I bought a laptop from ajul on Oct 5,2007.

1) Specifications is not same as thread

I will post the picture of his first thread before he edited.



2) Model is not same as thread



3) Warranty issues


4) Price is same like retailers





I asked for exchange before I went to New York. He said he cant do so coz I already received item and didnt tell him any lack of specification.How can I check?The COD was made at Burger King and I didnt meet him but I deal with his friend.

He already paid me RM50 for WEBCAM. I post this thread just to remind all LYF members, to be careful dealing with him.
He lacks of responsibilities, his accent when talking is like BULLSHIT, and he just want to get profit without thinking customers loyalty and satisfaction are the most important factors of success in business.


This post has been edited by uglytwinkle: Nov 3 2007, 01:19 PM

thanks for the info man

feel s0rry for ya..

Hey,

If he claims that the notebook is new, u as the buyer should be entitled to the full waranty (date of issuance = date u bought) and should have proof of purchase and warranty card. Lead time doesn't take into account.

Furthermore, HP's warranty is international (1 year). Doesn't matter if it's local or not. I'm not sure about the extended warranty though since he said it was local.

So conclusion, it's either a 2nd hand or the supplier is not an authorised HP dealer. Coz otherwise, a receipt from his should suffice to claim the warranty from the purchase date.

post the link pls. Omg... I almost bought a notebook frm him sometime back. *lucky*

http://forum.lowyat.net/index.php?showtopic=486043

that is the link.
But please man.
i already asked moderator's opinion.he also agreed with me.he undercut here and there.

please guys.dont buy from him.you will regret that

My Answer

1. yes, my fault n buyer sudah setuju untuk menerima rm50 sebagai ganti rugi webcam. saya sudah call beberapa kali untuk memberitahu buyer ttg kekurangan spec ini, tepapi phone xangkat. bole check dgn mobile service provider kalau x percaya. sy call guna phone no lain.

2. i put general model 6563 or dv6000. dv6563 cl still under 6563 product or dv6000 product.that is normal like we put v3000 for all v3000 series like v3614,v3515 n so on..the only different is specification.

3. All new product from HP dont comes with warranty card. HP will check serial no for any warranty issued. other than that customer can issued with receipt (date of purchase)..jika tarikh jualan agak lama dgn masa dikeluarkan( date of manufacture)..ini perkara biasa kerana when manufacture launch a product..normally take 2-3month for clear stock...kadang2 ada reseller yang simpan stok selama setahun dan lebih..so customer bole tunjuk resit pembelian untuk apa2 urusan warranty dgn pusat servis..tidak kiralah ianya di cover oleh manufacture sendiri..atau local distributor..
samalah seperti toshiba..terdapat toshiba service center, terdapat juga teledynamic service center..
Nokia service center, zitron or avaxx service center..
for this model, cover by keypoint service center.

terima kasih utk setiap komen anda.

hmm .. this sounds scary

You are disgrace..... Don't sell HP product and cheat ppl please.

Aik TS? U didn'yt check for the market price first before u buy from accused?

thats ok if u dont want buy from me..u can buy from other..

---

Added on November 7, 2007, 5:52 pmfor masalah no 3..
buyer not alert in my thread..u can go through my thread rather than hope i explain all term to u..
all ur confusion already answered in my tthread from page 1 untill end..

This post has been edited by ajul: Nov 7 2007, 05:52 PM

I'm direct under HP...no need to buy from you I can get super discount lu

Well, if you said something like masalah 3, you're like a unethical seller who push all the blame to buyer... you're not even worth a single cent.

One word, Disgrace.

Wow these dude's f@cking pathetic even got the guts to respond like that.

dun noe wat to say.
he offers buyer to extend warranty up to 3 years,but you know what,man?3 years means covers by Keypoints, not HP.
I dont understand why he didnt clear up about the warranty and still defending his stupid ******* style by saying customer didnt ask so assuming customer knows.

buat malu melayu jek business macam ni.

aloo brader, kalu nak meniaga, nak kekal lama, jangan arque dengan customer. end up rugi sendiri. kadang2 kena berkorban sket. lagipun, kalau takde angin masakan pokok bergoyang. kalau buat salah, mintak maaf and find solution to settle.

jgn pandai ckp je bro..aku dah say sorry to buyer..dia ni yg xreti bhs..sampai skrg nak mengungkit..semua bende2 ni dah diskus dlm phone...dia kuarkan thread ni saje nak merosakkan nama aku..itu shj tujuan dia..

u all bole pilih mana2 seller yg u suka kat luar tu..dan berharap diorg akan bercerita semua skali tanpa korang tanye apa2..thats good..
"pembeli yg bijak ialah pembeli yg berilmu.."

This post has been edited by ajul: Nov 9 2007, 11:02 AM

1) ..dia ni yg xreti bhs
kalau aku tak reti bahasa.dah lama aku hentak pale ko ngn laptop yang SALAH MODEL.
abes ko pk keta mercedes C class sume sama ke?
ada yang C200,C230....ko tak reti bahasa ke aku yang tak reti bahasa

2) sampai skrg nak mengungkit

memang aku nak mengungkit, sampai sekarang warranty card tak sampai2 lagik...


3) .semua bende2 ni dah diskus dlm phone

Byk la ko...ko rasa ko ada bgtau yang warranty tuh tak datang dari HP....ada ko bgtau?ko jawab apa "Ko assume buyer tahu sebab tak tny"

Ple hotak ko?buyer sume assume beli barang WARRANTY DARI BRAND MANUFACTURER. Bukan CAP AYAM punya company


4)..dia kuarkan thread ni saje nak merosakkan nama aku

sorry sket....aku nak hak aku sebagai customer.setakat nak rosakkan nama ko...aku boleh buat macam2...

5) "pembeli yg bijak ialah pembeli yg berilmu.."
pembeli yang berilmu la bagitahu apa yang tak diberitahu.
Ko ada tulis warranty dari Keypoint?takde kan?
Ko ada tulis model ko letak in general?
takde kan?

skang sapa yang tak berilmu?


