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Unifi Official TM UniFi High Speed Broadband Thread V42, READ 1ST PAGE FOR RELEVANT WIFI INFO!

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issac99289928
post Aug 22 2024, 07:59 PM

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QUOTE(emilyngsc @ Aug 22 2024, 06:13 PM)
provided one device (router & modem combined) with one year warranty 🤞🏻
*

?

if the combo is dead after one year , have to buy a new one ? the modem is no longer free ?

xCryptik
post Aug 22 2024, 08:28 PM

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QUOTE(Dyson Jin @ Aug 22 2024, 02:14 AM)
Anyone's got this email?
3 months free bill for existing customer
but contract need renew 24months..gooding?
*
Don't take this one.
Request for SWU.
They will ask where you heard it from.
Then they will ask are you looking for new ISP.
I show them 600Mbps RM99 for first 6 months RRP: RM139/month by TIME.
They said okay will process with SWU.
*Note that SWU usually don't have UnifiTV. So use that free 6 month to buy tvbox. smile.gif
HAMST3R
post Aug 23 2024, 10:57 AM

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QUOTE(xCryptik @ Aug 22 2024, 08:28 PM)
Don't take this one.
Request for SWU.
They will ask where you heard it from.
Then they will ask are you looking for new ISP.
I show them 600Mbps RM99 for first 6 months RRP: RM139/month by TIME.
They said okay will process with SWU.
*Note that SWU usually don't have UnifiTV. So use that free 6 month to buy tvbox.  smile.gif
*
Do we get new router from TM if apply for SWU?
Epic_winner091
post Aug 23 2024, 11:55 AM

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Is there a way to set up a custom DNS on the FX3060V?
Lon3Rang3r00
post Aug 23 2024, 11:56 AM

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QUOTE(Lon3Rang3r00 @ Aug 21 2024, 10:57 AM)
Guys, for SWU 4.0. I applied for the 300mbps which is Rm119 with 6 months waive, contract started this March-2024. But i noticed that my billing for the past 6 months, it's showing 300mbps at Rm139 instead of Rm119. Although it got waived (except this month, the waive is prorated) but i curious if anyone also getting this?

[attachmentid=11501386]
Edited: I've contacted Unifi via Maya, they gave me a case number and said will get back to me within 5 working days.
*
UniFo look into my application and find back the TM Point CS that helps me to switch to SWU, the CS stated that first six months after i switch to SWU will be waived. Then she commented that the Rm20 discount will apply on the 7th months onward. doh.gif I told her that i'll be check again. and TM close the case as "Resolved". dry.gif Guess I'll posted again in a month time to see if the Rm20 really deduct from my monthly billing. I also wanna find out if the SST charge on the Rm139 or Rm119 (After discount)

This post has been edited by Lon3Rang3r00: Aug 23 2024, 11:57 AM
tng55
post Aug 23 2024, 12:50 PM

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QUOTE(Epic_winner091 @ Aug 23 2024, 11:55 AM)
Is there a way to set up a custom DNS on the FX3060V?
*
no you can't set Google DNS wont work will stay TM DNS
get you own router can set Google DNS or otherthing will work wont stay TM DNS
Epic_winner091
post Aug 23 2024, 02:43 PM

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Oof, that's too bad. Oh well, future project for me I assume.
emilyngsc
post Aug 23 2024, 03:13 PM

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QUOTE(issac99289928 @ Aug 22 2024, 07:59 PM)
?

if the combo is dead after one year , have to buy a new one  ? the modem is no longer free ?
*
This part I can’t confirm yet.
zeronehza
post Aug 23 2024, 03:18 PM

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QUOTE(askm @ Aug 22 2024, 05:27 PM)
Any way to check the unifi contract status? not via CS.
*
via unifi portal, acc details , installation date

unifi
aniq8676
post Aug 23 2024, 03:31 PM

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Unifi suddenly called me and asked if I had a problem with the internet connection,
they informed that no internet connection was detected at my house.

Apparently I forgot to turn on my internet connection. So unifi thinks i have internet problem. whistling.gif
QuantumEdge
post Aug 23 2024, 05:34 PM

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Can someone provide a honest review?
I would like to know the experience of Unifi at night, especially when browsing social media and watching youtube, plus visiting taobao or any china websites

Been using Maxis for nearly 3 years now, I'm happy with their routing and stability
However, asking them for promo plans to recontract is a nightmare
Upgraded for free from 300Mbps to 500Mbps, a few months back they gave postpaid+new fiber sub users special promo (RM149 500Mbps, plus RM10 public IP)...
But they refused to give me such a plan claiming I already got my free speed upgrade(which is not true, I'm paying the same as typical 500Mbps users)

user posted image

This post has been edited by QuantumEdge: Aug 23 2024, 05:36 PM
kcl2006ch
post Aug 23 2024, 05:50 PM

