having frequent disconnect/reconnect issue for the past week. Port reset by TM didn't do anything. like every day will have sudden disconnect at random intervals, sometimes stable for hours or just few minutes. Router didn't overheat, didn't reboot itself, fibre cable looks fine but I asked TM to send their tech anyway tomorrow to just double check the fibre & maybe BTU.
im not very good at troubleshooting but looking at the logs below from my router, i would think it's on TM side that's the issue is. it's on the PPPoE session ('handshakes' i guess? is it the right word for it idk), like maybe this TM's device ibse04.wmu here just dropped the session, then unable to reach my router or not responding to my router's PPP initialization.
though I've no idea how to explain to the tech. Not exactly sure what device ibse04.wmu is, but from the logs i would hazard to guess it's the PPoE peer for my location. my networking skill is rusty.
2024-07-28 13:59:59 ppp[28755]: <6> 261060 ppp send LCP ACK
2024-07-28 13:59:59 ppp[28755]: <6> 261058 ppp receive LCP Request options(mru=1492;authtype=PPP_PAP;magic=0xda9550e8;)
2024-07-28 13:59:56 ppp[28755]: <6> 261064 ppp receive LCP ACK
2024-07-28 13:59:56 ppp[28755]: <6> 261061 ppp send LCP Request options(mru=1480;magic=0xa6bb0584;)
2024-07-28 13:59:56 ppp[28755]: <6> 261025 pppoe receive PADS sess-id(65446)
2024-07-28 13:59:56 ppp[28755]: <6> 261024 pppoe send PADR Host-Uniq(7053)
2024-07-28 13:59:56 ppp[28755]: <6> 261022 pppoe receive PADO form AC-MAC(00:00:5e:00:01:bb)
2024-07-28 13:59:56 ppp[28755]: <6> 261023 pppoe receive PADO AC-Name(ibse04.wmu)
2024-07-28 13:59:56 ppp[28755]: <6> 261021 pppoe send PADI Host-Uniq(7053)
2024-07-28 13:59:56 ppp[28755]: <6> 261026 pppoe send PADT due to(resending PADI)
2024-07-28 13:59:46 ppp[27362]: <6> 261021 pppoe send PADI Host-Uniq(6ae2)
2024-07-28 13:59:46 ppp[27362]: <6> 261026 pppoe send PADT due to(resending PADI)
2024-07-28 13:59:36 ppp[27362]: <6> 261021 pppoe send PADI Host-Uniq(6ae2)
2024-07-28 13:59:36 ppp[27362]: <6> 261026 pppoe send PADT due to(resending PADI)
2024-07-28 13:59:31 ppp[27362]: <6> 261021 pppoe send PADI Host-Uniq(6ae2)