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Prepaid Cards BigPay (with Mobile Application) V1, Prepaid MasterCard - CashBack & BigPoint

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skty
post May 23 2018, 12:05 PM

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app show card been delivered since 19 May but until now haven't receive the card.

Already call to make complaint and they will proceed with card replacement. Need to wait another one week again.... sigh...
skty
post May 29 2018, 11:20 PM

There is only one thing I know. That is I know nothing.
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Applied for bigpay 2 weeks ago.
Called up last week Wednesday to inform havent get card so they proceed to replace the card and resend. Then i tell them to change the delivery address to my home since the delivery only drop off mailbox. Took them until yesterday only manage to approve the address change and until now my card havent reach me.
Anyone know anyway to topup the card even without getting the card yet? Should i click “received my card” even without receive it yet so i can top up the card?
My MBB Barcelona quota for this month havent touch yet so want to use it to top up bigpay lol
skty
post May 30 2018, 06:55 PM

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bigpay can use to pay bills at uob payonline?

anyone tried with success?

thanks.
skty
post Jun 8 2018, 09:27 PM

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anyone tried to use AmBank TRUE VISA Credit Card to top up BigPay before? Got rebate?
skty
post Jun 10 2018, 07:31 PM

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hi bro and sis, I saw before in this thread about public bank visa signature and quantum card top up 2x RM100 or 2x RM500 in BigPay is eligigble for the “PB Cash Back 4 U” Promotion.

but I saw someone posted before that this only got rebate in recent weeks. Previous weeks the top up not counted for the promotion.

anyone can verify this? Because tomorrow is monday so I want to top up my new BigPay card using those public bank cards.

many thanks in advance.
skty
post Jun 11 2018, 01:23 PM

There is only one thing I know. That is I know nothing.
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QUOTE(menime123 @ Jun 11 2018, 12:26 PM)
Checked mailbox everyday. Also dont have. Try calling Citylink useless. No one picks up.
Try using their website tracking also results into error.

Im gonna just ask Big to reissue a new card for me.
*
hope u don't face the same problem with me.
waited for nearly one month for the replacement card.
most important of all, you need to make sure they have START print your new replacement card.
many time I call up and they told me they will request for replacement card but at the end they waited to see the original card got send to you or not.
THEY CHEATED
skty
post Jun 12 2018, 02:14 PM

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QUOTE(lipfung @ Jun 12 2018, 02:10 PM)
Any idea on how to link my Big Membership to Big pay app ?
I've clicked "skip" at the initial setup and couldn't find anywhere to link that.
*
on the "home" tab, swipe to left at the "current balance" section.
skty
post Jun 14 2018, 04:11 PM

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QUOTE(stranger88 @ Jun 14 2018, 03:52 PM)
if i topup to bigpay using my standard chartered just one card, then pay my bill using payonline.com.my, means i can get cashback from justone + bigpoints from bigpay? Am I correct?
*
yes
skty
post Jun 19 2018, 04:19 AM

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Has anyone tried before this:

Got two BigPay cards under different card holder name but use the same BIG account to collect BIG point?
skty
post Jun 19 2018, 11:55 AM

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QUOTE(monoikhwan @ Jun 19 2018, 04:45 AM)
do you mean supplementary card?
*
No. Let’s say you have your own BIGPAY card and your wife also got her own BIGPAY card.
Can both cards share the same BIG account so all BUG point credited into the same account for BIG point accumulation? Anyone did this before?
skty
post Jun 27 2018, 06:21 PM

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so the real difference between those cards:

• OCBC Titatnium (1%) - the 1% no monthly cap
• HL Essential (0.6%, 1% unlimted) - the 1% no monthly cap but only have 0.6% for the first RM5000 spending.
• HL Fortune (1%+bonus=max 2.22% CB) - the 1% got monthly cap RM50
skty
post Jun 28 2018, 09:52 AM

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QUOTE(tan_aniki @ Jun 28 2018, 06:54 AM)
Added bracket for the best CB rate vs yearly spending.
*
hi bro, how u get the yearly spending for OCBC Titanium and HL Essential as both is unlimited 1% right?

for me, OCBC Titanium is better because the first RM5000 is still 1%.
skty
post Jun 28 2018, 09:58 AM

