Hi!

The speed will be best effort only after the fair usage limit has exceeded. Please wait till the next billing cycle and your fair usage will be reset back. TQ

Please feel free to contact us if u need any assistance.

Thank you.

Best Regards,
Lowyat_PIWIMAX

P1 eat my money just like that, i'm only using about 4 days in very super duper slowwwwwwwwwwww speed... and 4 more days is NOT CONNECTED at all.......but they still charge for that.....

Hi Furdee,

Kindly provide your acc no for us to investigate and get back to u

no, i wanna noe hw much speed is reduced once the limit is exceeded?? dun get wat i mean huh??

I am using 1.2mbps line. When limit exeeded, speed reduced to 400kbps, so yes, it's 30%.

tats reduced by 67% lol....or u mean reduce by 400kbps n left 800kbps??

We should pay 30% of the price

Acc no. 101000610

Hi,

Thanks for sharing with us. Let me help you on this matter. We will call you shortly ok!

Regards,
Lowyat_P1Wimax

@LowYat_P1Wimax

you really need to higher the caps to compete with UniFi..

its only 10th June and I downloaded nearly 20GB already.

This post has been edited by Boy96: Jun 10 2010, 03:14 PM

I'm staying in USJ15. My Wimax connection suddenly disconnected since last week. Changing modem positions/directions don't help. The modem shows yellow and sometimes green light, but the status always Connecting.

Is anyone staying near me having the same problem?

This post has been edited by decypher: Jun 10 2010, 04:41 PM

sum1 answer me plz....
hw much speed is reduced once we exceed the limit?

This post has been edited by XxAC3xX: Jun 11 2010, 12:14 PM

Reduce to 400kbps..



P1, referring to the case above, please have a look and get back to me as soon as possible.

wimax is not stable now...

Dear Lowyat_P1W1MAX,
For the past 4 months I been experiencing terrible connection The modem never able to achieve green light at all.. The best I got was orange and constant red light.
Sometimes I cannot even online at all, the modem blinks for a whole day. This happened on tuesday when I had urgent email to reply and this also delayed my research work. Because of this I had to go to the nearest McDonald's to finish my work for the day .

I am very frustrated of the service coverage. Every month paid RM 99 for nothing. I never experience a smooth connection day before.

Yesterday I called up the support and he ask me to unplug for 5 minutes and plug again.. I already try plug n unplug, restart modem, switching modem position and still bad connection. The guy who attended me said the base station at section 25 Shah Alam is working properly.


My account no : 101451714
This the result of my speedtest today, what you can expect me to do with such connection?


pingtest:




This post has been edited by *Dreamz*: Jun 12 2010, 04:13 PM

Hye there, remember the case where I experience sudden disconnection even though the modem still stable green light?

I'm experiencing it again... the time now is 1.36 am... This time I'm testing it in an landed property, so don't tell me about best effort etc..

Although I might be busy for the next few days but I still insist of reporting this problem to you... Hope to get your feedback, thanks

P1 is so smooth right now in the morning but it's as slow as a snail at night!

Account No.: 101833119

2 WEEKS of terrible slow internet connection by P1. i am so damn frustrated with P1. This morning, result from speedtest.com shows download speed of 0.23Mbps.

Please let me know what can i do with this speed? I paid RM99 per month for 1.2Mbps.

No calls or explanation emails from P1 at all from my previous complain. Just an email to say that my complain has been registered. What a f**ked up service.

Thanks for sharing with us! Appreciate that.


Hi decypher, could u please provide us ur account no. We will help u further on this matter.

Regards,
P1 Wimax reps

We will get back to you by today. Please bear with us. Sorry for any inconvenience caused.

Hi ammaray,

Thanks for sharing with us. Would u mind to drop us ur account no here? We will check this matter for you.

Regards,
P1 Wimax reps

Noted. We will get back to you shortly. No worries. Thanks for writting to us.

Regards,
P1 Wimax reps

Hi Shirley,

Thanks for writting to us. I will get back to you shortly about this matter. We will check this matter accordingly by today.

Hi Mono,

Firstly, I would like to express my sincere apology about this matter. Let me check this issue again and get back to you. We will find the best way to resolve this. No worries.

Regards,
P1 Wimax reps

Hello, I've cancelled the P1Wimax on last December and paid the penalty already of RM 299.
My account number is 101763217
can you please check for me for my status of cancellation, since it's already 6 months ago, but WHY is it still billing me of RM 1098.01???
Why Why Why~~~???