So guys, u judge la guys...
Kalau rasa aku betul,aku salah ke terpulang la.
jangan la kena tipu dengan mamat ni.
sembang cam org tua...janji cam budak2...

warranty caRD PON NAk customer uruskan...
padahal customer beli dari kau.

Pk la wei.
Sedar sket.
ko makan duit customer.
Kalau org tak redha, duit akhirat ko xselamat

uisk..memang nak kena si ajul ni.
haprak punya seller.
aku baca pon saket ati.
cam bagus sangat jek..

warranty bukan dari HP lak tuh.
memang tak puas ati customer beli dari ko.

Makbapak ko butuh?

As seller, you must explain everything, because you are selling. Kalo macam tu, tak yah lar kedai kedai kat supermarket.. Buka catalog cukup...
Think logic lar bro...

jika semua pembeli ialah pembeli yg berilmu....
mengapa dunia ni mau sales man?
jika semua pembeli ialah pembeli yg berilmu tak payah sales man dah
semua pembeli boleh beli barang sendiri

Oo , this guy ? i got add him in my YM ... i ask that i ask this .. im as customer really nid to know alot of thing b4 i buy his laptop .. luckily at last i din buy .. he really rude ... buat malu melayu je ... haihh .. jgn dok menipu kat sini yer .. balik la rumah ko .. tido diam2

Melfice: hmm
Melfice: alooha?
ajul_qs: saper ni
Melfice: -.-
Melfice: orang la
ajul_qs: sapa nama
Melfice: ada la
Melfice: ahaha
Melfice: ehh
Melfice: ko jual lappie kan
Melfice: kat lowyat
ajul_qs: apesal
Melfice: berminat nih
ajul_qs: oo
ajul_qs: lappies apa kau minat
Melfice: Dell
Melfice: aku cari yg black lappie
Melfice: wid C2D
ajul_qs: hmm
ajul_qs: yg tu dah ada org booking
Melfice: aiyak?
Melfice: Dell ape?
Melfice: Dell inspiron 1720
Melfice: ade?
ajul_qs: xde
ajul_qs: slalau yg xde tu la yg nak tnye
ajul_qs: time ada xnak pulak
Melfice: -.-
Melfice: bile ade
Melfice: sial la -.- aku mane tau
ajul_qs: apesal nak 1720?
ajul_qs: xrasa besar giler ker
Melfice: screen 17 inch
ajul_qs: hp pavilion dv9000 nak?
Melfice: ermm
Melfice: jap tgk spec
ajul_qs: 17" tp pakai amd x2 + nvidia 5160 kot
Melfice: o
Melfice: mana spec
ajul_qs: ko nak tgk spec kat mana?
ajul_qs: aku xpernah publish lagi
Melfice: tgk kat website?
Melfice: -.-
Melfice: bkn ko buat lappie ni
Melfice: lol
Melfice: model
ajul_qs: ko nak tgk kat website mana?
Melfice: -.-
ajul_qs: ada byk model
Melfice: pastu ko nak bg spec ke tak?
Melfice: model mane satu
ajul_qs: igt dah tau sgt tadi
ajul_qs: jap
Melfice: nak tau la ni
Melfice: jgn buat hebat sgt -.
ajul_qs: kau yg bt hebat sgt
Melfice: aku plak buat hebat?
Melfice: lol
ajul_qs: dv9310, amd x2 1.6ghz, 17" lcd, nvidia 5160, 1gb ram, 120gb hdd, vista home premium, rm3099
ajul_qs: budget brp?
Melfice: bole la tu
Melfice: 1.6ghz -.-
Melfice: yg C2D , ade apa?
ajul_qs: graphic yg pakai dgn amd performance biasa2 je
ajul_qs: lagi satu org xpakai notebook bsr2
ajul_qs: function mobility xguna
Melfice: pastu dorang buatpe -.-
Melfice: syok a
ajul_qs: nak pakai lcd bsr, beli je 1 LCD external
Melfice: ssh
ajul_qs: laptop biasa org nak senang bwk
ajul_qs: ni nak bwk pon kedabak
Melfice: xD
ajul_qs: bole pth bahu
Melfice: takpe
Melfice: aku kuat
Melfice: tak patah aih ~
ajul_qs: xper la
ajul_qs: kalau nak sgt
ajul_qs: kalau 1720 biasa rm3000++
ajul_qs: ikut spec la
Melfice: 0.o
ajul_qs: ada seller lain kot ada stok model ni
Melfice: Dell XPS ko tak ambik ?
ajul_qs: dah tnye diorg?
Melfice: x
Melfice: Dell Inspiron 1420 yg RM2899
Melfice: stylo gak ..
Melfice: ada tak yg 2.0ghz? =_=
Melfice: XPS !
Melfice: ade tak?
Melfice: aloo
ajul_qs: 1420 yg 2899 dah ada org book
ajul_qs: yg 2.0 blum ada stok lagi
ajul_qs: xps ada pon rm4k++
Melfice: wasiao
ajul_qs: sebab tu aku tnye dulu budget kau
Melfice: below Rm3.5k
Melfice: hek ele
ajul_qs: malas nak citer bende over budget
ajul_qs: xberguna
Melfice: 1520?
Melfice: tak de gak
Melfice: a?
ajul_qs: xps bwh 3.5k biasa xde graphic
Melfice: o.o
ajul_qs: nak murha pastu nak power susah arr
Melfice: o.O
Melfice: sape nak power ?
Melfice: pesal ?
Melfice: masalah sgt ke -.-
Melfice: ko nak jual ke tak mao -.-
Melfice: cam sekian sekian ja
Melfice: takpe a aku add ko pun nak tanya model je
Melfice: nmpk sgt dah kaya .. sampai nak sales pn layan org cam tak mao jual brg je
ajul_qs: ala buyer mcm kau ni belum beli pon nak kutuk2
ajul_qs: nanti kecoh
Melfice: dah kecoh pn
ajul_qs: pergi je la beli ngan org lain
Melfice: -.-
ajul_qs: mls aku nak lyn
Melfice: ehh ko tinggal kat ane a
ajul_qs: kt mana2 je
Melfice: kemas mcm babi lg
Melfice: xD
Melfice: takpe a xD
Melfice: online mana leh gadoh2
ajul_qs: cara kau yaat kau tu jaga sikit
Melfice: luar leh jd kes polis ... xD , ciao la ~ nak tanya skit pun tak leh
ajul_qs: mcm bagus pulak
Melfice: wehh takot nye aku
Melfice: hahahhaha
Melfice: xD
ajul_qs: pergi berambus la
Melfice: isk isk isk
Melfice: xD
ajul_qs: aku pon xheran
Melfice: xheran sudah ~
ajul_qs: mgmg sudah
Melfice: menyesal kalau aku jumpa ko kat luar
Melfice: tggu je xD
Melfice: blah la babi xD
ajul_qs: aku pon xckp kau babi

