QUOTE(soonwai @ Jul 30 2024, 10:32 AM)
Want to get FSU also so susah. Anyway today got update. Randomly checked My Orders and saw something appeared dated 3 days ago.
20240108: Live chat back in Jan
20240707: Live chat for FSU
20240711: TM call to accept TnC.
20240719: 2 missed calls from TM
20240727: Modify Package order created. Current status "Order is in progress"
OK, back to waiting. Still July.
Update:
20240731: Installer called in the morning and installation done afternoon. Package name updated to "Unifi Home 1Gbps - Pro Upgrade"
I get mine upgraded today after the first order by TM automatically cancelled by them after 1 month no update from TM.
Then I called TM and they open a new order.
After 3 weeks of waiting, suddenly TM called and said wanna come today morning... to replace the modem (from existing Huawei to FibreHome Brand).
Asked the technician , what is the different between these 2 modems. He said, no different
Anyway, after 'activate' the modem, all the SpeedTest (from TM Speedtest, Fast.com) all showing upload is around 500Mpbs++ , while download only get 300Mbps ++
Gotta log case for TM to investigate.
Yes, reset the port and restart the modem after waiting 15 mins does not help