maxis is show but consistent.

celcomdigi speedtest so fast but daily tasks like kok.

even umobile better haha

i remember being with them for a month, even volte issue they couldn't fix. end up most calls go to voicemail.

even at my area cd speedtest more than 400on 4g, but youtube buffers lmaooooo

maxis no issue

cant speak for klang la, got few places in klang i know maxis is slow, but thank god i dont live there, rest of selangor and peninsular so far no issue

Umobile is worst in my area literally can't used. Calls mostly falls into 2G
Maxis off course consistent in CS too
CD now becoming worser in CS and after sales support

can you believe when i was with digi, they removed their live chat when combined with celcom? so only celcom had whatsapp which we couldnt access

digi can only send request in app which they will close lmao

I called Digi CS for iPhone pre order enquiry I waited for almost 30 mins.

very bad, i kena few times trying calling them on urgent matter.
nightmare to call them, or raise the case, they close it after standard reply, so still dare to say drop in complaints, so horrible, all cases not settled
regretted to support them for more than 20 years, and due to horrible coverage in KL, prime commercial building/area, i was forced to sign up UMOBILE as another line.

before become CD, digi's 4G+ can beat maxis home fibre 300 consistently, now pay more for 5G, but get 3G speed.

anyone left umobile before and mnp to celcomdigi?
what should i replied?
I replied Yes 6018xxxxxxx(my number)
but it replied no receive my request
so what should i reply?
I just tried again with: PortOut Yes 6018xxxxxxx(my number) and waiting
anyone tried before? Can guide me? TQ

reply to my own thread after I checked with umobile cs...TQ

I have tried to port in CD from Maxis.
I don't even receive any port out confirmation.
Called CD CS requested to resubmit again, at the end still no receive any sms.

Few weeks later, I visited to Digi Store request to port in CD Postpaid SE 60 during the weekend.
Sales rep. explained about of this plan, he mentioned this plan does not bundle with any contract (to get 105GB).
Then, I confirm with sales rep. again, He said ya, pelan ini tidak ada apa-apa kontrak.

After the day, I received the email from Digi about the port in request.
Ultimately, the plan is binding for 12 mth (refer to the registration form attached)
haiya. sudah kena tipu

After 48 hours still no receive any sms confirmation to port out
I called to CD CS (to request for resubmit the MNP), CS claimed did not receive the port in request for the number. She asked me to do new apply at any centre. lmao

This post has been edited by ckh6003: Sep 13 2024, 10:07 PM

no wo.

ok lah, looks like have to plan for a trip to Digi Store.

You should call CelcomDigi to resubmit port out request again because the first one is unsuccessful.
Then reply:
PortOut Yes 601XXXXXXX
Hahaha, but because you didn't receive the port out SMS, can still uturn from the 1 year contract plan right?

This post has been edited by YoungMan: Sep 14 2024, 10:23 AM

Something to note. If you’re using Umobile Postpaid you will need to pay all the billed and unbilled amount else they will reject the request. The way they process the request also very odd. That time I port from UM to CD 80, they gave quite a long timeframe to reply the portout confirmation (9 hours time frame for me) and they will only send confirmation exactly right after the timeframe given, which is a bit different from other telco from my experience.

I tried UMobile for a while to test but coverage really bad indoors and my office area. So I port back to CD after a few weeks of usage. For my area CD still king, even 1 bar still can use to watch YouTube, FB etc unlike UM.

Issue still persists? Or fixed edi? Seems like I having this issue also

Ya. better next time do mnp at online.
Today, I reached Digi store around 6.10pm (business hour 10am - 6.30pm).
Digi staff said dah tutup, datang esok pagi pukul 10.

I also yesterday port out from u mobile. Luckily I assumed the XXX is my number. 😆 U mobile wanted to check our English proficiency. 🫣

work like some gov offices... half hour before already prepare to cabut.
Only reason to do MNP at centre is no need to wait sim card postage and maybe special plan that not available online.

Hi not sure if this is the appropriate thread to ask this but i have a question about the main line / supplementary line part; i asked an employee at celcom about it but wanted to double check if i am understanding it correctly.

Main line = unlimited data + calls
Supp Line 1 = RM20 (unlimited data + calls too? or RM20 + 50% cost of any postpaid of their choice?)
Supp Line 2 = RM20 (unlimited data + calls too? or RM20 + 50% cost of any postpaid of their choice?)

summoning skycrew I believe he's using this plan.

you can check here —> https://www.celcomdigi.com/postpaid/family

Basically all supp line comes with unlimited call. However for the data plan, it depends on plan you choose.

E.g rm30 got 15gb
Rm40 90gb
Rm50 unlimited.

The price above is before 50% discount.

😊😊