am i bad ? yes i am =X i din give face to such seller .. now i already get lappie from rsrie , really recommended seller i bet ~

This post has been edited by Melfice: Nov 9 2007, 09:10 PM

wat a morron....kurang ajar betul la...perangai macam tu nak jadi salesman ke??very damn rude!!!!
so big headed!!wat kind of morron is that huh??just spam his sales thread to this link la...let the whole LYN knoe wat kind of arse he is!!

People like this should rot in hell.
For a new laptop, a buyer is entitled for full warranty from date of purchase. And usually laptop warranty comes from manufacturer, HP, DELL, even Acer all provides manufacturer warranty, warranty extension should be covered by manu, not shop or dealer.

problem seller alwiz with this kind of attitude
rude and immoral

If seller claim new, The warranty should come with manufacturer warranty... But I doubt why there's no manufacturer warranty but there's others "company" warranty...

everyone plz band this seller, attitude like "sampah"...

i thought it should be able to warrantied by HP it self, at bukit damansara, HP towers service centre.....

pls correct me if i'm wrong

and true HP doesn't give any warranty card for laptop juz the invoice or barcode on your laptop.....

oh ic , u got such gd feedbacks at lelong ... maybe LYP not ur place doin business ... go back to ur place le ... how come 1 of the comment state " great attitude" tat jz mistake ... maybe u comment urself? lol

warranty is by hp, but they have some extended warranty program.
Not sure bout keypoint but HarveyNorman is doing it and according to them for the 1st year (or extendable to 3 years by HP) is under HP so u can go to HP itself if you have any probs whatsoever or send to HarveyNorman and they'll do everything for you.

and yes HP just gives the invoice/barcode as warranty identification.

BTW ajul rudeness reminds me of sri computer staff. Damm rude & sarcastic when i ask him for laptop pricing.

so settle or not?
becareful next time esp when buy expensive things via online
i rather go and buy from shop but then also can be cheated
maybe you're just unlucky

still not settle.since i didnt receive the warranty card yet


He never mentioned the warranty is not come from HP.Thats the point.
How come when I asked to extend the warranty, he never mentioned the warranty is covered by other company?

Stop buying with this guy Unless You OK with the warranty like ajul offers

adeh..
i dont know what to say..
even i got some ppl treate me this way.. (yes got a bunch of LYN's member.. and dont worry i will not say who)
but for me.. this is business.
sometime.. seller cant stand wannabe buyer..
that is very normal T_T

i am oso.. a friend of ajul..
and i am oso had been treated like this..
but for me .. it is very normal.. (Again~)
even i can talk with ajul now

for me..
if u want something overprotected.
and confirm no problem.. go buy at place that trusted and authorized.
for me.. online business always risky.. from the start you paid and after you received the parcel ..

my friend oso got this kind of problem..
stuff that he bought.. got problem after 1 week of usage..
call seller for almost a month and the respond is sux
but he never reported here.. coz he knows the problem will not solve and full of flaming~

yes i know.. customer always right..
but do u all know that.. customer always push seller to get the things ASAP..
and sometime it costs problem same like now..?

if you are at ajul's place..
u will know

and only GOD is perfect

i hope my explanation is not hurting anyone..

edited- p/s i hope uglytwinkle will get his warranty card soon

This post has been edited by name: Nov 11 2007, 11:46 PM

a good seller should alwiz noe wat shall do wat shall not do..he is the one who destroy his own reputation and everyone will start beware of him now..attitude and customers are alwiz come first when selling..hope he learn up a lesson..

If you can talk to ajul now... so where is he? what is he saying to you? why he is doing this? oh ya i want to know.. is that laptop a true cap palang one? eheheheh its very normal for you maybe you also treated other people like that. You know... customer trust the seller, but the seller did this way. you never know he/she keep money to purchase item at good price for study or work - please respect customer too...




Ouch! this make it sound like cap palang already i saw somewhere he said the warranty is not valid in malaysia.. wah mana dapat ni? kastam eh gurau je



This is malaysia boleh... everything is risky.. dude! if all malaysian thinking like this, sampai bila mau maju??? customer feel risky because of who? SELLER right? So seller should do clean business lah. now the seller itself make the online business risky. susah lah macam ni.



Gosh! your friend should have tell everybody what happen. He/she should share with us, so nobody will get the same problem again. if he/she just sitting there doing nothing and sleep with the problem... then we will get 101 other victim. duh!

This post has been edited by elfreakz: Nov 12 2007, 10:02 AM

seriously he should come to this thread again for explanation

woot, brother you know what the problem with ajul??
I don't think you understand on the buyer side.

IF a seller PROMISED something... he should fullfilled it. IF can't, just said sorry and explained.. nobody gonna eat him or what.
Now that HE is the one that PUSH all the BLAME to buyer side(including you) that the buyer mistaken, or already know from the start etc.

Please lar, go take some courses of business before saying such ethics.

