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 Official TM UniFi High Speed Broadband Thread V43, READ 1ST PAGE FOR RELEVANT WIFI INFO!

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blackbox14
post Jul 20 2025, 11:51 PM

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Just want to ask any sifus here: are there any advantages if I use the Skyworth (AX3000 GN630V) box over the old, silver Alcatel ONU on a 500Mbps line?

TM technicians offered to change it when I renewed the contract, but I declined because I knew nothing about the device other than it being a combo box, and fearing it might break my current setup. They said they still have to give the Skyworth box even if they don't install it, and so they just left it here.

Now reading around these forums, it seems the Skyworth box in bridge mode allows for easier configuration of 3rd party routers because no need to do the VLAN500 tagging for PPPoE? Also if I obtain the PLOAM ID and password, I can potentially switch to my own ONU?

This post has been edited by blackbox14: Jul 20 2025, 11:52 PM
blackbox14
post Jul 21 2025, 12:33 AM

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QUOTE(blacktubi @ Jul 21 2025, 12:24 AM)
Just use the old Alcatel ONU until it breaks
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Surprisingly, the thing is a tank and the most I've had to do is replace the power adapter because it kept rebooting on its own.
blackbox14
post Jul 21 2025, 08:09 AM

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QUOTE(hsbb @ Jul 21 2025, 02:45 AM)
The best thing u can do is try to login ur ONU 1st. Maybe the PLOAM password not masked & if masked u can unmask it by show password extension etc if u are using chrome browser.

Note: Need to manually config ip of the client u use to login the ONU or ONR (bridge mode).
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As far as I know, the silver Alcatel box does not have a web client. Can only access it through telnet and you still need to know the ONU password, so there is no way to extract any information.

The main benefit of changing to any of the new combo boxes if they are offered is that you can login via browser and get the PLOAM info that way.
blackbox14
post Jul 21 2025, 12:40 PM

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QUOTE(hsbb @ Jul 21 2025, 08:32 AM)
Is this same ONU as yours? Alcatel Lucent I-240G-T?

https://youtu.be/r2Yl3U4PA5U
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Yes. As the video said, you need to know the ONU login and password set by the technician who installed at your house to safely access the router (otherwise, you need to reset and you lose all settings) and also need to know the IP address so that you can login in the first place. There were users on LYF who tried years ago, but failed.

https://forum.lowyat.net/topic/4151797/

Seems that the ONU is just hard locked.

QUOTE(Jjuggler @ Jul 21 2025, 11:44 AM)
I used the silver Alcatel Lucent (2013) and was given the new black Nokia (2018), working perfectly since then till now. These ONUs are good up until 1Gbps only, except you willing to sacrifice a few (x)Mbps to retain your third party router installation. 

P/s:
It will be good if TM offers a pure standalone ONU perhaps those with 2.5GbE / 10G for power users (purchased separately from TM). While common people might ignore this option, hobbyist or power users might consider this option overall, still tm can make money. I don't think so the ONR given by TM is really secure or free from CVEs.
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Yeah, if there was a standalone option I would take it as well. Quite interested in the GPON sticks offered by Anime4000 on this same board but I think it is overkill for my 500Mbps line. Maybe somewhere down the road if I get SWU 1Gbps or something.

This post has been edited by blackbox14: Jul 21 2025, 12:49 PM
blackbox14
post Jul 26 2025, 12:38 AM

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QUOTE(go626201 @ Jul 26 2025, 12:23 AM)
147.158.X.X IP block being take down by TM?
I saw my smokeping show that 147.158.255.254 Gateway is not ICMP pingable.
And now distribute 175.143.X.X for me after few year with 147.158 block.
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I wouldn't be surprised since it's probably a way to slash operating costs.

Also with how many people are moving onto 500Mbps package for such low prices, it will probably be hit by CGNAT next. 300Mbps all kena already.
blackbox14
post Jul 26 2025, 01:45 PM

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QUOTE(kwss @ Jul 26 2025, 06:46 AM)
All operators are moving to ditch IPv4, regardless of how many people sign up for 500Mbps.
It is just that the cheaper is the package (hence more subscriber), the more IPv4 address can be recovered.

