Astro Version 13A, All about Astro Malaysia offerings
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 Apr 30 2018, 05:13 PM, updated 2w ago
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#1
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All Stars
48,418 posts Joined: Sep 2014 From: REality 
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LINK to V13 https://forum.lowyat.net/topic/4156566 Walk in Branches https://www.astro.com.my/contactus/locatebranches.aspx https://www.facebook.com/Astro https://twitter.com/astroonline feedback - Online Form > https://www.astro.com.my/contactus/form.aspx Channel listing & Lineups http://whatson.astro.com.my/channels 2021 offer LINK JoshHD  This post has been edited by nexona88: Dec 20 2024, 09:12 AM doubleM2 liked this post
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Apr 30 2018, 05:13 PM
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#2
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All Stars
48,418 posts Joined: Sep 2014 From: REality
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CREDITS TO
joshhd Astro One Packs - Subscription Rate Card (Dec 2024) Packs  Channel List  No more Korean, Horror and Indonesian Favourites Since the channels of these addons already included in Astro One's lowest pack (which is Entertainment Pack), hence these addons don't exist in Astro One's world anymore. If you're not on any Astro One packs, and being separately charged for it (because you subscribed them long time ago), then you will continue to pay for it even though now you can enjoy all those channels for free, until you call customer service and tell them to remove it. Read more about their Astro Big Thank You campaign here: https://forum.lowyat.net/index.php?showtopi...#entry110872977 No more Disney+ Hotstar Basic 3 months Now can only subscribe on a monthly basis, no more 3 months options. If you're subscribed to it, and being charged for it, you will continue to pay for it. 24 months contract only; no such thing as auto contract renewal After the initial 24 months contract period ends, you will no longer have contract, just like how a "24 months contract" rule works. No more "auto contract renewal" nonsense. Those are history already. Epic Pack includes 1 Multiroom Smart TV by default If you go for on Epic Pack, you don't need to add on Multiroom (Smart TV) separately anymore, as it is included by default. Legacy pack customers is now allowed to add Multiroom This post has been edited by nexona88: Dec 9 2024, 01:36 PM |
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Apr 30 2018, 05:13 PM
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#3
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All Stars
48,418 posts Joined: Sep 2014 From: REality
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Astro’s Big Thank You  https://promotions.astro.com.my/details/big-thank-you Added on Astro wants to give a big 'thank you' to its customers who are still subscribing to their service by announcing these three offers:
Who is eligible and not eligible to get what? Not every Astro customer will benefit from all of the 3 offers mentioned earlier, as it depends on the pack you currently subscribed to.
How do I know if I’m on the legacy pack or the new pack? Here’s some examples for your reference:
if you're not sure what pack you're currently on, you can check it on My Astro app, or refer to your Astro bill (page no. 3). Added on 1a) Up to 18 channels for free Note: To prevent confusion, if you are not eligible for this 18 channels (e.g. "Family" pack), please skip to the point 1b). If you are an eligible Astro customer, you can now enjoy their "gift" to you of up to 18 channels listed below. Do note that this is permanent, not temporary, and they have automatically include 18 channels into your subscription, with no strings attached whatsoever. That's why they called it "Big Thank You" 
You might have noticed that you could already view some or all of the channels listed above, even before they open up the channels as part of the campaign on 28 Nov 2024. This is because your existing Astro subscription may have already included some or all of the channels. Since Astro has standardised its channel offerings by making the 18 channels available to all eligible customers, this will likely benefit more to those who had not subscribed to the corresponding channels prior to the campaign. For those who subscribed to a pack where the particular addon is already bundled/included (e.g. you’re currently subscribed to a pack that already includes Korean, such as Super Pack or Entertainment Pack), then it’s either you just accept as-is and continue paying as usual, or you downgrade to a cheaper pack that still includes the channels and apps you need (then you get a new 24-month contract). Nothing much you can do about it. By subscribing to Astro, you are deemed consent to their Subscription Terms. According to Clause 6 (2), they have the right to change whatever business rules they like as they see fit. https://product.astro.com.my/general-terms-...tro-subscribers Double check your Astro bill to see if you’re still subscribed to those addons that are now “free” If you look at your Astro bill (page no. 3) and you see the relevant addons is being charged (e.g. you’ve been paying Korean add-on for ~RM10/month, and now you know that Korean supposed to be free for you & the majority of the customers), then you should contact Astro customer service, and tell them to remove the relevant add-ons (e.g. Korean) from your subscription. If you don’t contact customer service to remove the relevant add-ons, then it is good news for Astro because you will continue to pay for those add-ons. I’m sure you wouldn’t want to pay for something that can get for free, right? No automatic bill adjustments whatsoever If you're expecting them to be kind enough to automatically remove those paid addons (that are now free) from your subscription because of this campaign, that's where you're wrong. There won’t be any automatic bill adjustment here. Astro had to do this to ensure that it doesn’t drastically impact the company revenue (refer company’s financial performance). Addons that are safe to remove (or nothing to remove) Provided if you’re eligible for the free 18 channels, then here’s a list where removing these chargeable addons (see below) from your bill will not affect your access to your other channels. But as usual, a one-time RM10 switching fee will apply due to a reduction in your monthly fee.
