Guys confirm this with Digi:
What I understand from them is, if you change the APN to anything other than blackberry.net, there would be PAYU (Pay As You Use) charges because you are off the Blackberry server. There would be charges even when your APN is Diginet. So, if you are on the Blackberry Plan, don't fool around with the APN unless you want to pay more.

where do we tick the setting?

i only see under TCP

APN:
Username for APN:
Password for APN:


How do make sure browser is using APN?
Option -> Advance -> Browser -> Default -> Internet Browser

Open browser -> options -> browser configuration -> Internet Browser (somehow it changed back to DIGI WAP)

Any idea? need help, thanks in advance. BTW I left the APN empty.


FYI while using celcom 'unlimited usage' plan, I never set the APN. so when i read about it here, it makes me panic.. i dont want to pay more

This post has been edited by smz: Dec 28 2009, 10:48 PM

I've been using my Bold 9000 since first week Nov 2009. I've been trying to figure out many things. I haven't been able to watch youtube on my BB. Anyone has any idea what could be the problem? Settings?

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Added on December 28, 2009, 10:58 pmWhat I remember Digi staff telling me was, either leave the APN blank or key-in blackberry.net

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Added on December 28, 2009, 11:02 pmI am a Bold user. 3G or EDGE depends on the area you use the smartphone. 3G coverage in certain parts of Shah Alam or Klang quite patchy. Other areas, I'm not sure.

This post has been edited by franktee: Dec 28 2009, 11:02 PM

i encounter exactly the same issue.. my application to port in to digi was rejected because my simcard is registered under my mom's name..
maxis wont let me to port out even i can provide all the necessary details
now i have to go back to my hometown which is so far away from KL just to change the ownership

[quote=franktee,Dec 28 2009, 10:54 PM]
I've been using my Bold 9000 since first week Nov 2009. I've been trying to figure out many things. I haven't been able to watch youtube on my BB. Anyone has any idea what could be the problem? Settings?

BB browser do not support! U gotta use BOLT Browser...

[quote=domokun,Dec 3 2009, 04:19 PM]Other Telco I dunno...but for DIGI BIS...YES its not FOC

[/quote]

IMHO it's the same with all Telcos because they are all using the Blackberry server. Once you use any other server, you pay for it!

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Added on December 28, 2009, 11:34 pm[quote=domokun,Dec 28 2009, 11:12 PM]
[quote=franktee,Dec 28 2009, 10:54 PM]
I've been using my Bold 9000 since first week Nov 2009. I've been trying to figure out many things. I haven't been able to watch youtube on my BB. Anyone has any idea what could be the problem? Settings?

BB browser do not support! U gotta use BOLT Browser...

[/quote]

Thx, where did you buy / download the BOLT Browser? Is freeware / shareware / payware? Did you have to meddle with the TCP/IP or APN to get the app running?

This post has been edited by franktee: Dec 28 2009, 11:34 PM

Maxis staff today so in chaos. the systems is unstable today, and seems like they didn't listen to customer properly. so, do change ownership already?

Its a freeware. Just google for it. No settings required. It will configure for ya, allowing you to stream on youtube!

which BB are u using? mine is 9700 and i can see to check boxes.. 1 is the settings while the other is authentication..

I called up DiGi call centre.. they said I must set it to blackberry.net or else PAYU..

About 3G coverage.. at the moment I only get edge at Putrajaya..

yes bolt is free.. no need to pay anything.. been using it for m2u.. paypal.. youtube.. so far everything works like charm..

not yet.. im going back to my hometown this weekend and most probably everything can be done by early next week

My Digi smart plan was activated earlier this month and my current unbilled amount is approx RM18. I've been using my BB everyday for chatting, surfing web, etc but absolutely no tethering. Also, I've left the APN settings as the default for T-Mobile on my BB Bold 9000 (didn't change to blackberry.net).

