QUOTE(boonsin23 @ Feb 19 2009, 09:18 PM)
you got exactly voucher(s) with the numbers you swiped?
yes. as im only swipe 8 times... and found it hard to swipe more.
btw, on other matter.
past few days, im trying to pay my UK professional fees online using my Direct Access but the transaction is shown: authorisation failure.
called the DA customer service centre, and they said thet got problem with the merchant, tht's why can not process and ask me to try again later.
and today im try again and it's shown the same message. called up again and still give the same excuses, worse, the CS is suggesting to me that to pay my fee manually, by sending my credit card info via email to my professional body in UK...
WTF, who got such time n energy to do so.
fed up with DA, and thinks of my HSBC.
1st time tried HSBC also showing the authorisation fail message. call up HSBC customer service and he is checking for me.
he said the authorisation failed is bcoz im paying to foregin merchant and it's not in their list, that's why it prompt them to reject it. since im called in, it's verified that it's genuine, and he checked with security dept and ask them to authorise my payment.
after 5-10 minutes, i try to pay use my HSBC and it's DONE.
really dissapointed with DA...