tell your online game GM about that thing, they will fix problem with isp.

well said...especially last few sentences of the 1st paragraph...

aiiyoooo...register only to display hate post. come laa...bagi la cadangan membangun sikit.

u know what, if P1 can give very good service based from our suggestion, then maybe streamyx & other bb provider rasa tak senang duduk hence start upgrading and give better service than they currently provide (I also found a lot of complaint from other threads regarding streamyx & other bb providers). kita semua sama-sama untung maaa....

Hey Buddy,


Cool!!! Thanks for supporting us. As we strive to improve our service level for you, please email us at talktous@p1.com.my. We will assist you personally. Thank you for bearing with us!!!


Best Regards,
Lowyat_P1 Wimax

how much you pay him for that statement,P1?

i would think high subscriber density in some area can be mitigated by setting up more towers and doing some load sharing (ie, make sure people get connected to the tower with lesser people)

so, spend more money adding tower to existing area and keeping existing customer happy rather than putting the money in expansion and marketing. yeah you earn less, but get way more goodwill and good word of mouth

my dear torreseemee and others,

i didn't get any pay for this. and i didn't say P1 giving very good service to me either. i have tried almost all internet service providers. they all have good and bad in different places and different situation u use them. this also include P1Wimax.

i'm saying this based on my experience. u can see that I've been LYN since 2004. i know that i'm not actively posting. i just to like keep quiet n having fun reading others posting in LYN b4 this. only now i just feel like to contribute more according to my general knowledge & skills/expertise. maybe i am right and maybe also i'm wrong.

but i've been in telco/IT industry way before I registered here in LYN. I have worked with 2 of P1 competitor b4 (u know, those that giving broadband AND telco service). 1 was and still who monopolised the industry. now i'm still working in telco/IT industry with vendor which providing telco infra & service (e.g. nokia, huawei, ericsson, alcatel, zte; i'm not gonna tell u which one). i have worked in both marketing & technical department, so in any way i know lebih kurang how the business like.

i have to admit sales & marketing will always trying to squeeze more money out of us. not just P1, but all ISP. the technical counterpart will always wanted their customer to get the best of what they have been providing/working on, at least that's how I strive in my work and feel towards the public in my working region when i was working as network roll-out pm before.

i really like to see very good positive building feedback/suggestion, rather than hate outburst/criticism anywhere in LYN. the latest would be the one from p4n6 and lin00b. i know that sometime we can get really mad and burst. me too sometimes. hopefully we can control that.

from me to P1, my speedtest maybe just showing that very very good download speed. this also maybe showing that there are no other user using the same BTS (or a very very small numbers). but what about the ping response time and also upload speed? that's not very good. i don't think sending u email would be good since this problem happen in almost all P1 network (if I'm not mistaken). only way u can rectify this is by sending your expert from technical department to sit down with your vendors which is alcatel & zte. and also tambah tower lah. your important users now are the new generations. they will need a connectivity which stable, fast & reliable. u cannot leave any one of this behind, all are equally important. god knows what they want to do with it but they need them and no compromise.

cheers everybody & happy holidays...

i have subscribe to 3 internet service provide at my house in kota damansara

i let you guys be the judge




conclusion p1 wimax is totally unusable, please think twice before signing up contract with p1 and fyi my digi only show
2-1 bar signal for hsdpa and yet it is so much faster then p1



This post has been edited by CoMMie: Dec 19 2009, 07:37 PM

like everyone said, it based on luck and congestion.

but thanks, will note everyone at kota damansara about it

Your comparison between a fixed line and a wireless line shows what kind of "educated" person you are. Using wireless line for online games was never recommended in the first place.

Yea. Wireless will cause alot of losses on packets and give u chokes lol. Use line connection as kingster113 said for gaming purpose.

well. every P1 advertisement consusing the customers, potong, get higher speed
then what we get it

Don't say gaming or not.. . . ..
P1 not only can't give a proper SURF.
u know what i mean . . .
NOT EVEN simple 1Mb speed

Heya guys and Lowyat P1 Wimax Rep,

Let me share my frustration with you:-

Yesterday, on Saturday around 8 sumthing in the morning, i found out that my connection has been suspended. Since i can still browse P1 website, i decided to check my bills. The following are my bills & payment history:

ACCOUNT No: 101833119

Bill No. B1-1911697 (AUGUST)
Current Bill RM 221.50
Remarks:
They include RM5 fee for Hard Copy Billing which i did not request for it.

Bill No. B1-2154179 (SEPTEMBER)
Amount Paid RM 221.50 - PAID 8/9
Current Bill RM 104.00
Remarks:
They include RM5 fee for Hard Copy Billing which i did not request for it.

