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 DG Smart Plan for Blackberry, RM68 Unlimited BIS!

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franktee
post Dec 28 2009, 10:24 PM

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QUOTE(domokun @ Nov 22 2009, 11:22 PM)
U have to add the BB plan...its RM58 per mth for Blackberry Internet Service (BIS), without BIS ur BB is only a normal phone > can only Make Calls & SMS (THATS IT)...nothing else..thats why u need BIS for Blackberrys. Thats the difference between normal phones & Blackberrys. Once BIS is activated, u can go online, use ur browser, push mails, chats & facebook, etc.  smile.gif

I'm a existing DIGI customer too for long time, I too have sign up for BB BIS plan @ RM58 per mth (Data Unlimited > unlimited usage, leave it on for 24/7, connect to your lappie as a modem if u want to also can)

In another word, YES u have to add BB plan as its part of the package! Dont think u'll be able to just buy the phone @ the offer price..also be remember DIGI BB BIS Plan has no contract, no commitment or whatsoever..thats what DIGI told me..

Call 016-2211800 for further info!
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On the connecting your blackberry to your laptop as a modem, I suggest u counter-check with Digi. I remember talking to Digi and they told me that I would be charge PAYU (Pay As You Use) for doing that. The reason being I would be off the Blackberry server and on the Diginet server where there would be charges for Blackberry users. Please confirm with Digi whether I am right.
franktee
post Dec 28 2009, 10:39 PM

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QUOTE(skykisser @ Dec 22 2009, 09:19 PM)
I think if you could re-phrase your English , you might sound less confusing . Can anyone type in clear proper sentences anymore ?

If you want to know if you could stream youtube on blackberry over Digi RM58 DG smart plan , yes , you could . Options - Advanced Options - TCP/IP , fill in APN name as "digistrm" without quotes.

Regards to are you able to load up cimbclick and maybank2u in Blackberry , in my experienced i've tried BOLT and Operamini 4.2 browsers for maybank2u , you could login to browse your account balances etc, however, i wasn't able to perform an online fund transfer. When i requested for TAC, i was brought to a page that confirms the TAC will be sent to 016xxxxxxx, on the exit of this page ( by clicking "closing this window" , or back button ) , the session will expire. The purpose of the TAC is to use it in the same login session, so if i were to re-login and reload to the transaction page again, the requested TAC would've already been invalid.
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Guys confirm this with Digi:
What I understand from them is, if you change the APN to anything other than blackberry.net, there would be PAYU (Pay As You Use) charges because you are off the Blackberry server. There would be charges even when your APN is Diginet. So, if you are on the Blackberry Plan, don't fool around with the APN unless you want to pay more.
franktee
post Dec 28 2009, 10:54 PM

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QUOTE(absan @ Nov 24 2009, 03:17 PM)
juz upgrade to digi berry plan..but i can stream youtube..anyone got this problem?
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I've been using my Bold 9000 since first week Nov 2009. I've been trying to figure out many things. I haven't been able to watch youtube on my BB. Anyone has any idea what could be the problem? Settings?


Added on December 28, 2009, 10:58 pm
QUOTE(smz @ Dec 28 2009, 10:44 PM)
where do we tick the setting?

i only see under TCP

APN:
Username for APN:
Password for APN:
How do make sure browser is using APN? 
Option -> Advance -> Browser -> Default -> Internet Browser

Open browser -> options -> browser configuration -> Internet Browser (somehow it changed back to DIGI WAP)

Any idea? need help, thanks in advance.  BTW I left the APN empty.
FYI while using celcom 'unlimited usage' plan, I never set the APN.  so when i read about it here, it makes me panic.. i dont want to pay more  sad.gif
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What I remember Digi staff telling me was, either leave the APN blank or key-in blackberry.net


Added on December 28, 2009, 11:02 pm
QUOTE(ryukick @ Nov 24 2009, 01:37 AM)
Does anyone know if the bb service is EDGE only or 3G also? Anyone using Bold with the service??
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I am a Bold user. 3G or EDGE depends on the area you use the smartphone. 3G coverage in certain parts of Shah Alam or Klang quite patchy. Other areas, I'm not sure.

This post has been edited by franktee: Dec 28 2009, 11:02 PM
franktee
post Dec 28 2009, 11:31 PM

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[quote=domokun,Dec 3 2009, 04:19 PM]Other Telco I dunno...but for DIGI BIS...YES its not FOC
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[/quote]

IMHO it's the same with all Telcos because they are all using the Blackberry server. Once you use any other server, you pay for it!


Added on December 28, 2009, 11:34 pm[quote=domokun,Dec 28 2009, 11:12 PM]
[quote=franktee,Dec 28 2009, 10:54 PM]
I've been using my Bold 9000 since first week Nov 2009. I've been trying to figure out many things. I haven't been able to watch youtube on my BB. Anyone has any idea what could be the problem? Settings?

BB browser do not support! U gotta use BOLT Browser...
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[/quote]

Thx, where did you buy / download the BOLT Browser? Is freeware / shareware / payware? Did you have to meddle with the TCP/IP or APN to get the app running?

This post has been edited by franktee: Dec 28 2009, 11:34 PM
franktee
post Jan 3 2010, 09:36 PM

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QUOTE(xtrail @ Dec 30 2009, 12:56 AM)
Hi techgirl, my Digi smart plan is having the same behavior as well.  I don't perform tethering or connect to PC at all. 

I guess Digi Customer Support still new with Blackberry service, thus I received pretty different information whenever I call them.

a)  First called and asked about the unbilled amount, CS1 said, no extra charges on internet usage, as long as I am using the Blackberry device. However, they can not see my unbilled bill until the bill is out. But said it should be able to waive it once I call back when I received my bill.  whistling.gif

b) When bill is out, amount is RM52.90 for GPRS, which minus some unexplainable charges rebate for Blackberry RM 9.67 and DATA PAYU Tier 1 RM4.58, so all in all I am still need to pay additional RM38.65 for GPRS.  Which after a call to CS, they said again they will try to waive it. thumbup.gif

c)  Recently, notice again the unbilled transaction is on the rise although i seldom make calls.  Call back Digi CS, same reply as (a) whistling.gif

d)  Tried D'chat instead, the CS2 said nothing need to be configured on the Blackberry, it should be automaticly configured.  But later when I asked about the APN settings, this round the CS replied APN should be set as "blackberry.net".  When I asked what is the different if I don't set it, he takes about 4 minutes to ask me to wait and say he will escalate it for further clarifications.  nod.gif

I am pretty happy with the Blackberry service overall but looks like subscriber like us may need to "escalate" this issue if persist.  At least help Digi to firm up their configuration needed on Blackberry to avoid unnecessary charges to subscriber.  If this issue persisted, it rather looks like Digi is cheating consumer money by tricks(no informing customer on correct configuration).  Paying BB services but still get to pay additional GPRS.  shakehead.gif

Just 0.02cents  thumbup.gif
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I got my Bold 9000 in first week Nov. I had PAYU bills for my Oct-Nov & Nov-Dec Bills. I called them up in Nov and explained that I was on the BIS Plan why are there PAYU bills. They reversed the Oct-Nov PAYU bill in the Nov-Dec bills. I am waiting to see what happens to the Nov-Dec PAYU bills.

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