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Streamyx The Official Streamyx 4Mbps Users Club V3, Streamyx 4 Mbps Discussion Thread Q&A
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kingkingyyk
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 Aug 23 2010, 10:27 PM
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10k Club
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QUOTE(BugFace @ Aug 23 2010, 03:20 PM) Just contacted level 2 female staff, she claims all 175.x is premium range and that I am already in premium ip range. I told her I am receiving following ranges. 175.137 175.138 175.144 115.132 115.134 118.100 118.101 60.52 124.13 She claims any 175 range I am able to receive is consider premium regardless of not getting 218. I told her I can still get into other ranges besides 175., you know what she said? She said just reconnect until you get 175. Can any 1mb user get 175? She claims no 1mb user is able to get it and ask me to give her any 1mb user's username as proof. Talk about bullshit. I still haven't able to get into 218.111 / 218.208 / 175.145 ranges at all which I could previously. Update: Just received a call from TM, they claim that they will resolve this issue by today and set my account to just 218 & 175. Will see how it goes... Hah, my 384kbps always get 175 ip.  |
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BugFace
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Aug 24 2010, 12:02 AM
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Business as usual, all the promises of resolving this issue within the day didn't happen. It is not first time they claim will resolve within the day. I just reset my router/modem and still getting all ranges.
Added on August 24, 2010, 11:18 amThis morning around slightly after 8 am, I call 100 and manage to talk to level 2 support, they claim my case was delayed at least 5 times and assure me they will resolve it as soon as possible. I also email them just in case they still didn't take action. This morning my connection disconnected few times over last few hours, each time I was still at random ip ranges. I suddenly noticed last disconnection I am back in 218.111 range!  Constantly chasing them finally gets things done!  It took 2 weeks of daily multiple calls & an email.  This post has been edited by BugFace: Aug 24 2010, 11:39 AM |
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chinook
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Aug 24 2010, 12:33 PM
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Getting Started
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Been having unstable net problems at night (9pm-1am) for a while now, and last week I gave a call to streamyx.
Level 2 told me that my area is undergoing migration and she wasnt sure how long it would take. Anyone experienced this before?
Somehow, it only affects 4MB users in my area. My neighbour and I are both having the same issue but another friend of mine who stays nearby (1MB subscription) is not having any problems at all. I live in Kelana Jaya SS5 btw.
This post has been edited by chinook: Aug 24 2010, 12:34 PM
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wontdieone
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Aug 24 2010, 05:03 PM
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New Member
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I've been having very unstable (to almost dead) connection around that time period too, 9pm onwards for the past month.
It sucks cause coming home from work and not having a smooth internet connection really blows.
Melaka user btw.
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GeXcube
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Aug 24 2010, 05:49 PM
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New Member
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 Just make complain...then they gave me this speed... lol... |
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redforest
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Aug 24 2010, 06:25 PM
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Getting Started
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QUOTE(GeXcube @ Aug 24 2010, 05:49 PM) Just make complain...then they gave me this speed... lol... lol nice |
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paco
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Aug 24 2010, 08:07 PM
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I am having problem these few days, some page totally cannot open, facebook loading very slow, ask the technician come my house check, he using his account 512 one, the surfing is even smooth compare with my 4M one, it's using exactly same moden and phone line, which means, the problem is actually on the account itself.
Now I'm unable access iTunes Store, Malaysiakini, MSN
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TSMX510
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Aug 24 2010, 08:22 PM
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Finally got my modem from RM 160 package to RM 140 but another line didn't get the free modem
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paco
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Aug 25 2010, 06:54 PM
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Any Penang 4M user here? I'm having big trouble with my connection, most of the webpage cannot be loaded or extremely slow.
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boxer07
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Aug 25 2010, 09:42 PM
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anyone of u all received calls frm installer to take back the d-link modem ?
i will not and won't giv back the modem eventhru is their fault after 1month using it... stupid ... i told him im outstation and will come back next week
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wontdieone
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Aug 25 2010, 10:34 PM
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New Member
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it is so slow, speedtest won't even run.. i'm tired... this really sucks..  |
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xXBraskaXx
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Aug 25 2010, 10:58 PM
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New Member
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Speed crawling over here.... Ampang area  |
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abuyon
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Aug 25 2010, 11:26 PM
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Getting Started
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kuantan here...specifically Indera Mahkota 8...speed look ok today..connect to 175.145 caps at 5MB...hopefully can maintain the speed trying torrent with bolehvpn...satisfied with performance...  Uploaded with ImageShack.ushope can be better and maintain this speed.... This post has been edited by abuyon: Aug 26 2010, 12:00 AM |
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Rushy
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Aug 27 2010, 12:09 AM
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Getting Started
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internet speed is real slow!!
i cant even get 2Mb/s now..
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AhBoy~~
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Aug 27 2010, 12:34 AM
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someone offer me service to cap @ 5Mbps.... scam?
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TSMX510
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Aug 27 2010, 01:42 AM
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QUOTE(AhBoy~~ @ Aug 27 2010, 12:34 AM) someone offer me service to cap @ 5Mbps.... scam? It's free no need to pay username capped by BRAS so even u got 20Mbps u can go max around 4 Mbps to 5 Mbps |
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jchong
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Aug 27 2010, 09:32 AM
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QUOTE(boxer07 @ Aug 25 2010, 09:42 PM) anyone of u all received calls frm installer to take back the d-link modem ? i will not and won't giv back the modem eventhru is their fault after 1month using it... stupid ... i told him im outstation and will come back next week Never got such call before. Why does installer want to take back the d-link modem? |
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jason111785
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Aug 27 2010, 09:47 AM
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Disconnected since yesterday around 11ish -12 until now. Anyone having the same fate.
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sg999
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Aug 27 2010, 10:33 AM
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QUOTE(AhBoy~~ @ Aug 27 2010, 01:34 AM) someone offer me service to cap @ 5Mbps.... scam? can ask the ppl contact me? |
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