Look at the APNIC Member Fee Schedule:
https://www.apnic.net/about-apnic/corporate...r-fee-schedule/

TM paid RM 1.5 billion to shareholder in dividend last year. The amount of money to pay for IPv4 address is tiny.
TM owns 3,221,248 IPv4 address today. Feel free to do the math yourself.

RIR has been encouraging members to return unused IPv4 address but guess what, people are hogging them instead.
There exist the cloud providers who buy up every single IPv4 address they can get.
Then there are the rent seeker trying to leech on dinosaur who refuse to learn IPv6.

RIR is now aggressively recovering whatever address they can get and assign them to CGNAT usage. ARIN go as far as forfeiting all your IPv4 address the moment you default membership payment.

As for network operator who already deploy IPv6, running dual stack is a chore. IPv4 is getting very fragmented and requires so much FIB / TCAM space which older router don't have.
There is proposal to fragment it even further by using longer than /24 subnet but thankfully the proposal has been shot down.
Then there is proposal to refarm the multicast range and thankfully that has been shot down too.
The amount of effort people are willing to go just to continue using some numbers that no longer scale is crazy.

Eventually all plan will not have IPv4 address anymore. The best time to learn IPv6 is yesterday. The second best time is now.
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Oh hey. Thank you again for your wall climbing guide during the DNS fiasco last year.

It's good to know this isn't just some cost cutting measure by them. However, 500Mbps becoming one of the cheaper packages probably means that it will be put under CGNAT in the near future since as you said, there will be more subscribers on it (due to SWU offers and such). I suppose it just depends on when it passes the threshold based on that 3,221,248 number, since many people on 300Mbps will be moving up to 500 for sure.

I definitely agree with moving to IPv6 instead of dragging on with IPv4. Still, even as someone who doesn't know much about networking, I can see a lot of resistance to it. As a home user, my TP Link router from around 2019 randomly disconnects if IPv6 is turned on alongside IPv4, no matter what kind of setting I try. I'm trying to remedy that now by upgrading my router to something more modern that is capable of having IPv6 permanently enabled.
blackbox14
post Jul 28 2025, 03:32 PM

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QUOTE(kwss @ Jul 28 2025, 12:53 PM)
Regarding older network equipment having problem with IPv6, it is indeed true and the only way to solve the problem is unfortunately spending money to buy newer model if there is no more firmware upgrade.

For IPv6 transition, it is also true that there is absolutely zero advantage to be a first-mover. People who transition last will benefit from all the knowledge that became available, a strong ecosystem and not needing to maintain a dual-stack setup for a long time.

However, this is only true if you are currently holding sufficient IPv4 address and has no plan to scale your network. This applies mainly to small to medium businesses. If scaling is a concern, like cloud and telco, there is no way you can acquire more IPv4 address indefinitely.

For the average user, it is best to just migrate, especially if you do not own your own ASN and IPv4 address. IPv6 offers the following benefit:
- No need to NAT at all, not CGNAT, not on your router
- No need to perform hole punching when doing anything P2P like video call, games, etc
- No header checksum
- Ability to run native IPv6 on multiple subnet (if telco comply with RIPE BCOP-690)
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Is it even possible to use P2P programs like games and torrent over IPv6 now? I thought the support for it is still limited since people on P2P are mostly on IPv4.

Right now I am doing my best to study RouterOS, since I plan to get a Mikrotik router (heard their stability + long term OS and firmware support is decent) to replace my TP-Link one. It is quite intimidating and I need to find some way to get to know it better before I set it up to the TM ONU. Got family members who WFH so we can't have any downtime.

QUOTE(kwss @ Jul 28 2025, 12:53 PM)
As you can see, there are various reason why people want to keep IPv4 alive from the business perspective, or simply because people just hope IPv4 will continue to exist until they retire so they don't have to learn IPv6.

On the technical perspective, maintaining dual-stack and the continuous renumbering is tedious and just kick the can down the road. There won't be additional IPv4 address and IPv6 is the only way to go.
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I just think it's a bit absurd that of all things, this is the one that is facing so many issues even though it is absolutely necessary in the long term. Even people who prefer older Windows versions like 7 over newer ones like 10/11 are not as stubborn, and with W10 approaching EoL, you can see many even moving to Linux which is a completely different OS.

A future where everyone is behind CGNAT would be awful.

