How do I know if I’m on the digi infra or the CelcomDigi infra if I’m using the yellow plan?

if SMS "UPDATE" to the shortcode also no response anything should be celcom problem ?
Recently I port from umobile to celcom, but already 3 weeks cannot receive OTP/TAC from bank. I call CelcomDigi many times and submit ticket, they keep say is bank problem. I contact bank, bank said their system show OTP been sent out. ask me try SMS "UPDATE" to 66300 to update telco, but after I send SMS there total no response. I use my secondary line which is unifi telco, it able to get response immediately.

This post has been edited by cchin8888: Sep 4 2024, 07:52 PM

read about dns news in kopitiam.
does it affect mobile telco too?

Affected on both Celcom and Maxis data for my case.
Maxis still work on DoT, Celcom not even DoT only DoH

Is anyone using this plan? Is it good?
This promo until Aug24 only?

Good. All my bigBonus RM28 9GB changed to this.

Currently got extra 10GB so 30+10+10, not sure what campaign/promo that came from.

This post has been edited by soonwai: Sep 5 2024, 10:56 PM

I have just started using this a few days ago. I am getting the full offer of 40GB.

Speed: on the first few hours, I was throttled to 100mbps on 4G and 5G. Eventually it went full speed. I am getting good speed in general indoor (including malls) and outdoor on my Pixel 7

Nice perk is having the unlimited data streaming on 5G for Netflix YouTube etc. i use YouTube music, and from my test it's also included in the offer and not charged for the data.

Overall I feel like it's a better offer than Hotlink's similar offering

Im using Digi currently and i feel recently the line are very bad at my area. Previously have no such issue.

Seeing people are switching to Celcomdigi for my case is there any difference in term of signal coverage?

No differences actually since celcomdigi postpaid is still using digi

Dont see this in BOS, how to get this?

First change to Kuning plan using USSD then buy from “Buy Addons”

I also just switch my parents bigbonus 28 to this Kuning plan. Much better as previously 4gb +30gb 1 pm to 7 pm only, while this 30gb can be use anytime of the day. The only headache is cannot switch plan using app, have to do it physically using USSD.

Man, their support is the worst.

They delayed my rebates for months, provided no updates on the progress, and closed the ticket without even an apology.

Anyone here changed from the legacy Mega plans to the newer CelcomDigi plans? Did you have the CVM 60GB (RM0) gift from Celcom back then and was it carried over from the Mega plan to the new CelcomDigi plans?

Their support indeed gotten worst.
Like my case with my account last week, report made both online and call centre, instead resolving my issue, they keep passing my case here and there.
Worst part is, getting a week late reply say case close, no further action can be taken. By the tone of their reply, they Blame me for it!

Very true recent time closing case without final resolution.
Call centre AI keep forcing us to use submit ticket enquiry wait 72 hours no more live chat calls for instant action kinda bump

But if you want upgrade plan buy device off course they treat you like king

You can bring the case and file a complaint to MCMC.

MCMC CRP Portal

yes, carried from Mega 80 to my new plan Postpaid 100.

i plan to get a prepaid... based on the post here... it seems like kuning win for the quality wise? Am I right?
But I need unlimited data.... only blue got...

This post has been edited by wacko_joy: Sep 9 2024, 11:20 PM

CelcomDigi 4G vs Maxis 4G near Taman Sri Andalas Klang