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QUOTE(tan_aniki @ Jun 28 2018, 09:56 AM)
OCBC Titanium is only for online and overseas spending, others only 0.1%
HLB Essential is everything except some in their TnC.
For less than RM240k, HLB Fortune with over 1% upto 2.22% max out at RM108k yearly spending on everything except some in TnC.
*
ya. I mean the "over RM240k per year" vs "over RM264k per year"
skty
post Jun 28 2018, 10:08 AM

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QUOTE(tan_aniki @ Jun 28 2018, 10:03 AM)
RM264k is calculate based on 1st RM5000 is 0.6% CB which is only RM30.
RM264k/12 = RM22k, therefore the remaining RM17k got CB RM170.
So means the monthly CB is RM200, yearly RM2400
HLB Fortune will get you RM2400 when you spend up to RM108k per year to get RM50 X 12 + RM1800 (Bonus) = RM2400.
RM2400/RM240k = 1%, after that will be less than 1%. (if you don't count the FD on Real Cash)
So OCBC Titanium and HLB Essential got unlimited 1% will break that limit.
*
wow. nice.
now I get it, you are comparing with the HL Fortune.
thanks.
skty
post Jun 28 2018, 10:09 AM

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QUOTE(celaw @ Jun 28 2018, 10:07 AM)
I prefer look at more supp card (separate statement) for PBB VS (6%) & Quantum MC (5%)

and Principal Card for SCB JustOne (3.4%), SCB Gold (3.33%). biggrin.gif
*
you have limited family member for supp. biggrin.gif
skty
post Jun 28 2018, 10:32 AM

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QUOTE(LostAndFound @ Jun 28 2018, 10:09 AM)
How many people actually spend 240k annually? That's 20k per month...
*
those cards are for ppl who have way to retrieve back the money spent and earn the cashback
don't need to argue much. biggrin.gif
skty
post Jul 2 2018, 05:19 PM

There is only one thing I know. That is I know nothing.
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BigPayJonathan I have very bad experience with BigPay customer service ever since I request for replacement card due to I didn't receive the card that was supposedly arrived many weeks ago. I been calling and calling customer service every single day and I keep getting the answer of "your replacement card is in process / in printing". Until one day I spoke to Mr. Jude which is also from BigPay customer service, and you know what, he told me that my request for replacement card HAS NOT been submitted yet. Very TRUE indeed those answer that I get previously yawn.gif

Luckily I actually spoke to Mr. Jude who is responsible enough to follow up my case and I eventually get my card after 4 weeks since my registration. That bad experience aside, I tried to call BigPay customer service today, waited for more than 30 minutes and nobody answer/attend to me. thumbup.gif

Now since you are here. Please tell me:

Can one AirAsia BIG account been used for two or more BigPay account? Meaning if my girlfriend and I each got one BigPay account, can we share one AirAsia BIG account so the BIG points earned from both cards expenses will be credited into one AirAsia BIG account?

This post has been edited by skty: Jul 2 2018, 05:30 PM
skty
post Jul 2 2018, 06:00 PM

There is only one thing I know. That is I know nothing.
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QUOTE(BigPayJonathan @ Jul 2 2018, 05:40 PM)
What happened to you isn't ok at all and we're taking full responsibility for the answers that are given to our customers, from call center to social media - and even on this forum. There are a few reasons why a card might not be delivered in time or to the correct address, but the information we provide to our customers is something we have full control over. You probably don't care anymore but yeah, we've taken A LOT of steps to streamline our processes. It'll take a bit of time to be 100% consistent, but I'm confident we'll get there smile.gif

With regards to your question: no, one BIG Loyalty account can only be linked to one BigPay account.
*
thank you for the answer. icon_idea.gif
skty
post Jul 4 2018, 11:12 AM

There is only one thing I know. That is I know nothing.
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QUOTE(cybpsych @ Jul 4 2018, 09:09 AM)
new app revision

topup via ebanking. I guess fpx.

bug on the page display. unable to resize once bank page loaded.
*
does that mean no more credit card top up option?
skty
post Jul 4 2018, 11:15 AM

There is only one thing I know. That is I know nothing.
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QUOTE(stargate8 @ Jul 4 2018, 11:14 AM)
still can top up using credit card
*
thanks bro
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