Even Digi users have been reporting bad experience after the merger. We shall see the performance after they have completed network integration in 2 years time.
CelcomDigi
CelcomDigi
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Nov 26 2023, 08:09 PM
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#1
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Senior Member
6,785 posts Joined: Oct 2008 From: Kuala Lumpur |
Even Digi users have been reporting bad experience after the merger. We shall see the performance after they have completed network integration in 2 years time.
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Jul 16 2024, 08:30 PM
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#2
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Senior Member
6,785 posts Joined: Oct 2008 From: Kuala Lumpur |
If buy new prepaid number now, how long it will take to deliver to Kuching Sarawak?
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Jul 17 2024, 04:35 PM
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#3
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6,785 posts Joined: Oct 2008 From: Kuala Lumpur |
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Jul 20 2024, 10:26 AM
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#4
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6,785 posts Joined: Oct 2008 From: Kuala Lumpur |
QUOTE(nexona88 @ Jul 19 2024, 10:10 PM) For KL CBD... Maxis pricing quite competitive if compared to before. Even their lower Hotlink postpaid allow 5g with uncapped speed as compared to Celcom Digi which capped 5g at 100mbps. But of course if you compare with Umobile, Umobile still win in terms of price.It's normally Maxis is okay... But as everyone knows... Their plans & offering little expensive then others... Another option is U Mobile... But not sure now still okay or not... |
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Jul 22 2024, 07:55 PM
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#5
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Senior Member
6,785 posts Joined: Oct 2008 From: Kuala Lumpur |
QUOTE(lolabunny123 @ Jul 22 2024, 04:59 PM) Do you have that annoying voicemail notification with Kuning? I recently switched to DiGi and am very annoyed with the constant voicemail notification on the phone app. Checked on Lowyat and it says that the issue has been going on since few years back. Need to go through complicated process with customer service to get rid of it. I end up changing to biru. For my usage, RM39 package is more than enough. Indoor coverage for me also not bad. Better than Kuning imo. You can also switch to Esim on Kuning plan. That will solve the voicemail notification problem on iPhone. Unless you are using an iPhone without Esim support then have to try get them to reset voicemail. |
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Jul 23 2024, 12:14 PM
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#6
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6,785 posts Joined: Oct 2008 From: Kuala Lumpur |
QUOTE(ijuanp03 @ Jul 22 2024, 11:43 PM) I am experiencing the same exact issue! But I am from PJ (around Sek 13 area). Register and lodge MCMC report through this portal. Include also your report number/case ID from celcomdigi if available. I already reported to Digi this morning. It's been a week that I am getting 5G which is SLOWER than the 4G! How slow you may ask? It's now less than 10mbps!!! Do you know the best route to report this to MCMC? I have a feeling that Digi will NOT take action because it only happens to certain areas. Worst case, I will switch to Maxis just for them to lose a loyal customer. https://aduan.mcmc.gov.my/#/public/main ijuanp03 liked this post
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Jul 23 2024, 09:00 PM
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#7
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Senior Member
6,785 posts Joined: Oct 2008 From: Kuala Lumpur |
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Jul 26 2024, 09:24 PM
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#8
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Senior Member
6,785 posts Joined: Oct 2008 From: Kuala Lumpur |
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Jul 27 2024, 08:51 PM
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#9
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Senior Member
6,785 posts Joined: Oct 2008 From: Kuala Lumpur |
QUOTE(westlife @ Jul 27 2024, 12:41 PM) Wtf, I went to Digi to request to change to esim. I was told them Becos now Digi and celcom did the merging. So Digi also follows Celcom’s policy that only postpaid can switch to esim…: Just maybe, if you have time try request in another Digi store. It is a step backward if they really implement no Esim for Digi prepaid.Damn…. |
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Jul 28 2024, 11:48 AM
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#10
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Senior Member
6,785 posts Joined: Oct 2008 From: Kuala Lumpur |
QUOTE(westlife @ Jul 28 2024, 11:28 AM) Went to another digi store. Managed to get esim. Nice… luckily still can get esim else it wasted my iPhone’s physical SIM card slot. Glad you got your Esim. I also begin to like Esim as not easily for people to throw our sim if ever our phone misplaced. For iPhone, it is still the best to keep the physical SIM card for future needs. Now both my SIMs on my iPhone are eSIMs. Nice. Want to ban the Digi store I went yesterday already. Celcomdigi kuning is the only prepaid plan with esim option and cheap price rm25 and with enough data to use. That’s the reason why even hotlink has the similar rm25 plan but I chose to switch to Digi. Network wise maxis used to good but in my city it is worse than Digi also. So Digi is good for my usage. Clearly someone chasing after sales KPI, hence trying to push ppl sign up for postpaid This post has been edited by YoungMan: Jul 28 2024, 11:49 AM |
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Aug 8 2024, 02:44 PM
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#11
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Senior Member
6,785 posts Joined: Oct 2008 From: Kuala Lumpur |
