---Secawan Kopi dan Sepinggan Pasta from Thread V4---

'Spam' Start : 25 Nov 2008
'Spam' End : 24 Feb 2009
'Spam' Time : 91 days


First of all welcome to this official thread for Celcom Broadband, a wireless broadband via 3G service. This thread is a place where all Celcom Broadband subscribers gather be it to show off their speedtest results or to rant. If you have anything related to Celcom Broadband which you would like to discuss on, do not hesitate to post it in here.

The Official Celcom Broadband Thread Guideline :
1) Do not spam especially with a zero value post. Example "Today's speed is bad", if you would like to say the speed is bad at least provide a screenshot of a bandwidth test result.
2) Do not treat this as a Kopitiam topic, serious offenders will be given a warning.
3) No flame baiting be it starting a flame bait or joining.
4) There are at times posts related to downloads via P2P programs, discussions on this must not go over the limits especially discussing on illegal/copyrighted materials.
5) Do not use any vulgarities or profanities. Action will be taken if you are found to have used any vulgarities or profanities.
6) Celcom Broadband agents and resellers are not to promote in here.
7) Last but not least, be friendly and make this place a better one for everyone.

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.:Bit Calculator:.
Convert between bits/Bytes/kilobits/kiloBytes/megabits/megaBytes/gigabits/gigaBytes.
http://www.matisse.net/bitcalc/

.:Complaint Form:.
http://aduan.skmm.gov.my/

.:Celcom Promoter/Customer Support Ridiculous Quotes - Credit to Forumers:.
.:Updated 23 Mar, 12:21 AM:.


.:List of Frustrated Users Who Switched to Another Wireless Broadband:.
.:Updated 23 Mar, 08:57 AM:.


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.:Celcom Broadband Coverage Map:.
http://202.190.116.141/CelcomCoverageIIPub...comCoverage.jsp


.:Celcom Broadband Packages:.

Prepaid Weekly Package (RM 20/week - 384kbps) :Highly Recommended for Testing:
Network - UMTS 3G
Maximum average speed - 47KBps
Dial *118# or SMS Broadband Weekly sent to 28882 to subscribe. RM 20 will be deducted from your prepaid credit.

D68 (RM 68 - 384kbps)
Network - UMTS 3G
Maximum average speed - 47KBps

D98 (RM 98 - 3.6Mbps)
Network - HSDPA 3.5G
Maximum average speed - 1MBps (not sure)


-Package only- (Not Recommended based on current service status)
D68 (RM 68 / month)
D98 (RM 98 / month)
Contractless
Can terminate anytime as you like
Advanced payment needed during registration
7 days money-back guaranteed applied
5GB monthly data quota limit applied

-Package with Modem- (Not Recommended based on current service status)
D68 (RM 99)
D98 (RM 129)
Tied with 18 months contract
Can't terminate in contract period, or penalty will be applied and the modem need to return back.
Advanced payment needed during registration
7 days money-back guaranteed NOT APPLICABLE in this package
5GB monthly data quota limit applied

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.:3G/HSDPA Modem Shop:.

malaysia3g
ah_siau
andrewdavid

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.:Easy setup to connect to the Internet:.

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.:Fair Usage Policy:.


Pick a package that suits you. Recommended using any unlocked HSDPA modem, or any 3G-enabled phone as well. If you still 50/50 to subscribe, you can try other service first such as DiGi EDGE, DiGi 3G (selective areas only), Umobile or Maxis.

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Now, start spamming posting any problems, enquiries, or anything related to Celcom Broadband. Our LYN experienced customer support will assist you. No need to call Celcom anymore. If the problem persist, kindly drop a complain to MCMC.

This post has been edited by soundsyst64: Mar 27 2009, 11:10 AM

welcome back to new thread

bad news is my speed seemed to be capped back

w00t. what happened to *THE* V5?

edit: ooops sorry. found it.
http://forum.lowyat.net/topic/946103/+0&#entry23928344

This post has been edited by beautifoolgirl: Feb 25 2009, 03:01 PM

welcome to celcom bb v5 so far torrenting wif celcom bb is a good choice

wuhuuu
v5 already!

-Hmm, since mid-January this year, my connection is really horrible here in Kulim, Kedah:

1. It's very hard to get connected (have to try multiple times, if cannot, wait and try again);
2. Very slow like I've been throttled (but never reach the quota - at ~64kbps, how could I?);
3. Frequently get the "Service Not Available"/"Service Not Allowed" errors (blue/red banners);
4. Too slow connection on HTTPS connection, often timed-out;
5. Cannot use Microsoft Windows/Automatic Update - error 0x80072F76 (since several months ago, probably related to HTTPS issue as AU/WU use port 443 also);
6. And, very, very hard to upload anything, even sending PMs or replying to a topic here on Lowyat.net forum!