If it's buyer fault, I'm on seller side but this is very obvious that the seller told the buyer that

-the notebook is DV6563. But buyer received DV6563CL
Seller sells things without knowing what he is really selling.
-warranty was issued by HP on June 07(which mean the retail purchases are on June) not on October.
Seller make a lie here stating it was new stock.
-Seller said extended warranty cover by Keypoint only.
In fact, HP got extended warranty even for notebook with expired warranty.

in which makes no sense that seller ASSUME that buyer already know all.
So you think I can sell you a N93 phone at the price of N95? (It's same, N9x series)

Your friend ajul only want to do sales and make profit... never think of long term business. Go back study more.

What expantyhoesthief said is true, HP doesn't provide any warranty card... Just call the support center and provide them the code under your laptop...

Anyway, ajul should treat all his (potential) customers nicely... instead of being rude

aiyak..
dont misunderstand my statement ler

p/s i think it is better watch and learn

what is the difference between dv6563 and dv6563cl actually??

hp suck bro
da le x kasi cd/dvd driver
pastu driver berterabur
nak dl kene dl yg intel ngan amd
serabut aku format laptop aritu
haha
avoid hp/compaq
that the conclussion i have here

Itulah... orang yang takkan maju selama lamanya.

sometime salah kite juga tak check apa yg kite beli bg aku tu bukan silap seller pasal kite tak check apa yg diberi. If me akupun pernah gak beli tp tak check tp bende lain dpt but i wont falming the seller i just ask whyi get different .. coz he say i havent check when cod time.. tapi takpela salah sendiri kan .. tp seller pun adakala betul apa yg dikata kite buyer pun xleh nk buat camna kalau salah kite sendiri, hehe dah le dah setel kt luar tayah ler nk buruk2 rg tu sian aku bukan nk backup ape tp korang dah besau bleh pikir sendiri bleh setel sendiri.. hope bende ni dah abes cakap la

aku tgk dan lihat saja..:-)
semua soalan buyer ni sudah terjawab dlm thread khas aku utk setiap item yg aku jual.
even its hp pavilion, dell , compaq or acer semua aku asing2kan setiap thread. tujuan aku berbuat begitu kerana setiap product ni aku ambil dr supplier yg berasingan dan semua tanda tanya telah terjawab di thread berkenaan.

bole rujuk

hp pavilion thread kat sini :

http://forum.lowyat.net/index.php?showtopic=486043&hl=ajul


compaq / acer thread disini :

http://forum.lowyat.net/topic/364380


dell thread di sini :

http://forum.lowyat.net/index.php?showtopic=456158&hl=ajul


sebelum membeli, buyer bole bace semua bende dr page 1 sampailah habis.semua tanda tanye ini, kebanyakan telah terjawab. up to u want buy from me or not.
org mmg senang nak cari salah dr yang benar.tp akhirnya Rezeki itu dtgnya dr yg Maha Kuasa juga..
Alhamdullillah semua stok aku habis dijual xkiralah user dr lowyat atau lelong.

why can't you freaking speak in English? You failed your UPSR English right? You should learn business etiques

for me communication is more important than language..if u do not understand bm, u should learn bm..
ya i failed my UPSR English.. yahoo..

how can communation take place without language?

body language braille words ..
for me english not SO IMPORTANT to use for communicate..if u can understood is ok..nevermind wat language u r using..if u dont understand what i write there..u can ask other people to translate for u..that why we working in teamwork..

nice...I like your determination. But you seriously have to improve on your customer service if you want more business

we always learn in our life..easy to condem other people than give suggestion..

for TS, if u think u r so good in communicate with other people..u can start ur own business n try communicate with other..n let them comment on ur business n communication skill..i also want to be ur customer..

for other people that read this thread..u can read from first page..n research urself wat this TS comment, his words..from that u will know how this kind of people dealing with me..his comment full statement with F****** n B******T words..

i already say sorry to him n refund some amount to cover my fault n both party already agree with that term..for warranty term, this unit still cover 1 year warranty..nevermnd its sell on october or jun..i already mention this part in phone with buyer..but he still agrue..if anything happen he can go through me, or direct with Keypoint service center..no problem, just mention he buy from me..
my fren buying this unit n bring to service center without receipt..they replace fault part on the spot without asking much..if u bring to hp service center normally take 1-2month for they replace part for u..

dont worry with who will service u..bcoz for ur information, mostly laptop in malaysia take from oversea n normally warranty handle by authorized dealer like SiS for Dopod, Zitron for Nokia and other AP company, Teledynamic for TOSHIBA, ******** for DELL and so on..
for this HP model not cover by HP malaysia but cover by Keypoint, n locate at all state within malaysia..
buyer can refuse if he dont want this item when COD..n this term already mention when he take this item thats why he know wat company handling service for this item..if i dont want assist him n just take profit..i can just ignore him n dont pickup his call, dont reply all his sms n reply to this thread..

lastly, i already explain in my selling thread for all this question b4..buyer can do research b4 buying n dont simply blame seller after buying.

This post has been edited by ajul: Nov 15 2007, 11:39 AM

Maybe ajul can create a FAQ section on the top of the thread...

i second that.. to clear all the problems caused

Biarlah Ajul tulis dalam Bahasa Melayu. Takde kena mengena pun dengan isu ni. Apapun, yeah, pasal 'should learn Business Etiquettes' tu, aku setuju!

Are you involved in this dispute? If you have nothing positive to contribute, then don't post!

dearie ajul,
u know what you have did to me.What I wrote is the true story of the way you are selling the laptop.
The problems are came from yourself.
I asked for exchange the laptop after I checked the model is not same even though I did not do that during COD.
You said you tried to call me to inform about this issue but failed.
The question is why your friend did not inform me also?


The problem is arrives because of your human being problems.You answered my calls and your accent was very vulgar and offensive,
The way you are running the business is some how cheating customers.
Warranty issues,information issues and transaction issues.