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QUOTE(HAMST3R @ Aug 23 2024, 10:57 AM)
Do we get new router from TM if apply for SWU?
*
yes, but can confirm with agent at TM POINT AKA UNIFI STORE
cklove96
post Aug 23 2024, 06:23 PM

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QUOTE(QuantumEdge @ Aug 23 2024, 06:34 PM)
Can someone provide a honest review?
I would like to know the experience of Unifi at night, especially when browsing social media and watching youtube, plus visiting taobao or any china websites

Been using Maxis for nearly 3 years now, I'm happy with their routing and stability
However, asking them for promo plans to recontract is a nightmare
Upgraded for free from 300Mbps to 500Mbps, a few months back they gave postpaid+new fiber sub users special promo (RM149 500Mbps, plus RM10 public IP)...
But they refused to give me such a plan claiming I already got my free speed upgrade(which is not true, I'm paying the same as typical 500Mbps users)

user posted image
*
unifi>time>maxis



user posted image

This post has been edited by cklove96: Aug 23 2024, 06:29 PM
QuantumEdge
post Aug 23 2024, 06:35 PM

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QUOTE(cklove96 @ Aug 23 2024, 06:23 PM)
unifi>time>maxis
user posted image
*
Using TIME at the moment, the routing to China is so bad...that I need to VPN back to my other house with Maxis doh.gif
Nicknamed666
post Aug 23 2024, 06:39 PM

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Currently paying RM129+ tax for 500mbps, tm called to offer free 3 months with 24months contract renewal.
Is it better to take it or request for SWU?
YoungMan
post Aug 23 2024, 07:20 PM

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QUOTE(QuantumEdge @ Aug 23 2024, 05:34 PM)
Can someone provide a honest review?
I would like to know the experience of Unifi at night, especially when browsing social media and watching youtube, plus visiting taobao or any china websites

Been using Maxis for nearly 3 years now, I'm happy with their routing and stability
However, asking them for promo plans to recontract is a nightmare
Upgraded for free from 300Mbps to 500Mbps, a few months back they gave postpaid+new fiber sub users special promo (RM149 500Mbps, plus RM10 public IP)...
But they refused to give me such a plan claiming I already got my free speed upgrade(which is not true, I'm paying the same as typical 500Mbps users)

user posted image
*
Usually they will only counter if you have transfer ID from Unifi. Same if you try to switch out from Unifi, TM will try to counter offer. Then you can decide to take the offer or proceed to switch out.
kwss
post Aug 23 2024, 08:34 PM

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QUOTE(QuantumEdge @ Aug 23 2024, 05:34 PM)
Can someone provide a honest review?
I would like to know the experience of Unifi at night, especially when browsing social media and watching youtube, plus visiting taobao or any china websites

Been using Maxis for nearly 3 years now, I'm happy with their routing and stability
However, asking them for promo plans to recontract is a nightmare
Upgraded for free from 300Mbps to 500Mbps, a few months back they gave postpaid+new fiber sub users special promo (RM149 500Mbps, plus RM10 public IP)...
But they refused to give me such a plan claiming I already got my free speed upgrade(which is not true, I'm paying the same as typical 500Mbps users)

user posted image
*
Less than satisfactory performance during evening is a common occurance but since it's local congestion, it's dependent on your place or the specific OLT port.

Google has CDN right inside TM. So everything from Android update to YouTube will be trouble free.

TM has direct peering with Taobao, ByteDance and Tencent. I think some other smaller Chinese cloud provider too.

You can view the list here:
https://bgpview.io/asn/4788#peers-v4

Just check which AS those China website you want to access and see if they are in the list.
PJng
post Aug 23 2024, 08:51 PM

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QUOTE(aniq8676 @ Aug 23 2024, 03:31 PM)
Unifi suddenly called me and asked if I had a problem with the internet connection,
they informed that no internet connection was detected at my house.

Apparently I forgot to turn on my internet connection. So unifi thinks i have internet problem.  whistling.gif
*
What, how TM can detect and notice so many user
MyProLife
post Aug 23 2024, 09:16 PM

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QUOTE(QuantumEdge @ Aug 23 2024, 05:34 PM)
Can someone provide a honest review?
I would like to know the experience of Unifi at night, especially when browsing social media and watching youtube, plus visiting taobao or any china websites

Been using Maxis for nearly 3 years now, I'm happy with their routing and stability
However, asking them for promo plans to recontract is a nightmare
Upgraded for free from 300Mbps to 500Mbps, a few months back they gave postpaid+new fiber sub users special promo (RM149 500Mbps, plus RM10 public IP)...
But they refused to give me such a plan claiming I already got my free speed upgrade(which is not true, I'm paying the same as typical 500Mbps users)

user posted image
*
TM routing to china lately is good. Can use taobao, can watch bilibili well. Weibo is okay although sometimes slow to load picture

Not so good with some western CDN tho. So Reddit loads quite badly
anip94
post Aug 23 2024, 09:34 PM

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browsing speed slows down to a crawl again. even on local site like lowyat. happening too many times now during these time of the day. really frustrating

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