-BTW, I'm using Novatel Wireless Merlin U530 PCMCIA modem on Celcom D68.

@soundsyst64,
-Nice post count (999).


Regards.

This post has been edited by Musafir_86: Feb 25 2009, 03:31 PM

Musafir_86 , that seems serious.
Have you make a report to Celcom?

@musafir_86,
hv u tried @ other places?how is it?if it's ok,then it was ur area having problem. a complaint might solve it..

-Since I registered last April (2008), I already made numerous complaints, but most of them (the reports) were pretty useless (didn't solve the problem).
Now I'm tired already... (but still complaint at 1111 once in a while if serious issue happens will I'm doing something urgent).


Regards.

I presume it's celcom problem, not your problem. Based on what I've seen and heard during my subscription time last year, the overall traffic now is completely congested, like streamyx. Hope digi 3g covers whole malaysia as soon as possible.

-So, you're not using Celcom Broadband anymore? Or using side-by-side together with Digi 3G? Is it better?

Mr Musafir,
Are u from kulim ?
Why not try winet or digi EDGE ?
No point stick with celcom narroband.

@JLA,

-Their coverage aren't within my frequent areas, and not in my village also (in Sungai Petani). Furthermore, my U530 doesn't support EDGE. As for WINET, we have to buy additional (different) peripherals, and it isn't mobile/portable, too.

sometimes connection really ok..finish download Punisher 2+Slumdog Millionaire in one night..

Musafir_86 , have you try to unistall the modem?
Other than that , try to use GPRS instead of HSDPA.

i suggest u check yur modem first. i once used ovation. same thing happend. but now switched to huawei e960. expensive but worthwhile. and it's a wired and wireless router as well

I'm in Kuantan for a one day trip.
I'm still capped.
Consider lucky.

wah V5 already.... so many user not satisfied with celcom broadband.... i suggest they change it to CELCOM BOREDBAND... because most of the time u been bored waiting for the page to load... huhu... i think i'll wanna reg the name BOREDBAND as a trademark before they use it for real hahaha....

-I afraid this isn't modem issue because once in a while I try to connect around 3~5am in the morning, and I could get very good speed (sometimes)!
But, I want to sleep la at that time...

-BTW, forgot to add:
7. Now, it's really easy to get disconnected even when the signal is between 3-4 bars!


Regards.

yap, their line seems to be garbage right now......
some say they are doing improvement, that make the line goes horrible
but it seems to be taking too long.................. starting to wonder if it is true

This post has been edited by aein: Feb 25 2009, 07:41 PM

hmmm....is this OK

jat , thats average speed I think.
Some users got slower speed than that , definitely.

If you're on the D68 plan then yes it is fantastic, if you're on the D98 plan then it is not so convincing.

wow!!!already v5!dissatisfaction also changed!

wont be long till we achieve 99% dissatisfaction. anyway today was extremely slow day again... haiz...

u din answer my Q bro..then how we cn help u?
HAVE U TRIED AT DIFF PLACES??
considering diff places covered by diff bts, if other places is ok,that means it's ur area that having problem. if everywhere is not ok then could b ur account, ur modem, ur pc or whatever urs which i'm not sure...some people b4 keep complaining,but when re-install the modem driver,it's ok. so what do u think it is?

we cant just say its ISP prob w/o troubleshooting it. help urself if u want others help u

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Added on February 25, 2009, 11:29 pmglad that it doesnt affecting me

This post has been edited by realcheraz: Feb 25 2009, 11:29 PM

I agree with realcheraz.
I've been using Celcom Broadband in JB , KL , Kuantan , Muar , Mersing , PJ and many other places and yes , I get different speed at different places.

what did u think about this?this is true user experience and this how we are helping u here.help urself

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Added on February 25, 2009, 11:41 pmglad that u know the simplest meaning of mobile broadband
i have using it since celcom launch their 3g,agreed that its degrading due to overwhelming user growth..but some areas still gud,my house in kl was ok.hometown in kelantan was excellent. on the way back in lipis to be exact only got edge..3g really weak. most area in kl where i have been still ok for me, at least..

This post has been edited by realcheraz: Feb 25 2009, 11:41 PM

Hehe.
Muar also not bad at all.
Very fast.

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Added on February 25, 2009, 11:55 pmAt peak hours


This post has been edited by Massa: Feb 25 2009, 11:55 PM

Hello all.

