I recently went to Singapore and bought tickets but it seems there is no big point earned on AirAsia ticket only on bigpay spending? Meaning you only get once big point on AA ticket RM20=1BP

AFAIK, not all AA tickets entitled Big point. Those Economy promo ticket should be excluded.
The Big points only will be credited into your account 1-2 days after you took the flight.
You can check your Big point summary in your account, if your flight ticket not entitled for Big point then will be shown as 0.

can, tried before no issue

No wonder there was a tabulation showing 0 point entitled after my transaction make in AA apps.

Thanks

If the cashier ask is this a debit card or credit card ? What should be the answer? Any different if they select credit/debit on the terminal machine?

tell them it's a prepaid card
for those who use Visa/MC for all transactions , it makes no difference
but some use MyDebit for debit cards and Visa/MC for credit cards, they need to choose which one to route
if they don't understand (many won't) then tell them it's credit card

tell them it is debit card.

for some government agency, they only receive the card which got money inside and they call it debit card.

they dont understand what is prepaid card. however, they use debit card terminal for bigpay prepaid card, it can go through.

i use it SSPN counter before.

I top up RM36 in my account but I didn’t receive the RM10 refund, does it take a few days for it to be reflected in my account?

what is that refund?

The RM10 refund with minimum RM20 top up

Since when there is RM10 refund for RM20 top up?? There is no such thing

friend, are you in the correct thread?

No refund but there are referal reward RM10 if you key in referal code when you sign up

It’s stated in the fees and charges section,

Joining Fee

RM10.00 refundable upon a minimum top-up of RM20.00

This is regarding BigPay, right?

Yes, I input my friend’s code

This post has been edited by Carlo J: Jul 20 2018, 10:16 PM

so you mean the referral bonus. Just give it some time and it should be reflected

once you receive the card and activate, then you will see everything, included the referral bonus that you signed up from, just above the RM20 top up

I have question on refund amount.

so i notice if we made payment let say not go through, its will be shown in our app but the amount will crossed (so no money went out)

how bout for refund process? i made payment via lazada, item got cancelled so refund was made. been waiting for almost 2 weeks not realize the amount made is being crossed again, but how do we know the money is returned back to us?

try to download the analytical in excel but i cannot cope with the calculation.
because in credit card statement it will be shown debit, and later date credited back in case of refund.

Some info for you... these are my refund, after 3 weeks due to fraud cases..



Attached thumbnail(s)

there is two type of cross, you dont count "not through cross", but for refund one, you need to minus the one in solid black and add up the cross value in latter date.

Care to clarify how the fraud occurs?