If you’re currently on the new pack that has 1x Asian Favourites mandatory selection (e.g. Entertainment Pack), and you previously selected (or unknowingly selected) Indonesian Favourites, I’d suggest you switch to another Asian Favourites, which is free of charge and you’d get something extra. There’s only 2 remaining available Asian Favourites today, which is Indian Favourites and Viu Premium. There won’t be RM10 switching fee for this Asian Favourites change. You can perform the switch easily via My Astro app. Addons that are not safe to remove Not all addons are “safe to remove”. Depending on your pack, if you’re able to remove these addons listed below, you will lose access to some of your existing channels and even apps.
1b) “Family” pack customers aren’t eligible to enjoy the 18 channels; gets only 2 free channel previews until 31 Jan 2025 Regardless of your monthly subscription fee, as long your Astro bill page no. 3 stated "Family", such as Family Lite/Extra/Special/Chinese Family/or something like Family+2Mini+Sp+Dy+Mv, then this free 18 channels is not applicable to you. Instead, you’d only get a temporary free preview of these 2 channels until 31 Jan 2025: tvN (CH395) and Astro Showcase (CH413). On Demand content from tvN and Astro Showcase are not included in this free preview. On the bright side, it is better than nothing.  Added on 2) Free Ulti/Ultra Box upgrade Still using the HD box or PVR box? Ready to upgrade to Astro’s current box model of Ulti Box or Ultra Box? Now you have the opportunity to swap it for free, and a no-contract option is also available (mostly applicable for Plug & Play).
You can upgrade your box via the My Astro app. Do note that the default “Your installation method” selection will be ‘Plug & Play’. If you want to continue using a satellite dish to receive Astro channels on your new Ulti/Ultra Box, remember to choose the ‘Standard’ option. However, if you encounter difficulties upgrading your box using the My Astro app (e.g. upgrade option isn’t there), there are other alternatives to do it:
Added on 3) Free 1x Astro First movie You are eligible to redeem 1 Astro First movie for free, if you’re currently on one of these packs:
Redeem the movie through the Rewards section in My Astro app only! To redeem the free Astro First movie, you can only do it through My Astro mobile app under the “Rewards” tab, and nowhere else.
You might find that the list of eligible free movies redemption appears boring and unappealing to you now. I’m not surprised about this, because movies that high likely appealing for many to redeem, means Astro need to bear more costs. So, you’re stuck at whatever movies they’d offer you for free redemption only. You can only redeem ONCE, so don’t rush Customers who eligible for free movie redemption, are entitled to redeem one movie / one time only. And bear in mind, its movie listing will change from time to time. The free movie redemption is set to end on 31 Jan 2025, so you don’t need to rush to redeem it as soon as possible. You will be charged as usual if you do it wrongly If you rent Astro First movies in these touchpoints:
This post has been edited by nexona88: Dec 10 2024, 08:31 PM doubleM2 liked this post
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Apr 30 2018, 06:00 PM
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#4
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Senior Member
1,510 posts Joined: Oct 2016 From: Celcom Internet 4G × Malaysia
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Congrats on new tered...
 Btw, another boring month with astro. No new offer except hype with world cup...  |
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Apr 30 2018, 09:03 PM
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#5
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Senior Member
6,103 posts Joined: Apr 2009 From: Marang, Terengganu  
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The question is, will astro be ready to get 2020 Olympic in 4K?  doubleM2 liked this post
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Apr 30 2018, 11:05 PM
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#6
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All Stars
48,418 posts Joined: Sep 2014 From: REality
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QUOTE(Qash-M @ Apr 30 2018, 09:03 PM) The question is, will astro be ready to get 2020 Olympic in 4K? highly possible   |
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May 1 2018, 08:47 PM
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#7
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Senior Member
1,510 posts Joined: Oct 2016 From: Celcom Internet 4G × Malaysia
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I notice astro put ads on ONE HD channel.