Im going tu get the D98+free modem pakage...Is there any other extra charges applied other than the RM119 that is offered..??

I'm having this kind of speed for nearly a month..haizzz...what to do...after complained still the same

should b no more..

-Sorry, overlooked. Yes, tried at different places, and it's different results. In Sungai Petani, at my mother's school there's a good speed and stable connection even during daytime (please note that there isn't Celcom 3G signal in my own village). On the other hand, uploading and HTTPS are still the same.
But 80% of time I'm in Kulim.

-Also, if you looked at post #19, I said I get better speed & more stable connection early in the morning, such as now.


Regards.

This post has been edited by Musafir_86: Feb 26 2009, 03:36 AM

Waw..This is even cheaper than the Streamyx wired internet..

so cmbb is back to normal again?

This morning.
Good download speed for a capped one , I think.

thanks yongkaillon & massa....thats on package D68

This is the speed this morning

the modem is not free. you pay for it. better still, buy your own modem. you are free from any contract. you pay less monthly too. start with d68 first. you can upgrade anytime

You're welcome , jat.

This is terrible.
Maybe you should try at other places too.
Or at this time , try to use GPRS instead of HSDPA , and see how it goes.
Btw , are you on D68 plan and being capped?

Recently (Past 2 week) just make a complaint to Celcom careline on the weak signal detection at my area(Subang Jaya). Yesterday only received call from them. There say my problem is due to over congested at my Area. And there say area like Subang Jaya, Shah Alam is having cengestion problem on and off due to heavy user.

There are on the progress of upgrating their server, what there say is upgrading the storage space and this upgrading process will only done at 2nd quater of the year. What la But claim that once the upgrading process done, my problem will solved. Hope that is true that my problem really solved after 2nd quater of the years. hai... So if I want to download i need to bring my modem to office.

my area have full hsdpa..
can connect to internet..but most of the time no data received..
i have to refresh many times to load a page...
can someone solve this problem..
TQ

i called celcom careline..
they said even if i have full bar hsdpa..that doesn't mean my speed is fast..
but is just not my speed is very slow..but to open a page is hard enough..

This post has been edited by vaires: Feb 26 2009, 08:53 AM

My speed just now:









So drastic the upload speed dropped Had to switch to GPRS to submit this post

celcom bb data only now can send/recieved sms.
USSD *118# *119# also work.

-Hmm, how about we all gathered and collect signatures, then sign a memorandum and/or petition to Celcom.
Invite all other Celcom BB users that we know also (those who uses it 3++ months and suffered below par service).

-Or, how about organizing a demonstration in front of Celcom HQ?
Or more daring, we all don't pay the bill for 2 (or 3) consecutive months?

-Just my (not so useful) opinions...


Regards.

no. that could put us into trouble with the goverment. akta hasutan. hehehe. better still, why not we all go out and terminate our account. say for 2 months. in the mean time, we all use dialup. for most of us, using cbb is like using dialup already. sometimes worse still.

i;ve been officially capped reach 5 GB then capped directly

so i assume it was due to congestion, i mean ur house in kulim. not much cn do unless celcom upgrade the capacity or install new bts to provide more channel fr user.

i'm nt sure about the ur statement above,the bold one
does it means ur place got no celcom 3g??

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Added on February 26, 2009, 1:14 pmnot paying the svc = termination, the diff is, celcom cn blacklist u & drag u to court fr not paying it..it's very easy,just terminate it,dont put urself in trouble.

This post has been edited by realcheraz: Feb 26 2009, 01:14 PM

and reapply later. new users seems to be given a no-capping in the 1st month imo. i think it happens with all wireless bb isp.

my sister use maxis bb, 1st month heavy ddl until i dono how much, but the 3GB limit still not applied to her. and i still remember i got 3 months no capping when newly apply this cbb.

i've heard that malaysia's net connection is having problem at the moment, all the way till early march. is this true? i'm a bit outdated lah...

-To clarify, I'm working in Kulim from Monday to Friday, but will be at my house (village) in Sungai Petani during weekends (Saturday & Sunday).
So, I get 3G signal in Kulim, but the service continue to be very horrible day by day.

This post has been edited by Musafir_86: Feb 26 2009, 02:13 PM

suddenly my RS download turn to 0 KBps but i'm still connected

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Added on February 26, 2009, 4:20 pmhad to reconnect, then ok

btw, my speed just now:



better upload speed than the usual i get

This post has been edited by de4thscythell: Feb 26 2009, 04:20 PM

Got charges or nt?