QUOTE(Skylinestar @ Aug 7 2024, 11:13 PM) I'm looking for phone deals. disappointed to find that there is no phone deals with cheap plan - Postpaid 5G 40 SE (RM40 per month). Cheapest entry postpaid not eligible to get any phone, be it free phone or discounted price. That's how it is for most telcos. Midrange postpaid only entitle you midrange phone, for flagship you have to usually subs to postpaid in the range of rm90 above. is this how it has always been? I don't understand why many people always say they get free phone with their plan, but they all pay a lot for the plan? But some telco like Yes or Umobile you can get phone with quite affordable postpaid plan. |
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Aug 9 2024, 07:26 PM
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#12
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Senior Member
6,785 posts Joined: Oct 2008 From: Kuala Lumpur |
QUOTE(Chrono-Trigger @ Aug 9 2024, 07:19 PM) walau , just found out that CelcomDigi Blue prepaid plan needs to manually deactivate auto renewal of the monthly plan, if not , it will auto renew once the credit is enough for it to do even after few weeks of non-renewal due to lack of credit. Just curious, Kuning prepaid will not auto renew? |
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Sep 6 2024, 08:45 AM
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#13
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Senior Member
6,785 posts Joined: Oct 2008 From: Kuala Lumpur |
QUOTE(soonwai @ Sep 5 2024, 10:11 PM) Good. All my bigBonus RM28 9GB changed to this. I also just switch my parents bigbonus 28 to this Kuning plan. Much better as previously 4gb +30gb 1 pm to 7 pm only, while this 30gb can be use anytime of the day. The only headache is cannot switch plan using app, have to do it physically using USSD. Currently got extra 10GB so 30+10+10, not sure what campaign/promo that came from. |
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Sep 10 2024, 08:59 AM
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#14
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6,785 posts Joined: Oct 2008 From: Kuala Lumpur |
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Sep 10 2024, 02:18 PM
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#15
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6,785 posts Joined: Oct 2008 From: Kuala Lumpur |
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Sep 11 2024, 10:18 PM
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#16
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Senior Member
6,785 posts Joined: Oct 2008 From: Kuala Lumpur |
QUOTE(kimgy86 @ Sep 11 2024, 09:17 PM) anyone mnp from umobile to celcomdigi? Usually it's about there... Can be 2 hours or 4 5 hours. It will be stated in the SMS to reply by said time. the staff told me need reply the port out sms within 2 hours? is it right? because my mom is using and she dont know how to reply sms..haha Looks like the best time is to do it when you can spend the day with your mom. kimgy86 liked this post
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Sep 14 2024, 10:22 AM
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#17
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6,785 posts Joined: Oct 2008 From: Kuala Lumpur |
QUOTE(kimgy86 @ Sep 13 2024, 08:55 PM) ![]() anyone left umobile before and mnp to celcomdigi? what should i replied? I replied Yes 6018xxxxxxx(my number) but it replied no receive my request so what should i reply? I just tried again with: PortOut Yes 6018xxxxxxx(my number) and waiting anyone tried before? Can guide me? TQ Then reply: PortOut Yes 601XXXXXXX QUOTE(ckh6003 @ Sep 13 2024, 10:06 PM) I have tried to port in CD from Maxis. Hahaha, but because you didn't receive the port out SMS, can still uturn from the 1 year contract plan right?I don't even receive any port out confirmation. Called CD CS requested to resubmit again, at the end still no receive any sms. Few weeks later, I visited to Digi Store request to port in CD Postpaid SE 60 during the weekend. Sales rep. explained about of this plan, he mentioned this plan does not bundle with any contract (to get 105GB). Then, I confirm with sales rep. again, He said ya, pelan ini tidak ada apa-apa kontrak. After the day, I received the email from Digi about the port in request. Ultimately, the plan is binding for 12 mth (refer to the registration form attached) haiya. sudah kena tipu After 48 hours still no receive any sms confirmation to port out I called to CD CS (to request for resubmit the MNP), CS claimed did not receive the port in request for the number. She asked me to do new apply at any centre. lmao This post has been edited by YoungMan: Sep 14 2024, 10:23 AM kimgy86 liked this post
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Sep 14 2024, 07:50 PM
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#18
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Senior Member
6,785 posts Joined: Oct 2008 From: Kuala Lumpur |
QUOTE(ckh6003 @ Sep 14 2024, 06:53 PM) Ya. better next time do mnp at online. Today, I reached Digi store around 6.10pm (business hour 10am - 6.30pm). Digi staff said dah tutup, datang esok pagi pukul 10. Only reason to do MNP at centre is no need to wait sim card postage and maybe special plan that not available online. |
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Sep 15 2024, 02:45 PM
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#19
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Senior Member
6,785 posts Joined: Oct 2008 From: Kuala Lumpur |
QUOTE(BeautyJester @ Sep 15 2024, 10:50 AM) i see, i been told fb market can easily let go Iphone though. i guess; i am not sure how protected one can be unlike selling it on ebay for example with their buyer/seller protection. usually telco set a bit hard to sell unless out of contract. People will always think twice, what if you don't pay the bill their phone will get blocked.anyhow, any potential downside if one changed their phone number under the other's name ? i know theres a process charges, both parties need to present at the time, credit score/loyalty reset or something of the sort? whatelse |
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Sep 30 2024, 11:48 AM
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#20
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Senior Member
6,785 posts Joined: Oct 2008 From: Kuala Lumpur |
QUOTE(westlife @ Sep 30 2024, 11:04 AM) Exactly. I suggest if we encountered the same situation, we note down the staff name and report to Digi. I believe the reason is they want to profit the Rm10 for physical sim replacement. From now on, straight away tell them off that if they do not want to do esim for prepaid, will lodge report to Celcomdigi and MCMC. |
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