This post has been edited by blackbox14: Jul 28 2025, 03:44 PM
blackbox14
post Jul 28 2025, 10:03 PM

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QUOTE(kwss @ Jul 28 2025, 03:59 PM)
There is nothing in the networking stack preventing P2P from using IPv6. The current problem is game studio do not make their software works over IPv6 and game server do not even have IPv6 DNS record.

For RouterOS configuration, they are pretty low level. Think about "programming" for network.
In home router, you set a PPPoE username and password and it just works. The reason is because inside the firmware they already hardcoded a lot of things.
In RouterOS or any more advanced networking OS in general, you have to specify those things.
Example:
Specify the physical interface
Specify the VLAN profile
Attach the VLAN profile to the interface and specify their behavior (tagged, untagged, filtered, ethertype, MTU, etc)
Create a PPPoE profile.
Create a PPPoE client and attach the profile with it. This is where you put in your username and password.

After your PPPoE is successful, you then:
Specify which interface is inside or outside (can be via Interface List)
Create a NAT rule
Create fasttrack rule

For IPv6:
Create a DHCPv6 client and attach it to your PPPoE client
Assign the DHCPv6_PD to an address pool
Assign an address to your bridge / port / VLAN from the address pool
Create a Neighbor Discovery (ND) to perform the Router Advertisement (RA)
Create fasttrack rule
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The closest I have come to this is when I flashed an old router - I think the black TM Unifi TP-Link one if memory serves me right - with OpenWRT, which I then configured as an access point. Some of this seems similar to settings in OpenWRT but much more advanced.

QUOTE(kwss @ Jul 28 2025, 03:59 PM)
This is where they have design for some of the common setup. The implementation and CLI is vendor specific but the setup is not. You just have to understand them and convert it to other vendor's implementation.

Myself personally, I use a lot of Cisco and Juniper documentation. They are great resource and free.
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Thanks. I will check out the links you provided. Hope you keep sharing your knowledge on this board because there are definitely people who will need it.
blackbox14
post Jul 29 2025, 12:05 PM

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QUOTE(kwss @ Jul 28 2025, 10:42 PM)
Well if you are not a fan of low level network configuration, maybe give Ubiquiti Unifi Express 7 a try?
It is 2x the price of Mikrotik ax2 but you do get 2.5Gbps and WiFi 7. Their UI is kind of like Apple which is very user friendly.
Dimension wise they are quite similar. You can consider it if you never intent to use any wired LAN port.

Can xproc give a review?
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Oh no, I don't mind learning this kind of configuration. I think it's good to know for long term management of my home network, even though my objective is quite basic and I won't be using QoS or VPN on the router (I only need features like UPnP and NAT-PMP for gaming purposes). That, and I actually need the wired LAN ports on the router since I will have up to 2 APs connected to it.

Before seriously considering Mikrotik, I did look at the Ubiquiti Unifi Ultra Cloud Gateway before, but unfortunately that is out of stock at SubTel now.

This post has been edited by blackbox14: Jul 29 2025, 12:06 PM
blackbox14
post Aug 16 2025, 01:02 PM

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Just reading some cases of Unifi downtime while my neighborhood is affected by some disruption. 18 hours so far. I noticed quite a few posts on socmed saying that they had to contact their own TM technician to get the problem fixed sometimes.

Anyone here with similar experience and know any reputable technician who can be called? Might be useful to have a number or two to contact in case TM are slow/unresponsive.

EDIT: My situation is also that I am not the account owner and TM is making it increasingly difficult for non account owner users to contact them and get updates without the account owner's Unifi account login info.

Since I have an open case, if I input my landline number when asked by the call center, it will just say I have an open case and to go view it in TM portal or MyUnifi app, or I can end the call. No option to speak to customer service at all.

This post has been edited by blackbox14: Aug 16 2025, 01:07 PM
blackbox14
post Aug 16 2025, 11:07 PM

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QUOTE(bugipunch @ Aug 16 2025, 07:31 PM)
only assigned technicians can help you. Usually for no connection takes 1 working day to fix.
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Yes, I'm aware. But it would still help to have contacts in case one of those extreme situations happen.

I'm happy to report that my case was resolved thanks to them, but only about an hour before the 24hr deadline. The cause was one of the trees nearby that grew too tall and allowed squirrels to reach and bite the fiber cable outside my premises.