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Added on February 26, 2009, 5:45 pmGot charges or nt? How does it charge?

This post has been edited by orangegurl: Feb 26 2009, 05:45 PM

Mine has been pretty okay for now. Occasional lags but still being able to surf on-the-go is good enough.

From my experience celcom connection speed doesn't depend on coverage.at home i get 4/5 bar but at work place juz got 2/5 and the speed juz da same.poor upload speed.haha.need to change to GPRS to post here.wo de piang ni..



my speed test at home [6.20pm,26Feb09]..terrible upload speed.

There's only HSDPA technology for Celcom so the upload is terrible because there's no HSUPA.

My speed this evening.

tried to send sms just now but failed, but still can receive sms though

My speed just now in my uni library. So hard to connect, need to try few times

my speed in kota kemuning



i am newbie, juz signed up yesterday. i understand celcom doesn't allow for duplicate sim, is that right? cos i would like a voice+bb data sim for my phone and data sim for usb 3g modem.

i think maxis allows this? anyone care to confirm? thanks!

This post has been edited by soundguy: Feb 26 2009, 11:36 PM

I just subscribe to CELCOM BB and I found out that it's very hard to log in my MSN...
is there setting problem or what?thanks

I have that problem (RS download turn to 0 KBps) since first day I signing to Celcom BB and most of the time while I'm using GPRS and recently they upgrade to EDGE connnection and the problem become worst especially after midnight but for 3G so far no problem since very rare I can get 3G connection (live in remote area of Bintulu). Already make called to Celcom careline more and each time they will say... We taken your report and we will check with our technical section and that will the end of the story...

Is there any other way apart from using fast reply? Coz very ma fan to switch from umts to gprs coz sometimes wanna pm people.

it also happened to me...
difficult to log in my yahoo messenger.

tonight

Test again:

same happened to me... everytime try to log in this came out... !~



huhu... now im angry with celcom.. making my harder to do group discussion online.. luckly there are facebook..

I don't use Yahoo Messenger so I don't know if this solution really works but you can have a look at it here.

broo,

this is a VERY VERY GOOD tip

thanks

Can anybody tell me got extra charges for sms in data plan?

Ya. Me too wanna know

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Added on February 27, 2009, 7:58 ambtw, my speed just now


This post has been edited by de4thscythell: Feb 27 2009, 07:58 AM

This morning speed is really slow , I can't even complete the speedtest.

I just purchased the ZTE MF622 modem.
The current connection is to "3".
Do I still need to change it to *99#?

i logged a complaint to customer care, they said response time from technical will be 5-7 working days...
after 7 days some they call me back, "sorry sir, we found out the was congestion in your area..."
the i ask, what is your resolution?
answer: we will rectify and meanwhile we will close your report..

haih... no solution at all and wanna close my report sumore...
this morning i'd terminated my BB.. dunno what to choose after this..

why don't u fwd complaint to skmm ?

ur area subang jaya ?? a lot of provider have coverage in subang jaya looo

-Hmm, Celcom just SMS-'spammed' me yesterday with their latest promotion (as usual), but this time the supposedly 'promotional' RM6/24hour Daily Unlimited is now permanent.

-How about using this? On days when there's good speed and connection, we just activate it.


Regards.

If 3 uses *99# then you don't have to change it, anyway just create a new config file and that should be better in my opinion.

it's more or less the usual comment. i havent been told that they close my reports. but it's highly likely since there has been NO follow-up actions after their silly "having problem and doing upgrade" excuse. no wonder i have no news of my previous reports. guess they just bury all bad reports and "move on"...

today's speed is terrible as usual. no speedtest result coz upload too slow. dl 81kbps, thats all.

My speed just now

what package ?? D68 or D98 ???

Mine is D68

D68?
Than it's not bad at all.

Yeah...i guess
Lately these past 2 days i got better upload speed than usual
Maybe the user living around my area already terminated their celcombb coz Cannot tahan the slow speed.. So, i can get better speed

You're lucky.
I'm using D98 but still slower than you.
Mine is getting worst , maybe people in my area do not terminate yet.

Well for some reasons I see that the D68 package is somewhat better than D98. Those who experience really slow speeds <100kbps are usually on the D98 from what I can see.

Yes.
I notice that too.
Later will change to D68 , definitely.

My speed is good.
Downloaded lots of series.

Hehe fruitie.
Uncapped already.

Yeah. Speed is still wise.

Careful not to breach the cap too fast again.

I called Celcom , they said I've downloaded 9GB already.
I can't wait to see my speed when they reset back.