IVR-Interactive Voice Response

IVR = interactive voice respons, automated voice answering machine (press 1 to bla bla bla, pres 2 to ..., something like that)

for what...?

When installer finish installation, they will call astro IVR.. Keying installer no and smartcard. The System will automatically activate ur smartcard.

For activation. So installer doesn't have to talk to humans. Just enter numbers through the phone to send the necessary numbers in order to do activation.
Hey, they should put another option in their IVR for us waiting for Byond.
"Thank you for calling Astro. Press 1, if you want to give us middle finger for delaying your Byond. Press 2, to say "@#$% you" to us for not calling for T&C, or Press 3, to shoot our CS in the balls.

around 5 min after he press the key on his handphone.. then its activated and can watch the HD already! anyway what wonder me in your case..didnt in the installation form show that the installer MUST demo a bit on the TV

This post has been edited by amirsubhi: Jan 5 2010, 04:57 PM

They won't create a trouble for themselves!

Oh thanks, spikey.

According to the Astro installer, the IVR having some problem around noon, he have tried few attempt keying the installer code, serial number and smart card no, the system was not working. According to Astro CS, no problem to their system. Very confusing Still waiting for smartcard activation, hope the installer and astro will resolve the coordination problem.

Haha..Astro & intallers always having this coordiantion problem..Mine was delayed almost 4 days after they sort out their mistake...Lucky still within 10 days bcos the installer called me on the 3rd day & suppose to install on 4th day but due to address mismatch, he only installed on the 7th day after I registered online.

I thought i was lucky one, called on Sat, they came to fix today, but activation take ..... , at least you still can watch Astro via old decoder, i can only listen to radio 851. *sigh*

Hello..

Just installed my B.Yond set yesterday. The picture quality for the HD channels is superb. But i wander why the quality for other channels seems to be worst than before. U guys have the same prob? Or it is just my eyes are in denial after watching the super clear HD channels. Hmmm

[quote=tHeRiDdLeR,Jan 5 2010, 03:39 PM]
Headcount Update:

1. apexg2
2. kelvin (Penang)
3. torreto (Subang Jaya/Kelantan)
4. rayfoo
5. l_berd (Penang)
6. RAMChYLD (Klang)
7. Cyberian (Sepang)
8. azri (U5, Shah Alam)
9. teikwing (Taiping, Perak)
10. AjKR06 (Bgn Serai, Perak)
11. horray (Petaling Jaya, Selangor)
12. LCP (Penang)
13. pknride (pekan,pahang)
14. dsubra (Klang)
15. tHeRiDdLeR (Serdang, Selangor)
16. economist (PJ,Sgor)
17. honamd77(Kuantan,Pahang)
18. zwanvedder(meru, setia alam) ASTRO just called for installation today...wohooooo
19. ape (Shah Alam)
20. Iman210 (Pinggiran USJ, Subang Jaya)
21. kuekss (Sunway SPK Damansara,KL)
22. crossmaniac (saujana utama sg buloh)
23. ssyam ( dungun, Terengganu )
24. edthrax (ttdi, KL)
25. twL (Klang)
26. maja_5365(Nilai)
27. pirateguy
28. stimix
29. tailesley (Bukit Jalil)
30. suffeylp (Shah Alam)
31. sun_flower5 (Cheras,Selangor)
32. wcloh111 (Bkt. Mertajam, Penang)
33. seed80 (Seremban)
34. allenultra (Gunung Rapat, Ipoh, Perak)
35. yanhui95 (Petaling Jaya, Selangor)
36. ScienceFreak (Gombak)
37. low98944 (Kuching, Sarawak)
38. R.ap7or (Penang)
39. Ares187 ( Pandan Indah )
40. darenlks (Cheras, Selangor)
41. Putih (USJ, Selangor)
42. anfieldude (Penang)
43. Donald G.H Tan (Klang)
44. rhemo (Kuching,Sarawak)
45. mlthum (Puchong, Selangor)
46. hoffmeister (Bandar Baru Bangi, Selangor)
47. yonggoh (Kuching, Sarawak)
48. tchwang (Hijauan Residence, Cheras Selangor)
49. stryfox (kuching, sarawak)
50. snake1x (Bandar Seri Putra, Kajang)
51. maxpudding (KK, Sabah)
52. fly1968 (Cheras, KL)
53. jackdon
54. Ninja (Ampang, Selangor)
55. kaspersky-fan (hartamas, kl)
56. jeanspearly (JB, Johor)
57. ocdetective (Bukit Damansara, KL)
58. amirsubhi (Taman Seri Gombak, Selangor)
59. cycloneopp (Taman Sri Bahagia, Cheras)