One thing I am curious about: I was observing the technicians as they worked and noticed that they did not replace the affected cable, but instead they went to another location for some time, then returned to the box on the nearby pole. They then did some splicing and modification of the box and the fiber signal returned.

Any of our sifus can shed some light on what happened there?

This post has been edited by blackbox14: Aug 16 2025, 11:08 PM
blackbox14
post Aug 16 2025, 11:42 PM

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QUOTE(kwss @ Aug 16 2025, 11:22 PM)
Watch the first minute of this video. They probably went look for the tool or someone to identify the actual location of the fiber cut.
Sorry, I should clarify: the affected cable is the kind that is suspended by poles. The tree in question is between the two poles. They didn't do anything to the affected piece of cable at all. They did not reconnect it or anything. I saw them climb the tree and verbally confirm that it was an animal bite (squirrel), then they just left for a while.

When they came back, all they touched was the box and the signal returned.
blackbox14
post Aug 16 2025, 11:51 PM

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QUOTE(kwss @ Aug 16 2025, 11:47 PM)
TM uses fiber with multiple strand inside. There are are cables from 2 strands up to 200+ strands per cable.

If the cable is not cut in half, there is a high chance some other stands are usable.
They just go back and connect different strand to see which one works.
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I see. Then something still needs to be done about the tree to prevent the squirrels from biting the cable again.
blackbox14
post Aug 17 2025, 12:12 AM

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QUOTE(kwss @ Aug 16 2025, 11:56 PM)
Actually how long you have you been on this TM infra? The chance of them happening is quite rare.
You will only be immune if you taman have those special underground cable run which is fully covered.

I am sure there will still be hole big enough somewhere for rat to go in but the holes are only big enough for baby rat.
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Around 7 years. It may be rare, but the tree in question does not usually grow that high because the local majlis landscaping team will trim it every year and a half or so. They have not done this for 2 years now, probably because they have been on a spree of cutting down trees in the entire area after those fallen tree incidents. Good time and reason to remind them to handle it again.

My area was supposed to have those special underground cable runs too, but it seems the plan was scrapped half way. There are boxes for TM fiber infra sticking out of the ground along some streets in front of some houses but they lay empty and unused. Sad case.

QUOTE(hsbb @ Aug 16 2025, 11:59 PM)
The 1st step to diagnose fiber cut is using OTDR to identify WHERE the exact location of the disconnected fiber A to C. It kind of similar to traceroute in binary world.

Once the exact location found let say B, as u mentioned they go to somewhere... the 2nd step is using VFL to identify WHICH fiber core to reconnect between A & C. I just can say repair everything will take times & not easiest as choose item & pay. Even u say u pay for it, need to.wait also for the sake
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Very interesting. I had a situation when I was living in a different state where they had to basically pull a new length of cable, which is why I assumed this was how all fiber repairs are handled. Maybe that time the damage was too extensive leaving them no choice, and as you said: downtime was longer also.
blackbox14
post Aug 17 2025, 12:36 AM

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QUOTE(hsbb @ Aug 17 2025, 12:21 AM)
They pull new cable where the situation is the old cable too damage such as too many reconnection points, make the optical reading above workung spec.
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Yeah, I never found the exact cause of that damage, but very likely it was a neighbor doing renovations to their home that time. There was a crane in the area the same day.
blackbox14
post Aug 17 2025, 01:17 AM

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QUOTE(kwss @ Aug 17 2025, 12:45 AM)
Construction mostly are gone case for fiber cable.
Other than that fiber cable normally have a lifespan of around 50 years, which gives telco a significant cost advantage once the ODN is built
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Funny story: a few years back, a carelessly driven lorry reversed into one of the TM fiber poles in my taman and knocked it down. Lorry ran away before anyone could take a picture. There was no outage. Internet was working fine.

It took TM 3 or 4 days to get a new pole set up but there was 0 downtime throughout that incident. The squirrel is more potent than the lorry in this case.

QUOTE(hsbb @ Aug 17 2025, 12:49 AM)
blackbox14, there's a situation where cable cut because of squirrel solved below 6 hours. Happen to me last Thursday at 7pm & back to normal around 11pm.

