QUOTE(CT2009 @ May 2 2024, 02:04 PM)
if you opt in for celcomdigi 40/50 SE, those legacy plan under digi postpaid40/60 those day, so you will get 12 month contract if you want to get extra data. If you stay on old plan, you need to activate 5g each month, where Digi refused to do so.
i was once kena by their undisclosed term, where i sign up for value added service - not for device, not for plan, but i was told i was on contract, if i am to UPGRADE my postpaid plan, i will have to bear the penalty, but in their terms of value added service, only say penalty when customer terminate the service or downgraded the plan.
after complain to MCMC, Digi insisted they are right! this is riduculous and unfair, no transparency, as when i went to branches, they told me this is how they interpret, despite the black and white from digi website.
If people want to port out from Digi seems difficult I would say that's particularly if we had family line.
Need to sign up Prepaid wait for 1 month then go other telco to register port in wait for 3 days..... if cancel need repeat whole process again. Just a jerk management CelcomDigi
Staffs another level no more kindness from them just forcing customers to sign up plans giving rebate extra data with slap contract.. If their network is superior why need slap contract to lock your customers?? Or recommend some random shit smartphone which is not your money slap contract for 24 months if free.I asked to please explain about this plans and contract he simply replied that you seen in website right just check there.!!!
Digi become stupid after Celcom marriage. MCMC doesn't care this anymore reported many times still MCMC favor to them. Better stuck with old plan with renew stupid 5G everymonth or just port out from this garbage
This post has been edited by NagaK: May 2 2024, 02:42 PM