Bad Experience at Acc Shop, Automotive Genesis Car Audio & Performan
Bad Experience at Acc Shop, Automotive Genesis Car Audio & Performan
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Sep 9 2008, 04:38 PM
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Senior Member
3,466 posts Joined: Oct 2004 From: KL |
Drex is kcng really your bro??!?!
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Sep 9 2008, 04:42 PM
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All Stars
11,927 posts Joined: Jan 2003 From: KL / PJ |
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Sep 9 2008, 04:45 PM
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Junior Member
91 posts Joined: Nov 2006 From: EA Autoworks, Aked Esplanad, Bukit Jalil |
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Sep 9 2008, 04:55 PM
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Senior Member
3,466 posts Joined: Oct 2004 From: KL |
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Sep 9 2008, 05:01 PM
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Junior Member
91 posts Joined: Nov 2006 From: EA Autoworks, Aked Esplanad, Bukit Jalil |
Not funny...
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Sep 9 2008, 05:22 PM
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All Stars
11,927 posts Joined: Jan 2003 From: KL / PJ |
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Sep 9 2008, 06:09 PM
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Senior Member
586 posts Joined: Jan 2003 |
Hmmm..... after reading through the 4 pages of replies & the situation stated by the topic starter, I dare to say that there's a mis communication between u & the staff of AG. I understood that the staff involved is Howie & all the while till this single minute I've been to their shop either drop by, FOC consultation, installation or make a purchase...... I didn't encounter any issues with anyone of them.
Talked bout lanci look & I strongly agreed that I personally got that look. It's even worst than Howie if u guys would like to compare. Frankly, Howie doesn't lanci or showed cock face no matter how fuzzy or terrible a customer gave. I've seen it personally with my eyes & I dare to judge that Howie has the cool look (less talk & more action type of guy). He & the rest of the staffs in AG doesn't talk cock, crap & blow water unlike other typical car accessories shops filled with a bunch of low end farked up losers. I've known Drex for the past 5-6 years & he's a down to earth kinda guy. It's great to hang out & have a good chat with. As for Howie, I wasn't shown with any of those lanci (farked up attitude) during my warranty claim for my set of HID purchased & installed in AG for the past 6 months. Everyone of them in AG knows that it's been more than 5 times that I came over for the HID troubleshooting problem issue & everyone of them attended to me professionally. FYI, the set of HID is just a mere farking RM350 & u think other accessories shops willing to attend u even it's still under warranty for more than 3 times? Most probably they'll tell u to fark off or send it back to the main distributor for warranty purpose. I've been there & done that previously from other farked up, run down bunch of lowballers losers. Just bear in mind that I also waited for my turn to either ask, install or consult anyone of the staff in AG during my experience there. I've no issue with it & if u doesn't have the time to wait or patience to do so, then arrange for another day as appointment. If u want to get something done to your ride or whatsoever, then arrange for an early appointment. I think this case should be put a full stop here. Hopefully no more flaming postings or replies to light up anyone. For god's sake, it's just a mere misunderstanding & if anyone of us including myself are not happy with the service provided by any shops or parties, then by all means that there's always others to go for. It's not that the industry is monopolized by that specific company. Don't u guys agree on this? Have a wonderful & relaxing week ahead. |
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Sep 9 2008, 10:56 PM
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Senior Member
3,311 posts Joined: Jan 2003 From: In a pee jay |
QUOTE(howiechoo @ Sep 9 2008, 02:43 PM) I don't feel that it's necessary to speak so much as it's just some typical complain. But after reading it, here's some words and it would be my last word in this thread. this explanation is enough lor... becoz they(AG stuff) did finish my frens installation quite fast.... if customer cannot wait den no choice also lor... that wan his problem jor... this explaination clear alot ppl mind leh lol...For people knows me should know how i doing business. I am not good in talking nor entertaining. The way i talk was straight to the point most of the times. Serious on your car is my priority in dealing. I won't care if you like to be entertained by somebody that only do talking but not performing. If so, you are pleased to contact them and ask him to perform the job for you. As i promised 1 hour, i will do it within 1 hour if no sudden change of situation. If waiting for 10 minute after the car was parked inside my shop without performing installations, it will actually be our loss for wasting work space. So who wish to wait for the 10 minute if we able to finsh it faster? (For readers: it's gonna take only 45 minute to install the amp from my experience, thus i am having a 15 minute buffer time to handle other cars and stuff that was already in my shop so we can achieve parellel working situation for faster installations. I said 1 hour to prevent somebody said i break my promise in case i finish it over 45 minute as i was busy with the other 2 car waited from noon till 7.30 at the same time.) Although i always using my right leg to kick all the balls, but i still has only 2 legs at most..if i using both leg to kick the balls, i would already fall down. If they wanted to blame it on me, it's ok. But i still have 2 legs. I won't lied to you i can perform 2 legs kick at the same time unlike others. Happy icing... This post has been edited by eng98: Sep 9 2008, 10:58 PM |
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Sep 10 2008, 11:42 AM
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Senior Member
731 posts Joined: Jul 2005 From: Petaling Jaya |
Been gone for so time & I thought have been resolve already between the 2 original parties concern. Hopefully others' no 'tambah' sugar & spice anymore regarding this topic & let AG get-on with their proven 'track' of buisness-policy.