Macam inilah,
to moderator, close this thread.
What can i said, people like this, shouldnt sell by using this method. lack of informations about products.
To ajul.....kalau la aku betul, dan hak aku, aku haramkan apa yang ko dapat hasil jualan kau kepada aku.
Senang citer.

The end

ouch!! the customer is always right...

actually i used to deal with him in buying a laptop, toshiba..if im not mistaken around may or april..already bank in some deposit coz really wanted to buy..but, when chatted with him, seriously he couldnt control his temper and sounds very2 offending..(i dont dare to say RUDE, but almost there).. he may sells good thing (definitely good thing), n he admitted his fault by not giving full description of items he sell, but COMMUNICATION and RELATIONSHIP WITH CUSTOMER , totally OUT ..even if customer dont know a single thing, u cant say , 'LA, TANYA TADI MCM BYK TAU, TAPI KITE PLAK KENE CITE DGN DIE'.. i canceled the deal coz my father found a same model from teledynamics, with almost same price, and i told him bout dat (seriously i felt guilty for being almost FFk buyer, but what to do, FATHER decision) but he replied , 'KO NI BUANG MASA AKU BETOL LAH..BYK LAGI ORG NAK LA KALAU KO TAK NAK'...wow!! can u guys smell it??!! i dont dare to chat anymore coz afraid of loosing my deposit, i asked for the refund, he refund back (yet still responsible).. i know i might wasted ur time, but wouldnt it be nicer if u replied 'TAKPELA, TAK ADA REZEKI, MUNGKIN NEXT TIME KO BOLEH BELI DGN AKU'...dude, definitely NEXT TIME I BUY LAPTOP from u!! aku pun nak tolong gak anak melayu..


tapi apa2 pun, aku arap ni pengajaran..he is responsible..u r GOOD dude..barang pun bagus..cuma kalau communication kasi canteqqqq sket...kompem mmg LONG TERM..msti ko nak run business ni long term kan..

anyway, GOOD LUCK IN UR SALES bro... peace NO war

Yeah agree.
Better stay away from RUDE seller.
Really make us uncomfortable to deal with.

haah ..........happily ever after?

i already in this forum from old version until this version, n almost senior seller in trade zone..already deal with more than 200++ people here, n more than 100++ in lelong..if i want list down fussy buyer also a lot..not enough in 1 single topic..

mybe 4-5people got problem dealing with me, but got more than 200++ people dealing with me without any problem..u guys can do a calculation thinking..how good i'm..or how good buyer dealing with me..

u can check my successfull tradelist that i not update since march 2007, already deal more than 200 000++ worth item, send to sarawak/sabah without any complaint n fast delivery and respons..

this thread is want to complaint..mybe i will suggest mod to open another section, "want to support"? and all the topic inside there is a good thing..i can show u my good rating over than bad rating...almost 100 good feedback than a single bad feedback..
that is normal(bad feedback) in business..

use ur brain to respect other.. human is not perfect..

This post has been edited by ajul: Nov 24 2007, 10:06 AM

owh~
same with me.
But perhaps you will be the next kennywolf junior ....

The following models are refurbished parallel imports and there are risks involved in purchasing these units:


- Pavilion dv6409us
- Pavilion dv6409tg
- Pavilion dv6433t
- Pavilion dv6174t
- Pavilion dv6563cl
- Pavilion dv2415nr
- Pavilion dv6305t
- Pavilion dv9310us
- Pavilion dv6448se
- Pavilion dv2550se

The above units aren't brand new and are not meant for the Malaysian market. Hewlett-Packard (M) Sdn. Bhd. therefore does not provide warranty support or carry spare parts for them in any of its service centers throughout Malaysia.

Thank you.

refer to http://h50025.www5.hp.com/ENP5/Public/Cont...ID=374&pageID=1

Please guy,he sold to me refurbished parallel...dun buy from HIM....

BOIKOT AJUL

Haih.. I thot this case is settled down already? it seems that a lot of forumers are loathe at u..? forgive and forget loh.. peace!

at least we know what is the character of the trader...and up to the customer whether to buy their item or not

WAH!!!!!!!!! Lucky i saw this thread!!!! If not i think i will be next victim!!! You mean this none responsible seller selling Refurbished paraller to you, & say it is not refurbished item?? is it??

I hate ppl who doing business not honestly, Really feel lucky!!!!

wahh lucky nyer kamu...just register today, n go find this thread to bring up back..very good honest people i have seen...its up to u want to buy or not..u can check watever u want b4 buy..n i just do COD..u think its worth to buy then u pay..if not just leave it..
ini org sgt jelous tgk my biz berkembang maju..thanks to all my supporter

Like that can u explain for this?? & yes, i`m sure will not buy from u, & this is my choice. & is that i got done something wrong? I read this thread then i found something & then respond my feeling??

Ajul: ini org sgt jelous tgk my biz berkembang maju..

*Remark: i think this is none of my business, no matter ur business how big or small/ how come i need to jelous u?? & pls control ur emotion with ur word, i never saw a real business man can respond word like this to customer. ( i mean in retail shop/ shoppingmall ) .

& the last real thing is - u already done the bad thing to this customer.

wow, thinking to get macbook from him, but lucky i found this thread..wonder a seller like him, how to survive in lyn.haha

This post has been edited by ROTiJOHN: Apr 12 2008, 11:13 AM

eh? so you just bought the macbook from him? so ok ar wat u received?

to ajul: some of us bukannye niat di hati nak deliberately down-kan ajul.. just that, kalau boleh, improve-kan lah seller-to-customer relationship tu.. first step is always a good etiquette of communication.. jgn le ckp 'get from other seller'.. mcm mana nak improve camtu.. rasa� ajul kalau semua buyer baca thread ni diorg jadi tak beli the stuff from u? kalau advise ni tak cukup untuk menyedarkan muhasabah diri ajul, tak tau lah camne lagi..
ok, just my 2 cents..

sorry to admin/mod if this post is in any way not compliance with the constructive post requirement..

