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 CelcomDigi

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YoungMan
post Nov 26 2023, 08:09 PM

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Even Digi users have been reporting bad experience after the merger. We shall see the performance after they have completed network integration in 2 years time.
YoungMan
post Jul 16 2024, 08:30 PM

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If buy new prepaid number now, how long it will take to deliver to Kuching Sarawak?
YoungMan
post Jul 17 2024, 04:35 PM

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QUOTE(sgpdsmss @ Jul 16 2024, 11:10 PM)
walk in centre ..buy and get the sim on the spot ..
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QUOTE(freddy manson @ Jul 17 2024, 08:11 AM)
there is a lot of celcomdigi booth around sir, walkin is better. and faster.
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No doubt. So the delivery is still posted from KL not from one of the serving store?
YoungMan
post Jul 20 2024, 10:26 AM

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QUOTE(nexona88 @ Jul 19 2024, 10:10 PM)
For KL CBD...

It's normally Maxis is okay...

But as everyone knows... Their plans & offering little expensive then others...

Another option is U Mobile... But not sure now still okay or not...
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Maxis pricing quite competitive if compared to before. Even their lower Hotlink postpaid allow 5g with uncapped speed as compared to Celcom Digi which capped 5g at 100mbps. But of course if you compare with Umobile, Umobile still win in terms of price.
YoungMan
post Jul 22 2024, 07:55 PM

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QUOTE(lolabunny123 @ Jul 22 2024, 04:59 PM)
Do you have that annoying voicemail notification with Kuning? I recently switched to DiGi and am very annoyed with the constant voicemail notification on the phone app. Checked on Lowyat and it says that the issue has been going on since few years back. Need to go through complicated process with customer service to get rid of it. I end up changing to biru. For my usage, RM39 package is more than enough. Indoor coverage for me also not bad. Better than Kuning imo.
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You can also switch to Esim on Kuning plan. That will solve the voicemail notification problem on iPhone.
Unless you are using an iPhone without Esim support then have to try get them to reset voicemail.
YoungMan
post Jul 23 2024, 12:14 PM

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QUOTE(ijuanp03 @ Jul 22 2024, 11:43 PM)
I am experiencing the same exact issue! But I am from PJ (around Sek 13 area).

I already reported to Digi this morning. It's been a week that I am getting 5G which is SLOWER than the 4G!

How slow you may ask? It's now less than 10mbps!!!
Do you know the best route to report this to MCMC?

I have a feeling that Digi will NOT take action because it only happens to certain areas. Worst case, I will switch to Maxis just for them to lose a loyal customer.
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Register and lodge MCMC report through this portal. Include also your report number/case ID from celcomdigi if available.
https://aduan.mcmc.gov.my/#/public/main
YoungMan
post Jul 23 2024, 09:00 PM

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https://soyacincau.com/2024/07/23/celcomdig...ully-completed/
YoungMan
post Jul 26 2024, 09:24 PM

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QUOTE(westlife @ Jul 26 2024, 08:24 PM)
so the kuning plan physical sim that causes the irritating voice mail notification can only be solved by changing to esim rite?
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Yes, or go through the long way by asking Digi to reset voicemail.
YoungMan
post Jul 27 2024, 08:51 PM

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QUOTE(westlife @ Jul 27 2024, 12:41 PM)
Wtf, I went to Digi to request to change to esim. I was told them Becos now Digi and celcom did the merging. So Digi also follows Celcom’s policy that only postpaid can switch to esim…:

Damn….
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Just maybe, if you have time try request in another Digi store. It is a step backward if they really implement no Esim for Digi prepaid.
YoungMan
post Jul 28 2024, 11:48 AM

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QUOTE(westlife @ Jul 28 2024, 11:28 AM)
Went to another digi store. Managed to get esim. Nice… luckily still can get esim else it wasted my iPhone’s physical SIM card slot.

For iPhone, it is still the best to keep the physical SIM card for future needs. Now both my SIMs on my iPhone are eSIMs. Nice.

Want to ban the Digi store I went yesterday already.

Celcomdigi kuning is the only prepaid plan with esim option and cheap price rm25 and with enough data to use. That’s the reason why even hotlink has the similar rm25 plan but I chose to switch to Digi. Network wise maxis used to good but in my city it is worse than Digi also. So Digi is good for my usage.
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Glad you got your Esim. I also begin to like Esim as not easily for people to throw our sim if ever our phone misplaced.
Clearly someone chasing after sales KPI, hence trying to push ppl sign up for postpaid

This post has been edited by YoungMan: Jul 28 2024, 11:49 AM
YoungMan
post Aug 8 2024, 02:44 PM

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QUOTE(Skylinestar @ Aug 7 2024, 11:13 PM)
I'm looking for phone deals. disappointed to find that there is no phone deals with cheap plan - Postpaid 5G 40 SE (RM40 per month).

is this how it has always been? I don't understand why many people always say they get free phone with their plan, but they all pay a lot for the plan?
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Cheapest entry postpaid not eligible to get any phone, be it free phone or discounted price. That's how it is for most telcos. Midrange postpaid only entitle you midrange phone, for flagship you have to usually subs to postpaid in the range of rm90 above.
But some telco like Yes or Umobile you can get phone with quite affordable postpaid plan.
YoungMan
post Aug 9 2024, 07:26 PM

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QUOTE(Chrono-Trigger @ Aug 9 2024, 07:19 PM)
walau , just found out that CelcomDigi Blue prepaid plan needs to manually deactivate auto renewal of the monthly plan, if not , it will auto renew once the credit is enough for it to do even after few weeks of non-renewal due to lack of credit.
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Just curious, Kuning prepaid will not auto renew?
YoungMan
post Sep 6 2024, 08:45 AM

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QUOTE(soonwai @ Sep 5 2024, 10:11 PM)
Good. All my bigBonus RM28 9GB changed to this.

