QUOTE(samsungXP @ Apr 30 2021, 10:25 AM)
if payment got extra to akpk how they gonna refund to u ? mean the last payment of your loan completed
Sorry for late reply. Try my best to answer
If got extra, it will be for next payment for other banks. If have cleared all, still have balance i think akpk will refund back.
Try call akpk customer care to ask.
QUOTE(samsungXP @ Apr 30 2021, 10:58 AM)
My citibank loan payment already finish last month but akpk never take out from the account.So this month also i pay as usual.So how i wanna get back my refund ? need to email or call them ?
If loan done, bank wiuld provide settlement letter. Not sure what is new process if there is. My time, bank provide release letter i will upload to akpk. Bank will also do their part to update akpk.
QUOTE(samsungXP @ May 2 2021, 08:50 PM)
Bank will inform AKPK when the loan payment is completed ? I email AKPK but they say bank still not inform them.So my monthly payment amount at AKPK still same
Yes, the bank will do it. If u have letter, upload to akpk.
Not sure if this citibank is the last bank you have with akpk. If yes, then no need to pay, but akpk will still send reminder to you.