Fuh, dah la misleading, biadab, kerek plak tu.
Baru meniaga online dah belagak besar.

Ko nak meniaga, buat cara nak meniaga.
Bila customer tanya, jawab je la, nak kerek kerek buatpe.

Aku pun tak penah cakap ngan customer aku dgn cara macam tu.
Tak faham kenapa ada orang nak beli dgn mamat ni.

Kita sama sama la doa supaya semua buyer yang nak beli dari dia rujuk dulu Trade Dispute ni supaya buyer-buyer tu tau tak berbaloi pun beli dari dia.

some of my supporter :

good buyer also...always make me on a trouble all a day...

---

Added on April 12, 2008, 12:47 amHow are refurbished computers manufactured?


Stringent guidelines are followed. All units are brought up to fully functional condition, with defective parts replaced by working parts. Scratches and abrasions cannot exceed one inch on primary viewing plane. Refurbished business products go through two quality control checks before being re-boxed for sale to ensure high reliability.


Where do refurbished computers come from?


Refurbished computers are not used computers that have been in use over a long period of time. Most are cancelled orders and customer return units, others are overstocks, evaluation units, cosmetically blemished products and older discontinued products. Refurbished products are tested and if necessary, non-working components are replaced with working parts to bring the product up to fully functional condition.


What is your return policy?


Customers who wish to return product are required to obtain a Return Goods Authorization (RGA) by contacting the HP Business Outlet at 1-800-658-1131. RGA's must be requested within 10 days of product delivery date. In most cases, shipping costs for returning product back to HP will be paid by the customer; final determination will be based on the reason for the return. Original shipping and handling charges also may not be refunded to the customer; final determination is based on the reason for the return. To avoid delays in receiving your refund, please read our complete Return Guidelines.


Do you offer a warranty?


Refurbished products purchased from HP come with complete HP warranty, service and support. The level of service and duration varies depending on the model.


Generally speaking, refurbished business notebooks, desktops, workstations, tablet PCs, thin clients and corresponding options come with a one-year limited warranty, while refurbished handhelds vary by model with either a one-year or 90-day limited warranty. Details of these limited warranties can be found in the chart below.

Limited Warranty Period*
The Limited Warranty Period for a refurbished HP Hardware Product is a specified, fixed period commencing on the date of purchase. The date on your sales receipt is the date of purchase unless HP informs you otherwise.

Refurbished business PCs and options Limited warranty service Response time**
Desktops 1 year Parts
1 year Labor
1 year On Site Next business day
Thin Clients 1 year Parts Only Standard turn around
Personal Workstations 1 year Parts
1 year Labor
1 year On Site Next business day
Notebooks 1 year Parts
1 year Labor
1 year Carry-In Two business day
Handhelds Same as New Same as New
Options 1 year Parts only Standard turn around
Monitors 1 year Parts only Standard turn around

Can I upgrade my warranty coverage?


The limited warranty for refurbished desktops, workstations, notebooks, handhelds and thin clients can be upgraded by purchasing an HP Care Pack that extends your hardware coverage from one year to three years and includes service enhancements like pick-up and return services and next business day response time (depending on package). HP Care Pack Services are intended for machines used for business, rather than consumer, family or household purposes.


reference : http://www.hp.com/sbso/buspurchase_refurbished_faq.html


This post has been edited by ajul: Apr 12 2008, 12:47 AM

huhu.ko tunjuk feedback ko before aku beli nak buat apa?
dah jadik kenangan..

pastu ko paste pasal refurbished nak buat apa?
ko pon takde mention masa nak aku nak beli atau nak jual..
sudah la mamat..

ckp jek lebey nak buat apa..orang dah buat bisness berjuta2 pon lek2 jek..takde nak hentam customer.ikut ko la..
ko pon tahu halal haram tuh apa..
ko pon tahu apa rasanya kalau orang tipu ko..
ko pon slalu

so for those who have intention to buy from him..just think and think again...
bagusla rezki ko murah kan..ramai beli dari kau...tapi ingat2 tuhan la beb~tuh jek aku nak pesan..

bukan nak kata aku bagus..tapi ingat2 la...tak tahan lama org deal mcm ko..

OMG!!!! After i read the information above!! Already confirm this brother Ajul head must be got problem, That mean he already MENGAKU that he is selling THE REFURBISHED NOTEBOOK!! To uglytwinkle!!! Not the brand new notebook with HP WARRANTY!!!!

Hey man, is that got any buyer here can accept pay BUY BRAND NEW NOTEBOOK money to buy a REFURBISHED NOTEBOOK ??

& Please see the picture below, the HP (M) SDN BHD already mention this model is not Brand New notebook & will not provide any warranty for it!!!




& The Last thing i need to say is you post so much Good Feedback for What? Is that got any use?? Ok, or like this!!! Please invite all of your supporter come & read this thread!!!


May I know is that ADMIN LYN Will Do Something??? Because this AJUL IS CHEATING CUSTOMER & his Atitude & Manner really like SHIT!!!!

Wow, then the story is different if the unit of TS was refurbished . TS has paid the amount for a BRAND NEW Notebook, NOT REFURBISHED NOTEBOOK, it consider cheating case in this story

This post has been edited by siemens6688: Apr 12 2008, 09:40 PM

but TS seem can accept the fact of tis... suggest TS report at Consumer Tribunal asap....berlagak seller wif pathetic minded

he can be sue under criminal act and contract act

Yeah , the problem is this Smart SalesMan Name Ajul still looks like not wakeup from morning yet! & still keep explain & explain for no point things!!!

I agree with steventan, wish uglytwinkle can go & Report To Consumer Tribunal!! Let me tell a story about my friend:

last time my friend he go to The Mines Shopping Mall Buy a nokia phone!! That salesman selling an AP set to him, but say it is 100% original nokia set!! The big problem is that stupid salesman sell to him with Original AVAXX Price!!

