You will get 940Mbps if you are using 1Gbps plan

I lipoted to 100 again this morning about this issue, insist they send TM own tech support (not partner installer) to come over and fix it. They set appointment tomorrow. We see what TM themselves have to say about this tomorrow, but I highly doubt they will be able to resolve it, since everyone else is also facing the same issue as I am.

Having same issue, my office upgraded to 2gbps and given the black onu, run in bridge mode will drop speed after several hours/days, not only speed drop, the ping to google dns also randomly drop

Now using old ZTE onu and limit to 1gbps and testing.

My office need internet for branch VPN connection, speed drop are very annoying and greatly impact the connectivity

Update : Someone from TM called me just now and pushed the appointment schedule earlier, instead of tomorrow, they are coming today in the evening. Not sure they are giving me preferential treatment becoz I rant about this in my X posts.

Hopefully will have a solution.
Attach my speedtest results, i havent change to my new router which had 2.5G wan and lan, lazy to change since it will drop speed.

Unifi latency as monitored by Omada is getting more and more 'cacat' by the hour ...

anyone know how many unit of fiberhome sr1041f can I use as a mesh? currently using two (one as controller one as mesh), can I add one more?

update us later, what was their solution~
previously i as i know they do customer configuring and coding to the ONU with their own software/tool

Can the second D-Link ONR be connected via wired backhaul?

This post has been edited by Epic_winner091: Aug 19 2024, 03:27 PM

Still waiting for confirmation from them what time they are coming over. So far, after lunch time, no one called/sms me yet.

Unifi bery the topkek retard, already inform CS that I want TM own technician to come over to fix issue, they forward it back to the same partner installer that came over last Saturday ... haiya what a joke!

Hi Guys,
Just received a call from TM stating they will come over to upgrade my 800Mbps to 1Gbps.

Having read some of the comments here, I have a few questions which I hope you guys can help with:
(1) Is there stability issue (read intermittent speed reduce) with the new 1Gbps router?
(2) Can I re-use the existing Huawei BTU? I understand the speed might be down to about 940Mbps, but I am ok with that as long as it's more stable.
(3) I am currently using my own router (Mikrotik Hex and Asus XT8 for wifi). Should the TM provided ONU is stable at 1Gbps, which router is recommended to support 1Gbps throughout my home network?

Thanks.

Their combo box, regardless of what brand, is problematic. It's like they never do proper research and testing and then just shove the device to us. If you don't really need the small 200MBps ish increase, just stay at 800MBps and ask for package price reduction instead.

Maxis fibre contract habis, got any deal from Unifi, any agent can pm me.

Oh man...don't really care about the download speed actually, but fancy the upload...just accepted the offer, so too late now...
Let's see how this goes...thanks much!

For my case i can use back the ZTE onu provided they didnt take it back, so now my office 2gbps package run on 1gbps due to LAN speed only gigabit

Haha...me too. Tech no yet call but the sales office or something call to confirm my auto upgrade last week.

Also got exact same question as you as I am using Asus GT-AX11000 that is way stronger than TM ONR and can cover my entire house. I doubt TM ONR can cover them (my old Asus RT-AC56U cannot cover all).

Also my households rated heavy users (at least over 100% more than avg ppl with 800MB subscription based on Unifi APP with more at least 5-10 IoT devices connected.
Even if it limit to 940MB, still ok, still an upgrade with doubling of upload speed, especially useful when work from home with OneDrive uploading.

Now issues is with stability, the same with your question if using ONR as bridge for 1GB, or else I will use back the old modem (if they don't bind the ONR).

went and recontract at tmpoint for the SWU 4.0

ask for the rm119- 300mbps, free 6 months - recontract 24 months

Did not want the new router/combo... but was forced to take it.

Also had to sign up the rm39 tm mobile line for three months...
was told I can terminate it after 3 months.

i sucessfully downgraded from 500mbps to 300mbps SWU plan due to want saving cost,i also get the white skyworth ONR, i tried swapping back my old btu it can works, make sure u get the ONT password from installer

This post has been edited by kcl2006ch: Aug 19 2024, 05:55 PM

This is so wrong, paying for 2gbps subscription but only use 1gbps

Pm anime4000 go get the pon stick.