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Unifi Official TM UniFi High Speed Broadband Thread V42, READ 1ST PAGE FOR RELEVANT WIFI INFO!

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aniq8676
post May 1 2024, 08:23 PM

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QUOTE(failed.hashcheck @ May 1 2024, 06:45 PM)
Do tm lock your account to specific router?

My Asus router going kaput, so I swap to my backup TM provided Fiberhome (SR1041F) router.
All settings checked. But my pppoe keep dialing into this internal ip 172.20.*.* that have no internet connection.

Today the technician come, they also can't explain what happen. so they request pppoe reset. Now my internet worked on this fiberhome router.

When the technician leave, I tried to swap the router to slightly decent TPlink router from Celcom. The problem returns. pppoe dialed into  172.20.*.* ip again. Tried spoof the MAC from original previous Fiberhome router, also no go.
Now I suspicious already. So I swap yet again to yet another TM fiberhome router (SR1041Y), also same problem.

I give up, swap back to the original Fiberhome SR1041F, it worked?!?!!
Do I need to call TM to reset my account every time I change ruter or what?
*
Just ask them to reset the network.
zeronehza
post May 1 2024, 08:25 PM

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leaked from ui tm will be releasing new onr with true 2.5gbpe port this week. .
failed.hashcheck
post May 1 2024, 09:25 PM

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QUOTE(aniq8676 @ May 1 2024, 08:23 PM)
Just ask them to reset the network.
*
I don't mind asking, but just.. it's weird af.
Is this a new policy?
Never had to go through this before nor it ever happened with other providers.
sp6068
post May 1 2024, 09:50 PM

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Even using a free vpn plugin for Edge and connect to Aussie can see a big difference in download speeds for international sites.

And yet TM doesn't say a single thing about their networks slowdowns.
Yluxion
post May 1 2024, 09:59 PM

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QUOTE(zeronehza @ May 1 2024, 08:25 PM)
leaked from ui tm will be releasing new onr with true 2.5gbpe port this week. .
*
Will definitely keep an eye out for this. rclxms.gif

My 800Mbps still waiting to be upgraded.
cT.!Kee!
post May 1 2024, 10:51 PM

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QUOTE(Hummingbird @ May 1 2024, 09:06 AM)
What was slow? Speedtest was fine?
I had no problem accessing normal website and services at night yesterday.
*
im using Unifi fiber 500Mbps Speedtest

very slow loading to image & video:
imgur
discord
twitch
other website

and 300-400ms lagging on online gaming multiplayer

High ping latency 300-400ms at night mad.gif
user posted image

Normal 130-150ms at morning, noon, evening
user posted image
Futurama
post May 1 2024, 11:34 PM

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QUOTE(jusbella @ Apr 30 2024, 11:51 PM)
No problem 800mbps here, everything smooth include YouTube. Setapak area.
*
Experience this after 9pm.

Even any sort of streaming or gaming lags. A lot of lost packets.

After 6am, it goes back to normal.

Speedtest will be fine but everything else isn't.
sp6068
post May 2 2024, 12:36 AM

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QUOTE(Azusa_San @ May 1 2024, 10:12 AM)
yup, unifi is slower at night, even shopee and some local website also feel lagging, already few months like this lol

but everything back to normal after midnight / morning
*
Nope, can confirm it still feels like shit past midnight. I tend to watch Netflix at night can see the quality will drop to 720p when you pull up the streaming info HUD. I'm on 500mbps plan
failed.hashcheck
post May 2 2024, 03:07 AM

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And now im being charged RM53 for technician visit that come just to tell me that the downtime was totally their server side issues? Summore after their phone support didn't pick up at all the whole day??
tf is this shit?

over and over im getting more and more regret switching to this shit isp just to save rm10 monthly bill.
zeronehza
post May 2 2024, 07:57 AM

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QUOTE(Yluxion @ May 1 2024, 09:59 PM)
Will definitely keep an eye out for this.  rclxms.gif

My 800Mbps still waiting to be upgraded.
*
this is my upgrade from 800 -> 1Gbps
well upload not an issue with OLD ONU
super stable and maintain 5xx

the dload just 9xx..

user posted image

waiting to ask tm to change to the latest ONR too.. unlock 1Gbps barrier rolleyes.gif


danielyeap
post May 2 2024, 08:41 AM

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QUOTE(zeronehza @ May 2 2024, 07:57 AM)
this is my upgrade from 800 -> 1Gbps
well upload not an issue with OLD ONU
super stable and maintain 5xx

the dload just 9xx..

user posted image

waiting to ask tm to change to the latest ONR too.. unlock 1Gbps barrier  rolleyes.gif
*
Hi,
Any idea why it's not hitting 1Gbps?
Thanks.
zeronehza
post May 2 2024, 09:05 AM