After that he go back & argue with that salesman, but unfortunately that salesman so LCLY with no manners!! Then he direct go to report GOV Consumer Tribunal Department & , after a week time, that shop kenal sapur all the AP set & KENAL SUE!!

Hope Admin can do something to this Smart SalesMan Ajul With Good Manners.

& Here is the Information Of Department Consumer Affairs:

Ministry Of Domestic Trade & Consumer Affairs
(Kementerian Perdagangan Dalam Negeri & Hal Ehwal Pengguna)
Lot 2G3, Presint 2,
Pusat Pentadbiran Kerajaan Persekutuan,
62623 Putrajaya.
Tel: 03 - 8882 5500
Fax: 03- 8882 5762
Website: www.kpdnbep.gov.my

Hope Uglytwinkle can take action & give this Good Manners Salesman a Good Lesson.

This post has been edited by Austin: Apr 16 2008, 04:25 PM

SUPRISE!!!

milkyway (3/17/2008 9:09:22 AM): salam bro..
milkyway (3/17/2008 9:09:33 AM): penang posting buat kan?
milkyway (3/17/2008 9:10:40 AM): buyer nak cepat brg minggu ni.. bleh deal ke tak ni?
Zul Qais (3/17/2008 9:12:06 AM): model apa?
milkyway (3/17/2008 9:12:39 AM): penang delivery buat ke tak?
milkyway (3/17/2008 9:12:46 AM): apsal mcm susah je nak deal?
milkyway (3/17/2008 9:12:51 AM): tak berminat kah?
Zul Qais (3/17/2008 9:12:59 AM): kau ni masalah apa
Zul Qais (3/17/2008 9:13:03 AM): aku tnye model apa ko nak
milkyway (3/17/2008 9:13:11 AM): aku tanya penang delivery buat ke tak
milkyway (3/17/2008 9:13:17 AM): kalau tak buat takyah susah2 nak bebel pasal model
Zul Qais (3/17/2008 9:13:22 AM): kenapa pulak xbuat
Zul Qais (3/17/2008 9:13:26 AM): sbb tu aku tnye model apa
milkyway (3/17/2008 9:13:35 AM): kalau buat ckp aja "ya" bukan susah kan nak jawab "ya" ?
Zul Qais (3/17/2008 9:14:31 AM): kalau ko nak suh aku ikut apa yg ko nak , baik ko ckp ngan robot je
milkyway (3/17/2008 9:15:36 AM): tak sangka lak susah nak deal.. igt mcm austin.. dia ckp dia kenal ko gak tu pasal aku berani nak deal.. susah la plak
milkyway (3/17/2008 9:15:38 AM): nevermind
Zul Qais (3/17/2008 9:16:03 AM): mood aku tgh xde
Zul Qais (3/17/2008 9:16:08 AM): ko plak ckp mcm bgs
milkyway (3/17/2008 9:16:26 AM): bukan bagus. kalau confirm brg jap lagi je aku nak bankin terus 2 model
Zul Qais (3/17/2008 9:16:29 AM): ko pergi je la beli ngan kedai dpn umah ko
Zul Qais (3/17/2008 9:16:38 AM): xyah nak kecoh2
milkyway (3/17/2008 9:16:39 AM): aku rushing byk benda lain nak buat
milkyway (3/17/2008 9:16:48 AM): ha ok ok
Zul Qais (3/17/2008 9:16:51 AM): ko igt ko punye keje je
Zul Qais (3/17/2008 9:17:01 AM): aku pon byk keje lain dr nak lyn ko
Zul Qais (3/17/2008 9:17:17 AM): da chow la
milkyway (3/17/2008 9:17:18 AM): yaya bahasa melambangkan bangsa
milkyway (3/17/2008 9:17:19 AM): later.

nice to have a little conversation with u abg ajul.
sorry uncle austin your name also interframe

This post has been edited by milkyway: Apr 16 2008, 04:58 AM

Zul Qais (3/17/2008 9:12:06 AM): model apa?
milkyway (3/17/2008 9:12:39 AM): penang delivery buat ke tak?
milkyway (3/17/2008 9:12:46 AM): apsal mcm susah je nak deal?

nak cepat..brg pon xbgtau nak model yg mana..(this question i ask to check stock wether got ready stock or not n can delivery fast)
pastu xsempat bagi jawapan bole kata sy xbuat delivery n susah nak deal..WTH this fella..my answer is kalau nak cepat sangat beli je la kt shop dpn umah..xyah la susah2 nak deal ngan sy kt kl ni..itu je ringkasan ayat di atas..
n dont expect people always in front or their computer with yahoo messnger sign in..u can call his phone number to direct talk with him..more fastest n u can get the answer immediately..

---

Added on April 16, 2008, 11:23 amRetail malaysia model by that time is rm5999 for dv6000 model..for all dv6563cl model is from same source..he already do research n survey before buying from me..buyer just pay around rm4499 like that n get refund another rm50 (for cover my fault n he already agree before in a phone call for webcam specification) .

and 1 thing he never mention from this thread is mybe that item sold to another buyer..after take profit n another buyer complaining about his service..then he put ALL THE BLAME TO ME 1 MONTH AFTER DEAL SUCCESSFULL..YES its COD not courier or postage deal..

Question no 1. Webcam specification

Answer : buyer get refund another rm50 (n he agree) to buy external webcam. (if im not reponsible better i not pay him refund rm50)

Question no 2 : Warranty

Answer : Yes warranty still there 1 year warranty from date of purchase n he can claim at any Keypoint Sdn Bhd service center in Malaysia(not cover by HP Service Center.(already mention when deal, if not buyer also dont know where to call n take their warranty card), i give him Keypoint service center address, Phone no n direct reference person to contact.

