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Prepaid Cards BigPay (with Mobile Application) V1, Prepaid MasterCard - CashBack & BigPoint

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willonsk
post Jun 19 2018, 11:46 AM

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QUOTE(MGM @ Jun 19 2018, 11:03 AM)
So when we are shown the additional charges while conducting the withdrawal we can still abort the transaction?
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yes, you may cancel the withdrawal if you dont agree with the charges.

Its same function as MEPS while u have ATM withdrawal from other banks' machines. They will remind about the GIRO charges before cash out.
fruitie
post Jun 19 2018, 11:46 AM

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QUOTE(willonsk @ Jun 19 2018, 11:43 AM)
anyone tried BigPay in Tabao.com ?

Ytd i did a purchase thru Tabao with my BigPay
The bill amount is RMB 705 , but i found that the BigPay charged me RMB 727.
Is it the charges from Tabao or BigPay, any idea for this ?
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Taobao?

Err.. If you use credit card/debit card, you will need to pay additional 3%, you actually will see RMB 727 before you put in CVV. smile.gif
It is from Taobao not Big Pay.
skty
post Jun 19 2018, 11:55 AM

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QUOTE(monoikhwan @ Jun 19 2018, 04:45 AM)
do you mean supplementary card?
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No. Let’s say you have your own BIGPAY card and your wife also got her own BIGPAY card.
Can both cards share the same BIG account so all BUG point credited into the same account for BIG point accumulation? Anyone did this before?
cybpsych
post Jun 19 2018, 12:01 PM

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QUOTE(skty @ Jun 19 2018, 11:55 AM)
No. Let’s say you have your own BIGPAY card and your wife also got her own BIGPAY card.
Can both cards share the same BIG account so all BUG point credited into the same account for BIG point accumulation? Anyone did this before?
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question is, can 1 email address used multiple times for bigpay application?

from bigpay faq:

What if am already a AirAsia BIG member? Can I still collect points on the BigPay Card?
Yes. As long as your AirAsia BIG member ID is linked to the email address you used to sign up / log-in to the BigPay app you will earn AirAsia Big loyalty points

tan_aniki
post Jun 19 2018, 12:13 PM

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QUOTE(skty @ Jun 19 2018, 11:55 AM)
No. Let’s say you have your own BIGPAY card and your wife also got her own BIGPAY card.
Can both cards share the same BIG account so all BUG point credited into the same account for BIG point accumulation? Anyone did this before?
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I don't think so, because the AirAsia Big reward is according to the account name, for example buying tickets with other name not entitled to Big Points.
So for different Bigpay account name, it won't allow you to tie to different Big account name.
Anyway you can try as after you enter the Big account, they got a team to verify before it shown up in your Bigpay apps.
LostAndFound
post Jun 19 2018, 12:22 PM

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QUOTE(LostAndFound @ Jun 15 2018, 11:37 AM)
Am in Scotland, the car rental wouldn't accept prepaid cards (including this BigPay card) for their security deposit (reversible). I think should be SOP that CC required in this instance, so I used another card. Next few days will be able to report what sort of exchange rates I'm getting.
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Last few days of transactions at various places in Scotland have been settled at MYR10 = GBP1.89. Current xe.com rate is 1.8862, bloomberg is 1.8849.

Exchange rate on this is really good. However can't use pin anywhere here, it's just signature everywhere as their terminals can't seem to accept my pin. Some cashiers ask for my ID, which is funny since the card doesn't have my name....
sendohz
post Jun 19 2018, 12:30 PM

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QUOTE(ClarenceT @ Jun 19 2018, 10:55 AM)
Will I get charged for overseas ATM withdrawal?
Our mission is to encourage cashless spend with our widely accepted card, but we understand that sometimes you just need cash abroad. For this reason, you can withdraw cash abroad at any ATM that with a Mastercard logo for RM10 per withdrawal. Unlike other cards, we are waiving the 2% of the withdrawal amount until further notice.

It’s also important to note that certain ATMs may charge you on top of the RM10. This amount will typically be shown while conducting the withdrawal.
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QUOTE(MGM @ Jun 19 2018, 11:03 AM)
So when we are shown the additional charges while conducting the withdrawal we can still abort the transaction?
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For my case it's free withdrawal from oversea bank withdrawal. It's stated free which is why i went and withdraw at that time without thinking much.
Will try to upload when i'm available later of the day.
sendohz
post Jun 19 2018, 12:32 PM

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QUOTE(LostAndFound @ Jun 19 2018, 12:22 PM)
Last few days of transactions at various places in Scotland have been settled at MYR10 = GBP1.89. Current xe.com rate is 1.8862, bloomberg is 1.8849.

Exchange rate on this is really good. However can't use pin anywhere here, it's just signature everywhere as their terminals can't seem to accept my pin. Some cashiers ask for my ID, which is funny since the card doesn't have my name....
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Yes. My withdrawal in Edinburg is quite attractive if i remove the mark up %.

