QUOTE(CT2009 @ Sep 13 2024, 04:34 PM)
very bad, i kena few times trying calling them on urgent matter.
nightmare to call them, or raise the case, they close it after standard reply, so still dare to say drop in complaints, so horrible, all cases not settled
regretted to support them for more than 20 years, and due to horrible coverage in KL, prime commercial building/area, i was forced to sign up UMOBILE as another line.
I have tried to port in CD from Maxis.
I don't even receive any port out confirmation.
Called CD CS requested to resubmit again, at the end still no receive any sms.
Few weeks later, I visited to Digi Store request to port in CD Postpaid SE 60 during the weekend.
Sales rep. explained about of this plan, he mentioned this plan does not bundle with any contract (to get 105GB).
Then, I confirm with sales rep. again, He said ya, pelan ini tidak ada apa-apa kontrak.
After the day, I received the email from Digi about the port in request.
Ultimately, the plan is binding for 12 mth (refer to the registration form attached)
haiya. sudah kena tipu
After 48 hours still no receive any sms confirmation to port out
I called to CD CS (to request for resubmit the MNP), CS claimed did not receive the port in request for the number. She asked me to do new apply at any centre. lmao
This post has been edited by ckh6003: Sep 13 2024, 10:07 PM