Question no 3 : warranty card delay untill 1 month

Answer : that is a card only..the warranty we just check serial no and fill a few form to submit..n NO warranty card for ALL HP product..u can survey in whole market for HP item..n see whether got warranty card or not..

p/s ; jaychow007 is uglytwinkle or similar like that ..their work only for find my weakness side..bcoz he register to this forum only for bump this thread..find all the ways to find back this thread n up with some provocation to make all my potentional buyer worry..this kind of people still n always will find my weakness..hari hari asyik pikir nak sakitkan hati org..takut2 diri sendiri yang xtenang..byk masa terbuang je bro..Rezeki tu Allah yang tentukan..kalau betul aku xjujur , suatu masa nanti sure aku pon xbuat business lagi..itu shj..percaya pada ketentuan Allah..

I'm Say Sorry to uglytwinkle if make him dissapointed...already many2 time say sorry, in phone, ym, now in this LYN thread..he never ask for full refund, just ask exchange for model with webcam, n by that time dont have similar spec with webcam, then i decide to pay him rm50 as refund to cover my fault.. if he refuse to take my rm50 refund for that webcam, just ask for full refundn sure i will gave to him n he can buy new retail malaysia model at rm5999..then what else u want?



This post has been edited by ajul: Apr 16 2008, 04:30 PM

ko nih pon, dia tanyer:

POSTING BUAT KER TAK.. APESALAH KALO KO JAWAB.. YE, SAYER BUAT POSTING VIA POS LAJU KER, SKYNET KER, APER KER.. LEPASTUH, BARU BLEH BINCANG PASAL MODEL.. HAIYAAAA... LAGI SATU, AYAT TU KASI BAIK2 LA SKET.. TAHU LA BAD MOOD, MOOD PEMBELI KENA JAGA LA BANG..

bro, u look at the conversations once again, there is nothing wrong with ajul though, he just asked wat model the buyer wants... and he supposedly has to ask it first before he goes through everything. and milqy suddenly said like that... that's not polite.

i had go tru all this thread...regarding uglytwinkle issue with ajul..i don want to comment (im more a little bit towards uglytwinkle although i think both parties have their own mistakes... )..but regarding milkyway chat log...haha..for me its quite funny , the seller already ask what model, so if milkyway give the models, the seller can check its availability, can make a fast deal or not, can posting or not.....n i totally agree with anggajaya statement..
so i guess between milkyway n ajul, miscommunication...

1 thing to mentioned out....

"Brand New" laptop that don't have warranty from HP itself is still consider as "Brand New"?

Explain the laptop is Refurbish product or Brand New, before I go post in your new thread again.

This post has been edited by Austin: Apr 16 2008, 04:26 PM

I have been read this Complain Thread few day ago, this is the part i cannot accept, how come Ajul can selling Refurbished paralle to Buyer as Brand New??

Here is my some opinion:

Ok, if In that time Ajul really dun know the notebook he selling is Refurbished set, this reason still can accept. But the problem seems like after he already know that notebook is Refurbished set, but he still not Call Back Buyer & Auto Refund back full payment to buyer?? Here is the another part i also cannot accept.

For me if i already done something wrong to customer, i will post the apologize msg to customer directly in my main thread & PM him too, let all the lyn member know i have been doing the mistake, hope he can forgive me. I believe that if i really in sincerely apologize, the customer will forgive me. & I will not try to explain a lot of thing, cause i already done the mistake, this things is won`t change.

See The Attachment Below:

The Apologize Msg i write in my main thread.


Finally the customer forgive me,


Yeah, i agree with you.

....delete comment to respect other seller...:-)

---

Added on April 16, 2008, 4:31 pmI'm Say Sorry to uglytwinkle if make him dissapointed...already many2 time say sorry, in phone, ym, now in this LYN thread..he never ask for full refund, just ask exchange for model with webcam, n by that time dont have similar spec with webcam, then i decide to pay him rm50 as refund to cover my fault.. if he refuse to take my rm50 refund for that webcam, just ask for full refundn sure i will gave to him n he can buy new retail malaysia model at rm5999..then what else u want?



This post has been edited by ajul: Apr 16 2008, 04:31 PM

w0ot since last year not yet finish this matter?

@uglytwinkle
its best to return the notebook as what u accept from trader & get back ur full refund. its the best solution here
both parties would happy then.. IMO

this item he sell to another buyer..how come..sorry no full refund after 7 month DEAL..

Mod should closed this thread

This post has been edited by ajul: Apr 16 2008, 04:41 PM

And let you keep on selling those refurbished laptops?

u deal more than 100 people in lelong and 200 lowyat izzit alot?
i dealt more than 1000 people already. u deal 200000++ alot?
i deal more than half million already...
what i can say is in this case it's your mistake.

don say how much u deal or how many people, we lowyatian are smart people... don try to fool us or else ur reputation will drop to zero

plus some advice for u...that's not the correct attitude to do business.

His attitude also very good and costumer is always wrong instead of selling Refurbished unit. keep it up ajul!

why suddenly austin deleted his msg?

ohh, someone told me to do so cos I am not relevant to this HP case, and I had discussed with ajul over the misunderstanding of Apple sales and settled it peacefully.

hurm..@ajul..

i had asked you during the moment i realized that the model does not come with internal webcam. I asked for exchange or refund. You said " Mana boleh macam ini..aku dah try contact ko banyak kali."


and the same time mr. zul qais yer...i just realized the model is refurbished model on Jan 26 2008....2 months after you sold the lappie to me..the problem is..

WHY DURING THE ISSUE RAISED YOU DID NOT INFORM THAT I CAN GET REFUND @ RETURN BEFORE 7 months AFTER BOUGHT?



Now...its proven already....u always hide what customer deserves to know beb!!!!!


You always hide the important issues which buyers MUST know...



This post has been edited by uglytwinkle: Apr 16 2008, 11:05 PM

bro , i advice u proceed wif Consumer Tribunal ... any case happened within 3 years can bring there ... i can advice u on Contract Act 1957 if u need ... any misrepresentation and fraud can breach the contract between u two and ask for compensation

learn to protect ur right and do it for the favour of the community.... let ppl know their right too

This post has been edited by steventan85: Apr 17 2008, 04:02 AM