I'm at 512kb. RM66 per month.

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Added on December 22, 2009, 10:26 pmGreat. I've applied to upgrade to 1Mb. Will let you know the result.

Thanks.

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Added on December 22, 2009, 10:27 pmLets hope so.

Thanks.

This post has been edited by vergas: Dec 22 2009, 10:27 PM

Is it really can borrow another account from a friend to login ?
If the house line doesn't apply streamyx before can it be use ?

Did he call you to set the appointment or did you get the appointment date/time from TMPoint? TMPoint gave me tech. no to call and I set the appointment directly with him..

They din gave me the technician number either!!
Btw can call technician changed port??

You must have a phone line with a active Streamyx account. Your friend must have a phone line with an active Streamyx account. Then you can try your friend's Streamyx account using your phone line.

I think 2 things u need to make sure on your (user) side first.

A = Streamyx phone line # is capped till what speed both DL and UL; this can be checked at the user modem/router web config main page;

B = Streamyx Account login ID is registered under what speed.

If your A > B == Full Speed + (lucky)Overcapped Speed;
A <= B == Normal / No Full Speed.

Just from my TM streamyx experience. 2 same IDs can't online at the same time simultaneously at 2 different (streamyx)phone lines.

Sorry I still dont understand what you mean
Anymore example ?

Normal la. They are boss, you are slave, this is what in their mind. I really hope more competitor come in to fight and make it like telcos market, where everyone afford to register for line, and able to discontinue it anytime like prepaid.

There are two stages of capping .. one is done at the physical level (exchange) which is the speed of the port you're connected to. the second one is at the tm server level where they'll cap based on the account you subscribing to.

To get to the advertised speed, TM will put you into a port with higher speed.. ie. If you're subscribing to 1Mbps .. if they cap you at exchange at 1Mbps, you won't get the real 1Mbps speed due to some overhead. So, they'll usually put you into 2Mbps port.. this does not mean you'll get 2Mbps download .. this mean, between the exchange and your modem .. you should get 2Mbps.

At the server end, since you're subscrbing to 1Mbps, they'll cap your account at 1.5Mbps .. reason is still as above, to get full speed and avoid some overhead and customer complaining of not getting the real 1Mbps..

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Added on December 23, 2009, 9:06 amI guess you need to call up the tmpoint you're registered to or 100 and get the technician phone number. I've never trust tmpoint/100 appointment .. usually missed them and sometime the techie will call you at unsuitable time (ie. when you're out of the house).

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Added on December 23, 2009, 9:09 amUsually, the installer are not from TM .. they're TM's contractors .. and they didn't do their job well .. TM techie are very helpful ..

This post has been edited by wiraone: Dec 23 2009, 09:09 AM

Do i really need to go TM point to upgrade to 2M?

Do any guys know any TM Point near penang?

i google it and the nearest is at alor star,damn!!

This post has been edited by V3nz: Dec 23 2009, 01:49 PM

call 100 ask. http://tmpoint.tm.com.my/content.cfm/ID/9B...8B0FFC3D6BFF971

This post has been edited by automan5891: Dec 23 2009, 02:05 PM

Looks like my upgrade is complete in 1 day!!




I upgrade to 1Mb.

This post has been edited by vergas: Dec 23 2009, 08:22 PM

lmao ?

whats the diff between tm contractors n tm technician..

me too
finaly told me not available

TM technician they are mostly well knowledge compare to the TM Contractors...

tm technician work with tm directly.whether there is a problem or not he still get monthly salary

compare to tm contractor only work when there os a request by the customer tru tm
no work no money

tm contractors does not virtually worked under tm. they are from other companies hired by tm which is why they suck (coz they never care about the customer & only care about the pay). right now, TM is trying to train their staff so that all the contractors doesn't need to be outsourced.

Their contractors are useless. The latest upgrade promo to 2 or 4 Mbps comes with a free modem, but the contractor assigned to my case kept denying that fact when I applied to upgrade to 4 Mbps. Showed him the T&C on TM's website and he still didn't believe me! I had to make several trips back to TMPoint just to claim the modem. As for the 14-day warranty by the contractor, it's pure BS. They didn't even bother to call back to follow up on my case.

I just upgrade my 4 year old streamyx RM88 package ---> 1mb combo Rm110---> 2mb combo Rm120 on Monday
already check my upgrade status for 2mb (in progress)
just now check at home
tmnut already open my 2mb port (modem detect the dl=2044 ul=500)
did a test using speedtest.net mange to score 1.7mbps
but the tm contractor didnt come
but again tmnut will charge me RM88 for installation

This post has been edited by epul: Dec 24 2009, 03:41 PM