yep same thing happened to me few days ago.. my line got barred and unbilled amount is 800.. called their support, they ask me to change APN to blackberry.net and they released my line as well.. they also confirm that the amount will be deducted on my next bill..

APN Authentication Enabled.
Username for APN : Blackberry.net
Password for APN : ?????

What's the password for blackberry.net?

no need to set the authentication.. only tick the APN Settings

me also kena.. same thing.. but my GPRS Charge RM 27.60, for 1 day usage only GPRS PAYU.. the day i registered for the blackberry smart plan .

Bro,

I switched to Digi from Celcom. I have changed to Digi sim card after I got the sms. BTW I can sms using on Digi network however BIS is not activated yet.
Then I called Celcom to terminate my BIS, according to them it will take 2-24hrs.

Do I need to call Digi and ask them to activate my BIS; now or wait after 24hrs (not sure if Celcom will sms on BIS termination status)?

Thanks in advance

You dont actually need to wait for Celcom to terminate your BIS.

In this case, just call up Digi to speed up the BIS activation. Pop in your digi simcard and start enjoying the BIS features

From my experience of terminating my Celcom XPAX prepaid BIS , simply doing the "call Celcom to release my BIS PIN" doesn't effing work. They insisted on getting my butt to one of their Celcom centres ( not dealer shops! ) , in my case was Menara PKNS in PJ , to physically sign a friggin' form to indicate "Celcom, please release my blackberry PIN" . In the form, the counter agent will record down your Blackberry PIN and IMEI. From then on, wait 2-24 hours.

While you're waiting for 2-24hours , if you insert your DiGi sim card into your berry , you should have reasonable signal bar value , and the network type would be in lowercase . Example "edge" , or "3g" . In this situation , you should be able to make calls and sms, but you will not have DiGi BIS ready. You could also surf the net using the Blackberry browser in WAP mode instead of through BIS. If you're doing this WAP browsing, charges will be applied and itemised in your unbilled view / billed statement. However, at the point of your monthly statement is being released, you can call up DiGi to waive this WAP usage.

In my case, the after 3 or 4 hours, BIS has been released by Celcom and DiGi's BIS was activated automatically ( i did not need to call up DiGi to activate it , or neither do i need to set something else in my phone) . At this point , you shall see uppercase letters like "EDGE" , and "3G" instead of lowercase.

guys, ihave set my bold apn enabled and apn is blackberry.net but i still cant watch the youtube ..any idea?

which browser?

blackberry browser , vision for youtube also also cannot

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Added on December 28, 2009, 4:28 pmthe error message is always cannot find the address but the link is correct

This post has been edited by raymondha: Dec 28 2009, 04:28 PM

Thank you! Woo hoo, Im now connected to BIS!!

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Added on December 28, 2009, 4:50 pmThanks Bro, just got blackberry email activation!!! happy as a lark!

This post has been edited by smz: Dec 28 2009, 04:50 PM

have you tried BOLT?

I register digi BIS approximately at 12-1 (during lunch hour) and mnp my number also, but still, i can use my maxis number? is that normal??? anyhow, i don't receive any sms from digi yet...

MNP should be completed in 1-2days time. your maxis will failed and you just need to swap in the new sim card by digi.

WAHHHHHHHHHHHHHHH.... so many hours to wait, cannot wait lah... ok2 i hope it worth my wait. hehehehehe...

I reckon u guys to read previous post before posting!

Hahaha!

heheh relax... u will received and "thank you for being their customer before" sms from previous service provider . later yr line will be SOS heheh meaning no line then change yr sim card to yr new service provider.
not more than 5 hour for me heheh

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Added on December 28, 2009, 8:31 pmanyway guys, for those blackberry 8520 user under digi blackberry smart plan had upgrade their OS ? i saw in digi website. if i purchase mine from hotlink and upgrade via digi is it ok ? heheh

fyi http://www.digi.com.my/whatshot/promotions...ckberry/soft.do

This post has been edited by QTG666: Dec 28 2009, 08:31 PM

Instead i received this!

DiGi
There is an issue with your switch to DiGi caused by your current service provider. DiGi Customer service will contact you shortly to resolve this.

OMG!! I hate to wait and now i received this message! WAHHHHHHHHHHHH!!!!

[Edited] I called both DiGi and Maxis. DiGi Customer Service said that my ic number is not same as my maxis number. And I called Maxis, she said that my number been registered under my mom's ic (since before I migrated back to prepaid). Should be, if I migrated back to prepaid, they will ask my ic, instead they asked my mom ic.

Now I have to go back to Maxis center at KLCC and change owner's name. WTF!

Now I hate maxis even more!

This post has been edited by little_pixie: Dec 28 2009, 09:45 PM

On the connecting your blackberry to your laptop as a modem, I suggest u counter-check with Digi. I remember talking to Digi and they told me that I would be charge PAYU (Pay As You Use) for doing that. The reason being I would be off the Blackberry server and on the Diginet server where there would be charges for Blackberry users. Please confirm with Digi whether I am right.

You are right. Tethering as modem using digi is charge PAYu.