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Unifi Official TM UniFi High Speed Broadband Thread V42, READ 1ST PAGE FOR RELEVANT WIFI INFO!

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bugipunch
post Jul 10 2024, 08:40 PM

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tm is up and down today. Today start from 730pm routing become shit. Really topkek this tm
NimalKumar
post Jul 10 2024, 09:22 PM

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QUOTE(xCryptik @ Jul 9 2024, 11:18 PM)
Anyone else facing high ping for Shopee around 9pm++?
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YESS I'm facing the same issue as well. Ard 8pm+ up until morning.
westlife
post Jul 10 2024, 10:25 PM

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QUOTE(isr25 @ Jul 9 2024, 07:39 PM)
Same. Not yet. Tempted to change to another ISP since TM is charging the same for less bandwidth…
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Which other isp can gives u more bandwidth but cheaper price other than unifi? If talking about those ISPs riding on unifi’s infra.
michaelkkl
post Jul 10 2024, 10:38 PM

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QUOTE(Maxieos @ Jul 10 2024, 07:51 PM)
Is it normal for you all getting "Our systems have detected unusual traffic from your computer network" on google search ? since unifi is using Private IP ?
What is the cheapest package SWU now ?
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If you are under CGNAT IP you might see this often.
Another way is to enable IPv6 if you haven't done so.

This post has been edited by michaelkkl: Jul 10 2024, 10:39 PM
tng55
post Jul 10 2024, 11:34 PM

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QUOTE(xCryptik @ Jul 10 2024, 05:38 PM)
They changed your IP range after escalated to L2 + network team?
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yes of course without visit my home
soonwai
post Jul 11 2024, 12:17 AM


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QUOTE(mikey8811 @ Jul 4 2024, 01:59 PM)
Hi

With regards to the UOB promo for Unifi users with RM 388 cash reward, has everyone who applied for the account gotten their RM 388? If so, when did they receive it?

I applied early April and fulfilled all the conditions. However, I have yet to receive anything. I thought the funds were meant to be credited one month after the account opening date.

Thanks
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I did mine last year. Opened late Dec, funds for Jan, RM388 credited mid-march. 76 days from date of account opening.
iirc TnC stated within 90 days of account opening.

My cousin & wife and my friends got theirs after 80-85 days. They opened late Mar and put for April.

My daughter just got hers today. Opened early April, put for May. 94 days.

My mum too I think but I haven't checked yet.

Time for me to go collect commission. biggrin.gif

This post has been edited by soonwai: Jul 11 2024, 12:18 AM
westlife
post Jul 11 2024, 05:11 AM

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QUOTE(soonwai @ Jul 11 2024, 12:17 AM)
I did mine last year. Opened late Dec, funds for Jan, RM388 credited mid-march. 76 days from date of account opening.
iirc TnC stated within 90 days of account opening.

My cousin & wife and my friends got theirs after 80-85 days. They opened late Mar and put for April.

My daughter just got hers today. Opened early April, put for May. 94 days.

My mum too I think but I haven't checked yet.

Time for me to go collect commission. biggrin.gif
*
New users now can still get it?
soonwai
post Jul 11 2024, 07:58 AM


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QUOTE(westlife @ Jul 11 2024, 05:11 AM)
New users now can still get it?
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I think not. The one I posted about here was for Mar/Apr.
https://forum.lowyat.net/index.php?showtopi...ost&p=109402478

I saw it in MyUnifi Rewards page. Maybe check there but nothing currently.
ycktech
post Jul 11 2024, 08:58 AM

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QUOTE(michaelkkl @ Jul 10 2024, 10:38 PM)
If you are under CGNAT IP you might see this often.
Another way is to enable IPv6 if you haven't done so.
*
If enable IPv6, is it a public or private IPv6?

Quanta
post Jul 11 2024, 09:21 AM

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QUOTE(ycktech @ Jul 11 2024, 08:58 AM)
If enable IPv6, is it a public or private IPv6?
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should be public IP since it is not exhausted.
soonwai
post Jul 11 2024, 11:09 AM


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QUOTE(coolguy_0925 @ Jul 9 2024, 10:40 PM)
Yay your wait will be over soon... countdown 22 days!!! rclxm9.gif  rclxm9.gif  rclxm9.gif

*cough* if TM not gonna take a sharp U-turn *cough*

grin.gif grin.gif grin.gif
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chong83
Decided to prod TM a bit. Livechat with them on 7/7. Today got the call for the 1Gbps upgrade. CS just read out the terms of the upgrade - 800-1000/500, new modem/router (1-yr warranty), no charge for technician visit, no re-contract, price, UnifiTV & call package remains the same. Now wait for technician to set appointment.

The only thing I find strange is that, even though I was given a report number after the live chat, there's no sign of the ticket in either My Activities or My Orders.