ACcording to xe.com it was 5.30x and my withdrawal is like 5.29x after removing the mark up rate.
stargate8
post Jun 19 2018, 12:51 PM

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sigh yesterday one of my rm100 top up not reflect in bigpay app, now i need to wait for PBQM card to reflect the payment so that i can screenshot send to bigpay support

anyone having same issue? how or how long does it takes to get bigpay to resolve?
SzeMeng76
post Jun 19 2018, 01:22 PM

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QUOTE(stargate8 @ Jun 19 2018, 12:51 PM)
sigh yesterday one of my rm100 top up not reflect in bigpay app, now i need to wait for PBQM card to reflect the payment so that i can screenshot send to bigpay support

anyone having same issue? how or how long does it takes to get bigpay to resolve?
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So weird. I just top up with my PBQM just now. It reflected instantly.
willonsk
post Jun 19 2018, 03:13 PM

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QUOTE(stargate8 @ Jun 19 2018, 12:51 PM)
sigh yesterday one of my rm100 top up not reflect in bigpay app, now i need to wait for PBQM card to reflect the payment so that i can screenshot send to bigpay support

anyone having same issue? how or how long does it takes to get bigpay to resolve?
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i top up with citibank card ytd, it also reflected instantly
mamamia
post Jun 19 2018, 05:13 PM

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QUOTE(stargate8 @ Jun 19 2018, 12:51 PM)
sigh yesterday one of my rm100 top up not reflect in bigpay app, now i need to wait for PBQM card to reflect the payment so that i can screenshot send to bigpay support

anyone having same issue? how or how long does it takes to get bigpay to resolve?
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No need to wait for PBB to charge u, u just need to lodge complaint to BigPay..

For my case, i give them the screenshot of my OTP received showing the time n card last 4 digit. n next day Bigpay do back end top up..

Happened to me last week.
Chinus
post Jun 19 2018, 05:23 PM

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Any1 of you facing issue adding BigPay Card in Shopee ??
chrischiang
post Jun 19 2018, 05:24 PM

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QUOTE(Chinus @ Jun 19 2018, 05:23 PM)
Any1 of you facing issue adding BigPay Card in Shopee ??
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bro use the search feature..

some have issue.. some no... some tried a couple times and its works...
Chinus
post Jun 19 2018, 05:24 PM

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QUOTE(chrischiang @ Jun 19 2018, 05:24 PM)
bro use the search feature..

some have issue.. some no... some tried a couple times and its works...
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Thank you bro, will keep on trying
Can't use the search feature, as [https://forum.lowyat.net/topic/589707/all] showed latest only up to year 2016.
Got other way to use search feature in this topic show from 1st page to latest page?

This post has been edited by Chinus: Jun 19 2018, 05:27 PM
chrischiang
post Jun 19 2018, 05:30 PM

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QUOTE(Chinus @ Jun 19 2018, 05:24 PM)
Thank you bro, will keep on trying
Can't use the search feature, as [https://forum.lowyat.net/topic/589707/all] showed latest only up to year 2016.
Got other way to use search feature in this topic show from 1st page to latest page?
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There you go
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Chinus
post Jun 19 2018, 05:32 PM

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QUOTE(chrischiang @ Jun 19 2018, 05:30 PM)
There you go
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Tqtq rclxm9.gif
cyyang
post Jun 19 2018, 05:34 PM

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Guys. This is the reply I received today after enquiring about several failed attempts on shopee purchase few days ago. I did, however, make one successful transaction 10 days ago. I guess they stop accepting it for now?

Greetings from Shopee.

Kindly be informed that as per checking with our relevant team, we do not accept BigPay prepaid mastercard. Therefore, I strongly suggest you to make the purchases using other payment method or other card. Hope this clarifies, for further assistance do not hesitate to contact us.
Thank you for using Shopee!

Warmest Regards,
Loshini
Shopee Team
stargate8
post Jun 19 2018, 06:10 PM

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QUOTE(mamamia @ Jun 19 2018, 05:13 PM)
No need to wait for PBB to charge u, u just need to lodge complaint to BigPay..

For my case, i give them the screenshot of my OTP received showing the time n card last 4 digit. n next day Bigpay do back end top up..

Happened to me last week.
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Thanks for the info. I resend another email to support@bigpayme.com attached with SMS screenshot.


update: after email sent at 606pm, i checked my bigpay app, finally received RM100, it was received at 601pm tpday, hmm it shows as refund though, and 2 big points not given doh.gif

just noticed can't capture screen of bigpay app, DRM protected, lol

This post has been edited by stargate8: Jun 19 2018, 06:25 PM
PsychoJoe
post Jun 19 2018, 07:41 PM

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Not being able to screenshot the bigpay app makes it a pain to report issues... Previously I used a friend's device to take a photo of the screen lol.

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