Hi Buddy,

We tried contact you but failed.Can you please let us know when is the best time to contact you?

Best Regards,
Lowyat_P1 Wimax

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Added on June 3, 2010, 2:39 pmHey Buddy,

Can you please provide us your account number so that we can contact you to explain further?

Best Regards,
Lowyat_P1 Wimax

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Added on June 3, 2010, 2:50 pmHi Buddy,

You can walk in to our nearest <P1 Authorized Service Partner> to proceed as well. Please refer the link as below for more details.

http://www.p1.com.my/support/AuthorisedP1R...iceCentres.aspx

Best Regards,
Lowyat_P1 Wimax

This post has been edited by Lowyat_P1W1MAX: Jun 3 2010, 02:50 PM

P1 has backdoor too like UniFi

http://alphaque.com/2010/06/packet-one-has-a-backdoor-too/

hello, i just wanna ask u about my usage,when will p1 will reset my p1 usage every month?


and one more thing,
my p1 wireless adaptor UF230 is not working,
i donno why,is this wifi adaptor is under the warranty?
can i change it to a new one?

hi i wanna ask how can i terminate my p1 voice. i wanna keep my wimax but juz wanna terminate my p1 voice. also wanna comfirm cos i signed up for p1 voice before it's release for public and they say if i subscrib for 6 month i get the wireless router and phone free izit true.

i tried asking the online chat yesterday but until today still no reply. i tried call p1 call center from 10:30 to 10:42 but nobody pick up the phone. so please help me...also how can i port forward using the p1 voice gateway unit?

This post has been edited by Channel84: Jun 4 2010, 10:58 AM

may i know the router/modem is auto connect when there's power or do i need to use pc to manual/auto connect it thru interface?

another is does it have any package with static ip? can i have 1?

P1 Rep;

i ain't gonna bother you much this round about download speed, upload speed or super high ping cause i know not much i can expect from you folks. Please help me on the following;

Khairul or Hairi or someone by this name called me and said please leave my modem on for 48 hours for your network team to monitor my modem. and i applied Work-From-Home from my office.

How i work from home? basically i VPN to our US HQ server so i can access my works. For every 30 minutes in 8 hours of my official working time, i got DC.

Khairul or Hairy called, and i explained this matter to him. Till now no reply of whatever findings from your network team.

1. Tell me for the 48 hours monitoring, what you folks had found wrong?

2. what is my status of this month usage waiver? please do not ask me to pay for something i cannot use properly since problem never solve from March onward.

3. ask Khairul to call me back for the findings or else my official 8 hours is wasted doing zero work.

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Added on June 4, 2010, 3:10 pmP1 Rep;

i ain't gonna bother you much this round about download speed, upload speed or super high ping cause i know not much i can expect from you folks. Please help me on the following;

Khairul or Hairi or someone by this name called me and said please leave my modem on for 48 hours for your network team to monitor my modem. and i applied Work-From-Home from my office.

How i work from home? basically i VPN to our US HQ server so i can access my works. For every 30 minutes in 8 hours of my official working time, i got DC.

Khairul or Hairy called, and i explained this matter to him. Till now no reply of whatever findings from your network team.

1. Tell me for the 48 hours monitoring, what you folks had found wrong?

2. what is my status of this month usage waiver? please do not ask me to pay for something i cannot use properly since problem never solve from March onward.

3. ask Khairul to call me back for the findings or else my official 8 hours is wasted doing zero work.

This post has been edited by P1Maggot: Jun 4 2010, 03:10 PM

Hi there,

Your usage will be reset according to your billing cycle. You can check ur itemized bill via self care.
We can check that for you once we received your acc. no.

Regarding your modem DV-230, if you believe the modem is not working properly, you can bring the modem to our HQ/Pistop to get tested and if it is faulty, we will replace it if the modem is still under warranty.