Most of us are telling the same thinglah! Come joint the club, hee...hee

[quote=cycloneopp,Jan 5 2010, 06:00 PM]
[quote=tHeRiDdLeR,Jan 5 2010, 03:39 PM]
Headcount Update:

1. apexg2
2. kelvin (Penang)
3. torreto (Subang Jaya/Kelantan)
4. rayfoo
5. l_berd (Penang)
6. RAMChYLD (Klang)
7. Cyberian (Sepang)
8. azri (U5, Shah Alam)
9. teikwing (Taiping, Perak)
10. AjKR06 (Bgn Serai, Perak)
11. horray (Petaling Jaya, Selangor)
12. LCP (Penang)
13. pknride (pekan,pahang)
14. dsubra (Klang)
15. tHeRiDdLeR (Serdang, Selangor)
16. economist (PJ,Sgor)
17. honamd77(Kuantan,Pahang)
18. zwanvedder(meru, setia alam) ASTRO just called for installation today...wohooooo
19. ape (Shah Alam)
20. Iman210 (Pinggiran USJ, Subang Jaya)
21. kuekss (Sunway SPK Damansara,KL)
22. crossmaniac (saujana utama sg buloh)
23. ssyam ( dungun, Terengganu )
24. edthrax (ttdi, KL)
25. twL (Klang)
26. maja_5365(Nilai)
27. pirateguy
28. stimix
29. tailesley (Bukit Jalil)
30. suffeylp (Shah Alam)
31. sun_flower5 (Cheras,Selangor)
32. wcloh111 (Bkt. Mertajam, Penang)
33. seed80 (Seremban)
34. allenultra (Gunung Rapat, Ipoh, Perak)
35. yanhui95 (Petaling Jaya, Selangor)
36. ScienceFreak (Gombak)
37. low98944 (Kuching, Sarawak)
38. R.ap7or (Penang)
39. Ares187 ( Pandan Indah )
40. darenlks (Cheras, Selangor)
41. Putih (USJ, Selangor)
42. anfieldude (Penang)
43. Donald G.H Tan (Klang)
44. rhemo (Kuching,Sarawak)
45. mlthum (Puchong, Selangor)
46. hoffmeister (Bandar Baru Bangi, Selangor)
47. yonggoh (Kuching, Sarawak)
48. tchwang (Hijauan Residence, Cheras Selangor)
49. stryfox (kuching, sarawak)
50. snake1x (Bandar Seri Putra, Kajang)
51. maxpudding (KK, Sabah)
52. fly1968 (Cheras, KL)
53. jackdon
54. Ninja (Ampang, Selangor)
55. kaspersky-fan (hartamas, kl)
56. jeanspearly (JB, Johor)
57. ocdetective (Bukit Damansara, KL)
58. amirsubhi (Taman Seri Gombak, Selangor)
59. cycloneopp (Taman Sri Bahagia, Cheras)
60. Shevagol (Tmn. Lestari Putra, Sri Kembangan)

[/quote]

They showed me the satellite signal strength, the radio channel, is it consider demo? Spoken to Astro CS just now and blamed Astro on the coordination problem with their installer until the CS almost wanna to cry, then I stopped, not her fault, pity her.

Got my Astro byond today..!

happy with the the HD quality..