I'm wondering what are the differences in their BB setup or account for those who hv reported being billed for GPRS, PAYU, etc

This morning, a Digi BB Expert guy called me out and help me with my problem with my BB and I asked him about the APN. He said that digistrm is included in the RM58 while the D'Chat Rep it is PAYU. Im confused

Hi techgirl, my Digi smart plan is having the same behavior as well. I don't perform tethering or connect to PC at all.

I guess Digi Customer Support still new with Blackberry service, thus I received pretty different information whenever I call them.

a) First called and asked about the unbilled amount, CS1 said, no extra charges on internet usage, as long as I am using the Blackberry device. However, they can not see my unbilled bill until the bill is out. But said it should be able to waive it once I call back when I received my bill.

b) When bill is out, amount is RM52.90 for GPRS, which minus some unexplainable charges rebate for Blackberry RM 9.67 and DATA PAYU Tier 1 RM4.58, so all in all I am still need to pay additional RM38.65 for GPRS. Which after a call to CS, they said again they will try to waive it.

c) Recently, notice again the unbilled transaction is on the rise although i seldom make calls. Call back Digi CS, same reply as (a)

d) Tried D'chat instead, the CS2 said nothing need to be configured on the Blackberry, it should be automaticly configured. But later when I asked about the APN settings, this round the CS replied APN should be set as "blackberry.net". When I asked what is the different if I don't set it, he takes about 4 minutes to ask me to wait and say he will escalate it for further clarifications.

I am pretty happy with the Blackberry service overall but looks like subscriber like us may need to "escalate" this issue if persist. At least help Digi to firm up their configuration needed on Blackberry to avoid unnecessary charges to subscriber. If this issue persisted, it rather looks like Digi is cheating consumer money by tricks(no informing customer on correct configuration). Paying BB services but still get to pay additional GPRS.

Just 0.02cents

Hi xtrail,

Thanks 4 ur reply.

I received my 1st bill (pro-rated) a few days back. There's a column called GPRS Unlimited with the amount of data downloaded/used but the monetary value is shown as zero.

I'll drop by one of the Digi centres to check out the APN settings.

This is my pro-rate bill for 1st month.
I didn't set anything on APN. Just untick it.


This post has been edited by mikelanding: Dec 30 2009, 01:24 AM

Hi mikelanding,

Looks like your bill is perfect bill, wish I am like yours , hahaa...(looks like you dun really use your phone, don't you )

Here is mine.. (notice the charges for blackberry.net). My line was activated on 26 Nov 2009, ported from Maxis.

RM50.27 for unlimited BIS with digi?

So if I use the voice call + SMS = RM10 for example

and the total bill of the month = RM60.27?

From the bill of mikelanding, no subscription fee? monthly commitment fee?

This post has been edited by DT8: Dec 30 2009, 03:51 AM

Should be RM58 but since its pro-rated (less than 30days) hence the RM50.27 charge.

You need to be a new customer ie new number in order to subscribe to the Digi Smart Plan. If you are an existing customer you will need to add Digi 30 or Digi 50 to your plan.

Just to share this, I'm an existing customer for DiGi for more than 10 years, currently with DiGi 50 Family Plan, 5 suppline. I can change to DiGi Smart Plan directly, don't need to get any extra call plan unless you want to use call plan and smart plan as data plan. (eg: DG50 + DG58).

My BB service activated yesterday, I got a message saying that my handheld has been registered with the wireless network, edge changed to EDGE, setup everything via website and I got another message, welcome to DiGi BlackBerry.

Got excited and start using non-stop since there isn't much thing to do in the office, go check my balance, found out got charge around RM40, go online check with D'Chat, APN settings must be blackberry.net else will get charge, told them by default it is already blackberry.net, to be confirm, I delete the settings and enter it again, save it, reset the phone and continue using it. Went home check balance again, it goes up to RM60+ already, online and check with D'Chat again, told me no other settings need to be change, just APN must be blackberry.net, not diginet or empty.

My issue already reported to the bill department according to D'Chat, they will revert back to me in 24 hours time, will keep you guys posted.

I carried 2nd phone for call which is paid by company.