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Sep 11 2008, 09:57 AM
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Senior Member
7,842 posts Joined: Sep 2004 From: Pandan Jaya,KL |
QUOTE(drexchan @ Sep 8 2008, 11:18 PM) Haha! Because we have just got a new waiting room, air-conditioned with leather sofa. There will be a TV set too and maybe a PS2. Sure or not? Next time I visit AG, must bring pillow go inside liao.. When work going for 4-5 hours, I can sleep there.. I'm a regular AG customer as well.. I don't see it gave me any problem to me. I like to hang around on AG as well as I can learn something from there and talk co*k with them. Too bad now don't have more time to spend at AG as my class start at 8am till 5.30pm.. I always support AG due for the price and workmanship. This post has been edited by singchaii: Sep 11 2008, 09:57 AM |
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Sep 12 2008, 03:16 AM
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Senior Member
778 posts Joined: Jan 2003 From: Polysiloxanes Boulevard |
QUOTE(drexchan @ Sep 8 2008, 11:18 PM) Haha! Because we have just got a new waiting room, air-conditioned with leather sofa. There will be a TV set too and maybe a PS2. I came down to your place sat in your waiting room with my gf. And then we realized a p*rn flick was on the show. Or maybe it was some B-grade movie. But had I had known I'd come alone to enjoy the hour lol |
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Sep 12 2008, 03:35 AM
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Junior Member
91 posts Joined: Nov 2006 From: EA Autoworks, Aked Esplanad, Bukit Jalil |
No wonder I saw the weird expression of both of you lar.. aduh.. Really sorry.. I didn't know it even when i say "bring your own DVD next time".. I tot both of you were bored.
pss... tell you what, those are felix's DVDs.. |
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Sep 12 2008, 01:12 PM
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Senior Member
3,311 posts Joined: Jan 2003 From: In a pee jay |
woah.... good way to promote ur waiting room with some uh ha movie
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Sep 12 2008, 04:23 PM
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Junior Member
91 posts Joined: Nov 2006 From: EA Autoworks, Aked Esplanad, Bukit Jalil |
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Sep 16 2008, 11:42 AM
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Senior Member
2,702 posts Joined: Dec 2004 From: P8X-86A |
Lol...suddenly this case popping out. I am not siding with anyone. Just hope that no such case in future. One dissatisfied customer spread bad side of the shop to 100 ppl. 10 customer satisfied recommend to 1000 ppl=profit.
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Sep 16 2008, 12:52 PM
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Junior Member
91 posts Joined: Nov 2006 From: EA Autoworks, Aked Esplanad, Bukit Jalil |
THanks to this case, we have been doing good. LOL!
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Sep 16 2008, 12:56 PM
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Junior Member
144 posts Joined: Sep 2008 |
one thing that staff dident learn , is dident learn to respect , OMG where is the customer service ? like that ah customer service ? if like that i go driven motors ports than .. aslo same place but in sri petaling
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Sep 16 2008, 01:09 PM
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Junior Member
91 posts Joined: Nov 2006 From: EA Autoworks, Aked Esplanad, Bukit Jalil |
Have you read through the whole topic?
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Sep 16 2008, 05:30 PM
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Junior Member
458 posts Joined: Nov 2004 |
porn in the waiting room........
luring more customer over lor... |
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Sep 16 2008, 07:27 PM
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Junior Member
144 posts Joined: Sep 2008 |
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