In my area, only my FDP was suddenly offline & upon check the nearest FDP no problem. What make it fast was my neighbor who is a TM cable contractor also use same FDP as mine. He call his PIC TM supervisor to inform about the fault. The fault should make alarm rise at NOC & repair ticket will be created although no FDP's customer lodge faulty report. If have btw the report will be cancelled once the alarm clear.

So that night my neighbor himself & his team fix the cable problem without start his motorcycle or car engine to go to work, only wait his team arrive with van. My point is the restoration time will fast when specific TM contractor also a unifi customer at the faulty area, not TM staff.
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You're very lucky then. In my case 7 other account owners had to make noise before they stopped insisting it was a problem with my home. This recent outage was also the longest at 23 hours (only beaten by my previous home at ~42 hours), and the first one where TM technicians didn't show up in the night to fix the issue.

In the past, any outage would be restored overnight, in less than 12 hours. I personally saw them show up, but I couldn't tell what repairs were being done, unlike today.

Maybe as you said, I had a neighbor who is a contractor with TM also using Unifi, but the person moved out of the area in the last year or so.
blackbox14
post Aug 17 2025, 01:44 AM

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QUOTE(kwss @ Aug 17 2025, 01:27 AM)
I think the person you were talking to don't know shit. If the ONU lose power, it will send a dying gasp to the OLT. The OLT Manager will know it is your ONU that loses power.
If a branch on the optical spliter is cut, all ONUs from that branch will lose sync simultaneously. The operator can see a bunch of ONUs going offline at the exact same time, all without dying gasp.
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On their end, they claimed they couldn't see anything wrong with my line even after I restarted my ONU and router, then proceeded to open a case for my landline number, locking me out of reaching them on subsequent calls, as new TM careline procedure is that customer have to follow up on the case using web portal/chatbot or the MyUnifi app only. I'm not the account owner for my home, so I couldn't do much else there.

Instead, I had to reach out to the affected neighbors and ask them all to report as well. Then only TM sent me a SMS saying there is network disruption.
blackbox14
post Aug 17 2025, 12:25 PM

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QUOTE(hsbb @ Aug 17 2025, 09:03 AM)
Can do auto report using easy fix in myunifi app if ur internet suddenly disconnect.

user posted image
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As mentioned, I'm not the account owner so cannot log in to Myunifi and use that feature in the first place. Just so happened that this also occurred when the account owner was outstation & difficult to contact.

Now that I know I will probably ask for the login credentials in case of emergency. At the very least I'll be able to use the web portal.
blackbox14
post Aug 26 2025, 08:44 PM

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QUOTE(JohnLai @ Aug 26 2025, 08:17 PM)
I wonder if Fahmi and his MCMC gang are doing something to secure DNS providers again....... hmm.gif

Their actions last time sure said a lot about it.
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We'll know for sure if any of our sifus here noticed blocked ports or got info from their contacts, I think.

But right now congestion at around this hour is normal.

QUOTE(Jjuggler @ Aug 26 2025, 08:34 PM)
I wont say what he said had happen, we need further clarification from actual 500Mbps users. Then we can come into conclusion.
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I would not be surprised though, given how many people moved up to 500Mbps recently making it one of the most subscribed packages. Maybe only 1Gbps and 2Gbps will be public IP soon.
blackbox14
post Aug 26 2025, 09:46 PM

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QUOTE(BenYeeHua @ Aug 26 2025, 09:24 PM)
Like I said, if default most customer to DNS with safety filter on, I am fine.
It also can filter adult content like the MCMC want, lol. tongue.gif

https://one.one.one.one/family/
Malware Blocking Only
Malware and Adult Content Blocking Together

For me, I will only said, so far the problem is TVbox abusing the line by p2p anywhere, then there is ppl keep burst forcing leak account and causing many TM's IPv4 banned. doh.gif

Anyways, I hope they reallow verified business to send their SMS TAC, it is stupid to cut off all SMS TAC for protection of Malaysian, just because link is not allowed in SMS... sweat.gif
As they already moving on fishing old people in WhatsApp, SMS is not their main target liao. laugh.gif
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Is it confirmed that these instruments will include the 3rd party DNS block for ISPs again? Or do you think they will be more quiet about it this time?

I know they are pushing hard for MyDigitalID as well to further restrict internet access.

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