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 Bad Experience at Acc Shop, Automotive Genesis Car Audio & Performan

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eng98
post Sep 7 2008, 03:47 AM

Come and suX me...
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From: In a pee jay

if do business like that.... can't survive.... what kind of shop have good business without potential customer??? there is but very few.... but autogen got alot potential customer.... i guess not all stuff from there is like that(i'm been there once)... but always treat customer with respect.... if u dun understand this meaning... u dun deserve to do sales
eng98
post Sep 9 2008, 12:14 AM

Come and suX me...
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Senior Member
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From: In a pee jay

i'm not bias to any side... i only visit 2 acce. shop.. 1 in aman puri and another in kota damansara( JP enterprise) both attitude are totally diff from drex... they really do know how to do business and understand what customer service stands for. PR is not like how drexchan replys... that is aweful... if somebody2507 said he saw u infront of pc and 2-3 stuff are doing nothing in the shop? den u should u explaine if it doesn't happen like this.. den it would simple for u drex.. coz i see this i really thinking twice to whehter be ur customer or not coz i'm interested in ur boston s60 speakers... if happen like this i rather go kf audio for additional 100 i dun mind if customer service is good

and btw.. i'm been there (autogen) once i think it was last year (if u still remember the 1st customer who use credit card in ur shop and how long we waited just to wait the CC machine to arrive..even that we doesn't care)... only the boss is frendly in my opinion...

This post has been edited by eng98: Sep 9 2008, 12:20 AM
eng98
post Sep 9 2008, 10:56 PM

Come and suX me...
*******
Senior Member
3,311 posts

Joined: Jan 2003
From: In a pee jay

QUOTE(howiechoo @ Sep 9 2008, 02:43 PM)
I don't feel that it's necessary to speak so much as it's just some typical complain. But after reading it, here's some words and it would be my last word in this thread.

For people knows me should know how i doing business. I am not good in talking nor entertaining. The way i talk was straight to the point most of the times. Serious on your car is my priority in dealing. I won't care if you like to be entertained by somebody that only do talking but not performing. If so, you are pleased to contact them and ask him to perform the job for you.

As i promised 1 hour, i will do it within 1 hour if no sudden change of situation. If waiting for 10 minute after the car was parked inside my shop without performing installations, it will actually be our loss for wasting work space. So who wish to wait for the 10 minute if we able to finsh it faster?
(For readers: it's gonna take only 45 minute to install the amp from my experience, thus i am having a 15 minute buffer time to handle other cars and stuff that was already in my shop so we can achieve parellel working situation for faster installations. I said 1 hour to prevent somebody said i break my promise in case i finish it over 45 minute as i was busy with the other 2 car waited from noon till 7.30 at the same time.)

Although i always using my right leg to kick all the balls, but i still has only 2 legs at most..if i using both leg to kick the balls, i would already fall down. If they wanted to blame it on me, it's ok. But i still have 2 legs. I won't lied to you i can perform 2 legs kick at the same time unlike others.

Happy icing... smile.gif
*
this explanation is enough lor... becoz they(AG stuff) did finish my frens installation quite fast.... if customer cannot wait den no choice also lor... that wan his problem jor... this explaination clear alot ppl mind leh lol...

This post has been edited by eng98: Sep 9 2008, 10:58 PM
eng98
post Sep 12 2008, 01:12 PM

Come and suX me...
*******
Senior Member
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Joined: Jan 2003
From: In a pee jay

woah.... good way to promote ur waiting room with some uh ha movie tongue.gif

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