once you receive the card and activate, then you will see everything, included the referral bonus that you signed up from, just above the RM20 top up

I just activated my card today, but the refund isn’t reflected, do I need to wait for 1-2 working days?

I just activated my card today, but the refund isn’t reflected, do I need to wait for 1-2 working days?

The RM10 refund with minimum RM20 top up

1} not refund, it's a bonus credit.

2) reflected immediately for both parties immediately after you activated your card.

assuming you enter the referral code correctly, you can try asking bp directly via calls, fb, bp forum, or PM bp rep here.

oh, maybe you activate from those referral code shown in their facebook as too many spammers nowadays and maybe they block their code.
you may ask the CS to grant you a bonus or else threathen them to cancel the card.

Don’t use the word Refund. It confuses people

It’s called Referral Reward

I use refund because it was stated under fees and charges

thanks for pointing that out! It's worded as such that's confuses ppl indeed.

AFAIK, there is Joining Fee of RM10, however, currently it's waived. since RM20 min 1st reload is mandatory, dont know why it's linked with Joining Fee instead  :confused:
BigPayJonathan, why is this stated/worded as such? 

Joining Fee
RM10.00 refundable upon a minimum top-up of RM20.00

Source

from that, I understand that there is a joining fee of rm10, that would have been refunded once u topup rm20.

imo, the word "refund" doesnt reflect the actual "behavior".

i see a refund as such:

1) register card (+referral code)
2) charged rm10 joining fee
3) topup rm20, 1st reload
4) refunded rm10 joining fee
5) activate card
6) get rm10 referral fee/bonus.
essentially, the Joining Fee is literally "waived" without being charged at the first place, hence no refund is done/seen..... unless this is performed backend, even that so it confuses end-user because user is expecting a "refund" of RM10!

lol maybe immediate refund but yes agree with u, it's more like waived

To all of you who are using or intend to use this BigPayMe Prepaid MasterCard overseas or in foreign currency. Kindly take note that the exchange rate you see on the app right after a transaction is posted is NOT the final exchange rate. You may only see the final exchange rate only the status of that particular transaction is changed from “pending” to “settled”.

I just realized when I noticed the balance in my BigPayMe app has been steadily declined over the last few days even though i had not use the card after I came back from overseas last Saturday.

when spending overseas I do get instant updates on currency conversion in the apps. But I noticed, those instant updates don't seem to be the final definitive conversion rates. It seems after some days, they will change the figure to a more definitive ones.

do any know if utilities spending entitle to big point?

thanks for pointing that out! It's worded as such that's confuses ppl indeed.

AFAIK, there is Joining Fee of RM10, however, currently it's waived. since RM20 min 1st reload is mandatory, dont know why it's linked with Joining Fee instead  :confused:
BigPayJonathan, why is this stated/worded as such? 

Joining Fee
RM10.00 refundable upon a minimum top-up of RM20.00


Source

from that, I understand that there is a joining fee of rm10, that would have been refunded once u topup rm20.