Just now watching there is susu tin, kfc, etc ads & after that drama continue. If ONE HD channel take ads break. There is some popup like Now Back( drama title). Well..... |
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May 1 2018, 11:38 PM
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#8
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Senior Member
7,791 posts Joined: Dec 2014 From: Malaysia
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QUOTE(Qash-M @ Apr 30 2018, 09:03 PM) The question is, will astro be ready to get 2020 Olympic in 4K? Based on how many Measat ku band transponders they own now, yes they can. But we did not get any news/info whether is Astro currently conducting internal/private testing on UHD broadcast or not... But as for Measat satellite company, that one no need to say... They've been broadcasting/providing UHD channels on their Measat 3/3a C band satellite since few years ago. Technically, if Measat can, why Astro can't? It's just a matter that when they want to offer UHD services to customers only... Time will tell. |
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May 1 2018, 11:41 PM
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#9
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Senior Member
7,791 posts Joined: Dec 2014 From: Malaysia
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QUOTE(Anime in HD @ May 1 2018, 08:47 PM) I notice astro put ads on ONE HD channel. Astro will slot in ads to almost every channels, after removing irrelevant ads or ads that does not benefit Astro from the original channel source. So it's not just One HD. Just now watching there is susu tin, kfc, etc ads & after that drama continue. If ONE HD channel take ads break. There is some popup like Now Back( drama title). Well..... That is why Astro delay 3-5 mins from original channel feed. Some even 10 mins. 2 mins for news channel. e.g. Programme promo/advertisement said that the programme will starts at 9.00pm, but the programme starts at 9.05pm on Astro (according to EPG), or 9.03pm on some SD channels. Now you know why. doubleM2 liked this post
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May 2 2018, 11:35 AM
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All Stars
48,418 posts Joined: Sep 2014 From: REality
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QUOTE(Anime in HD @ May 1 2018, 08:47 PM) I notice astro put ads on ONE HD channel. Only channels don't have ads is the "premium" one..Just now watching there is susu tin, kfc, etc ads & after that drama continue. If ONE HD channel take ads break. There is some popup like Now Back( drama title). Well..... ABO, First & Best 😑 From start to end the movie. No break 💪 This post has been edited by nexona88: May 2 2018, 11:35 AM |
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May 2 2018, 01:12 PM
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Junior Member
159 posts Joined: Mar 2008
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Is this the continuation of Version 13?
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May 2 2018, 06:36 PM
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All Stars
48,418 posts Joined: Sep 2014 From: REality
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QUOTE(Harapan @ May 2 2018, 01:12 PM) Is this the continuation of Version 13? Yes..As the version 13 locked by lowyat moderators.... |
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May 4 2018, 11:24 AM
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Senior Member
4,167 posts Joined: Mar 2012 From: Kuala Lumpur   
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Oh? I though no more astro thread and move to Njoi thread already..
 Anyway, welcome back..  |
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May 4 2018, 11:28 AM
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Senior Member
4,167 posts Joined: Mar 2012 From: Kuala Lumpur
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QUOTE(nexona88 @ May 2 2018, 11:35 AM) Only channels don't have ads is the "premium" one.. 0% no ads for ABO, First & BestABO, First & Best 😑 From start to end the movie. No break 💪 30% ads for HBO, Cinemax, Fox Movies (with family + Actions) Majority 60% ads for the rest of channels. 100% ads for Go Shop |
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May 4 2018, 12:52 PM
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All Stars
48,418 posts Joined: Sep 2014 From: REality
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QUOTE(JuneResources @ May 4 2018, 11:28 AM) 0% no ads for ABO, First & Best Actually those movie channel also no break.. U watch the movie uninterrupted...30% ads for HBO, Cinemax, Fox Movies (with family + Actions) Majority 60% ads for the rest of channels. 100% ads for Go Shop After movie finish only have ads 😎 |
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May 4 2018, 12:53 PM
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All Stars
48,418 posts Joined: Sep 2014 From: REality
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QUOTE(Farah DD @ May 4 2018, 12:17 PM) asro is boring as keep repeating the same things hahaha Agreed..But the channels is from content providers... Astro just carry them only, unless u talking about those in house channels.. Then yeah, same situation too... |
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May 4 2018, 03:18 PM
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All Stars
48,418 posts Joined: Sep 2014 From: REality
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QUOTE(Farah DD @ May 4 2018, 02:21 PM) even astro just carry them only, they should come with initiative to improve their service. Well it kinda hard..Because of monopoly... Soon it would change.. As rival Ansa broadcast would coming soon 💪 |
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May 4 2018, 03:47 PM
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#18
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Senior Member
6,103 posts Joined: Apr 2009 From: Marang, Terengganu
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http://www.astroawani.com/berita-hiburan/s...ia-astro-174361
meh also http://www.televisionpost.com/astro-partne...l-boo-in-asean/ This post has been edited by Qash-M: May 4 2018, 03:51 PM |
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May 4 2018, 04:58 PM
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Senior Member
1,510 posts Joined: Oct 2016 From: Celcom Internet 4G × Malaysia
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QUOTE(Qash-M @ May 4 2018, 03:47 PM) http://www.astroawani.com/berita-hiburan/s...ia-astro-174361 Can they just launch Nat Geo Wild HD or Gem channel.meh also http://www.televisionpost.com/astro-partne...l-boo-in-asean/ Atleast, has some variety content. Nowadays, astro more looking to get more money instead entertain their customer....  |
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May 4 2018, 08:39 PM
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Senior Member
1,217 posts Joined: Apr 2012
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QUOTE(Qash-M @ May 4 2018, 04:47 PM) http://www.astroawani.com/berita-hiburan/s...ia-astro-174361 Boo...as its name suggest. Received a call from telemarketer promoting that channel. So desperate to sell.meh also http://www.televisionpost.com/astro-partne...l-boo-in-asean/ |
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