Currently got extra 10GB so 30+10+10, not sure what campaign/promo that came from.
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I also just switch my parents bigbonus 28 to this Kuning plan. Much better as previously 4gb +30gb 1 pm to 7 pm only, while this 30gb can be use anytime of the day. The only headache is cannot switch plan using app, have to do it physically using USSD.

YoungMan
post Sep 10 2024, 08:59 AM

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QUOTE(wacko_joy @ Sep 10 2024, 03:17 AM)
If i wan to get blue one.. i need go celcom dealer? i cant go either one then choose from there? Like go Digi then talk talk then wanna get blue instead there?
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Go to their centre, some of them already combine whereby you can sign up any of the Celcomdigi plan.
YoungMan
post Sep 10 2024, 02:18 PM

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QUOTE(Epic_winner091 @ Sep 10 2024, 12:18 PM)
Are there no uncapped (speeds) plans from Celcomdigi anymore? Been browsing their site and all plans, postpaid and prepaid, have some kind of speed cap.
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Celcomdigi is the king of capped 5G speed it seems. Other telcos can easily find uncapped plan.
YoungMan
post Sep 11 2024, 10:18 PM

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QUOTE(kimgy86 @ Sep 11 2024, 09:17 PM)
anyone mnp from umobile to celcomdigi?
the staff told me need reply the port out sms within 2 hours?
is it right?
because my mom is using and she dont know how to reply sms..haha
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Usually it's about there... Can be 2 hours or 4 5 hours. It will be stated in the SMS to reply by said time.
Looks like the best time is to do it when you can spend the day with your mom.
YoungMan
post Sep 14 2024, 10:22 AM

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QUOTE(kimgy86 @ Sep 13 2024, 08:55 PM)
user posted image

anyone left umobile before and mnp to celcomdigi?
what should i replied?
I replied Yes 6018xxxxxxx(my number)
but it replied no receive my request
so what should i reply?
I just tried again with: PortOut Yes 6018xxxxxxx(my number) and waiting
anyone tried before? Can guide me? TQ
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You should call CelcomDigi to resubmit port out request again because the first one is unsuccessful.
Then reply:
PortOut Yes 601XXXXXXX
QUOTE(ckh6003 @ Sep 13 2024, 10:06 PM)
I have tried to port in CD from Maxis.
I don't even receive any port out confirmation.
Called CD CS requested to resubmit again, at the end still no receive any sms.

Few weeks later, I visited to Digi Store request to port in CD Postpaid SE 60 during the weekend.
Sales rep. explained about of this plan, he mentioned this plan does not bundle with any contract (to get 105GB).
Then, I confirm with sales rep. again, He said ya, pelan ini tidak ada apa-apa kontrak.

After the day, I received the email from Digi about the port in request.
Ultimately, the plan is binding for 12 mth (refer to the registration form attached)
haiya. sudah kena tipu

After 48 hours still no receive any sms confirmation to port out  flex.gif
I called to CD CS (to request for resubmit the MNP), CS claimed did not receive the port in request for the number. She asked me to do new apply at any centre.   lmao
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Hahaha, but because you didn't receive the port out SMS, can still uturn from the 1 year contract plan right?

This post has been edited by YoungMan: Sep 14 2024, 10:23 AM
YoungMan
post Sep 14 2024, 07:50 PM

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QUOTE(ckh6003 @ Sep 14 2024, 06:53 PM)
Ya. better next time do mnp at online.
Today, I reached Digi store around 6.10pm (business hour 10am - 6.30pm).
Digi staff said dah tutup, datang esok pagi pukul 10.  doh.gif
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shocking.gif shocking.gif work like some gov offices... half hour before already prepare to cabut.
Only reason to do MNP at centre is no need to wait sim card postage and maybe special plan that not available online.
YoungMan
post Sep 15 2024, 02:45 PM

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QUOTE(BeautyJester @ Sep 15 2024, 10:50 AM)
i see, i been told fb market can easily let go Iphone though. i guess; i am not sure how protected one can be unlike selling it on ebay for example with their buyer/seller protection.
anyhow, any potential downside if one changed their phone number under the other's name ?

i know theres a process charges, both parties need to present at the time, credit score/loyalty reset or something of the sort? whatelse
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usually telco set a bit hard to sell unless out of contract. People will always think twice, what if you don't pay the bill their phone will get blocked.
YoungMan
post Sep 30 2024, 11:48 AM

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QUOTE(westlife @ Sep 30 2024, 11:04 AM)
Exactly. I suggest if we encountered the same situation, we note down the staff name and report to Digi.
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I believe the reason is they want to profit the Rm10 for physical sim replacement.
From now on, straight away tell them off that if they do not want to do esim for prepaid, will lodge report to Celcomdigi and MCMC.

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