This post has been edited by soonwai: Jul 11 2024, 11:22 AM
jiaen0509
post Jul 11 2024, 11:30 AM

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QUOTE(soonwai @ Jul 11 2024, 11:09 AM)
chong83
Decided to prod TM a bit. Livechat with them on 7/7. Today got the call for the 1Gbps upgrade. CS just read out the terms of the upgrade - 800-1000/500, new modem/router (1-yr warranty), no charge for technician visit, no re-contract, price, UnifiTV & call package remains the same. Now wait for technician to set appointment.

The only thing I find strange is that, even though I was given a report number after the live chat, there's no sign of the ticket in either My Activities or My Orders.
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It’s took few days around 3 workings day up to a week to appear the modify order. Once the modify order appear, usually next working days will have technician assigned.
haturaya
post Jul 11 2024, 06:02 PM

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QUOTE(ycktech @ Jul 11 2024, 08:58 AM)
If enable IPv6, is it a public or private IPv6?
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IPv6 all public. whistling.gif
michaelkkl
post Jul 11 2024, 07:02 PM

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QUOTE(ycktech @ Jul 11 2024, 08:58 AM)
If enable IPv6, is it a public or private IPv6?
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It will be public IPv6.

By enabling IPv6, you may noticed some performance boost such as faster loading time and better routing (most of the content provider support IPv6).
IPv6 also has an average of 10%-40% lower latency than IPv4 as mentioned by Apple, Facebook and Akamai.
Verblassen
post Jul 11 2024, 07:07 PM

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Hi all, quick question:

1. I have the D-link Black box set to bridge mode. Cat 8 cable (Vention - if this helps) from the 2.5Gbe port to my router's WAN (2.5Gbe as well). Router is an Asus TUF BE6500 (launched in China only), got it from Shopee and setup accordingly. I've had AC86u's in the past from Taobao as well so setup was quite seamless.

This router has 4 2.5Gbe ports per spec sheet.

However, I'm only getting 940mbps download (seemed capped as though I was using a gigabit port). I have yet to move into my house so limited to phones so far. Tested with an iPhone 14 pro max, Samsung s24 ultra and Samsung note 10+ Any ideas? 🥲

user posted image

user posted image

2. *After* setting the Dlink black box into bridge mode, is there any way to "access" it's setup page? 🤭🤭

Thank you in advance!!!
blacktubi
post Jul 11 2024, 07:14 PM

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QUOTE(Verblassen @ Jul 11 2024, 07:07 PM)
Hi all, quick question:

1. I have the D-link Black box set to bridge mode. Cat 8 cable (Vention - if this helps) from the 2.5Gbe port to my router's WAN (2.5Gbe as well). Router is an Asus TUF BE6500 (launched in China only), got it from Shopee and setup accordingly. I've had AC86u's in the past from Taobao as well so setup was quite seamless.

This router has 4 2.5Gbe ports per spec sheet.

However,  I'm only getting 940mbps download (seemed capped as though I was using a gigabit port). I have yet to move into my house so limited to phones so far. Tested with an iPhone 14 pro max, Samsung s24 ultra and Samsung note 10+ Any ideas? 🥲

» Click to show Spoiler - click again to hide... «


2. *After* setting the Dlink black box into bridge mode, is there any way to "access" it's setup page? 🤭🤭

Thank you in advance!!!
*
For certain location, 1Gbps plan got capped at 940Mbps by the OLT infra vendor

You can test your luck to fight with TM but good luck
Verblassen
post Jul 11 2024, 07:27 PM

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QUOTE(blacktubi @ Jul 11 2024, 07:14 PM)
For certain location, 1Gbps plan got capped at 940Mbps by the OLT infra vendor

You can test your luck to fight with TM but good luck
*
Does this only apply to only wifi clients? When the installer came to setup he was able to get 1.2gbps on Fast.com with his Macbook.

I'm based in Old Klang road if anyone is facing something similar.

This post has been edited by Verblassen: Jul 11 2024, 07:36 PM
Mazda9
post Jul 11 2024, 07:32 PM

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Hi,

I’m on 1Gbps Unifi plan. The issue is when I’m using the 2.5gb Unifi black combo box paired with my Asus rtac5300 router or with my tp-link ge800 router as bridge, my download speed will drop after few days from 950mbps to 300-450mbps after few days.

I’ll call Unifi technical support, they will eventually reset the port and the issue will be solved for few days then back to square one again.

TM engineer came to give me spare fiberhome white box to test and see but surprisingly the issue doesn’t happen with white fiberhome ONU box.

Any idea what’s wrong?
The.Lucas.DaY
post Jul 11 2024, 08:14 PM

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Oh really? Fancy speedtest simpan jer la

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soulfly
post Jul 11 2024, 08:38 PM

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speed is suddenly really slow in the last half an hour ago or so. anyone else have similar issue? shakehead.gif

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