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QUOTE(danielyeap @ May 2 2024, 08:41 AM)
Hi,
Any idea why it's not hitting 1Gbps?
Thanks.
*
current ONR dont have 2.5Gb port WAN

1Gb port limitation max speed 940±
sHawTY
post May 2 2024, 10:30 AM

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TM has officially confirmed an appointment for my speed upgrade from 800Mb/s to 1Gb/s. Here's hoping for a smooth execution without any hitches.

user posted image
sHawTY
post May 2 2024, 10:31 AM

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QUOTE(zeronehza @ May 1 2024, 08:25 PM)
leaked from ui tm will be releasing new onr with true 2.5gbpe port this week. .
New ONU with 2.5Gb/s WAN port?

This post has been edited by sHawTY: May 2 2024, 10:31 AM
bobby25
post May 2 2024, 12:00 PM

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QUOTE(sHawTY @ May 2 2024, 10:31 AM)
New ONU with 2.5Gb/s WAN port?
*
Anyone got more info on this ?
tng55
post May 2 2024, 12:08 PM

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QUOTE(zeronehza @ May 1 2024, 08:25 PM)
leaked from ui tm will be releasing new onr with true 2.5gbpe port this week. .
*
source Please share or screenshot leaked
PJusa
post May 2 2024, 12:14 PM

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QUOTE(cT.!Kee! @ May 1 2024, 10:51 PM)
im using Unifi fiber 500Mbps Speedtest

very slow loading to image & video:
imgur
discord
twitch
other website

and 300-400ms lagging on online gaming multiplayer

High ping latency 300-400ms at night  mad.gif
user posted image

Normal 130-150ms at morning, noon, evening
user posted image
*
Same here. Connection to Europe is so bad, I have to use a VPN and route through Japan. Any idea if this is restricted to specific IP ranges? Evening connection speed slows down to dialup.
karenzayn
post May 2 2024, 12:26 PM

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QUOTE(failed.hashcheck @ May 1 2024, 06:45 PM)
Do tm lock your account to specific router?

My Asus router going kaput, so I swap to my backup TM provided Fiberhome (SR1041F) router.
All settings checked. But my pppoe keep dialing into this internal ip 172.20.*.* that have no internet connection.

Today the technician come, they also can't explain what happen. so they request pppoe reset. Now my internet worked on this fiberhome router.

When the technician leave, I tried to swap the router to slightly decent TPlink router from Celcom. The problem returns. pppoe dialed into  172.20.*.* ip again. Tried spoof the MAC from original previous Fiberhome router, also no go.
Now I suspicious already. So I swap yet again to yet another TM fiberhome router (SR1041Y), also same problem.

I give up, swap back to the original Fiberhome SR1041F, it worked?!?!!
Do I need to call TM to reset my account every time I change ruter or what?
*
Not really,
I swapped one of my workplace warehouse from AZ-Tech to Fiberhome like yours (from one of our closed store and just lying around) and slap the PPPOE from the AZ-Tech and works fine...


PRSXFENG
post May 2 2024, 12:34 PM

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QUOTE(failed.hashcheck @ May 1 2024, 06:45 PM)
Do tm lock your account to specific router?

My Asus router going kaput, so I swap to my backup TM provided Fiberhome (SR1041F) router.
All settings checked. But my pppoe keep dialing into this internal ip 172.20.*.* that have no internet connection.

Today the technician come, they also can't explain what happen. so they request pppoe reset. Now my internet worked on this fiberhome router.

When the technician leave, I tried to swap the router to slightly decent TPlink router from Celcom. The problem returns. pppoe dialed into  172.20.*.* ip again. Tried spoof the MAC from original previous Fiberhome router, also no go.
Now I suspicious already. So I swap yet again to yet another TM fiberhome router (SR1041Y), also same problem.

I give up, swap back to the original Fiberhome SR1041F, it worked?!?!!
Do I need to call TM to reset my account every time I change ruter or what?
*
was the correct VLAN selected?
bobby25
post May 2 2024, 01:29 PM

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QUOTE(cT.!Kee! @ May 1 2024, 10:51 PM)
im using Unifi fiber 500Mbps Speedtest

very slow loading to image & video:
imgur
discord
twitch
other website

and 300-400ms lagging on online gaming multiplayer

High ping latency 300-400ms at night  mad.gif
user posted image

Normal 130-150ms at morning, noon, evening
user posted image
*
Bro , have you complained to unifi ? I tried to talk to their level 2 support and they are asking me for proof , maybe you can try lodge report and give them the chart you provided here . US and Europe connections really slow at night

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