QUOTE(fruitie @ Sep 10 2025, 09:53 PM)
If you have no issue with TM, you won’t have issue with Maxis too. I’m using both TM and Maxis, no problem at all. Three years with Maxis and still counting, not once Maxis is called to fix anything.
QUOTE(kwss @ Sep 10 2025, 09:43 PM)
Let me offer you another perspective.
Fiber cut upstream of the optical splitter will affect the whole area.
It's not possible the whole affected area has no Unifi user.
So in a way you will still get 24 hours repair.
Let's be honest, 99.7% uptime guarantee is very damn good for a home account. Just use mobile data in the meantime.
So this whole non-TM telco on TM infra == unreliable story is overblown in my opinion. Sometimes I feel it's made up just to discourage people from using other telco.
While this is true, I am still quite old fashioned and appreciate the interaction with the support side when problems arise. In the event of a disruption, I'd rather not depend on neighbors who may not use their internet as much as my family does, since they may not notice the issues.
My area also has spotty mobile data coverage, and it's not reliable unless I go outside. So fiber uptime is quite important due to family members WFH.
Not that I don't understand your angle. Competition among these companies is indeed good and when one offers an alternative, it should be considered. But for my peace of mind, I'm afraid I can't do so for Maxis unless their infra is available in my neighborhood.