Thank you,

P1 Buddy

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Added on June 4, 2010, 5:43 pmHi there,

Can you provide us your acc no and we will contact you regarding enquiries above?
For voice termination, we can cancel it for you once we verify ur acc no and IC no.
If u have received the phone and wants to terminate after 6months, you can keep the phn with u

We will contact u once we received acc no or IC no from u

Thank you



This post has been edited by Lowyat_P1W1MAX: Jun 4 2010, 05:44 PM

hello,

this is my acc num: 103044913

just want to ask,how long is the warranty for it?

This post has been edited by skykalerbiru: Jun 4 2010, 05:54 PM

Hi there,

You can manually set it up on ur PC and u can have the modem auto connect when u turn on ur PC/Laptop.
Can we have ur contact no or acc no so we contact you regarding the IP add?

Thank you

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Added on June 4, 2010, 6:42 pmHi there,

Based on our conversation today, we will contact you again shortly.
Apologize for any inconvenience caused.


This post has been edited by Lowyat_P1W1MAX: Jun 4 2010, 06:42 PM

i am not existing subscriber.

u can contact me via 012-7671360

what i need is a fixed wan ip address package. and the modem should be able to auto connect when i switch it on without using a pc/laptop to connect thru their interface.

i need something like streamyx router(auto connect while the power switched on) with fix ip adress (use as a light weight server), with wireless for mobility(potong).

My account no is 101054153


I couldnt connect to the internet since last Friday.

It always blink yellow and red...

Sometimes in rare occation when it got connected, it will disconnect within 30 min.


On Mon, i called the careline, the operator told me that my current location is congested.
So he told me that all i can do is to wait till its not congested then only i can go online.
He also said he couldnt do anything about, and didnt make a report.
Since then i still havent got a proper connection.


So doesnt this mean that P1 cant deliver a stable connection
and im entitle to terminate contract without penalty ?


If still couldnt solve by next Monday, i will lodge a report at CFM requesting termination without penalty.

Thanks.

This post has been edited by James_yka: Jun 4 2010, 07:57 PM

Hi HowieChoo,

It was nice talking to you just now. Here is the link you have requested: http://www.p1.com.my/enterprise/priority/overview.aspx
If you are interested, you can call us for registration.

Let us know if u need further assistance

Thank you

my problem solved...when to p1 paddock to cancel my p1 voice today ^^

Hi there,

No. Akaun: 101833119. Pakej Home Plus 1.2Mbps RM99/month.

I'm getting very slow internet connection, this problem has been going on for almost 1 week plus. I'm only getting download speed of 0.4 to 0.5Mbps. The worst thing, my internet connection just hanged. Before this, i'm happy with my connection. I can get average speed around 0.9MBps - 1.2Mbps. I don't know what happened with your connection for the past 1 week plus. My modem has ALWAYS been at the same position. Now my modem only get 1 bar (RED) signal. Before this, I can get at least 5 bar (ORANGE) signal.

I want P1 to rectify my internet connection problem because your connection is good until for the past 1 week plus. If the same problem still goes on, either I want to downgrade my internet package to Home Lite 0.4Mbps for RM49. If the same problem goes again, I want to terminate my subscription agreement WITHOUT penalty. I better subscribe to another service provider.

The same complain to MCMC has been lodged earlier.
Complaint reference No.: 0139/06/10

Thanks.

Dear P1 rep, I cannot login to gmail and access few other web services (web based apps) after P1 network upgrade in Alor Setar. Please advise.

Hi P1 support,

I am using home plus package. Often I hit the 20gb usage limit, can I upgrade to business package (which offer unlimited usage) under my name?

Hi there P1 Wimax,

This is in reference to the case ID 717729.

Your customer service representative said that the congestion around my area will be resolved by 1st June. However, I'm still facing slow connectivity at specific time such as during evening to night periods.

This post has been edited by Icehart: Jun 5 2010, 09:16 PM

Refering to previous case.... Sometimes it still happens, sudden DC although stable green light... Day night, anytime... It don't happen alot but just maybe around once in 2 days it happen once...

but just a couple moments ago(according to the time now) it happen again quite a number of time consecutively so I rebooted quite a few times consecutively already...

how is the voice quality?

hi guys, may i hw many percent of the original speed will be reduced if we exceed the dl/ul limit?? i heard it will b reduced by 30% ?? izzit true??