not affected by the problem reported by other user here, however i want to ask if i am at risk here ? or it only affect those with Huawei / Alcatel BTU ? Anyway i can secure the Fiberhome BTU ?
Thanks in advance.

By the way, is that possible to call TM to request to change the BTU to Huawei ? It looks so much better than the Fiberhome BTU...

This post has been edited by PGGTrader: Sep 7 2010, 01:26 AM
rizvanrp
post Sep 7 2010, 01:32 AM

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QUOTE(PGGTrader @ Sep 7 2010, 01:25 AM)
Hi to all the GURUs here... I am currently using the Fiberhome BTU (FTTH), i just checked my VOIP and it is not affected by the problem reported by other user here, however i want to ask if i am at risk here ? or it only affect those with Huawei / Alcatel BTU ? Anyway i can secure the Fiberhome BTU ?
Thanks in advance.

By the way, is that possible to call TM to request to change the BTU to Huawei ? It looks so much better than the Fiberhome BTU...
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All BTUs are vulnerable but it seems that only Huawei users have been affected at the moment. Fiberhome can be secured via the Console port but you need additional hardware and the fix is only temporary (till the next reboot).
Jimbitz
post Sep 7 2010, 02:04 AM

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I also have the corrupted downloads and VOIP problem..

Fixed the VOIP issue using the guide provided here..
It is not even funny how the phone number get changed in the Huawei settings.

Could it be that the corrupted downloads issue related to packet loss that I have been having all this while?
+Newbie+
post Sep 7 2010, 02:36 AM

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QUOTE(rizvanrp @ Sep 7 2010, 01:32 AM)
All BTUs are vulnerable but it seems that only Huawei users have been affected at the moment. Fiberhome can be secured via the Console port but you need additional hardware and the fix is only temporary (till the next reboot).
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Crap. My VOIP was not accessible for the past few days. It finally came back today and I'm using Fiberhome.

This does not look good.

Seeing as I don't have the hardware, this means I can't do anything about it except hope TM comes to their senses and changes the username password for me? Shit. I'm screwed....
rizvanrp
post Sep 7 2010, 02:50 AM

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QUOTE(+Newbie+ @ Sep 7 2010, 02:36 AM)
Crap. My VOIP was not accessible for the past few days. It finally came back today and I'm using Fiberhome.

This does not look good.

Seeing as I don't have the hardware, this means I can't do anything about it except hope TM comes to their senses and changes the username password for me? Shit. I'm screwed....
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Pretty much, yeah. I would not rely on Unifi VOIP for critical services such as alarm system communications.. one issue being no power = no line and the other is this security hole which has been left open since day one.

It's always good to purchase the hardware though if you're on the Fiberhome.. a Console/rollover cable costs RM10-30+ (free if you have friends who work with hardware routers biggrin.gif) and a usb-rs232 adapter is also roughly the same price.
PGGTrader
post Sep 7 2010, 03:18 AM

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QUOTE(rizvanrp @ Sep 7 2010, 01:32 AM)
All BTUs are vulnerable but it seems that only Huawei users have been affected at the moment. Fiberhome can be secured via the Console port but you need additional hardware and the fix is only temporary (till the next reboot).
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Thanks Rizzy. I would like to ask on the Mikrotik RB750G as well. I think i would like to go for the RB750G instead of RB250GS since according to wcewong it offer better NAT / Security / Firewall by using RouterOS. and also the fact that we still have no idea how to complete the bulk purchase of RB250GS from Singapore. Do you think it is a good alternative (if cost is not taken as a factor) to replace DIR-615 or you still think it is better to go for RB250GS ? Seeing how TM is treating us on the security front, i am really concerned and would really like to secure my network the best i can. Will you be writing any guide to configure the RB750G ? I am planning to get it from Landasan tomorrow but worry on how to set it up to replace the DIR-615 and how to configure the SNAT / Firewall to secure my network to the best extend it allow.

Thanks in advance for your advice and help.
namee
post Sep 7 2010, 04:33 AM

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Finally, my VOIP is working for now..
However, internet connection is still very slow and all the downloaded rar/zip file is still corrupted.

Hope unifi quickly fix this problem as this is affecting all my work file here.
tommyfai
post Sep 7 2010, 06:42 AM

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my VOIP up since i complaint last night. puchong
y2k
post Sep 7 2010, 07:15 AM

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Seems typical of TM incompetency.
Unable to solve VOIP problem more than 2 days after report made.
Followed this thread and the instructions given and recovered the VOIP in less than an hour.
Downloads still corrupted though.
RAR files all have CRC errors.

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