Bill No. B1-2221367 (OCTOBER)
Amount Paid RM 94.00 (after deduction of 2x RM5 for Hard Copy Billing) - PAID 27/10
Current Bill RM 104.00
Rebate RM 3.30 (for service interruptions)
Amount to be Paid RM 194.70
Remarks:
They STILL include RM5 fee for Hard Copy Billing which i have called them to inform
i NEVER request for it.

Bill No. B1-2593702 (NOVEMBER)
Amount Paid RM 99.00 - PAID 26/11 (But did not reflect in this bill)
Current Bill RM 100.70 + 99.00 = RM 199.70
Remarks:
They STILL brought forward the amount from my previous bill WHICH I HAVE PAID on the 26/11.

From the above payment history, for November bill I should get a RM5 waiver for charging me a Hard Copy Billing (which i did not request for it). So, my October bill should supposed to be RM 95.70. So, you still owe me my RM 5 waiver for my next bill. Please refer to Bill B1-2221367 (OCTOBER)

Let's get back on what happened on Saturday morning 19/12, my account has been suspended. My questions are:

1. Is it just because of RM 99 overdue for November bill? I know the payment dateline is before 19/12. But, for the previous bills, I paid my Sept bill on 27/10 and I paid my October bill on 26/11. During that month, there are no interruptions in my connection.

2. OR is my account is 'wrongfully' suspended because your system DID NOT auto-update my payment for October? Which I have paid on the 26/11.

WHICH ONE IS IT? Please let me know.
I have been told 2 different stories by your Customer Service Officer. That, my account is been suspended because RM 1.70 overdue payment for October bill. And, another story is because of RM99 overdue payment for November bill.

3. Why does it need to be a 24hrs time to reconnect my service? And, I only got my connection after 10 sumthing in the morning today (which is more than 24hrs reconnection time)

The following are my complain reference number for the above problem:

1. Report No. 392699
2. Report No. 393172
3. Report No. 394385

I am really disappointed with P1 yesterday, and please do clarify to me what actually happened yesterday.

Thanks you for your attention.







This post has been edited by mono: Dec 20 2009, 11:28 AM

Would be nice if you can contribute regularly instead of keep quiet n having fun reading others post especially with your technical expertise. God know this Bolehland need more contributers instead of letting the 'non expertise people' run our lives and worst scam us!
You can't blame the hate outburst/criticism that is popping out frequently. Promises and claims are unfulfilled after the customer signs up! Worse they have to continue paying for NO service and no solution in sight, just standard public relation respond of 'bearing with us'!
Talk and countless excuses only while they still take your money without giving satisfactory service!
Other country are moving into 10Mbps, here we are still struggling with 2Mbps and positioning the stupid modem are the house!
The whole Broadband industry is so screw up and the current Fed gomen is just unable to do anything. We need to get rid of these old dinosaurs and voting in a new Fed gomen that is more in tune with needs of the younger generation.

BTW cool is so yesterday!

This post has been edited by DarkNite: Dec 20 2009, 11:03 AM

I've suspended my credit card just to avoid P1 from keep charging for auto-payment although they told me it has been deactivated but I still don't trust P1 at all. Of what they've done to me I won't forgive u P1.
My Celcom D98 still not throttled now already downloaded 100GB, maintained at 350kbps stable.

---

Added on December 20, 2009, 12:57 pmYesterday went to P1Stop Queensbay saw many ppl returned & terminated their survives. Many others went there to file their complaint on shitty P1 speed.
ok guys sharing with u all. If u seen P1 sent email to u regarding maintenance to be carried out in ur area, u gotta be prepared cos it'll be taking up to 3 weeks for them, which means 3 weeks no connection for u until they reinstalled the base tower.
bodoh punyer P1

This post has been edited by owikh84: Dec 20 2009, 12:57 PM

how you make celcom not throttled

How much are u paying /month for celcom's broadband ?

P1 told me that there are maintenance currently carried out in my area (cheras)until 26th Dec.. and as expected, the speed are horrible.
I'd no issue with my P1 speed before this since I subscribe on 15th Nov 09.
gonna wait n see whether the speed will get back to normal or not

maybe you can get waive for that

I duno why no throttle. now just exceeding 150GB d. I thought their fair usage limit is 5GB only.
Maybe the dynamic IP address helps me or the RM168 Sony Erricson MD300 modem.
Youtubing is very smooth man even P1 99 & Maxis 98 cant beat Celcom D98.

D98 package is for RM98 monthly. up to 3.6MBps
As this is PC Fair promo, RM80 for the 1st 3 months, RM30 only for the 5th month.