Okay, most of you face problem with installer trying to activate your astro byond eh? same here.. It seems like a genuine problem. Installer do it in front of me. system error.. !

afternoon only ok.. and my astro byond starts receiving transmission.

~~~~

found out something interesting..

I install my Astro Byond at my new house.., planning to move in only end of this month.

I didn't return the old decoder and dish.. and pay the installer RM80.

I did ask the installer.., can I just bring back this new decoder to my current house and use the old dish..

The installer said - ooh.. cannot.., signal different.., you need me to adjust your positioning. This new HD satellite is not the same position like previous one.

I said to him - No need lah.., i try my luck.

Back home.. , i disconnect my old astro decoder, reconnect new one.. and.. on the decoder..!

change the transponder to no.18.. got the highest signal...!

naaaah! myth busted!! old dish can use with new decoder and don't have to change any position at all!

so.. it was installer laa try to BS us..

so.. for those of you .. thinking of keeping your old dish and decoder.. I think it's worth it.

When I move out, I might dismantle the old dish and keep it for spare and travel.

Yes.., I have brought my Astro Dish with me for balik kampung trip.., camping trip..! just adjust it to the correct angle.. and voilaa! you got a live EPL matches near the beach! (provided got electricity laa! )

~~~

picture from my snapshot..



~~~~~

Headcount Update:

1. apexg2
2. kelvin (Penang)
3. torreto (Subang Jaya/Kelantan)
4. rayfoo
5. l_berd (Penang)
6. RAMChYLD (Klang)
7. Cyberian (Sepang)
8. azri (U5, Shah Alam)
9. teikwing (Taiping, Perak)
10. AjKR06 (Bgn Serai, Perak)
11. horray (Petaling Jaya, Selangor)
12. LCP (Penang)
13. pknride (pekan,pahang)
14. dsubra (Klang)
15. tHeRiDdLeR (Serdang, Selangor)
16. economist (PJ,Sgor)
17. honamd77(Kuantan,Pahang)
18. zwanvedder(meru, setia alam) ASTRO just called for installation today...wohooooo
19. ape (Shah Alam)
20. Iman210 (Pinggiran USJ, Subang Jaya)
21. kuekss (Sunway SPK Damansara,KL)
22. crossmaniac (saujana utama sg buloh)
23. ssyam ( dungun, Terengganu )
24. edthrax (ttdi, KL)
25. twL (Klang)
26. maja_5365(Nilai)
27. pirateguy
28. stimix
29. tailesley (Bukit Jalil)
30. suffeylp (Shah Alam)
31. sun_flower5 (Cheras,Selangor)
32. wcloh111 (Bkt. Mertajam, Penang)
33. seed80 (Seremban)
34. allenultra (Gunung Rapat, Ipoh, Perak)
35. yanhui95 (Petaling Jaya, Selangor)
36. ScienceFreak (Gombak)
37. low98944 (Kuching, Sarawak)
38. R.ap7or (Penang)
39. Ares187 ( Pandan Indah )
40. darenlks (Cheras, Selangor)
41. Putih (USJ, Selangor)
42. anfieldude (Penang)
43. Donald G.H Tan (Klang)
44. rhemo (Kuching,Sarawak)
45. mlthum (Puchong, Selangor)
46. hoffmeister (Bandar Baru Bangi, Selangor)
47. yonggoh (Kuching, Sarawak)
48. tchwang (Hijauan Residence, Cheras Selangor)
49. stryfox (kuching, sarawak)
50. snake1x (Bandar Seri Putra, Kajang)
51. maxpudding (KK, Sabah)
52. fly1968 (Cheras, KL)
53. jackdon
54. Ninja (Ampang, Selangor)
55. kaspersky-fan (hartamas, kl)
56. jeanspearly (JB, Johor)
57. ocdetective (Bukit Damansara, KL)
58. amirsubhi (Taman Seri Gombak, Selangor)
59. cycloneopp (Taman Sri Bahagia, Cheras)
60. Shevagol (Tmn. Lestari Putra, Sri Kembangan)
61. Morpheuzneo (Seri Kembangan)

This post has been edited by morpheuzneo: Jan 6 2010, 06:22 AM

No way is the picture quality worse on SD with HDMI.
It is better.

I think most of you are noticing this becasue you just spent half an hour looking at an HD channel and went to SD. Naturally the difference is huge when doing this but it is still better then what it was.

Your brain is playing tricks on you.

Previously my Byond was installed with the old type Astro dish and I got a signal of 195.

After making complaints via Astro website, the installer came to my house and replace it with the correct dish.



Now I really feel satisfied.

This post has been edited by pirateguy: Jan 5 2010, 07:11 PM

signal level = 222 consider good arh.

Hehe i wish its only my mind playing tricks on me. But it's not